Chapter 3 Troubleshooting
Problems After Router Is Running
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Cisco 836 Router and SOHO 96 Router Hardware Installation Guide
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Connection to the ADSL
line is intermittent or lost.
(The CD LED on the front
panel is off.)
A cable-related
problem:
•
Disconnected cable
•
Damaged cable
•
Make sure that the Ethernet port is not
configured to be administratively down.
•
Make sure that the device connected to
the Ethernet port is connected, powered
on, and properly configured.
•
Make sure that the connectors at both
ends of the cable are secure.
•
Make sure that the cable is not physically
damaged. If it is damaged, order another
cable from Cisco Systems or replace it
with a similar cable.
Connection to the ADSL
line or WAN port is loose.
(The CD LED and the
Ethernet LED 1, 2, 3, or 4 on
the front panel are off).
Problem with ADSL or
WAN service
•
Check all passwords and device names to
make sure that they are correct.
•
Contact your ADSL line or WAN service
provider to determine whether there is a
problem with the ADSL or WAN service.
Table 3-2
Problems After Router Is Running (continued)
Symptom
Problem
Solutions
