Cisco AT&T U-VERSE VEN401 User Manual Download Page 1

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4038769 Rev 01

Cisco Model VEN401 and VEN402

User Guide

Draft

DRAFT

Summary of Contents for AT&T U-VERSE VEN401

Page 1: ...4038769 Rev 01 Cisco Model VEN401 and VEN402 User Guide Draft DRAFT ...

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Page 3: ...Please Read Important Please read this entire guide If this guide provides installation or operation instructions give particular attention to all safety statements included in this guide DRAFT ...

Page 4: ...f network traffic building materials and construction operating system used mix of wireless products used interference and other adverse conditions Publication Disclaimer Cisco Systems Inc assumes no responsibility for errors or omissions that may appear in this publication We reserve the right to change this publication at any time without notice This document is not to be construed as conferring...

Page 5: ...ign Objects vii Service Warnings vii Check Product Safety vii Protect the Product When Moving It vii Compliance Information ix Declaration of Conformity ix Canada EMI Regulation ix Dynamic Frequency Selection DFS Dual Band Frequencies x RF Exposure Statements x CE Compliance xi Declaration of Conformity with Regard to the EU Directive 1999 5 EC R TTE Directive xi Europe xii National Restrictions x...

Page 6: ...eb Based User Interface 7 Login 8 Basic Setup 9 Wireless Setup 11 Basic Wireless Settings 11 Multiple SSID Settings 13 MAC Filter Settings 15 Security Settings 16 Wi Fi Protected Setup 19 Set Up WPS on the VEN401 19 Associated Devices 21 Administration Setup 22 Management Settings 22 Log Settings 23 Diagnostics 25 Backup Settings 26 Factory Default Settings 27 Firmware Upgrade 27 Reboot 29 Status ...

Page 7: ... that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 ...

Page 8: ...wiring be sure the cable system is grounded earthed Grounding provides some protection against voltage surges and built up static charges WARNING Avoid electric shock and fire hazard Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits Touching power lines or circuits might be fatal This product may contain a tuner capable of receiving off the air broad...

Page 9: ...atus WARNING Avoid electric shock and fire hazard Unplug this product before cleaning Do not use a liquid cleaner or an aerosol cleaner Do not use a magnetic static cleaning device dust remover to clean this product WARNING Avoid electric shock and fire hazard Never push objects through the openings in this product Foreign objects can cause electrical shorts that can result in electric shock or fi...

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Page 11: ... Consult the service provider or an experienced radio television technician for help Any changes or modifications not expressly approved by Cisco Systems Inc could void the user s authority to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this ...

Page 12: ...d in accordance with FCC OET Bulletin 65C rev 01 01 in compliance with Part 2 1091 and Part 15 27 The minimum separation distance from the antenna to general bystander is 7 9 inches 20 cm to maintain compliance Canada This system has been evaluated for RF exposure for humans in reference to Canada Health Code 6 2009 limits The evaluation was based on evaluation per RSS 102 Rev 4 The minimum separa...

Page 13: ...ve This declaration is only valid for configurations combinations of software firmware and hardware supported or provided by Cisco Systems for use within the EU The use of software or firmware not supported or provided by Cisco Systems may result in the equipment no longer being compliant with the regulatory requirements DRAFT ...

Page 14: ... W to avoid 5600 5650M band for IC certification Compliance Statement Draft Note The following paragraph is under construction until full product release The URL addresses are not actual addresses but placeholder examples in this draft To find additional information regarding compliance information for the Cisco VEN401 and VEN402 models please go to i for North America http www cisco com web consu...

Page 15: ... Berkeley Software Distribution BSD the MIT licenses and different versions of the Mozilla and Apache licenses To find additional information regarding the Free Software including a copy of the applicable license and related information please go to i for North America http www cisco com web consumer support open_source html or ii for outside North America http www cisco com web consumer support o...

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Page 17: ...hape and unique design of the VEN401 plus VEN402 devices provide a stylish solution without pulling wires through walls or along floorboards The VEN401 plus VEN402 devices are also ideal for sharing music photos movies and other files wirelessly inside the home Scope This guide provides instructions and recommendations for installing and configuring the VEN401 plus VEN402 Video Bridge Solution Aud...

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Page 19: ...401 Access Point and VEN402 Client devices in home network 1 Chapter 1 Installing the Devices In This Chapter Front Panel 2 Back Panel 3 Connecting the VEN401 Access Point to a Residential Gateway or Router 4 Connecting the VEN402 Client to a Set Top DVR or DMA 5 Pair Devices 6 DRAFT ...

Page 20: ...nt Panel The front panel of your devices have the following indicators and functions Note This illustration may vary from the actual product 1 Wireless LED 2 Wi Fi Protected Setup WPS button 3 Wi Fi Protected Setup WPS LED 4 Ethernet LED 5 Power LED DRAFT ...

Page 21: ...llustration may vary from the actual product 1 Ethernet Port Connects the VEN401 Access Point to a residential gateway or router Connects the VEN402 Client to a set top DVR or DMA 2 Reset Restores factory default settings when held for more than 5 seconds 3 Power Connects device to the external 12 VDC power supply DRAFT ...

