You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this
format:
<Call_Recording_Protocol_3_ ua="na">SIPREC</Call_Recording_Protocol_3_>
Options: SIPREC and SIPINFO
Default: SIPREC
Step 6
Click
Submit All Changes
.
Enable Remote Call Recording with SIP INFO
You can enable call recording on a phone so that your user can record an active call.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code.
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Your user presses the following softkeys to control the phone recording:
•
Record
•
StopRec
The recording only starts when your user presses the
Record
softkey. Your user sees a message when recording
state changes and the recording icon displays on the call screen.
Once a phone recording starts, the
StopRec
softkey can work. The recording stops when your user presses
the
StopRec
softkey. Your user sees a message when the recording state changes.
Table 49: Recording Icons
Meaning
Icon
Recording in progress
Recording in progress (8811)
Before you begin
• You need to set up call recording on the call control system.
• Access the phone administration web page. See
Access the Phone Web Interface, on page 104
.
Procedure
Step 1
Select
Voice
>
Phone
.
Step 2
In the
Supplementary Services
section, click
Yes
or click
No
to enable or to disable call recording in the
Call Recording Serv
parameter.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
244
Cisco IP Phone Configuration
Enable Remote Call Recording with SIP INFO
Summary of Contents for 8800 Series
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