Cisco BTS 10200 Softswitch, Troubleshooting Manual

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Cisco BTS 10200 Softswitch Troubleshooting Guide, Release 5.0.x
OL-8723-19
Chapter 4 Call Processing Troubleshooting
Call Processing Events and Alarms
CALLP (13)
For additional information, refer to the “Network Access Server Create Connection Error—Call
Processing (13)” section on page 4-25 .
CALLP (14)
For additional information, refer to the “Network Access Server Authentication Failure—Call
Processing (14)” section on page 4-25 .
CALLP (15)
For additional information, refer to the “Cable Modem Termination System Easily Recognizable
Identification Not Found in Media Gateway Table—Call Processing (15)” section on page 4-25 .
DESCRIPTION Network Access Server Create Connection Error (NAS CRCX Error)
SEVERITY INFO
THRESHOLD 100
THROTTLE 0
PRIMARY
CAUSE
A pre-authentication failure has occurred.
PRIMARY
ACTION
None
DESCRIPTION Network Access Server Authentication Failure (NAS Authentication Failure)
SEVERITY INFO
THRESHOLD 100
THROTTLE 0
PRIMARY
CAUSE
The authentication, authorization, and accounting (AAA) server denied the request.
PRIMARY
ACTION
Check the calling and called numbers.
DESCRIPTION Cable Modem Termination System Easily Recognizable Identification Not Found in Media Gateway
Table (CMTS ER ID Not Found in MGW Table)
SEVERITY INFO
THRESHOLD 100
THROTTLE 0
DATAWORDS MGW-NAME–STRING [80]
PRIMARY
CAUSE
The cable modem termination system (CMTS)/easily recognizable (ER) entry was not found in the
Media Gateway Table.
PRIMARY
ACTION
Provision the CMTS-ER index in the Media Gateway Table.