Cisco Catalyst 2960-SF Series, Datasheet

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Regulatory Compliance and Safety
Table 10. Safety and Compliance
Description Specification
Safety certifications
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UL 60950-1, Second Edition
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CAN/CSA 22.2 No. 60950-1, Second Edition
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TUV/GS to EN 60950-1, Second Edition
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CB to IEC 60950-1 Second Edition with all country deviations
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CE Marking
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NOM (through partners and distributors)
Electromagnetic emissions
certifications
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FCC Part 15 Class A
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EN 55022 Class A (CISPR22)
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EN 55024 (CISPR24)
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AS/NZS CISPR22 Class A
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CE
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MIC
Environmental Reduction of Hazardous Substances (ROHS)
Telco Common Language Equipment Identifier (CLEI) code
Warranty Limited lifetime warranty
Cisco Enhanced Limited Lifetime Hardware Warranty
Cisco Catalyst 2960-SF Series Switches come with an enhanced limited lifetime warranty (Table 11). The warranty
for the Cisco Catalyst 2960-SF has the same terms as our standard limited lifetime warranty plus the addition of
next business day delivery of replacement hardware where available and 90 days of 8X5 Cisco Technical
Assistance Center (TAC) support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
For further information on warranty terms, visit http://www.cisco.com/go/warranty .
Table 11. Enhanced Limited Lifetime Warranty Terms
Cisco Enhanced Limited Lifetime Hardware Warranty
Device covered Applies to Cisco Catalyst 2960-SF Series Switches.
Warranty duration As long as the original customer owns the product.
End-of-life policy In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from the
announcement of discontinuance.
Hardware replacement Cisco or its service center will use commercially reasonable efforts to ship a Cisco Catalyst 2960-SF replacement
part for next business day delivery, where available. Otherwise, a replacement will be shipped within ten (10) working
days after the receipt of the RMA request. Actual delivery times may vary depending on customer location.
Effective date Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not
more than ninety [90] days after original shipment by Cisco).
TAC support Cisco will provide during customer’s local business hours, 8 hours per day, 5 days per week basic configuration,
diagnosis, and troubleshooting of device-level problems for up to 90 days from the date of shipment of the originally
purchased Cisco Catalyst 2960-SF product. This support does not include solution or network-level support beyond
the specific device under consideration.
Cisco.com Access Warranty allows guest access only to Cisco.com