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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 2 Audit Troubleshooting
Audit Events and Alarms
AUDIT (25)
To troubleshoot and correct the cause of the alarm, refer to the
“Core File Present—Audit (25)” section
.
Note
While the BTS 10200 software directs its core files to the directory /bin, core files generated by non-BTS
software (such as the platform operating system), are stored in the /opt/core directory. When a
non-BTS-generated core dump occurs, the BTS 10200 issues an AUDIT 25 alarm, as it does for
BTS 10200 core dumps, to indicate that such an incident occurred.
To move the core file to an FTP server:
run pstack <corefile>
ftp core file to ftp-sj.cisco.com/incoming
Once the core files is moved to the file server (FTP server), contact Cisco TAC.
Note
Refer to the
“Obtaining Documentation and Submitting a Service Request” section on page lvi
for
detailed instructions on contacting Cisco TAC and opening a service request.
DESCRIPTION
Core File Present
SEVERITY
MAJOR
THRESHOLD
100
THROTTLE
0
DATAWORDS
Name of Host Machine–STRING [32]
Directory Containing Core Files–STRING [128]
Number of Core Files From 0 to 1–FOUR_BYTES
Number of Core Files From 1 to 2–FOUR_BYTES
Number of Core Files Greater Than–FOUR_BYTES
Remaining Free File Space in MB–FOUR_BYTES
PRIMARY
CAUSE
A network element process has crashed.
PRIMARY
ACTION
Move the core file to a file server.
