4-29
Cisco TelePresence System 1100 Assembly, First-Time Setup, and Field Replaceable Unit Guide
OL-19695-01
Chapter 4 First-Time Setup
Verifying Proper Function of the Lights
Verifying Proper Function of the Lights
Each CTS 1100 has a built-in light fixture. This troubleshooting feature lets you see or change the status
of the light.
To test the light fixture, perform the following procedure:
Step 1
Navigate to
Troubleshooting > Hardware Setup > Other Devices
.
Step 2
Click the
Light
tab.
Step 3
Click the Start radio button to begin testing the light. If the light feature is enabled, the
Light State On
button is highlighted. If the light feature is disabled, the
Light State Off button
is highlighted. Click
the
Light State On
or
Light State Off
button to change the current state of the light.
Step 4
To end the test, click Stop.
When you end the testing, the state of the light reverts to its default setting as specified in Cisco Unified
Communications Manager.
Table 4-2
Troubleshooting Chart for Microphone Problems
Problem
Possible Cause
Possible Solution
Sound is muffled.
Something near or on the
microphone is distorting the
sound.
Move objects away from the
microphone.
No sound registers.
Microphone cable is not
connected or is only partially
connected.
Check that the system is plugged
in and power is on.
Check that the microphone plug
is firmly seated in the correct
connector on the primary codec.
Check that the mute light on each
microphone is lit. An unlit light
indicates that the microphone is
not plugged in.
Lightly tap the microphone to
see if sound registers.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system, but no sound
registers on the microphone.
Microphone icon with red pipe
displays.
Microphone is not connected.
Check that the microphone is
properly plugged in.
Microphone icon with question
mark displays.
One of the microphones is
unplugged.
Check that the microphone is
properly plugged in.