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Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

OL-32185-02

Chapter 3      Install and Connect Cisco 4000 Series ISRs

  Install Cisco Microsoft Windows USB Device Driver

Install Cisco Microsoft Windows XP USB Driver

Before you begin, download the appropriate driver for your router model from the Cisco Software 
Download site, USB Console Software category: 

http://www.cisco.com/cisco/software/navigator.html?mode=prod

Step 1

Unzip the file Cisco_usbconsole_driver_X_X.zip (where X is the revision number).

Step 2

If you are using 32-bit Windows XP, double-click the file setup.exe from the Windows_32 folder; if you 
are using 64-bit Windows XP, double-click the file setup(x64).exe from the Windows_64 folder.

The Cisco Virtual Com InstallShield Wizard begins.

Step 3

Click 

Next

. The Ready to Install the Program window appears, 

Step 4

Click 

Install

. The InstallShield Wizard Completed window appears.

Step 5

Click 

Finish.

Step 6

Connect the USB cable to the PC and router USB console ports. See 

Table 3-1

. The EN LED for the USB 

console port turns green, and the Found New Hardware Wizard displays. Follow the instructions in the 
wizard to complete the installation of the driver.

The USB console is ready for use.

Install Cisco Microsoft Windows 2000 USB Driver

Step 1

Obtain the file Cisco_usbconsole_driver.zip from cisco.com and unzip it.

Step 2

Double-click the file setup.exe. The Cisco Virtual Com InstallShield Wizard begins. 

Step 3

Click 

Next

. The Ready to Install the Program window appears.

Step 4

Click 

Install

. The InstallShield Wizard Completed window appears.

Step 5

Click 

Finish.

Step 6

Connect the USB cable to the PC and router USB console ports. See 

Table 3-1

. The EN LED for the USB 

console port turns green, and the Found New Hardware Wizard window displays. Follow the instructions 
in the wizard to complete the installation of the driver.

The USB console is ready for use.

Install Cisco Microsoft Windows Vista USB Driver

Step 1

Obtain the file Cisco_usbconsole_driver.zip from cisco.com and unzip it.

Step 2

If you are using 32-bit Windows Vista, double-click the file setup.exe from the Windows_32 folder; if 
your are using 64-bit Windows Vista, double-click the file setup(x64).exe from the Windows_64 folder. 
The Cisco Virtual Com InstallShield Wizard begins. 

Step 3

Click 

Next

. The Ready to Install the Program window appears,

Step 4

Click 

Install

. The InstallShield Wizard Completed window appears. 

Summary of Contents for 4000 Series

Page 1: ...200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco website at www cisco com go offices Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers Last Updated July 27 2018 Text Part Number OL 32185 02 ...

Page 2: ... are encouraged to try to correct the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product...

Page 3: ...ummary 1 22 Cisco 4221 ISR Chassis 1 23 Platform Summary 1 25 Locate Product Identification Details 1 26 Labels on Cisco 4000 Series ISRs 1 26 Additional Help for Locating Cisco 4000 Series ISRs Labels 1 27 Hardware Features of Cisco 4000 Series ISRs 1 27 Built In Interface Ports 1 27 Dual Mode GE or SFP Ports 1 28 USB Serial Console Port 1 28 Front Panel PoE Ports 1 28 Internal PoE Daughter Card ...

Page 4: ... 2 6 Prevent Electrostatic Discharge Damage 2 7 General Site Requirements 2 7 General Precautions 2 7 Site Selection Guidelines 2 8 Site Environmental Requirements 2 8 Physical Characteristics 2 9 Rack Requirements 2 9 Router Environmental Requirements 2 9 Power Guidelines and Requirements 2 10 Network Cabling Specifications 2 10 Console and Auxiliary Port Considerations 2 11 Console Port Connecti...

Page 5: ...0 USB Driver 3 26 Uninstall Cisco Microsoft Windows Vista USB Driver 3 27 Connect WAN LAN and Voice Interfaces 3 27 Ports and Cabling 3 28 Connection Procedures and Precautions 3 29 Configure Initial Router Settings on Cisco 4000 Series ISRs 3 29 ROM Monitor Overview and Basic Procedures 3 29 C H A P T E R 4 Configure Initial Router Settings on Cisco 4000 Series ISRs 4 1 Perform Initial Configurat...

Page 6: ... Remove and Replace Chassis Cover 5 4 Remove Cover from Cisco 4400 or 4200 ISR 5 4 Remove Cover from Cisco 4300 ISR 5 5 Replace Cover on Cisco 4400 or 4200 ISR 5 5 Replace Cover on Cisco 4300 ISR 5 6 Locate Internal and External Slots 5 6 Locate Internal and External Slots for Modules on Cisco 4461 ISR 5 7 Locate NEBS Module 5 8 Locate Internal and External Slots for Modules on Cisco 4451 ISR 5 8 ...

Page 7: ...from the Motherboard of Cisco 4331 ISR 5 37 Install the PVDM4 on Cisco Fourth Generation T1 E1 Voice and WAN NIM 5 38 Remove the PVDM4 from Cisco Fourth Generation T1 E1 Voice and WAN NIM 5 39 Remove and Replace the USB Flash Token Memory Stick 5 39 Remove and Replace Cisco 4000 Series ISRs Power Supplies 5 40 AC Power Supplies 5 41 Overview of the AC Power Supply 5 41 Replace AC Power Supply 5 42...

Page 8: ...trostatic Discharge Damage 5 68 Install the Flash Memory Card 5 68 Remove the Flash Memory Card 5 70 Install and Remove an SSD mSATA Storage Device 5 70 Prevent Electrostatic Discharge Damage 5 70 Install the SSD mSATA Storage Device 5 71 Remove the SSD mSATA Storage Device 5 72 Install and Remove SFP Modules 5 73 Install SFPs 5 75 Laser Safety Guidelines 5 75 Remove SFP Modules 5 76 Remove Replac...

Page 9: ...ce aggregation Remote access aggregation Service provider applications Intended for high end Enterprise Branch environments High end customer premises equipment CPE for business quality Internet access Service provider leased line aggregation Provider edge PE and high end customer edge CE for Layer 2 VPN or Layer 3 VPN services Low end Ethernet aggregation Cisco 4000 Series ISRs are available in t...

Page 10: ...Rs page 1 27 Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs page 1 40 Specifications page 1 43 Periodic Inspection and Cleaning page 1 45 Chassis Views This section contains views of the front and back panels of the Cisco 4000 Series ISRs showing the locations of power and signal interfaces module slots status indicators and chassis identification labels Cisco 4461 ISR Chassis C...

Page 11: ...isco 4461 ISR Chassis Cisco 4461 ISR routers support these slot types Network Interface Modules NIMs Service modules SM X like SM X 1T3 E3 E Series Server Modules Figure 1 1 Bezel Side of Cisco 4461 ISR with Two PSUs 1 LED 2 Router power On Off switch 3 Power supply unit PSU1 4 Router fan tray hidden behind removable bezel 5 Optional power supply unit PSU0 ...

Page 12: ...0 0 5 RJ 45 Gigabit Ethernet port GE 0 0 2 6 SFP 10 Gigabit Ethernet port TE 0 0 4 7 NIM slot 1 shown with slot divider removed 8 NIM slot 2 shown with slot divider removed 9 NIM slot 3 shown with slot divider removed 10 Ground Connection 11 Slot for label 12 Enhanced Service Module SM X with double wide 13 Enhanced Service Module SM X 3 14 SFP 10 Gigabit Ethernet port TE0 0 5 15 RJ 45 Gigabit Eth...

Page 13: ...3 Loosen the captive screws to open the slot cover Step 4 Pull the SM X out of the connector on the motherboard Keep the SM X parallel with the motherboard to prevent damage to the slot and standoff Note When you remove the SM X slot 2 it removes the blank slot which is attached to the special divider See Figure 1 4 Step 5 Place the SM X in an anti static bag to protect it from ESD damage Note For...

Page 14: ...tallation Guide for the Cisco 4000 Series Integrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1 4 NIM and SM X Slot with Divider NIM slot 1 and 2 2 SM X slot divider ...

Page 15: ...Side LEDS of the Cisco 4461 ISR Model 1 PSU0 Power supply unit 0 2 PSU1 Power supply unit 1 3 GE POE Internal PoE daughter card status 4 FLASH Compact flash status 5 TEMP Temperature status 6 PWR Power 7 STAT System status 8 FAN Fan status 9 M 2 SSD status 10 POE BOOST Power over Ethernet boost mode 11 POE 1 Power over Ethernet 1status 12 POE 0 Power over Ethernet 0 status ...

Page 16: ...0 Series ISRs Chassis Views Platform Summary Figure 1 6 shows the internal view of Cisco 4461 with parts and module locations Figure 1 6 Platform Summary of Cisco 4461 ISR 1 Cover 2 DIMMs 3 SSD M 2 storage device 4 CPU 5 NIM Slot 6 SM X Slot 1 2 and 3 7 RJ 45 Gigabit Ethernet port GE 0 0 3 8 POE daughter card 9 Flash Memory Card ...

Page 17: ... X ISR routers support these slot types Network Interface Modules NIMs Service modules SM X like SM X 1T3 E3 E Series Server Modules Figure 1 7 Bezel View Back panel slots and ports of the Cisco 4451 X ISR 1 Router fan tray hidden behind removable bezel 2 LEDs 3 Router power On Off switch 4 AC power supply unit PSU0 5 AC power supply unit PSU1 Cisco 4400 Series 285695 PSU1 PSU2 POE1 POE2 FLASH TEM...

