Cisco 7910 - IP Phone VoIP Page 5 Getting Started Manual Download

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Getting Started with the Cisco IP Phone 7910 Series

78-11443-02

C O N T E N T S

C H A P T E R

Introduction

1-1

C H A P T E R

Installing the Cisco IP Phone 7910 Series

2-1

Safety Notices

2-1

Installing the Phone and Connecting to the Network

2-3

Auto-Registering Your Phone Using TAPS

2-6

C H A P T E R

Using the Cisco IP Phone 7910 Series

3-1

How to Use the Handset and Speaker

3-2

Using the Handset

3-2

Using the Speaker

3-2

Adjusting the Handset Volume

3-3

Adjusting the Speaker Volume

3-3

Customizing Phone Settings

3-4

Adjusting the Ringer Volume

3-4

Changing the Ringer Sound

3-4

Changing the LCD Contrast

3-5

Making Telephone Calls

3-5

Placing a Call

3-6

Answering a Call

3-6

Ending a Call

3-6

Muting a Call

3-7

Placing a Call on Hold

3-7

Transferring a Call

3-7

Redialing the Last Number Dialed

3-8

Summary of Contents for 7910 - IP Phone VoIP

Page 1: ...ne 7910 Series Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Customer Order Number DOC 7811443 Text Part Number 78 11443 02 ...

Page 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Page 3: ... CCIE CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS the Cisco IOS logo Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Empowering the Internet Generation Enterprise Solver EtherChannel EtherSwitch Fast Step GigaStack Internet Quotient IOS IP TV iQ Expertise LightStream MGX MICA the Networkers logo Network Registrar Packet PIX Post Routing Pre Routing...

Page 4: ......

Page 5: ...R 3 Using the Cisco IP Phone 7910 Series 3 1 How to Use the Handset and Speaker 3 2 Using the Handset 3 2 Using the Speaker 3 2 Adjusting the Handset Volume 3 3 Adjusting the Speaker Volume 3 3 Customizing Phone Settings 3 4 Adjusting the Ringer Volume 3 4 Changing the Ringer Sound 3 4 Changing the LCD Contrast 3 5 Making Telephone Calls 3 5 Placing a Call 3 6 Answering a Call 3 6 Ending a Call 3 ...

Page 6: ...Conference Call 3 9 Establishing Meet Me Conference Calls 3 10 Using Call Pickup 3 10 Picking Up Calls in Your Group 3 11 Picking Up Calls Outside of Your Group 3 11 Using Call Forwarding 3 12 Forwarding All Calls 3 12 Forwarding All Calls When Not at Your Phone 3 13 Using Voice Mail 3 14 Configuring Speed Dial Buttons 3 14 I N D E X ...

Page 7: ...he Cisco IP Phone 7910 Series telephone is a full feature telephone that provides voice communication over an IP network The main features of the phone are illustrated in Figure 1 1 and explained in Table 1 1 Figure 1 1 Cisco IP Phone 7910 Series Features 44007 1 2 3 4 5 6 7 8 12 13 15 16 14 9 10 11 ...

Page 8: ...or end the current call See the Making Telephone Calls section on page 3 5 4 Hold button Put a current call on hold or take a call off hold See the Placing a Call on Hold section on page 3 7 5 Transfer button Transfer the current caller to a different phone number See the Transferring a Call section on page 3 7 6 Settings button Adjust handset speaker and ringer volume ringer type and contrast on ...

Page 9: ... 3 12 speed dial buttons 15 Quickly call a frequently dialed number See the Configuring Speed Dial Buttons section on page 3 14 for information on setting up speed dials redial button 11 Dial the last number called See the Redialing the Last Number Dialed section on page 3 8 park Store a call at a specified number and then use another phone to retrieve the call See the Parking a Call section on pa...

Page 10: ... keys also control the ringer volume and the contrast of the LCD and you can use them to scroll through menus displayed on the LCD 16 Key pad Press the key pad buttons to dial a phone number Key pad buttons work exactly like those on your existing telephone Also use these keys to select items from menus shown on the LCD Table 1 1 Cisco IP Phone 7910 Series Features continued Figure Callout Feature...

