Calls
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
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4.
(Optional) Press
StopRec
to stop the recording.
5.
Press
End Call
to end the call.
Page a Group of Phones (Multicast Paging)
Your administrator can configure your phone as a part of a paging group. In a paging group,
your phone can automatically answer pages from other Multiplatform phones in the phone
system. Each paging group has a unique number associated with it. Dial the number of the
paging group to perform a multicast paging.
Multiple Lines
If you share phone numbers with other people, you could have multiple lines on your phone.
When you have multiple lines, you have more calling features available to you.
Answer the Oldest Call First
You can answer the oldest call available on all your phone lines, including Hold Reversion and
Park Reversion calls that are in an alerting state. Incoming calls always have priority over Held
or Park Reversion calls.
When working with multiple lines, you typically press the line button for the incoming call you
want to answer. If you just want to answer the oldest call regardless of line, press
Answer
.
View All Calls on Your Phone
You can view a list of all your active calls
—from all your phone lines—sorted in chronological
order, oldest to newest.
The list of all calls is useful if you have multiple lines or if you share lines with other users. The
list displays all your calls together.
Shared Lines
You can share a single phone number with one or more of your coworkers. For example, as an
administrative assistant, you might be responsible for screening calls for the person that you
support.
When you share a phone number, you can use that phone line just like you would any other
line, but you should be aware of these special characteristics about shared lines:
•
The shared phone number appears on all phones that share the number.
•
If your coworker answers the call, the shared line button and the session button
are solid red on your phone.
•
If you put a call on hold, your line button is solid red, and the session button
pulses red. Your coworker's line button is also solid red, and the session button
pulses red.
