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Catalyst 3560 Switch
Hardware Installation Guide

March 2010

Text Part Number: OL-6337-07

Summary of Contents for 3560-48PS - Catalyst Switch

Page 1: ...isco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Catalyst 3560 Switch Hardware Installation Guide March 2010 Text Part Number OL 6337 07 ...

Page 2: ...equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems Inc could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s ...

Page 3: ... Ethernet Switch Front Panel Descriptions 1 3 Gigabit Ethernet Switch Front Panel Descriptions 1 6 10 100 and 10 100 1000 Ports 1 8 PoE Ports 1 9 SFP Module Slots 1 10 SFP Modules 1 10 SFP Module Patch Cable 1 10 Dual Purpose Port 1 10 LEDs 1 11 System LED 1 11 RPS LED 1 12 Port LEDs and Modes 1 13 Dual Purpose Port LEDs 1 15 Cable Guard 1 15 Rear Panel Description 1 15 Internal Power Supply 1 18 ...

Page 4: ...to the Switch for Wall Mounting 2 12 Attaching the RPS Connector Cover 2 13 Mounting the Switch on a Wall 2 14 Table or Shelf Mounting 2 15 Installing and Removing SFP Modules 2 15 Installing SFP Modules into SFP Module Slots 2 16 Removing SFP Modules from SFP Module Slots 2 17 Inserting and Removing the SFP Module Patch Cable 2 18 10 100 or 10 100 1000 Ports 2 19 Connecting the Switch to Compatib...

Page 5: ... 19 Inch Rack 3 17 Wall Mounting with Rack Mount Brackets 3 17 Securing the AC Power Cord 3 19 Where to Go Next 3 20 C H A P T E R 4 Troubleshooting 4 1 Diagnosing Problems 4 1 Evaluate Switch POST Results 4 2 Monitor Switch LEDs 4 2 Verify Switch Connections 4 2 Bad or Damaged Cable 4 2 Ethernet and Fiber Cables 4 3 Link Status 4 3 Transceiver Module Port Issues 4 3 Port and Interface Settings 4 ...

Page 6: ...ter Specifications B 4 SFP Module Cable Specifications B 4 Two Twisted Pair Cable Pinouts B 5 Four Twisted Pair Cable Pinouts for 1000BASE T Ports B 6 Identifying a Crossover Cable B 6 Adapter Pinouts B 7 A P P E N D I X C Connecting to DC Power C 1 Connecting to DC Power C 1 Preparing for Installation C 2 Grounding the Switch C 2 Wiring the DC Input Power Source C 5 A P P E N D I X D Configuring ...

Page 7: ...ics of the switch explains how to install it and provides troubleshooting information This guide does not describe system messages that you might receive or how to configure your switch For more information see the switch software configuration guide the switch command reference and the switch system message guide on the Cisco com Product Documentation home page For information about the standard ...

Page 8: ...70 and 2960 Switches Note Before installing configuring or upgrading the switch see the release notes on Cisco com for the latest information Catalyst 3560 Switch Software Configuration Guide Catalyst 3560 Switch Command Reference Catalyst 3750 3560 3550 2970 and 2960 Switch System Message Guide Catalyst 3560 Switch Getting Started Guide Regulatory Compliance and Safety Information for the Catalys...

Page 9: ... obtaining documentation submitting a service request and gathering additional information see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be...

Page 10: ...x Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 Preface Obtaining Documentation and Submitting a Service Request ...

Page 11: ...ons basic rack mounting procedures port and module connections power connection procedures and troubleshooting help For instructions on setting up your switch using the command line interface CLI see Appendix D Configuring the Switch with the CLI Based Setup Program Features The 24 and 48 port Catalyst 3560 switches can be deployed as backbone switches aggregating 10BASE T and 100BASE TX Ethernet ...

Page 12: ...8TS S 48 10 100 ports and 4 SFP module slots Catalyst 3560V2 24PS 24 10 100 PoE ports and 2 SFP module slots Catalyst 3560V2 24TS 24 10 100 ports and 2 SFP module slots Catalyst 3560V2 48PS 48 10 100 PoE ports and 4 SFP module slots Catalyst 3560V2 48TS 48 10 100 ports and 4 SFP module slots Catalyst 3560V2 24TS SD 24 10 100 PoE ports and 2 SFP module slots DC power Catalyst 3560 8PC1 1 The Cataly...