Page 18: ...hernet port GE 0 0 2 7 LEDs for the GE 0 0 2 interface 8 RJ 45 Gigabit Ethernet port GE 0 0 2 9 NIM slot 1 shown with slot divider removed 10 NIM slot 2 shown with slot divider removed 11 NIM slot 3 12 Ground connection 13 Enhanced Service Module SM X 2 14 Enhanced Service Module SM X 1 15 RJ 45 Gigabit Ethernet port GE 0 0 3 16 LEDs for the GE 0 0 3 interface 17 SFP Gigabit Ethernet GE 0 0 3 18 S...

Page 19: ... status 4 FLASH Compact flash status 5 TEMP Temperature status 6 PWR Power 7 STAT System status 8 FAN Fan status 9 ISC Integrated Services Card status 10 POE BOOST Power over Ethernet boost mode 11 POE 1 Power over Ethernet 1status 12 POE 0 Power over Ethernet 0 status PSU0 PSU1 FLASH TEMP PWR ISC POE1 POE0 FAN STAT GE POE BOOST 285696 Cisco 4400 Series PSU1 PSU2 POE1 POE2 FLASH TEMP PWR VM FAN ST...

Page 20: ...ions Figure 1 10 Platform Summary of Cisco 4451 X ISR Cisco 4431 ISR Chassis Cisco 4431 ISR supports the Network Interface Modules NIMs and Integrated Services Card ISC slots for PVDM4s 1 8 2 3 4 5 6 7 391821 1 Forwarding plane processor 2 Control plane processor 3 Control plane processor DIMMs 4 NIM 3 single wide slot 5 Enhanced Service Module SM X slots 6 NIM slot 1 and 2 shown with slot divider...

Page 21: ...ntegrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1 11 Bezel View of Cisco 4431 ISR with Two Power Supply Units 1 Power supply unit PSU1 2 LEDs 3 On Off switch 4 Optional power supply unit PSU0 1 2 3 4 391891 ...

Page 22: ...000 Series ISRs Chassis Views Figure 1 12 View of Cisco 4431 ISR Chassis Figure 1 13 LEDs on the Cisco 4431 ISR For detailed information on LEDs see the LED Indicators section on page 1 29 1 USB ports 2 GE ports 3 Screws to open the NIM slot 4 Router label tray 5 NIM slot with cover 6 Ground connection 390641 1 2 3 4 5 6 390639 ...

Page 23: ...view of Cisco 4000 Series ISRs Chassis Views Platform Summary Figure 1 14 shows the internal view of Cisco 4431 ISR with parts and module locations Figure 1 14 Platform Summary of the Cisco 4431 ISR 391943 4 5 3 6 2 1 1 DIMMs 2 Forwarding plane processor 3 Control plane processor 4 NIMs 5 SFP GE ports 6 PVDM card ...

Page 24: ...ews of Cisco 4351ISR chassis Power Supply and Bezel Side View of Cisco 4351 ISR Figure 1 15 Back Panel Ports Slots and Serial Number on Cisco 4351 ISR Figure 1 16 Ports on Cisco 4351 ISR Figure 1 17 LEDs on Cisco 4351 ISR Figure 1 18 Figure 1 15 Power Supply and Bezel Side View of Cisco 4351 ISR 1 Power supply unit 2 Router fan tray hidden behind the removable bezel 3 LEDs 4 Router power On Off sw...

Page 25: ...el Ports Slots and Serial Number on Cisco 4351 ISR Figure 1 17 Ports on Cisco 4351 ISR 1 Enhanced Service Module SM X slot 2 Enhanced Service Module SM X slot 3 Ground connection 4 NIM slots 1 2 3 4 1 GE management port 2 USB Type A port 3 USB Type B mini port 4 Auxiliary port 5 Console port 6 RJ 45 port GE 0 0 1 7 SFP port GE 0 0 0 8 RJ 45 port GE 0 0 2 391467 1 2 3 5 6 8 4 7 ...

Page 26: ...formation on LEDs see the LED Indicators section on page 1 29 Platform Summary Figure 1 19 shows the internal view of Cisco 4351 ISR chassis with parts and module locations Figure 1 19 Platform Summary of Cisco 4351 ISR Chassis 391466 1 CPU 2 DIMMs 3 Flash memory card connector 4 SSD mSATA connector 5 NIM slot 3 6 NIM slot 2 7 SM X slots 8 NIM slot 1 9 RJ 45 GE ports 10 ISC slot 391829 7 5 8 6 9 1...

Page 27: ...lowing views of Cisco 4331 ISR router Bezel Side Ports and LEDs on Cisco 4331 ISR Figure 1 20 Back Panel Ports and Slots on Cisco 4331 ISR Figure 1 21 Figure 1 20 Bezel Side Ports and LEDs on Cisco 4331 ISR Figure 1 21 Back Panel Ports and Slots on Cisco 4331 ISR 1 USB Type B mini port 2 Serial console port 3 AUX port 4 USB Type A port 5 Management port 6 LEDs 7 AC Power 391462 1 2 3 5 4 6 7 1 2 3...

Page 28: ...rmation on LEDs see the LED Indicators section on page 1 29 Platform Summary Figure 1 22 shows the internal view of the Cisco 4431 ISR with parts and module locations Figure 1 22 Platform Summary of Cisco 4331 ISR Chassis 1 Double wide NIM 2 NIMs 3 Removable module slot divider 4 SM X slot 5 Ground connection 1 DIMMs 2 CPU 3 ISC slot 4 SM X slot 5 NIM slot 1 2 3 4 5 391946 ...

Page 29: ...sco 4321 ISR LEDs on Cisco 4321 ISR Figure 1 23 LEDs on Cisco 4321 ISR Figure 1 24 Figure 1 23 Back Panel Ports on Cisco 4321 ISR Figure 1 24 Back Panel I O Side View of Cisco 4321 ISR 1 Grounding 2 Power switch 3 Power input connector 4 GE MGMT port with USB port below 5 USB Type B mini port 6 Console port 7 Auxiliary port 8 GE 0 0 1 copper cable port 9 GE 0 0 0 RJ 45 copper cable port 10 GE 0 0 ...

Page 30: ...0 Series Integrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1 25 LEDs on Cisco 4321 ISR For detailed information on LEDs see the LED Indicators section on page 1 29 Platform Summary 1 LEDs 391471 1 ...

Page 31: ...of Cisco 4321 ISR with parts and module locations Figure 1 26 Platform Summary of Cisco 4321 ISR Chassis Cisco 4221 ISR Chassis This section contains the following views of Cisco 4221 ISR router Back Panel Ports on Cisco 4221 ISR Figure 1 27 Back Panel I O Side View of Cisco 4221 ISR Figure 1 28 LEDs on Cisco 4221 ISR Figure 1 29 1 2 3 4 5 391947 1 DIMM 2 CPU 3 ISC slot 4 NIM slots 5 GE ports ...

Page 32: ...ies ISRs Chassis Views Figure 1 27 Back Panel Ports on Cisco 4221 ISR Figure 1 28 Back Panel I O Side View of Cisco 4221 ISR 1 Grounding 2 Power input connector 3 Power switch 4 USB 5 Console port 6 GE 0 0 0 RJ 45 copper cable port 7 GE 0 0 0 SFP fiber optic port 8 GE 0 0 1 copper cable port 1 3 2 5 7 6 4 8 365769 1 NIM slots 1 365770 ...

Page 33: ...0 Series ISRs Chassis Views Figure 1 29 LEDs on Cisco 4221 ISR For detailed information on LEDs see the LED Indicators section on page 1 29 Platform Summary Figure 1 30 shows the internal view of Cisco 4221 ISR with parts and module locations Figure 1 30 Platform Summary of Cisco 4221 ISR Chassis 1 LEDs 1 365771 5 4 2 3 365772 1 ...

Page 34: ... the device where the license is to be installed The UDI has two main components Product ID PID Serial number SN The UDI can be viewed using the show license udi command in privileged Exec mode in Cisco Internet Operating System IOS software For additional information on the UDI or how to obtain a PAK see the Cisco Software Activation on Integrated Services Routers and Cisco Integrated Service Rou...

Page 35: ...uctured product hierarchy A search field on the final results page that makes it easier to look up multiple products End of sale products clearly identified in results lists The tool streamlines the process of locating serial number labels and identifying products Serial number information expedites the entitlement process and is required for access to support services Hardware Features of Cisco 4...

Page 36: ...ed and links it up If both media are connected the media that comes up first is linked and it is treated as the primary media This primary media is explicitly indicated as an SFP or RJ 45 link When the router receives an indication that the primary media is down the secondary failover media is enabled After the switchover when the primary media is later restored the media does not switch back to t...

Page 37: ...f reset or BIOS image is not loadable TEMP Temperature Status Solid green All temperature sensors in the system are within acceptable range Bezel side All models Amber One or more temperature sensors in the system are outside the acceptable range Off Temperature is not being monitored FAN Fan Status Green All fans are operating Bezel side All models Amber One fan has stopped working Blinking Amber...

Page 38: ...Green Blinking frequency indicates port speed See the definition for the S LED I O side All models1 Amber Initialized with error Off Not present L A SFP port 0 1 Link Active Green Link established I O side Cisco 4461 ISR Blinking Green Packets being transmitted Off Not present SER CON right Serial Console Active Green Active console port is RJ 45 Note When this LED is on the USB CON LED will be of...

Page 39: ... are installed and operating in boost mode Bezel side Cisco 4451 X ISR Cisco ISR4431 Off This can mean one of the following No PoE PSU is installed One PoE PSU is installed Two PoE PSUs are installed and operate in redundant mode GE POE Internal PoE Daughter Card Status Green PSU is installed and provides power Bezel side All models Amber PSU is installed but in a failure condition Off PSU is off ...

