Resetting the switch deletes the configuration and reboots the switch.
Note
If you press the Express Setup button when you power on, the automatic boot sequence stops, and the
switch enters bootloader mode.
Caution
Step 1
Press and hold the Express Setup button (recessed behind a small hole in the faceplate) for about 10 seconds with a paper
clip or similar object.
The switch reboots. The system LED turns green after the switch completes rebooting.
Step 2
Press the Express Setup button again for 3 seconds.
A switch 10/100/1000 Ethernet port blinks green.
What to do next
The switch now behaves like an unconfigured switch. You can configure the switch by using the CLI setup
procedure described in the chapter Configuring the Switch with the CLI Setup Program.
Recovering Passwords
Password recovery is a feature that a system administrator can enable or disable. If password recovery is
disabled, the only way to recover from a lost or forgotten password is to clear the switch configuration entirely.
The software configuration guides provide details about enabling and disabling the password recovery feature
and the procedure for recovering passwords.
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the serial number of your switch. The serial
number is on the top of the switch. You can also use the show version command to obtain the switch serial
number.
Cisco Catalyst IE9300 Rugged Series Switch Hardware Installation Guide
67
Troubleshooting
Recovering Passwords
Summary of Contents for Catalyst IE-9310-26S2C-A
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