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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
OL-14626-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
TFTP server not
authorized
The specified TFTP server could not be
found in the phone’s CTL.
•
The DHCP server has the wrong
configuration file for the TFTP
server. In this case, update the
TFTP server configuration to
specify the correct TFTP server.
The CTL file was made and then
the TFTP server address changed.
In this case, regenerate the CTL
file.
•
If the phone is using a static IP
address, the phone may be
configured with the wrong TFTP
server address. In this case, enter
the correct TFTP server address in
the Network Configuration menu
on the phone.
•
If the TFTP server address is
correct, there may be a problem
with the CTL file. In this case, run
the CTL client and update the CTL
file, making sure that the proper
TFTP servers are included in this
file.
TFTP timeout
TFTP server did not respond.
•
Network is busy—The errors
should resolve themselves when
the network load reduces.
•
No network connectivity between
the TFTP server and the
phone—Verify the network
connections.
•
TFTP server is down—Check
configuration of TFTP server.
Table 7-2
Status Messages on the Cisco Unified IP Phone 7970 Series (continued)
Message
Description
Possible Explanation and Action
Summary of Contents for 7970G - IP Phone VoIP
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