Page 40: ...de All models Amber One fan has stopped working Blinking Amber Two or more fans have stopped working or the fan tray is removed Off Fans are not being monitored L Ethernet ports 0 and 11 Green Ethernet cable is present and link is established with other side I O side All models Off No link S Speed of Ethernet ports 0 and 1 Green Blinking Blink frequency indicates port speed 1 blink 10 Mbps link sp...

Page 41: ...us Blinking Green Compact flash eUSB flash is present and currently being accessed Note Do not remove the flash device while the system is powered on Bezel side All models PWR System Power Green System power is on and system functions correctly Bezel side All models Green blinking System power is in the process of shutting down Amber System power is up but low level initialization has failed Amber...

Page 42: ... No link S Speed of Ethernet ports 0 and 1 Green Blinking Blink frequency indicates port speed 1 blink 10 Mbps link speed 2 blinks 100 Mbps link speed 3 blinks 1000 Mbps link speed I O side All models Off No link or a non Ethernet 802 3af t capable device is plugged in and powered over the PoE SER CON right Serial Console Active Green Active console port is RJ 45 Note When this LED is on the USB C...

Page 43: ...w to install SM Xs and NIMs in the router See the Overview of Cisco Interface Cards for Cisco Access Routers for general interface card information See the Installing Cisco Interface Cards in Cisco Access Routers document for instructions that describe how to install legacy interface cards in the router Note See the router product page at cisco com for a list of supported network modules and inter...

Page 44: ... eMMC flash device It supports 8GB or 16GB Note For Cisco 4451 X ISR you must use Cisco qualified CompactFlash cards The use of any other cards during normal network operation can affect system performance or reliability Note Do not run the router without a CompactFlash card installed Cisco IOS XE software does not boot without a flash card in the router Solid State Drives The NIM slots in the rou...

Page 45: ...ault memory The control plane uses two DIMMs and they must be exactly the same type and density This applies to only Cisco 4400 Series ISRs Cisco 4300 Series ISRs do not have a distinct forwarding plane DIMM Boot NVRAM Stores the bootstrap program ROM monitor and the configuration register The boot NVRAM is not serviceable Flash memory Internal bootflash memory For details see the System Flash sec...

Page 46: ...ed on Under most conditions the fans operate at the slowest speed to conserve power and reduce noise When necessary the fans operate at higher speeds under conditions of higher ambient temperature To replace Cisco 4451 X ISR Cisco 4431 ISR and Cisco ISR4351 fan trays see the Replace a Fan Tray section on page 5 61 Figure 1 33 shows Cisco 4461airflow Figure 1 34 shows Cisco 4451 X ISR airflow Figur...

Page 47: ...r the Cisco 4000 Series Integrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Figure 1 34 Cisco 4451 X ISR Airflow Figure 1 35 Cisco 4431 ISR Airflow 303009 391890 ...

Page 48: ...Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs Figure 1 36 Cisco 4321 ISR Airflow Figure 1 37 Cisco 4221 ISR Airflow Slots Subslots Bay Ports and Interfaces in Cisco 4000 Series ISRs The routers supports two types of interface modules Enhanced Service Modules SM X and Network Modules NIMs 1 Exhaust 2 Intake 391895 1 2 385359 ...

Page 49: ... from the top to the bottom The auxiliary AUX serial port and console CON serial port do not have slot bay or port numbers The GE management port is named GE 0 and has a port number It does not have a slot or bay number The two USB ports are named USB0 and USB1 They do not have slot or bay numbers Cisco 4331 ISR and Cisco 4321 ISR have only one USB port Note USB0 and USB1 can be used to insert fla...

Page 50: ...e the nomenclature for PVDM4s always has 0 in the first tuple For example the 3 tuple for an PVDM4 can be 0 4 x Subslot Bay Numbering Integrated devices also known as integrated ports or FPGEs and integrated NIMs reside in a fixed section of bay 0 Main board NIMs bays start at bay 1 because the integrated devices and integrated NIMs take up bay 0 The bay numbers for PVDM4s start with the next bay ...

Page 51: ... the Cisco 4000 Series ISRs Table 1 6 Regulatory Compliance Table Safety compliance IEC 60950 1 Safety of information technology equipment world wide EN 60950 1 2006 Safety of information technology equipment EU UL 60950 1 Second Edition Standard of safety for information technology equipment US CAN CSA C22 2 No 60950 1 07 Safety of information technology equipment including electrical business eq...

Page 52: ...tromagnetic compatibility for TNE EN 61000 For detailed compliance information see the Regulatory Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document EMC compliance EN 55022 class A CISPR22 class A CFR47 Part 15 Subpart B class A AS NZS CISPR22 Class A VCCI Class A CNS13438 Taiwan KN22 2009 Korea ICES 003 Harmonic Current Emission EN 61000 Voltage Fl...

Page 53: ... cleaning of the external surface of the router The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions but we recommend a minimum frequency of every six months Cleaning involves vacuuming of router air intake and exhaust vents See the Fans Ventilation and Airflow section on page 1 38 Caution Sites with ambient temperatures consistently above 25 C or...

Page 54: ...1 46 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL 32185 02 Chapter 1 Overview of Cisco 4000 Series ISRs Periodic Inspection and Cleaning ...

Page 55: ...ge 2 7 Rack Requirements page 2 9 Router Environmental Requirements page 2 9 Network Cabling Specifications page 2 10 Installation Checklist page 2 15 Creating a Site Log page 2 16 To see translated warnings that appear in this publications see the Regulatory Compliance and Safety Information for the Cisco 4000 Series Routers document Standard Warning Statements This section describes the warning ...

Page 56: ...ated connection cables power cables AC adaptors Using any other cables or adapters could cause a malfunction or a fire Electrical Appliance and Material Safety Law prohibits the use of certified cables that have the UL shown on the code for any other electrical devices than products designated by Cisco The use of cables that are certified by Electrical Appliance and Material Safety Law that have P...

Page 57: ...arning Use copper conductors only Statement 1025 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Warning Hazardous voltage or energy is present on...

Page 58: ...the weight of the unit Statement 1032 Warning To prevent the system from overheating do not operate it in an area that exceeds the maximum recommended ambient temperature of 40 degrees C Statement 1047 Warning This equipment must be externally grounded using a customer supplied ground wire before power is applied Contact the appropriate electrical inspection authority or an electrician if you are ...

Page 59: ... wet locations unless the jack is specifically designed for wet locations Statement 1036 Warning No user serviceable parts inside Do not open Statement 1073 Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Statement 1037 Warning Avoid using a telephone other than a cordless type during an electrical storm There ma...

Page 60: ...g on equipment powered by electricity Locate the emergency power off switch in the room in which you are working If an electrical accident occurs you can quickly turn off the power Disconnect all power before doing the following Installing or removing a chassis Working near power supplies Look carefully for possible hazards in your work area such as moist floors ungrounded power extension cables f...

Page 61: ...riodically check the resistance value of the anti static strap It should be between 1 and 10 megohms Mohm General Site Requirements This section describes the requirements your site must meet for the safe installation and operation of your router Ensure that the site is properly prepared before beginning installation If you are experiencing shutdowns or unusually high errors with your existing equ...

Page 62: ...from damage caused by excessive voltage and temperature conditions To ensure normal operation and avoid unnecessary maintenance plan and prepare your site configuration before installation After installation make sure the site maintains the environmental characteristics as shown in Table 2 1 Table 2 1 Router Environmental Tolerances Environmental Characteristic Minimum Maximum Steady State Operati...

Page 63: ...ides and a fan to provide cooling air Heat generated by equipment at the bottom of the rack can be drawn upward into the intake ports of the equipment above it When mounting a chassis in an open rack ensure that the rack frame does not block the intake or exhaust ports If the chassis is installed on slides check the position of the chassis when it is seated in the rack Router Environmental Require...

Page 64: ...heck the power at your site to ensure that you are receiving clean power free of spikes and noise Install a power conditioner if necessary The AC power supply includes the following features Autoselects either 110 V or 220 V operation All units include a 6 foot 1 8 meter electrical power cord A label near the power inlet indicates the correct voltage frequency only AC powered systems current draw ...

Page 65: ...ore the console port is ideally suited for use with console terminals Note Cisco 4221 ISR does not have an auxiliary port Console Port Connections The router has both EIA TIA 232 asynchronous RJ 45 and USB 5 pin mini Type B 2 0 compliant serial console ports Shielded USB cables with properly terminated shields are recommended EIA TIA 232 Depending on the cable and the adapter used this port appear...

Page 66: ...removed from the USB port the RJ 45 port becomes active Baud rates for the USB console port are 1200 2400 4800 9600 19200 38400 57600 and 115200 bps Note 4 pin mini USB Type B connectors might be easily confused with 5 pin mini USB Type B connectors Only the 5 pin mini USB Type B is supported USB Console OS Compatibility Windows 8 Windows 7 Windows 2000 Window XP 32 bit Windows Vista 32 bit Mac OS...

Page 67: ...hernet implementations 1000BASE T 1000 Mb s full duplex transmission over a Category 5 or better unshielded twisted pair UTP cable Supports the Ethernet maximum length of 328 feet 100 meters 100BASE T 100 Mb s full duplex transmission over a Category 5 or better unshielded twisted pair UTP cable Supports the Ethernet maximum length of 328 feet 100 meters 10BASE T 10 Mb s full duplex transmission o...

Page 68: ...ant chassis grounding For NEC compliant grounding an appropriate user supplied ring terminal with an inner diameter of 1 4 in 5 to 7 mm In addition depending on the type of modules you plan to use you might need the following equipment to connect a port to an external network Cables for connection to the WAN and LAN ports dependent on configuration Note For more information on cable specifications...

