Cisco 7920 Series, User Manual

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FCS REVIEW DRAFT - CISCO CONFIDENTIAL
• If you were using an application or service before you answered an incoming call, your application
or service will resume after you end the call.
Ending a Call
You can end a call using several options
Using Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears next to the
caller ID in the call view.
If the Hold Reversion feature is enabled for your phone, calls that you leave on hold will revert back
to ringing on your phone after a certain length of time. These “reverting” calls remain on hold until
you resume them.
Your phone indicates the presence of a reverting call by:
•
Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
•
Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.
If you want to... Then...
End the call Choose , EndCall , or Options > EndCall .
Disconnect one call but preserve
another call on the same line Choose EndCall or Options > EndCall . If necessary, remove
the call from hold first.
If you want to... Then...
Put a call on hold
1.
Make sure the call you want to put on hold is highlighted.
2.
Press Hold .
Note
Engaging the Hold feature typically generates music or a beeping
tone that the person on hold hears.
Remove a call from
hold on the current line
(using the handset) 1. Make sure the appropriate call is highlighted.
2. Press Resume .
Remove a call from
hold on the current line
(using the Bluetooth
wireless headset) See the instructions from your Bluetooth wireless headset documentation.
Note If there is an active call and a held call on the line, you can end the
active call or place it on hold when you resume the held call.