Page 13: ... Switch Front Panel Figure 1 1 on page 1 3 Catalyst 3560 24TS S 3560V2 24TS and 3560V2 24TS SD Switch Front Panel Figure 1 2 on page 1 4 Catalyst 3560 48PS and 3560V2 48PS Switch Front Panel Figure 1 3 on page 1 4 Catalyst 3560 48TS S and 3560V2 48TS Switch Front Panel Figure 1 4 on page 1 5 Catalyst 3560 8PC Switch Front Panel Figure 1 5 on page 1 5 Catalyst 3560 12PC S Switch Front Panel Figure ...

Page 14: ...air port 1 is above the second member port 2 on the left as shown in Figure 1 3 Port 3 is above port 4 and so on The SFP module slots are numbered 1 to 4 Figure 1 3 Catalyst 3560 48PS and 3560V2 48PS Switch Front Panel 1 10 100 ports 2 SFP module slots 126808 2 Catalyst 3560 SERIES MODE 1 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 23 24 13 1X 2X 11X 12X 13X 14X 23X 24X RPS STAT DUPLX SP...

Page 15: ... and Figure 1 6 The dual purpose port can use either an RJ 45 connector or an SFP module but not both at the same time For more information on the dual purpose port see the Dual Purpose Port section on page 1 10 For more information on the console port see the Console Port section on page 1 19 Figure 1 5 Catalyst 3560 8PC Switch Front Panel 1 10 100 ports 2 SFP module slots 126807 2 1 Catalyst 356...

Page 16: ...000 PoE ports on the Catalyst 3560G 24PS switch are grouped in pairs The first member of the pair port 1 is above the second member port 2 on the left as shown in Figure 1 7 Port 3 is above port 4 and so on The SFP module slots are numbered 25 to 28 Figure 1 7 Catalyst 3560G 24PS Switch Front Panel 1 Console port 3 Dual purpose port 2 10 100 PoE ports 2 3 1 CONSOLE Catalyst 3560 SERIESPoE 12 PoE S...

Page 17: ...the pair port 1 is above the second member port 2 on the left as shown in Figure 1 9 Port 3 is above port 4 and so on The SFP module slots are numbered 49 to 52 Figure 1 9 Catalyst 3560G 48PS Switch Front Panel 1 10 100 1000 ports 2 SFP module slots 119677 2 Catalyst 3560G SERIES MODE 1 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 23 24 13 1X 2X 11X 12X 13X 14X 23X 24X RPS STAT DUPLX SPEE...

Page 18: ...gs of the attached device and advertises its own capabilities If the connected device also supports autonegotiation the switch port negotiates the best connection the fastest line speed that both devices support and full duplex transmission if the attached device supports it and configures itself accordingly In all cases the attached device must be within 328 feet 100 meters Warning Voltages that ...

Page 19: ...itch 10 100 ports or the Catalyst 3560G 24PS switch 10 100 1000 ports deliver up to 15 4 W of PoE On the Catalyst 3560 48PS 3560G 48PS and 3560V2 48PS switches any 24 of the 48 10 100 or 10 100 1000 ports delivers 15 4 W of PoE or any combination of the ports delivers an average of 7 7 W of PoE at the same time up to a maximum power output of 370 W The Catalyst 3560 12PC S switch delivers a maximu...

Page 20: ... see Figure 1 11 Figure 1 11 SFP Module Patch Cable The SFP module patch cable can connect only two Catalyst 3560 switches To connect a Catalyst 3560 switch to other Catalyst series switches you must use the SFP modules specified in the SFP Module Cable Specifications section on page B 4 See Inserting and Removing the SFP Module Patch Cable section on page 2 18 for more information about using the...

Page 21: ...switches and switch clusters Figure 1 12 Catalyst 3560 Switch LEDs System LED For information on the System LED colors during the power on self test POST see the Verifying Switch Operation section on page 2 6 1 Mode button 5 Status LED 2 PoE LED1 1 The PoE LED is only on the Catalyst 3560 PoE switches 6 RPS LED2 2 The Catalyst 3560 8PC and the Catalyst 3560 12PC S switches do not have an RPS LED 3...

Page 22: ... LED Color RPS Status Off RPS is off or not properly connected Green RPS is connected and ready to provide back up power if required Blinking green RPS is connected but is unavailable because it is providing power to another device redundancy has been allocated to a neighboring device Amber The RPS is in standby mode or in a fault condition Press the Standby Active button on the RPS and the LED sh...

Page 23: ...ble 1 4 Modes for Port LEDs Selected Mode LED Port Mode Description STAT Port status The port status This is the default mode DUPLX Port duplex mode The port duplex mode full duplex or half duplex SPEED Port speed The port operating speed 10 100 or 10001 Mb s 1 When installed in Catalyst 3560 switches 1000BASE T SFP modules can operate at 10 100 or 1000 Mb s in full duplex mode or at 10 or 100 Mb ...