Page 69: ..._____________________________________________________ Task Verified by Date Installation checklist copied Background information placed in Site Log Site power voltages verified Installation site power check completed Required tools available Additional equipment available Router received Router quick start guide received Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs d...

Page 70: ...ecklist to verify steps in the installation and maintenance of the router Site log entries may include the following information Installation progress Make a copy of the installation checklist and file it in the site log Check tasks as each procedure is completed Upgrade and maintenance procedures Use the site log as a record of ongoing router maintenance and expansion A site log may include the f...

Page 71: ...n for the Cisco 4000 Series ISRs document Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning Blank faceplates and cover panels serve three important functions they prevent exposure to hazard...

Page 72: ...ne wires or terminals unless the telephone line has been disconnected at the network interface Statement 1037 Warning Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Statement 1038 Warning To report a gas leak do not use a telephone in the vicinity of the leak Statement 1039 Warning This unit is intended for ...

Page 73: ...xternal network Cables for connection to the WAN and LAN ports dependent on configuration Note For more information on cable specifications see the Cisco Modular Access Router Cable Specifications document at cisco com Ethernet hub or PC with a network interface card for connection to an Ethernet LAN port Console terminal an ASCII terminal or a PC running HyperTerminal or similar terminal emulatio...

Page 74: ...ner When you unpack the containers check the packing list to ensure that you received all of the items on the list Install the Router If you need to install Network Interface Modules NIMs Service Modules SMs and Field Replaceable Units FRUs you can install them either before or after you install the router Ideally you install modules when you have the best access to the back panel of the router In...

Page 75: ... the cooling inlet and exhaust vents After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 Attach Chassis to Wall or Mount Chassis in Rack The tasks that you perform for attaching the router chassis to the wall or for mounting it in a rack are based on the specific model of t...

Page 76: ...sco 4000 Series ISRs Install the Router Figure 3 1 Bracket Installation for Wall Mounting Cisco 4431 ISR shown Caution Do not over torque the screws The recommended torque is 15 to 18 inch lb 1 7 to 2 0 N m 1 Machine screws included in install kit 2 Plastic spacers included 3 Wall mounting hardware customer supplied 1 1 2 3 2 ...

Page 77: ...isco 4400 or 4300 ISR Chassis in Rack Warning If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an...

Page 78: ...e back panel facing forward Step 1 Attach the mounting brackets to the router chassis as shown in Figure 3 2 through Figure 3 5 using the screws provided Caution Do not over torque the screws The recommended torque is 15 to 18 inch lb 1 7 to 2 0 N m Attach the second bracket to the opposite side of the chassis Use a number 2 Phillips screwdriver to install the number 8 bracket screws Caution Your ...

Page 79: ...not line up with the rack holes you must raise or lower the brackets to the next rack hole Warning To prevent personal injury or damage to the chassis never attempt to lift or tilt the chassis using the handles on modules such as power supplies fans or cards these types of handles are not designed to support the weight of the unit Statement 1032 1 23 inch SBC brackets 2 19 inch EIA brackets 1 2 30...

Page 80: ...Be sure to leave some space above and below each router in a rack to allow for cooling air circulation Figure 3 4 Bracket Installation for Back Mounting Cisco 4451 X ISR shown Figure 3 5 Bracket Installation for Center Back Mounting Cisco 4451 X ISR shown 1 23 inch SBC brackets 2 19 inch EIA brackets 302955 1 2 1 2 1 23 inch SBC brackets 2 19 inch EIA brackets 302956 1 2 1 2 ...

Page 81: ...e 3 6 Mounting the Chassis in a Rack Typical Figure 3 7 shows an installation with a chassis rear forward Figure 3 7 Mounting the Chassis in a Rack Rear Forward Cisco 4451 X ISR shown After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 1 Mounting screws 4 302994 P S 1 1 Mou...

Page 82: ... procedure that is common for all Cisco 4200 Series ISRs Note For illustration purposes we have used images of Cisco 4221 ISR in all figures Attach Cisco 4200 ISR Chassis to Wall Step 1 Attach the wall mounting brackets to the router chassis as shown in Figure 3 8 using the four PHMS screws and the plastic spacers provided for each bracket Figure 3 8 Bracket Installation for Wall Mounting Cisco 42...

Page 83: ...orting wood or metal wall stud Note For hollow wall mounting each bracket requires two wall anchors with washers Wall anchors and washers must be size number 10 Route the cables so that they do not put a strain on the connectors or mounting hardware Note Your chassis installation must allow unrestricted airflow for chassis cooling Step 2 Attach the router to the wall using the brackets After the r...

Page 84: ... Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 9 Bracket Installation for Front Mounting Cisco 4221 ISR shown Step 2 Use the screws provided with the rack to install the chassis in the rack See Figure 3 10 1 Mounting Screws 2 23 inch SBC brackets 385354 2 1 1 2 ...

Page 85: ... rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided ...

Page 86: ...types of handles are not designed to support the weight of the unit Statement 1032 Caution Be sure to leave some space above and below each router in a rack to allow for cooling air circulation After the router is installed you must connect the chassis to a reliable earth ground For the chassis ground connection procedures see the Chassis Grounding section on page 3 19 Mount Cisco 4200 ISR Chassis...

Page 87: ... 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 11 AC Power Bracket Installation for Left Mounting Cisco 4221 ISR shown 1 Mounting Screws 2 AC power supply unit installation module 3 23 inch SBC brackets 4 19 inch SBC brackets 385355 2 1 3 4 1 ...

Page 88: ... Routers OL 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3 12 AC Power Bracket Installation for Right Mounting Cisco 4221 ISR shown 1 23 inch SBC brackets 2 19 inch SBC brackets 3 AC power supply unit installation module 385357 1 3 2 ...

Page 89: ...G 13 mm2 copper wire and the ground lug provided in the accessory kit Note This equipment is suitable for installation in Network Telecommunications Facilities and locations where the NEC applies The equipment is suitable for installation as part of the Common Bonding Network CBN For NEC compliant grounding use size 14 AWG 2 mm2 or larger copper wire and an appropriate user supplied ring terminal ...

Page 90: ...nect Power This section explains how to connect AC power to the router Warning Read the installation instructions before connecting the system to the power source Statement 1004 Warning This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning Only trained and qualified personnel should be allowed to install replace or...

Page 91: ...20 VAC 10 A 240 VAC circuit with overcurrent protection Note The input voltage tolerance limits for AC power are 90 and 264 VAC Note This product requires surge protection to be provided as part of the building installation To comply with the Telcordia GR 1089 NEBS standard for electromagnetic compatibility and safety an external surge protective device SPD is required at the AC power service equi...

Page 92: ...ect a USB 5 pin mini USB Type B to the USB console port as shown in Figure 3 14 If you are using the USB serial port for the first time on a Windows based PC install the USB driver now according to the instructions in the following sections Install Cisco Microsoft Windows XP USB Driver section on page 3 25 Install Cisco Microsoft Windows 2000 USB Driver section on page 3 25 Install Cisco Microsoft...

Page 93: ...ts no parity 1 stop bit no flow control Figure 3 14 Connecting the USB Console Cable to the Router shown Cisco ISR 4451 X Connect to Console Port with Mac OS X You connect a Mac OS X system USB port to the console using the built in OS X Terminal utility 1 USB 5 pin mini USB Type B console port 2 USB 5 pin mini USB Type B to USB Type A console cable 3 USB Type A CONSOLE AUX 302959 3 2 2 1 EN 1 ...

Page 94: ...You connect a Linux system USB port to the console using the built in Linux Terminal utility Step 1 Open the Linux Terminal window Step 2 Connect the Linux USB port to the router Step 3 Enter the following commands to find the Linux USB port number root usb suse cd dev root usb suse dev ls ltr ACM crw r r 1 root root 188 0 Jan 14 18 02 ttyACM0 root usb suse dev Step 4 Connect to the USB port with ...

Page 95: ...ys Follow the instructions in the wizard to complete the installation of the driver The USB console is ready for use Install Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the file Cisco_usbconsole_driver zip from cisco com and unzip it Step 2 Double click the file setup exe The Cisco Virtual Com InstallShield Wizard begins Step 3 Click Next The Ready to Install the Program window appears S...

Page 96: ...B Driver Uninstall Cisco Microsoft Windows XP and 2000 USB Driver This procedure shows you how to uninstall both the Microsoft Windows XP and 2000 USB driver The driver can be removed using the Windows Add Remove Programs utility or the setup exe program Using the Add Remove Programs utility Note Disconnect the router console terminal before uninstalling the driver Step 1 Click Start Control Panel...

Page 97: ...s and Precautions page 3 29 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use cautio...

Page 98: ...so described in detail in Cisco Modular Access Router Cable Specifications Table 3 2 WAN LAN and Voice Connections Port or Connection Port Type Color1 Connection Cable Ethernet RJ 45 yellow Ethernet hub or Ethernet switch Category 5 or higher Ethernet T1 E1 WAN xCE1T1 PRI RJ 48C CA81A RJ 48S tan T1 or E1 network External T1 CSU or other T1 equipment RJ 48 T1 E1 RJ 48S to RJ 48S TE RJ 48S to RJ 48S...

Page 99: ...tor on the chassis or on a network module or interface card Position the cables carefully so that they do not put strain on the connectors Organize cables in bundles so that cables do not intertwine Inspect the cables to make sure that the routing and bend radius is satisfactory Reposition cables if necessary Install cable ties in accordance with site requirements For cable pinouts see Cisco Modul...

Page 100: ...3 30 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 3 Install and Connect Cisco 4000 Series ISRs Connect WAN LAN and Voice Interfaces ...

