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Administrator’s Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1
OL-6665-02
Chapter 6 Troubleshooting Cisco MeetingPlace Express
Helpful Information
Procedure
Step 1
Turn off the server and all peripheral devices.
Step 2
Disconnect the power cord and all external cables.
Step 3
Remove the bad hard-disk drive.
Step 4
Insert the new hard-disk drive.
Step 5
Connect the power cord and all external cables.
Step 6
Turn on the power.
Step 7
Reinstall the Cisco MeetingPlace Express operating system and restore the application and your data
from a backup.
Swapping Out a Disk Drive on a Cisco MCS 7835
All versions of the Cisco MCS 7835 (Cisco MCS 7835-H1-RC1, Cisco MCS 7835-I1-RC1,
Cisco MCS 7835H-3.0-IPC1, and Cisco MCS 7835I-3.0-IPC1) support up to six Small Computer
System Interface (SCSI) hot-plug hard drives (or five hot-plug hard drives and one hot-plug tape drive)
that are configured using RAID 1. These are hot-swappable SCSI drives, so you can change them without
powering down the server.
Follow these steps to change a hard-disk drive if it fails:
Procedure
Step 1
Remove the bad hard-disk drive.
Note
You do not need to turn off the power on your system.
Step 2
Insert the new hard-disk drive.
The system automatically synchronizes the new disk with no interruption.
Helpful Information
This section contains information that may be useful for system administrators.
File Locations
System administrators use several files.
lists the locations of several common files.
