Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
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Chapter 7 Maintenance Troubleshooting
Maintenance Events and Alarms
MAINTENANCE (100)
To troubleshoot and correct the cause of the alarm, refer to the “Inter-Process Communication Input
Queue Depth at 75% of Its Hi-Watermark—Maintenance (100)” section on page 7-109 .
Note
Refer to the “Obtaining Documentation and Submitting a Service Request” section on page lvi for
detailed instructions on contacting Cisco TAC and opening a service request.
MAINTENANCE (101)
To troubleshoot and correct the cause of the alarm, refer to the “Switchover in Progress—Maintenance
(101)” section on page 7-109 .
DESCRIPTION Inter-Process Communication Input Queue Depth at 75% of Its Hi-Watermark (IPC Input Queue Depth
At 75% Of Its Hi-Watermark)
SEVERITY CRITICAL
THRESHOLD 500
THROTTLE 0
DATAWORDS Process Name–STRING [10]
Thread Type–TWO_BYTES
Thread Instance–TWO_BYTES
Hi Watermark–FOUR_BYTES
Lo Watermark–FOUR_BYTES
PRIMARY
CAUSE
The indicated thread is not able to process its IPC input messages fast enough, hence the input queue
has grown too large and is at 75% of the level at which it will enter the throttle state.
PRIMARY
ACTION
Contact Cisco TAC.
DESCRIPTION Switchover in Progress
SEVERITY CRITICAL
THRESHOLD 100
THROTTLE 0
DATAWORDS Local State–STRING [15]
Mate State–STRING [15]
Reason–STRING [30]
PRIMARY
CAUSE
This alarm is issued when a system switchover occurs either due to a manual switchover (via CLI
command), failover, or automatic switchover.
PRIMARY
ACTION
No action needs to be taken, the alarm is cleared when the switchover is complete. The service is
temporarily suspended for a short period of time during this transition.