Page 101: ... Facility Use Cisco IOS XE CLI Manual Configuration Use Cisco Setup Command Facility The setup command facility prompts you to enter the information about your router and network The facility steps guides you through the initial configuration which includes LAN and WAN interfaces For more general information about the setup command facility see the following document Cisco IOS Configuration Fundam...

Page 102: ...nto Cisco IOS XE Note If you make a mistake while using the setup command facility you can exit and run the setup command facility again Press Ctrl C and enter the setup command at the privileged EXEC mode prompt Router For more information on using the setup command facility see The Setup Command chapter in Cisco IOS Configuration Fundamentals Command Reference Release 12 2T at the following URL ...

Page 103: ...displayed Note The interface summary includes interface numbering which is dependent on the router model and the installed modules and interface cards Current interface summary Interface IP Address OK Method Status Protocol GigabitEthernet0 0 0 unassigned YES NVRAM administratively down down GigabitEthernet0 1 0 10 10 10 12 YES DHCP up up GigabitEthernet0 2 0 unassigned YES NVRAM administratively ...

Page 104: ...able prompt Router Enter setup to return to the System Configuration Dialog If you answer yes the configuration is saved and you are returned to the user EXEC prompt Router Use this configuration yes no yes Building configuration Use the enabled mode configure command to modify this configuration Press RETURN to get started LINK 3 UPDOWN Interface Ethernet0 0 changed state to up LINK 3 UPDOWN Inte...

Page 105: ...ation dialog message does not appear To configure the device follow these steps Step 1 Enter the appropriate answer when the following system message appears on the router System Configuration Dialog At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are in square brackets Would you like to enter the initial configuration dia...

Page 106: ...y page 4 19 Required Save Your Device Configuration page 4 20 Required Save Backup Copies of Configuration and System Image page 4 20 Optional Configure Cisco 4000 Series ISR Hostname The hostname is used in CLI prompts and default configuration filenames If you do not configure the router hostname the router uses the factory assigned default hostname Router SUMMARY STEPS 1 enable 2 configure term...

Page 107: ...secret command because it uses an improved encryption algorithm Use the enable password command only if you boot an older image of the Cisco IOS XE software For more information see the Configuring Passwords and Privileges chapter in the Cisco IOS Security Configuration Guide Also see the Cisco IOS Password Encryption Facts tech note and the Improving Security on Cisco Routers tech note Restrictio...

Page 108: ...als and Troubleshooting and Fault Management chapters Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 configure terminal Example Router configure terminal Enters global configuration mode Step 3 enable password password Example Router config enable password pswd2 Optional Sets a local password to control access to va...

Page 109: ...on mode Step 3 line console 0 Example Router config line console 0 Configures the console line and starts the line configuration command collection mode Step 4 exec timeout minutes seconds Example Router config line exec timeout 0 0 Sets the idle privileged EXEC timeout which is the interval that the privileged EXEC command interpreter waits until user input is detected The example shows how to sp...

Page 110: ...d protocols supported for the interface The interface provides a way to access to the router even if forwarding interfaces are not functional or the IOS process is down The management ethernet interface is part of its own VRF See the Management Ethernet Interface VRF section in the Software Configuration Guide for Cisco 4000 Series ISRs for more details Default Gigabit Ethernet Configuration By de...

Page 111: ...Y STEPS 1 enable 2 show ip interface brief 3 configure terminal 4 interface fastethernet gigabitethernet 0 0 port 5 description string 6 ip address ip address mask 7 no shutdown 8 end 9 show ip interface brief DETAILED STEPS Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 show ip interface brief Example Router show i...

Page 112: ...NVRAM administratively down down GigabitEthernet0 0 3 unassigned YES NVRAM administratively down down GigabitEthernet0 10 0 0 1 YES manual up up Step 5 description string Example Router config if description GE int to 2nd floor south wing Optional Adds a description to an interface configuration The description helps you remember what is attached to this interface The description can be useful for...

Page 113: ...ard packets including a configured default route Note This task section does not apply when IP routing is disabled To specify a default route when IP routing is disabled refer to the Configuring a Gateway of Last Resort Using IP Commands Technical Specifications Note at cisco com Default Routes A router might not be able to determine the routes to all other networks To provide complete routing cap...

Page 114: ...ute are specified with the ip default network global configuration command In this usage the ip default network command takes an unconnected network as an argument If this network appears in the routing table from any source dynamic or static it is flagged as a candidate default route and is a possible choice for the default route If the router has no interface on the default network but does have...

Page 115: ...lication route replicated route next hop override Gateway of last resort is not set 40 0 0 0 8 is variably subnetted 2 subnets 2 masks C 40 0 0 0 24 is directly connected Loopback1 L 40 0 0 1 32 is directly connected Loopback1 Router Step 4 ip route dest prefix mask next hop ip address admin distance permanent Example Router config ip route 192 168 24 0 255 255 255 0 172 28 99 2 Establishes a stat...

Page 116: ...en US docs ios ios_xe sec_secure_connectivity configuration guide 2_xe sec_se cure_connectivity_xe_book html See the Security with Passwords Privilege Levels and Login Usernames for CLI Sessions on Networking Devices section If you want to secure the virtual terminal lines vty with an access list see the Access Control Lists Overview and Guidelines SUMMARY STEPS 1 enable 2 configure terminal 3 lin...

Page 117: ...ptional To secure the VTY lines with an access list see the Part 3 Traffic Filtering and Firewalls in the Cisco IOS Security Configuration Guide Step 4 password password Example Router config line password guessagain Specifies a password on a line Step 5 login Example Router config line login Enables password checking at login Step 6 end Example Router config line end Returns to privileged EXEC mo...

Page 118: ...9186a0080094 579 shtml Configuring AUX to AUX Port Async Backup with Dialer Watch sample configuration http www cisco com en US tech tk801 tk36 technologies_configuration_example09186a0080093 d2b shtml Modem Router Connection Guide Technical Specifications Note http www cisco com en US tech tk801 tk36 technologies_tech_note09186a008009428b shtml SUMMARY STEPS 1 enable 2 configure terminal 3 line a...

Page 119: ... ping Protocol ip Target IP address 192 168 7 27 Repeat count 5 Datagram size 100 Timeout in seconds 2 Extended commands n Sweep range of sizes n Type escape sequence to abort Sending 5 100 byte ICMP Echos to 192 168 7 27 timeout is 2 seconds Success rate is 100 percent round trip min avg max 1 2 4 ms Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter ...

Page 120: ...e next system reload or power cycle by saving the running configuration to the startup configuration in NVRAM The NVRAM provides 256KB of storage on the router SUMMARY STEPS 1 enable 2 copy running config startup config DETAILED STEPS Save Backup Copies of Configuration and System Image To aid file recovery and minimize downtime in case of file corruption we recommend that you save backup copies o...

Page 121: ... name of the system image file and the use of the copy flash0 flash1 tftp privileged EXEC command to copy the system image to a TFTP server The router uses the default username and password Router Directory of bootflash Command or Action Purpose Step 1 enable Example Router enable Enables privileged EXEC mode Enter your password if prompted Step 2 copy nvram startup config ftp rcp tftp Example Rou...

Page 122: ...otflash core UUT2_RP_0_iomd_31332 core gz 12 1023722 Sep 06 2012 14 32 09 00 00 bootflash core UUT2_RP_0_iomd_5528 core gz 13 1023852 Sep 06 2012 14 32 15 00 00 bootflash core UUT2_RP_0_iomd_7950 core gz 14 1023916 Sep 06 2012 14 32 22 00 00 bootflash core UUT2_RP_0_iomd_9217 core gz 15 1023875 Sep 06 2012 14 32 28 00 00 bootflash core UUT2_RP_0_iomd_10484 core gz 16 1023907 Sep 06 2012 14 32 35 0...

Page 123: ...ames and sources of configuration files the boot images and the amount of installed DRAM NVRAM and flash memory show diag Lists and displays diagnostic information about the installed controllers interface processors and port adapters show interfaces Shows interfaces are operating correctly and that the interfaces and line protocol are in the correct state either up or down show ip interface brief...

Page 124: ... Series ISRs software is a program that is separate from the Cisco IOS XE software During normal startup the ROM Monitor initializes the router and then control passes to the Cisco IOS XE software After the Cisco IOS XE software takes over the ROM Monitor is no longer in use For more information see the ROMMON Overview section of the Upgrading Field Programmable Hardware Devices for Cisco 4000 Ser...

Page 125: ...5 10 Locate Internal and External Slots for Modules on Cisco 4331 ISR page 5 11 Overview of NIM HDD Card page 5 20 Remove and Replace Cisco NIM SSD or NIM HDD page 5 22 Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs page 5 25 Install and Remove NIMs and SM Xs on Cisco 4000 Series ISRs page 5 30 Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs page 5 32 Remove and Replace ...

Page 126: ...lecommunications lines must be disconnected 1 before unplugging the main power connector or 2 while the housing is open or both Statement 1043 Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Warning This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 W...

Page 127: ...ephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Statement 1038 Warning To report a gas leak do not use a telephone in the vicinity of the leak Statement 1039 Warning There is the danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer...

Page 128: ... specific router in the Cisco 4000 Series ISRs Remove Cover from Cisco 4400 or 4200 ISR Remove Cover from Cisco 4300 ISR Replace Cover on Cisco 4400 or 4200 ISR Replace Cover on Cisco 4300 ISR Caution Do not run the router with the cover off This can cause the router to overheat quickly Warning Before opening the unit disconnect the telephone network cables to avoid contact with telephone network ...

