Cisco 8851, Administration Manual

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Provisioning Status
Description Parameter
Displays the profile file name of the phone. Provisioning Profile
Displays the provisioning status (resync) of the phone. Provisioning Status 1
Provisioning Status 2
Provisioning Status 3
Displays the reason for the failure of provisioning of the phone. Provisioning Failure Reason
The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history).
Each entry gives the status, time, and reason.
Note
Debug Info
Console Logs
Displays the syslog output of the phone in the reverse order, where messages is the latest one. The display
includes hyperlinks to individual log files. The console log files include debug and error messages received
on the phone and the time stamp reflects UTC time, regardless of the time zone settings.
Description Parameter
Displays debug messages when you click messages link. Debug Message
Problem Reports
Description Parameter
Displays the tab Generate PRT. Report Problem
Displays the file name of the PRT logs. Prt file
Displays the tab Start Packet Capture . Click this tab to initiate capture
packets. Click All to capture all packets that the phone receives or click
Host IP Address to capture packets only when src/dest is the IP address
of the phone.
You can also stop the capture process after initiating it.
Packet Capture
Displays the file that contains the captured packets. Download the file
to see the packet details. Capture File
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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