Page 24: ...By default PoE is enabled STAT port status Off No link or port was administratively shut down Green Link present Blinking green Activity Port is sending or receiving data Alternating green amber Link fault Error frames can affect connectivity and errors such as excessive collisions cyclic redundancy check CRC errors and alignment and jabber errors are monitored for a link fault indication Amber Po...

Page 25: ...3 Dual Purpose Port LEDs Cable Guard You can order an optional cable guard to secure cables to the front of the switch and prevent them from being accidentally removed To order a cable guard CBLGRD C3560 12PC or CBLGRD C3560 8PC contact your Cisco representative The cable guard serves a different purpose than the cable guide see Attaching the Cable Guide section on page 2 11 Rear Panel Description...

Page 26: ...Figure 1 14 Catalyst 3560 24PS and 3560 48PS Switch Rear Panel Figure 1 15 Catalyst 3560G 24PS 3560G 48PS 3560G 24TS and 3560G 48TS Switch Rear Panel 1 RJ 45 console port 3 RPS connector 2 AC power connector 4 Fan exhaust RATING 100 200V 5 0A 2 5A 50 60 HZ CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 12v 7 5A 48 7 8A 97914 1 2 3 4 1 RJ 45 console port 3 RPS connector 2 Fan exhaust...

Page 27: ...1 16 Catalyst 3560V2 24PS 3560V2 48PS 3560V2 24TS 3560V2 48TS Switch Rear Panel Figure 1 17 Catalyst 3560V2 24TS SD Switch Rear Panel 1 RJ 45 console port 3 RPS connector 2 Fan exhaust 4 AC power connector 274670 CONSOLE 1 2 3 4 1 RJ 45 console port 3 RPS connector 2 Fan exhaust 4 DC power connector 274671 CONSOLE 1 2 3 4 ...

Page 28: ...nput voltages between 100 and 240 VAC Use the supplied AC power cord to connect the AC power connector to an AC power outlet DC Power Connector The Catalyst 3560V2 24TS SD has an internal DC power converter It has dual feeds A and B that are diode OR ed into a single power block For installation instructions see Appendix C Connecting to DC Power Caution You must connect the Catalyst 3560V2 24TS SD...

Page 29: ... is a redundant power system that supports six network switches and provides power to one or two failed switches at a time It automatically senses when the internal power supply of a connected switch fails and provides power to the failed switch preventing loss of network traffic The Cisco RPS 2300 has two output levels 52 V and 12 V The maximum output power depends on the installed power supply m...

Page 30: ...re in your network through a web browser For more information see the device manager online help Cisco Network Assistant Cisco Network Assistant is a free software program that you download from Cisco com and run on your PC It offers advanced options for configuring and monitoring multiple devices including switches switch clusters switch stacks routers and access points Follow these steps a Go to...

Page 31: ...ers and to view switch status and performance information The CiscoView application which you purchase separately can be a standalone application or part of a Simple Network Management Protocol SNMP platform See the CiscoView documentation for more information SNMP network management You can manage switches from a SNMP compatible management station that is running platforms such as HP OpenView or ...

Page 32: ...1 22 Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 Chapter 1 Product Overview Management Options ...

Page 33: ...rt Switches The instructions in this chapter for connecting to the switch ports and for installing and connecting to the SFP modules apply to all Catalyst 3560 switches Read the topics and perform the procedures in this order Preparing for Installation page 2 1 Verifying Switch Operation page 2 6 Installing the Switch page 2 7 Installing and Removing SFP Modules page 2 15 Inserting and Removing th...

Page 34: ...An exposed wire lead from a DC input power source can conduct harmful levels of electricity Be sure that no exposed portion of the DC input power source wire extends from the terminal block plug Statement 122 Warning Blank faceplates filler panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EM...

Page 35: ...cess areas A restricted access area can be accessed only through the use of a special tool lock and key or other means of security Statement 1017 Warning The plug socket combination must be accessible at all times because it serves as the main disconnecting device Statement 1019 Warning A readily accessible two poled disconnect device must be incorporated in the fixed wiring Statement 1022 Warning...

Page 36: ... When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number...

Page 37: ...ont and rear panels meets these conditions You can easily read the front panel indicators Access to ports is sufficient for unrestricted cabling The rear panel power connector is within reach of an AC power receptacle Temperature around the unit does not exceed 113 F 45 C If the switch is installed in a closed or multirack assembly the temperature around it might be greater than normal room temper...