Page 129: ...e top of the router cover and remove the two cover screws from each side of the router cover See Figure 5 51 Step 5 Lift the cover from the back edge to a 45 degree angle Step 6 Pull the cover towards you to disengage the slots along the front bezel edge of the chassis See Figure 5 1 Replace Cover on Cisco 4400 or 4200 ISR To replace the cover Step 1 Read the Safety Warnings page 5 2 and disconnec...

Page 130: ...supply or power supplies If a redundant power is used disconnect from the redundant power supply Step 3 Place the chassis on a flat surface Step 4 Hold the cover at a 45 degree angle and insert the cover tabs into the slots along the front bezel edge of the chassis See Figure 5 1 Step 5 Center the cover over the chassis and lower it onto the chassis Step 6 Install the four cover screws on the top ...

Page 131: ...for Modules on Cisco 4331 ISR Locate Internal and External Slots for Modules on Cisco 4331 ISR Locate Internal and External Slots for Modules on Cisco 4461 ISR Figure 5 4 shows the locations of internal modules on Cisco 4461 ISR motherboard Internal modules include DIMMs PVDM4 and PoE daughter card Figure 5 27 shows the location of the available slots that includes the Integrated Services Card ISC...

Page 132: ...ter requirements for NEBS deployment the air filter must be replaced not cleaned Figure 5 3 shows the NEBS module on Cisco 4461 ISR Figure 5 3 NEBS Module Locations in Cisco 4461 ISR Locate Internal and External Slots for Modules on Cisco 4451 ISR Figure 5 4 shows the locations of internal modules on Cisco 4451 ISR motherboard Internal modules include DIMMs PVDM4 and PoE daughter card Figure 5 27 ...

Page 133: ...cate Internal and External Slots Figure 5 4 Module Locations in Cisco 4451 X ISR s 1 Forwarding plane processor 2 Control plane processor 3 Control plane processor DIMM 4 NIM 3 single wide slot 5 Enhanced Service Module SM X slots 6 NIM slot 1 and 2 shown with slot divider removed 7 SFP GE ports 8 Forwarding plane processor DIMM 1 8 2 3 4 5 6 7 391821 ...

Page 134: ...e Internal and External Slots for Modules on Cisco 4351 ISR Figure 5 5 shows an internal view of Cisco 4351 ISR chassis indicating the location of internal modules Figure 5 5 Module Locations in Cisco 4351 ISR chassis 391829 7 5 8 6 9 10 1 2 3 4 1 CPU 2 DIMMs 3 Flash memory card connector 4 SSD mSATA connector 5 NIM slot 3 6 NIM slot 2 7 SM X slots 8 NIM slot 1 9 RJ 45 GE ports 10 ISC slot ...

Page 135: ...ed Services Card ISC slot Figure 5 6 shows an internal view of Cisco 4331 ISR chassis indicating the location of internal modules Figure 5 6 Module Locations in Cisco 4331 ISR chassis Overview of the SSD Carrier Card NIM NIM SSD This section describes the NIM SSD and how to remove and replace NIM SSDs This section contains the following sections Overview 1 Power Supply 2 Flash memory card connecto...

Page 136: ...rrier card fits into the NIM slots in the router The router supports only a single SSD Carrier Card NIM Note Refer to the Network Interface Modules section of the Software Configuration Guide for Cisco 4000 Series ISRs for configuration information on the SSD carrier card NIM The SSD carrier card NIM Figure 5 7 has the following features Single wide NIM form factor LEDs for module and driver statu...

Page 137: ...Figure 5 8 shows the rear view of the SSD carrier card NIM which fits into the router Figure 5 8 Rear View of the SSD Carrier Card NIM Table 5 1 SSD Drive LEDs LED Represents Color Description EN Module power Green Module is powered on Off Module power is off SSD0 Solid state drive in slot 0 Green SSD present Off No SSD drive in slot 0 ACT SSD activity Green Activity in the SSD drive Off No activi...

Page 138: ... the NIM SSD Description Specification Physical Dimensions H x W x D 1 5 x 3 5 x 7 5 in 3 8 x 8 9 x 19 1 cm Weight 1 0 lbs 0 454 kg Power Power consumption maximum 20W Environmental Operating humidity 10 to 85 operating Operating altitude maximum 104 F 40 C at sea level 104 F 40 C at 6 000 ft 1 800m Note De rate 2 5 F 1 4 C per 1 000 ft above 6 000 ft per 300m above 2 600m Transportation and Stora...

Page 139: ...e 5 9 Top View of the SSD Carrier Card NIM with Serial Number Solid State Drives The routers contain two solid state drives SSD that provide nonvolatile storage in the form of an internal flash disk On the front panel of the router the SSD LED indicates activity on the hard drive The SSD carrier card NIM can support up to two SFF 2 5 SATA2 or SATA3 7mm or less SSDs Figure 5 10 shows a top view of ...

Page 140: ... Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM NIM SSD Figure 5 10 Solid State Drive Figure 5 11 NIM SSD with Two Solid State Drives ...

Page 141: ...he carrier NIM Note Prior to installing the NIM SSD card power off the device using the hw module subslot slot subslot stop command in EXEC mode Step 1 On the NIM SSD loosen the captive screws retaining the SSD card slot cover Figure 5 12 Figure 5 12 Opening the SSD Slot Cover Step 2 Rotate the SSD card slot cover down exposing the slots that hold the SSDs as shown in Figure 5 13 1 1 347342 1 Capt...

Page 142: ...cond SSD may be inserted in the upper slot as shown in Figure 5 11 Step 6 Rotate the SSD card slot cover up and place it over the SSDs Step 7 Tighten the captive fasteners on the SSD card slot cover Remove SSD Drives from the NIM SSD Note Prior to removing the NIM SSD card power off the device using the hw module subslot slot subslot stop command in EXEC mode To remove the SSD cards from the NIM c...

Page 143: ...w of the SSD Carrier Card NIM NIM SSD Step 3 To remove the SSD one at a time pull the two tabs on the front of each SSD as shown in Figure 5 14 Step 4 Rotate the SSD card slot cover up and place it over the SSDs Step 5 Tighten the captive fasteners on the SSD card slot cover Figure 5 14 Pulling Out the Solid State Drives 347344 1 1 1 Carrier card slot cover ...

Page 144: ...s a network interface module that is used to support hard disk drive HDD connection for Cisco 4400 Series ISR and Cisco 4300 ISR The NIM HDD module has the following features Provides 1 TB of memory The NIM form factor supports and houses a single field replaceable 15 mm HDD or two SSDs On board PCIe dual channel SATA controller enables the NIM HDD in any NIM slot of the router Controller Mode Sup...

Page 145: ...dule authentication Power and reset Firmware upgrade Note The removal of a drive during active read write operation is not supported Ensure that the drive is shut down before you replace the NIM HDD Figure 5 16 shows the HDD card that can be inserted into the NIM chassis shown in Figure 5 17 Figure 5 18 shows the entire Cisco NIM HDD Figure 5 16 HDD Card Figure 5 17 NIM Chassis for the HDD 390923 ...

Page 146: ...off the module Power down the NIM SSD module and wait for the power LED to turn off before removing the module or removing and replacing new SSD drives To deactivate and reactivate a NIM see the Deactivating and Reactivating a SSD Carrier Card NIM section in the Software Configuration Guide for Cisco 4000 Series ISRs 390923 Table 5 3 LED Description for NIM HDD LED Color Description EN Enabled Gre...

Page 147: ...ands for the standby request platform hardware filesystem harddisk offline To verify the SSD drive installation use the show platform command The following sample output from a NIM SSD installed on a 4451 X ISR platform Router show platform Chassis type ISR4451 K9 Slot Type State Insert time ago 0 ISR4452 K9 ok 15 57 33 0 0 ISR4451 6X1GE ok 15 55 24 0 3 NIM SSD ok 15 55 24 1 ISR4451 K9 ok 15 57 33...

Page 148: ...entive wrist strap that was included in the accessory kit Loosen the screw fasteners 11 located on the SSD slots on the right of the input output I O side of the Cisco 4451 X ISR Figure 5 19 Figure 5 19 Remove the NIM SSD or NIM HDD from the Router Step 2 Using a Phillips screwdriver loosen the captive screws on either side as shown in Figure 5 19 Figure 5 20 Remove the NIM SSD or NIM HDD from the...

Page 149: ...ries ISRs To access the DIMMs you must remove the chassis cover as described in the Remove and Replace Chassis Cover section on page 5 4 Caution Always wear an ESD preventive wrist strap and ensure that it makes good contact with your skin when you remove or install DIMMs Connect the equipment end of the wrist strap to the metal part of the chassis Caution Handle DIMMs by the edges only DIMMs are ...

Page 150: ...s the polarization notch on a DIMM Figure 5 21 DIMM Showing Polarization Notch Remove DIMM To remove a DIMM Step 1 Read the Safety Warnings section on page 5 2 section and disconnect the power supply before you replace any module Step 2 Remove the chassis cover See the Remove and Replace Chassis Cover section on page 5 4 Step 3 Locate the DIMM module See the Locate Internal and External Slots for ...

Page 151: ...32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs Step 4 Pull the latches away from the DIMM at both ends to lift the DIMM slightly Pull the DIMM out of the socket as shown in Figure 5 22 1 DIMM cards 391826 1 ...

Page 152: ...o 4300 Series ISR are not interchangeable To install a DIMM Step 1 Read the Safety Warnings section on page 5 2 section and disconnect the power supply before you replace any module Step 2 Remove the chassis cover For the Cisco 4451 X ISRs see the Remove and Replace Chassis Cover section on page 5 4 Step 3 Locate the DIMM module See the Locate Internal and External Slots for Modules on Cisco 4451 ...