Page 22: ...l gateway or router 1 Connect the 12 VDC Power Supply plug to the wall power outlet Use only the power adapter provided with this product 2 Connect the power jack to the power port on the VEN401 3 Connect one end of the RJ 45 Ethernet cable to the Ethernet port on the VEN401 4 Connect the other end of the RJ 45 Ethernet cable to an available Ethernet port on your residential gateway or router DRAF...

Page 23: ... set top DVR or DMA 1 Connect the 12 VDC Power Supply plug to the wall power outlet Use only the power adapter provided with this product 2 Connect the power jack to the power port on the VEN402 3 Connect one end of the RJ 45 Ethernet cable to the Ethernet port on the VEN402 4 Connect the other end of the RJ 45 Ethernet cable to an available Ethernet port on a set top DVR or DMA DRAFT ...

Page 24: ...WPS LED flashes Note You have 2 minutes to perform step 2 2 Click the WPS button on the VEN401 Access Point The WPS LED flashes When the devices are paired the WPS LED remains lit for a short time Note The WPS LED indicator remains off when the WPS is idle This is a normal condition Pairing Other Client Devices If you wish to pair the VEN401 access point with another client device such as a Cisco ...

Page 25: ...rovides information for advanced users to manage some of the parameters for basic and wireless setup including wireless security If you are not familiar with the terms or features described in this chapter contact your service provider for assistance Notes The parameters discussed in this chapter can be configured for both the VEN401 and VEN402 devices unless noted otherwise The illustrations in t...

Page 26: ...efer to your router or gateway documentation to determine the IP address 2 Open a web browser on your computer 3 Type the DHCP provided IP address in the URL address field and then press Enter A pop up window appears prompting you to provide login information 4 Is this your first time logging in If yes leave the Login ID field empty and type admin in the Password field Then press Continue If no ty...

Page 27: ...ondary DNS server may also be assigned Disabled Choose this option if you want to manually enter IP configuration information 2 Did you select the Disabled option If yes complete the fields on the screen per the following guidelines Internet IP Address If you configure the device for a static IP address enter that IP address Subnet Mask If you configure the device for a static IP address enter the...

Page 28: ...quired if you use a host name instead of an IP address in any configuration field in the configuration windows Secondary DNS Optional Enter the IP address of a secondary backup DNS server to use if the primary DNS server is unavailable This address is required to support a secondary DNS server if you use a host name instead of an IP address in any configuration field of the configuration windows I...

Page 29: ...you may enter the Network Name SSID for the wireless network you want to join in the field provided Otherwise go to step 2 2 From the Wireless Network Wireless Interface field select which wireless interface you want to configure 3 Do you have any Wireless N 5GHz devices in your network If yes select Enabled for the Interface field to run wireless on your network If no select Disabled DRAFT ...

Page 30: ...result in poor network performance Only minor reduction of the default value is recommended In most cases it should remain at its default value of 2346 The acceptable range is 256 through 2346 RTS Threshold Enter the maximum bytes allowed for the Request to Send RTS Threshold to define how often RTS packets will be sent Should you encounter inconsistent data flow only minor reduction of the defaul...

Page 31: ...dge each transmitted packet This may cause more efficient throughput in low RF noise environments but will degrade performance in noisy environments The default is Off APSD Support Automatic Power Save Delivery APSD is a special power saving mode to achieve end to end QoS This option is available if you enabled WMM Support Select On to enable Automatic Power Save Delivery APSD or Off to disable th...

Page 32: ...etting is the same for all points in your wireless network 4 When wireless clients survey the local area for wireless networks to associate with they will detect the SSID broadcast by the Access Point Do you want to broadcast the Access Point s SSID If yes keep the default setting Enabled for the Broadcast SSID field If no then select Disabled 5 Do you want to prevent stations STAs associated with...

Page 33: ...select Enabled and continue with step 3 b If no select Disabled and skip to the last step 3 Select the Access Restriction method you want to use as follows Filter As White List Select this option to allow only PCs whose MAC addresses are listed on this screen access to the wireless network Filter As Black List Select this option to block the PCs whose MAC addresses are listed on this screen from a...

Page 34: ...e Network Name SSID field appears in a non editable field 2 Select the Security Mode setting desired per the guidelines below Off This option turns the security feature off Off This option features no security on your wireless network If you select this option skip to the last step Note Some countries require by law for wireless networks to be secured Cisco is not responsible for users who do not ...

Page 35: ...gs on page 18 section to complete your security setup 4 Click the Save Settings button to apply your changes or Cancel Changes button to cancel WEP Settings Complete the following steps if you select WEP for the Security Mode 1 Select a level of WEP encryption 40 64 bit 10 hex digits or 104 128 bit 26 hex digits 2 If you want to use a Passphrase to automatically generate WEP keys If yes enter the ...