Page 11: ... 7910 Series telephone Safety Notices page 2 1 Installing the Phone and Connecting to the Network page 2 3 Safety Notices These are the safety considerations for using the Cisco IP Phone Read these notices before installing or using the phone Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards invol...

Page 12: ...o avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports use RJ 45 connectors Use caution when connecting cables The next warning applies when you use an external power supply Warning This product relies on the building s installation for short cir...

Page 13: ...rce All ports are located at the rear of the phone base unit Figure 2 1 Cisco IP Phone 7910 Series Telephone Cable Connections Use this procedure to install the phone on a network that has already been prepared to host the phone Step 1 Connect an Ethernet cable to the network port on the phone Use the Ethernet cable supplied in the box with your Cisco IP phone If you need a longer cable contact yo...

Page 14: ...et cable to enable your computer to access the network through the Cisco IP Phone Your company might choose this option if you do not have multiple Ethernet ports in your work space However this option is not available on all Cisco IP Phone 7910 Series models If your phone does not have an access port you cannot connect a network device to the phone Step 5 Push in the footstand adjustment knob and...

Page 15: ...ephone see the Auto Registering Your Phone Using TAPS section on page 2 6 for instructions 1 Set the handset aside and use your thumb and finger to grasp and pull out the square plastic tab in the handset rest 2 Rotate the tab 180 degrees 3 Slide the tab back into the handset rest with the extension protruding from the top of the tab Replace the handset in the rest The tab hooks into a slot in the...

Page 16: ...asks you to Procedure Step 1 If the phone is not already installed see the Installing the Phone and Connecting to the Network section on page 2 3 for instructions on installing the phone available After you plug the phone into a port the phone automatically registers and displays a number Step 2 Dial the TAPS extension provided by your system administrator Step 3 Follow the voice prompts to enter ...

Page 17: ...use your Cisco IP Phone 7910 Series telephone How to Use the Handset and Speaker page 3 2 Customizing Phone Settings page 3 4 Making Telephone Calls page 3 5 Using Call Forwarding page 3 12 Using Voice Mail page 3 14 Configuring Speed Dial Buttons page 3 14 Caution Using a cell or mobile phone in close proximity to a Cisco IP Phone might cause interference ...

Page 18: ...be used for hands free dialing You can use it to place a call and then pick up the handset if the other party answers the phone The speaker does not allow for two way communication However you can have the handset off hook with the speaker on enabling the calling party to hear you over the handset while you listen through the speaker You might want to do this if you want to use the phone for confe...

Page 19: ...s to adjust the volume to the desired level Step 4 To save the volume setting for future calls press on the key pad and then press the Settings button to exit the Settings menu Adjusting the Speaker Volume You can temporarily change the speaker volume while on a call by pressing the volume up down keys Your change only affects the current call To change the volume of your speaker and save it as th...

Page 20: ...the key pad Step 3 Press the up or down volume keys to adjust the volume to the desired setting The ringer sounds so that you can hear the chosen volume level Step 4 To save the volume setting press on the key pad and then press the Settings button to exit the Settings menu Changing the Ringer Sound To change the sound used by the ringer Step 1 Press the Settings button Step 2 Press 7 on the key p...

Page 21: ...t the desired intensity of the display Step 4 To save this setting press on the key pad and then press the Settings button to exit the Settings menu Making Telephone Calls These sections describe how you can place answer or otherwise manage a telephone call Placing a Call page 3 6 Answering a Call page 3 6 Ending a Call page 3 6 Muting a Call page 3 7 Placing a Call on Hold page 3 7 Transferring a...

Page 22: ...tion on page 3 14 for details on how to set speed dial numbers Answering a Call You can answer calls coming to your direct telephone extension or to others in your group To answer a call coming to you directly simply lift the handset To answer calls coming to other telephone extensions you must use Call Pickup see Using Call Pickup section on page 3 10 You cannot answer a call using the Speaker bu...