Page 153: ...r 4300 Series ISRs Figure 5 23 DIMM Showing Polarization Notch Step 6 Insert the DIMM into the connector one side at a time Figure 5 24 shows what to avoid while handling a DIMM Figure 5 24 Handle the DIMMs Step 7 Firmly press the DIMM into the connector until the latches close onto the DIMM Ensure that both latches rotate to the closed position against the DIMM See Figure 5 25 250944 1 280360 ...

Page 154: ...various slots on the motherboard SM Xs are sold as spare parts with labels that identify the SM X type See the following sections for SM X installation tasks Note The procedures in this section apply to NIMs SM Xs and Cisco E Series Server modules Software Requirement for SM Xs Locate SM X or NIM Remove SM X or NIM Install SM X Verify SM X Installation Caution Always wear an ESD preventive wrist s...

Page 155: ...e Step 2 Access the SM X slot See Figure 5 4 for the various NIM and SM X slot locations Step 3 Loosen the captive screws to open the slot cover See Figure 5 12 and Figure 5 13 Step 4 Pull the SM X out of the connector on the motherboard Keep the SM X parallel with the motherboard to prevent damage to the slot and standoff Step 5 Place the SM X in an antistatic bag to protect it from ESD damage In...

Page 156: ...t Subslot location information for this command Router show diag subslot 2 0 eeprom detail SPA EEPROM data for subslot 2 0 EEPROM version 4 Compatible Type 0xFF Controller Type 1909 Hardware Revision 1 0 PCB Part Number 73 14154 02 Top Assy Part Number 800 36532 01 Board Revision 06 Deviation Number 123598 Fab Version 02 PCB Serial Number FOC15495HU1 Asset ID REV 2F Product Identifier PID SM X 1T3...

Page 157: ...isco Fourth Generation T1 E1 Voice and WAN NIM Remove the PVDM4 from Cisco Fourth Generation T1 E1 Voice and WAN NIM Tools and Equipment Requirements You need the following tools and equipment when you work with PVDM4 Number 1 Phillips screwdriver or a small flat blade screwdriver ESD preventive wrist strap For routers using DC power Tape to secure DC circuit breaker handle PVDM4 Location and Orie...

Page 158: ...M4 into the ISC slot on the system board Note Press firmly on the PVDM4 until the board seats onto the connector Step 7 Insert the screws from the accessory kit through the PVDM4 into the standoffs Tighten the screws with a Phillips screwdriver torque 6 to 8 in lb or 0 7 to 1 1 Nm Step 8 Check if the PVDM4 is installed correctly on the system board Step 9 Replace the cover Caution When you remove ...

Page 159: ...VDM4 Step 1 Turn off electrical power to the router Leave the power cable plugged in to channel ESD voltages to ground Step 2 Remove the router cover Step 3 Locate the PVDM4 on the motherboard See Figure 5 27 Figure 5 27 Location of PVDM4 on Cisco 4451 X ISR Step 4 Loosen and remove the three screws on the PVDM4 Step 5 Lift the PVDM4 up from the motherboard Step 6 Place the PVDM4 in an antistatic ...

Page 160: ...SC slot on the system board Note Press firmly on the PVDM4 until the board seats onto the connector Step 7 Insert the screws from the accessory kit through the PVDM4 into the standoffs Tighten the screws with a Phillips screwdriver torque 6 to 8 in lb or 0 7 to 1 1 Nm Step 8 Check that the PVDM4 is installed correctly on the system board Step 9 Replace the cover Caution When you remove or install ...

Page 161: ...Turn off electrical power to the router Leave the power cable plugged into the channel ESD voltages to ground Step 2 Remove the router cover Step 3 Locate the PVDM4 on the motherboard See Figure 5 28 Figure 5 28 Location of PVDM4 on Cisco 4331 ISR Step 4 Loosen and remove the three screws on the PVDM4 Step 5 Lift the PVDM4 up from the motherboard Step 6 Place the PVDM4 in an anti static bag Step 7...

Page 162: ...mmands Leave the power cable plugged in to channel ESD voltages to ground For more information on OIR see the Appendix Online Insertion and Removal OIR and Hot Swapping Step 2 Loosen the two captive screws on the network interface module Step 3 Remove the network interface module See Figure 5 29 Figure 5 29 Network Interface Module with PVDM4 Step 4 Locate the three standoffs on the network interf...

Page 163: ...ot Step 8 Slide the network interface module back in the router and tighten the captive screws Remove and Replace the USB Flash Token Memory Stick The Cisco 4000 Series ISRs contain ports for a 1 GB flash token memory stick to store configurations or Cisco IOS XE consolidated packages Note Only Cisco USB Flash memory modules are supported on Cisco routers Caution Do not remove a USB Flash memory m...

Page 164: ...plates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning This uni...

Page 165: ...r 5 Install and Upgrade Internal Modules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies AC Power Supplies Overview of the AC Power Supply Power supply has a similar modular form factor without cabling for easy removal and replacement Figure 5 31 Power Supply Unit Cisco 4461 ISR Shown ...

Page 166: ...n SM X and if the PoE power supply is removed the hardware may be damage and may result in the system being unstable or unusable 1 Phone icon refers to PoE 2 PSU Latch 3 Multiple power supply unit warning message appears when there are multiple power inputs 4 Product series name 5 LEDs WARNING MULTIPLE POWER INPUTS REMOVE TO DE ENERGIZE ADVERTISSEMENT POUR ÉJEINDRE L UNITÉ DEBRANCHEZ D ALIMENTATIO...

Page 167: ...re you replace any module Step 2 Remove the router bezel The bezel is secured with snap latches To remove the bezel hold the top and bottom and pull the bezel Step 3 Pull on the quick release catch on the side to leverage the power supply from its connector and then slide the power supply module out of the chassis Step 4 Insert the replacement power supply module Step 5 Replace the bezel Figure 5 ...

Page 168: ...odules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies Figure 5 34 Cisco 4451 X ISR Power Supply Units 1 Router fan tray behind the bezel 2 LEDs 3 Router On Off switch 4 AC power supply unit PSU0 5 AC power supply unit PSU1 Cisco 4400 Series 285695 PSU1 PSU2 POE1 POE2 FLASH TEMP PWR VM FAN STAT INT POE BOOST 1 2 3 5 4 ...

Page 169: ...page 5 57 For the Cisco 4431 ISR the input connector and plug must be UL recognized under UL 486 for field wiring The connection polarity is from left to right negative positive and ground For the Cisco 4451 X ISR and Cisco 4351 ISR the input connector and plug must be UL recognized under UL 486 for field wiring The connection polarity is from left to right ground negative positive The power suppl...

Page 170: ...tegrated Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies Figure 5 36 DC Power Supply 1 Handle 2 FAIL and OK LEDs 3 DC power connector 4 Ejector latch 1 3 4 2 371154 ...

Page 171: ... swap a single power supply Warning Before performing any of the following procedures ensure that power is removed from the DC circuit Statement 1003 Step 2 For Cisco 4461 ISR and Cisco 4431 ISR unscrew the two terminal block wire connectors negative and positive on the unit See Figure 5 40 For Cisco 4451 ISR and Cisco 4351 unscrew the three terminal block wire connectors ground negative and posit...

Page 172: ...n the color coding of the DC power source at your site Ensure that the lead color coding you choose for the DC input power supply matches the lead color coding used at the DC power source Verify that the power source is connected to the negative terminal and to the positive terminal on the power supply Ensure that the chassis ground is connected on the chassis before you begin installing the DC po...

Page 173: ...the terminal block using bare wire follow the instructions in the Figure 5 40 Use a wire stripping tool to strip each of the two wires coming from the DC input power source and strip the wires to approximately 0 39 inch 10 mm 0 02 inch 0 5 mm We recommend that you use 14 AWG insulated wire Do not strip more than the recommended length of wire because doing so could leave the wire exposed from the ...

Page 174: ...tep 7 Insert the exposed wire into the terminal block Ensure that the wire lead is not placed outside the plastic cover Only wires with insulation should extend from the terminal block Caution Do not overtorque the terminal block captive screws Ensure that the connection is snug but the wire is not crushed Verify by tugging lightly on each wire to ensure that they do not move Step 8 Use a screwdri...

Page 175: ...ese steps for the remaining DC input power source wire as applicable Step 10 Use a tie wrap to secure the wires to the rack so that the wires are not pulled from the terminal block by casual contact Step 11 Turn on the circuit breaker at the power source Step 12 If you have changed the standby switch to the standby position in Step 1 turn the standby switch to the On position The power supply LEDs...

Page 176: ... the power supply module to the chassis Step 7 Pull the power supply module out of the chassis using the power supply tab See Figure 5 41 Step 8 Insert the replacement power supply module and align the power supply module into the slot Step 9 Tighten the two screws torque 6 to 9 in lb that secure the power supply module to the chassis See Figure 5 41 Step 10 Connect the power supply cable connecto...

Page 177: ...m the DC circuit Statement 1003 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 This section describes how to remove a DC input power from Cisco 4331 Series ISR Step 1 Turn off the circuit break...

Page 178: ...astic Cover and DC Input Power Install DC Input Power on Cisco 4331 ISR Warning Before performing any of the following procedures ensure that power is removed from the DC circuit Statement 1003 Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 This section describes how to install the DC power supply input power leads to the ...

Page 179: ...nd terminated directly to the power supply terminal block or a crimp style spade terminal lug can be used If you are using a terminal lug follow the manufacturer s instructions for terminating the lug to the wire If terminating directly to the terminal block using bare wire follow the instructions in the Figure 5 37 Use a wire stripping tool to strip each of the two wires coming from the DC input ...

