Returning Failed Components
If the failed component is still under Cisco warranty or a hardware maintenance contract, return it for repair
or replacement.
If the failed component is out of warranty or not covered by a maintenance contract, contact Cisco to determine
if it can be sent in for repair at an additional cost.
Please contact your local Cisco sales or service representative for additional information.
Use a saved shipping carton and anti-static bag when returning a circuit card to Cisco for fault analysis.
Failure to use the proper packaging will make it impossible to isolate problems resulting from physical
or ESD damage during shipping. For additional information see the
RMA Shipping Procedures
appendix.
Caution
SFP+ transceivers must be returned along with MIO/UMIO cards. Leave the fiber optic devices installed
in the card.
Important
Disposal of this product should be performed in accordance with all national laws and regulations.
Important
ASR 5500 Installation Guide
147
Replaceable Components
Returning Failed Components
Summary of Contents for ASR 5500
Page 12: ...ASR 5500 Installation Guide xii Contents ...
Page 16: ...ASR 5500 Installation Guide xvi About this Guide Contacting Customer Support ...
Page 40: ...ASR 5500 Installation Guide 24 Technical Specifications Chassis Grounding ...
Page 74: ...ASR 5500 Installation Guide 58 Card Installation Save Shipping Cartons ...
Page 88: ...ASR 5500 Installation Guide 72 MIO Port Cabling Cleaning Fiber Optic Connectors ...
Page 112: ...ASR 5500 Installation Guide 96 System Power up show leds Command ...
Page 130: ...ASR 5500 Installation Guide 114 Initial System Configuration Additional Configuration Tasks ...
Page 164: ...ASR 5500 Installation Guide 148 Replaceable Components Returning Failed Components ...
Page 186: ...ASR 5500 Installation Guide 170 Console Port to Cisco Server Cabling Configuration ...
Page 192: ...ASR 5500 Installation Guide 176 RMA Shipping Procedures Rear Cards ...