Page 23: ...ller will hear a beeping tone or music so do not use hold while on a conference call To place a call on hold press the Hold button To return to the call press the Hold button again Transferring a Call To transfer a call to another phone Step 1 During a call press the Transfer button This places the call on hold Step 2 Dial the number to which you want to transfer the call Step 3 When the party ans...

Page 24: ... a conference room to retrieve the call Call Park is an optional feature configured by your system administrator your phone does not support this feature by default Call Park is only available if your system administrator configured your phone to support it Step 1 During an active call press the park button The display shows the number to which the call is parked Step 2 Make a note of the Call Par...

Page 25: ...ablishing Meet Me Conference Calls page 3 10 Placing a Conference Call To turn a call into a conference call Step 1 During a call press the conf button This automatically opens a new line and places the other party on hold Step 2 Place a call to another party Step 3 When the call connects press conf again to add this party to the conference call Tip Once the conference call initiator disconnects n...

Page 26: ... Me conference dial the Meet Me conference number provided by the Meet Me conference initiator Do not press the Meet Me button to simply join a call You are connected to the conference once the conference initiator has dialed in and established the conference Using Call Pickup Call pickup allows you to answer a call that comes in on a telephone extension other than your own When you hear an incomi...

Page 27: ...up group then you receive the first unanswered call If there are no unanswered calls in the group when you activate Call Pickup your phone is placed back on hook Step 1 Press the Line button Step 2 Press the Call Pickup button Step 3 Answer the incoming call that is redirected to your phone Picking Up Calls Outside of Your Group Group Call Pickup allows you to pick up incoming calls within your ow...

Page 28: ... this feature by default your system administrator might have removed this feature from your phone These sections describe how you can set up call forwarding Forwarding All Calls page 3 12 Forwarding All Calls When Not at Your Phone page 3 13 Forwarding All Calls Use this procedure to forward all incoming calls to another number Step 1 Press the forward button You should hear two beeps Step 2 Ente...

Page 29: ...rator for details Step 2 Select your phone from the Select a Device to Configure drop down list box Step 3 Click Forward all calls to a different number from the list of available configuration options Step 4 Select the check box next to the line you want to forward Note When you want to cancel call forwarding repeat this procedure but clear this check box Step 5 Type the number to which you want ...

Page 30: ... how your system administrator has configured your Cisco IP Phone 7910 Series telephone you can configure several buttons to speed dial the numbers you use most Step 1 Using a web browser on your desktop computer log in to the Cisco CallManager User Options page See your system administrator for details Step 2 Select your phone from the Select a Device to Configure drop down list box Step 3 Click ...

Page 31: ...tion of 3 10 outside of your group 3 11 within your group 3 11 call pickup button illustration of 1 1 using 3 11 calls 3 8 answering 3 6 ending 3 6 forwarding 3 12 muting 3 7 parking 3 8 placing 3 6 putting on hold 3 7 transferring 3 7 conf button illustration of 1 1 using 3 9 conference calls placing 3 9 F features illustration of 1 1 footstand adjustment illustration of 1 1 forward button illust...

Page 32: ... 1 K key pad illustration of 1 1 L LCD screen changing contrast 3 5 illustration of 1 1 line button hanging up with 3 6 illustration of 1 1 placing calls with 3 6 M meet me button illustration of 1 1 using 3 10 meet me conference calls placing 3 10 msg button illustration of 1 1 using 3 14 mute 3 7 mute button illustration of 1 1 using 3 7 N network connecting to 2 3 P park 3 8 park button illustr...

Page 33: ...ker using 3 2 volume 3 3 speaker button hanging up with 3 6 illustration of 1 1 placing calls with 3 6 speed dial buttons configuring 3 14 placing calls with 3 6 T TAPS using 2 6 transfer 3 7 transfer button illustration of 1 1 using 3 7 U User Options web pages to configure speed dial 3 14 to set call forwarding 3 13 V voice mail 3 14 volume adjusting for handset 3 3 adjusting for ringer 3 4 adju...

Page 34: ...Index IN 4 Getting Started with the Cisco IP Phone 7910 Series 78 11443 02 ...

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