Page 180: ... extend from the terminal block Caution Do not overtorque the terminal block captive screws Ensure that the connection is snug but the wire is not crushed Verify by tugging lightly on each wire to ensure that they do not move Step 8 Use a screwdriver to tighten the terminal block captive screws as shown in Figure 5 40 Step 9 Repeat these steps for the remaining DC input power source wire as applic...

Page 181: ...ler page 5 59 Overview of the PoE Converter Power Supply Unit The PoE converter power supply supports online insertion feature The PoE converter power supply does not support online removal The optional PoE converter PSU slots come with factory installed fillers You must remove them to install the PoE converter power supplies Note If using only one PoE converter power supply you must install the P...

Page 182: ...Install the PoE Converter Power Supply Step 1 Remove the bezel and fan try from the router chassis See Replace Fan Tray page 5 61 Step 2 Remove the PoE converter power supply filler For instructions see Remove PoE Power Supply Slot Filler Step 3 Open the slot latch before inserting the PoE converter power supply module Step 4 Rotate latch to close it Step 5 Tighten the screws on the module to secu...

Page 183: ...converter power supply module Step 3 Replace PoE converter power supply filler See Remove PoE Power Supply Slot Filler section for details After you remove the PoE converter PSU you need to either install a replacement power or put the filler Install the PoE Power Supply Slot Filler You cannot keep the slot empty you need to install the filler Step 1 Remove the bezel and fan tray from the router S...

Page 184: ...sert a PoE supply in a router with Ethernet Switch Network Module Jul 21 22 35 23 868 IOSXE_PEM 6 INSPEM_FM PEM FM slot POE0 inserted Upon PoE converter power supply insertion the inline power supply restores automatically in the router After the insertion resets are needed for the switch modules in the router for the PoE supply to work properly If there are two PoE supplies the power supplies can...

Page 185: ... feet 1829 meters When the router is being operated we recommend to change the fans in the router within 2 minutes to ensure the router does not overheat Replace Fan Tray Note If hot swapping the fan tray we recommend to complete the operation within two minutes to ensure the router remains within operating temperature Note We recommend that you change the air filter every 3 months However examine...

Page 186: ...ntegrated Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 5 48 Cisco 4461 ISR4 Fan Tray Figure 5 49 Cisco 4351 ISR4 Fan Tray 1 Fan tray 2 Captive screws 391825 1 1 2 1 1 Captive screws 2 Fan tray ...

Page 187: ... tray up to disengage from the slot See Figure 5 51 Step 6 Insert the replacement fan tray and gently push down until the spring lock is latched and fully engaged onto the slot Step 7 Connect the fan connectors on the motherboard See Figure 5 52 Note The connectors are polarized or keyed to allow easy insertion in only one orientation Orient the connectors correctly before you insert them Incorrec...

Page 188: ... Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 5 51 Cisco 4331 ISR Fan Tray 364660 2 2 2 5 5 2 4 1 3 1 Chassis cover 3 Fan tray 2 Cover screws 4 4 Spring lock 5 Cover screws on the side of the chassis 2 ...

Page 189: ...lation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 5 52 Cisco 4331 ISR Fan Connectors 364704 1 1 1 Fan connectors 2 ...

Page 190: ...ontains the following sections Prevent Electrostatic Discharge Damage page 5 67 Remove the CompactFlash or eMMC Memory Card page 5 67 Install the CompactFlash or eMMC Memory Card page 5 68 Note You must turn off the power supply to the router to replace a CompactFlash Memory card A CompactFlash memory card must be inserted in order to run a Cisco IOS XE software image Note Depending on the model t...

Page 191: ...between the card and clothing The wrist strap protects the card from ESD voltages on only the body ESD voltages on clothing can still cause damage Do not remove the wrist strap until the installation is complete Caution For safety periodically check the resistance value of the antistatic strap The measurement should be between 1 and 10 megohms Mohms Remove the CompactFlash or eMMC Memory Card Caut...

Page 192: ... To prevent damage to the ejector mechanism the ejector button must remain pressed all the way in flush against the bezel when not being used to eject a CompactFlash or eMMC memory card Step 9 Replace the fan tray and then the bezel Install the CompactFlash or eMMC Memory Card The CompactFlash memory upgrade is supported only on Cisco 4451 ISR The Cisco 4431 ISR Cisco 4461 ISR and Cisco 4300 Serie...

Page 193: ... damage to the ejector mechanism the ejector button must remain fully seated when not being used to eject a CompactFlash memory card Step 5 Replace the CompactFlash cover by inserting the cover lip into the chassis and pushing the cover to snap it back into place Step 6 Replace the fan tray Remove and Install the Flash Memory Card This section describes installing and replacing flash memory cards ...

Page 194: ...ve the wrist strap until the installation is complete Caution For safety periodically check the resistance value of the antistatic strap The measurement should be between 1 and 10 megohms Mohms Install the Flash Memory Card Step 1 Read the Safety Warnings section on page 5 2 and disconnect the power supply before you replace any module Step 2 Remove the chassis cover For instructions on removing t...

Page 195: ...lash Memory Card Figure 5 54 Memory Cards Step 4 Tighten the supplied screw see Figure 5 54 to secure the flash memory card in place Step 5 Replace the chassis cover See Remove and Replace Chassis Cover section on page 5 4 1 Supplied screw 2 Supplied screw 3 Flash memory card 4 SSD mSATA storage device 5 Flash memory card connector 6 SSD mSATA connector 391828 3 4 5 6 1 1 2 ...

Page 196: ... page 5 67 Install the SSD mSATA Storage Device page 5 73 Remove the SSD mSATA Storage Device page 5 74 Prevent Electrostatic Discharge Damage The SSD mSATA storage devices are sensitive to electrostatic discharge ESD damage which can occur when electronic cards or components are handled improperly ESD results in complete or intermittent failures To prevent ESD damage follow these guidelines Alway...

Page 197: ...e any module Step 2 Remove the chassis cover For instructions on removing the chassis cover see Remove and Replace Chassis Cover section on page 5 4 Step 3 Place the SSD mSATA storage device on the SSD mSATA connector and align the device s contact edge with the corresponding socket in the connector Step 4 Press the device downward into the connector until it is level with the surface of the conne...

Page 198: ...ny module Step 2 Remove the chassis cover For instructions on removing the chassis cover see Remove and Replace Chassis Cover section on page 5 4 Step 3 Unscrew the screws that attach the SSD mSATA storage device to the chassis See Figure 5 54 Step 4 The card should popup after the screws are removed Step 5 Install a new SSD mSATA memory device if needed See Install the SSD mSATA Storage Device pa...

Page 199: ...SFPs Supported on the Router Cisco Model Number SFP Transceiver Fiber Diameter micrometer Wavelength nm Mode Maximum Distance GLC SX MM 1000Base SX 50 850 Multi 550 m GLC LH SM X 1000Base LX LH 9 125 1310 Single 10 km GLC ZX SM X 1000Base ZX 9 125 1550 Single 100 km CWDM SFP 1470 1000Base CWDM 50 1470 Single 100 km CWDM SFP 1490 1490 CWDM SFP 1510 1510 CWDM SFP 1530 1530 CWDM SFP 1550 1550 CWDM SF...

Page 200: ...51 72 DWDM SFP 5252 1000BASE DWDM 1552 52 DWDM SFP 5413 1000BASE DWDM 1554 13 DWDM SFP 5494 1000BASE DWDM 1554 94 DWDM SFP 5575 1000BASE DWDM 1555 75 DWDM SFP 5655 1000BASE DWDM 1556 55 DWDM SFP 5817 1000BASE DWDM 1558 17 DWDM SFP 5898 1000BASE DWDM 1558 98 DWDM SFP 5979 1000BASE DWDM 1559 79 DWDM SFP 6061 1000BASE DWDM 1560 61 GLC BX D 1490 TX 1310 RX GLC BX U 1310 TX 1490 RX GLC FE 100FX 1310 Mu...

Page 201: ...ctly with optical instruments Statement 1051 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 To install an SFP module in your router Step 1 Read the Safety Warnings section on page 5 2 section and disconnect the power supply before you replace any module Step 2 Slide the SFP into the router connector until it locks into posi...

Page 202: ...chanism used on many SFPs locks the SFP into place when cables are connected Do not pull at the cabling in an attempt to remove the SFP Step 3 Disconnect the SFP latch See Figure 5 57 Note SFP modules use various latch designs to secure the module in the SFP port Latch designs are not linked to SFP model or technology type For information on the SFP technology type and model see the label on the s...

Page 203: ... motherboard Step 4 Access the PoE card slot See the Remove and Replace Chassis Cover section on page 5 4 Step 5 Locate the card to be removed or replaced See Figure 5 58 for the location of the PoE card on the motherboard Figure 5 58 Location of the PoE Daughter Card Shown Cisco 4451 X ISR Step 6 Pull the PoE daughter card out of the connector on the motherboard If you are replacing the card inse...

Page 204: ...0 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL 32185 02 Chapter 5 Install and Upgrade Internal Modules and FRUs Remove Replace and Install the Internal PoE Daughter Card ...

Page 205: ...ule at a time The difference between hot swapping and OIR is that OIR requires executing Cisco IOS commands before and after the OIR Hot swapping is strictly a hardware function and does not require the execution commands Not all router components or modules use OIR or can be hot swapped The following components use OIR in the routers Service Modules SMs Network Interface Modules NIMs SFPs USB dev...

Page 206: ...ed Router show hw module subslot 2 0 oir Module Model Operational Status subslot 2 0 SM X 1T3 E3 stopped Insert a Module You require to run this step only if you run the oir stop command when the module is not physically removed from the slot If the module is physically removed you do not require to run this command From a console terminal issue the hw module sm slot oir start command The console ...

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