Page 36: ...ity Mode Settings Complete the following steps if you select WPA Personal WPA2 Personal or Mixed WPA2 Personal WPA Personal for the Security Mode 1 Select the type of encryption method you want to use TKIP AES or TKIP or AES 2 Enter the Pre shared Key also known as a Passphrase which can have 8 to 63 characters Note The Click here to display link opens a text file with the key in clear text 3 Ente...

Page 37: ... the wireless BSSID interface you want to configure 2 From the WPS Configuration drop down menu select Enabled to enable the WPS feature 3 If your client device has a WPS button complete the steps below to pair your devices Otherwise skip to step 4 a Click or press the WPS button on the client device b Click the WPS button on this screen c After the client devices have been paired click the OK but...

Page 38: ... Setup WPS feature on the VEN402 client device The Network Name SSID and BSSID are identified in non editable fields 1 From the WPS Configuration menu select Enabled to enable the WPS feature 2 From the WPS AP List menu select the desired access point from the list of available options If necessary click the Rescan button to refresh the list The WPS Current Status field indicates that the scan is ...

Page 39: ... has been configured click the OK button 5 Click the Save Settings button to apply your changes or Cancel Changes button to cancel Associated Devices Use this screen to list the devices associated with a specific SSID To view details for an associated device select the SSID from the drop down menu The page refreshes with a list of devices associated with the selected SSID and general information f...

Page 40: ...based utility Note The default password is admin 1 Enter the current password in the Old Password field 2 Enter the new password in the New Password field 3 Re enter the new password in the Confirm Password field 4 Click the Save Settings button to apply your changes or Cancel Changes button to cancel LAN Port Enter the desired TCP port for the device s web based utility in the LAN Port field Clic...

Page 41: ...r changes or Cancel Changes button to cancel Log Settings Use this screen to configure the device to record system activity in a log or to view the log report Configure Log Settings Complete the following steps to enable or disable log reporting 1 Do you wish to enable log reporting If yes select the Enabled radio button for the Log field and continue with step 2 If no select the Disabled radio bu...

Page 42: ...n for the Email Alerts field and complete the following fields SMTP Mail Server Enter the address domain name or IP address of the SMTP Simple Mail Transport Protocol Server you use for outgoing E mail Email To Address Enter the E mail address the alert is to be sent to Email From Address Enter the E mail will show this address as the Sender s address If no select the Disabled radio button for the...

Page 43: ...DN that you want to ping in the Target IP FQDN field This can be either a local LAN or Internet WAN IP address 2 Enter the packet size you want to use in the Ping Size field The default is 32 bytes 3 Enter how many times you want to ping in the Number of Pings field The default is 3 4 Enter the number of milliseconds before the ping test will time out in the Ping Timeout field The default is 5000 ...

Page 44: ... Backup screen allows you to back up or restore the device s settings using a configuration file Path Administration Backup Backup Configuration Back Up Settings To save the device s settings in a configuration file click this button and follow the on screen instructions Restore Configuration To use this option you must have previously backed up its configuration settings Settings File Name Click ...

Page 45: ...d to confirm or cancel the restore request Note Restoring factory defaults on the device deletes custom settings Record your custom settings before clicking the Restore Factory Defaults button Firmware Upgrade The Firmware Upgrade screen allows you to upgrade the firmware Do not upgrade the firmware unless you are experiencing problems with the device or the new firmware has a feature you want to ...

Page 46: ...grade Firmware Follow the on screen instructions to upgrade the firmware manually Software File Name Click the Browse button and select the firmware upgrade file Update Software After you have selected the appropriate file click this button and follow the on screen instructions DRAFT ...

Page 47: ...acefully stop and restart the device Performing a reboot allows you to save any configuration changes and to reboot the device to make the changes take effect Path Administration Reboot Click Save Reboot to reboot the device The restart will terminate the Internet connection DRAFT ...

Page 48: ...ber of the device s hardware Software Version Provides the version number of the device s software Bootloader version Provides the version number of the bootloader Manufacturer Provides the manufacturer name Serial Number Provides the serial number of the device Last software upgrade time Indicates most recent upgrade attempt Last software upgrade status Indicates if upgrade attempt succeeded or f...

Page 49: ... on your local network MAC Address Provides the device s MAC address Default Gateway Provides the default gateway IP address DHCP Lease Time Provides the length of time for the DHCP lease setting Data Model Provides date and time of the most current update to the data model Wireless Status Information Use this screen to view the status of your wireless connection MAC Address Provides the MAC addre...

Page 50: ...us Indicates if the radio is enable or disabled Security Provides the wireless security method Radio Band Provides the radio band setting Current Channel Provides the channel associated with the frequency that the radio band uses Packet Statistics This section lists the number of packets transmitted and received including attempts that encounter an error condition or are dropped DRAFT ...

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Page 52: ...cludes various trademarks of Cisco Systems Inc Please see the Notices section of this document for a list of the Cisco Systems Inc trademarks used in this document Product and service availability are subject to change without notice 2011 Cisco and or its affiliates All rights reserved February 2011 Part Number 4038769 Rev 01 DRAFT ...

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