Page 38: ...t for this compact model Catalyst 3560 8PC switch 8 10 100 PoE ports and 1 dual purpose port one 10 100 1000BASE T copper port and one SFP module slot Box Contents The switch getting started guide on Cisco com describes the box contents If any item is missing or damaged contact your Cisco representative or reseller for support Tools and Equipment You need to supply a number 2 Phillips screwdriver ...

Page 39: ...Install the switch in a rack on a wall on a table or on a shelf as described in the Installing the Switch section on page 2 7 Installing the Switch Rack Mounting page 2 7 Wall Mounting page 2 12 Table or Shelf Mounting page 2 15 Rack Mounting Removing Screws from the Switch page 2 8 Attaching Brackets to the Catalyst 3560 Switch page 2 8 Mounting the Switch in a Rack page 2 10 Attaching the Cable ...

Page 40: ...er you are attaching the brackets for a 19 inch or a 24 inch rack For 19 inch racks use bracket part number 700 8209 01 For 24 inch racks use bracket part number 700 13248 01 Figure 2 2 through Figure 2 7 show how to attach each type bracket to one side of the switch Follow the same steps to attach the second bracket to the opposite side Figure 2 2 Attaching Brackets for 19 Inch Racks to a Catalys...

Page 41: ...Panel Forward Figure 2 5 Attaching Brackets for 24 Inch Racks to a Catalyst 3560 Switch Rear Panel Forward 1 Phillips flat head screws SYST RPS STAT DUPLX SPEED PoE MODE 1 2 5 6 7 8 9 10 11 12 13 14 15 16 3 4 1X 2X 15X 16X 97918 1 1 Phillips flat head screws RATING 100 200V 5 0A 2 5A 50 60 HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 12v 7 5A 48 7 8A 97919 1 1 Phillips flat head screws...

Page 42: ...screws to securely attach the brackets to the rack as shown in Figure 2 8 Figure 2 8 Mounting the Catalyst 3560 Switch in a Rack 1 Phillips flat head screws 40 41 42 43 44 45 46 47 48 47X 48X 97921 Catalyst 3560 SERIES PoE 48 1 2 3 4 1 1 Phillips flat head screws 40 41 42 43 44 45 46 47 48 47X 48X 97922 Catalyst 3560 SERIES PoE 48 1 2 3 4 1 1 Phillips machine screws Catalyst 3560 SERIES PoE 48 SYS...

Page 43: ...etup Program 3 Connect to the front panel ports Attaching the Cable Guide We recommend that you attach the cable guide to prevent the cables from obscuring the front panel of the switch and the other devices installed in the rack Use the supplied black screw shown in Figure 2 9 to attach the cable guide to the left or right bracket Figure 2 9 Attaching the Cable Guide on the Catalyst 3560 Switch 1...

Page 44: ...Read the wall mounting instructions carefully before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system Statement 378 To install the switch on a wall follow the instructions in these procedures Attaching the Brackets to the Switch for Wall Mounting page 2 12 Attaching the RPS Connec...

Page 45: ...S connector cover to the back of the switch as shown in Figure 2 11 Warning If a redundant power system RPS is not connected to the switch install an RPS connector cover on the back of the switch Statement 265 Figure 2 11 Attaching the RPS Connector Cover on the Catalyst 3560 Switch 1 Phillips pan head screws 3 RPS connector 2 RPS connector cover 97926 RATING 100 200V 5 0A 2 5A 50 60 HZ CONSOLE DC...

Page 46: ...y before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system Statement 378 Figure 2 12 Mounting the Switch on a Wall After the switch is mounted in the rack 1 Power on the switch See the Verifying Switch Operation section on page 2 6 2 Connect to a 10 100 or 10 100 1000 port and run ...

Page 47: ...nfiguring the Switch with the CLI Based Setup Program 3 Connect to the front panel ports Note When the connectors are not being used replace the dust covers on them for protection Installing and Removing SFP Modules The SFP modules are inserted into the SFP module slots on the front and provide uplink interfaces You can use any combination of SFP modules See the Catalyst 3560 release notes for the...

Page 48: ... SFP module can shorten its useful life Do not remove and insert SFP modules more often than is absolutely necessary Step 1 Attach an ESD preventive wrist strap to your wrist and to a bare metal surface on the chassis Step 2 Find the send TX and receive RX markings that identify the top side of the SFP module Note On some SFP modules the send and receive TX and RX markings might be replaced by arr...

Page 49: ... to use a twisted four pair Category 5 cable Removing SFP Modules from SFP Module Slots Step 1 Attach an ESD preventive wrist strap to your wrist and to a bare metal surface on the chassis Step 2 Disconnect the cable from the SFP module and insert a dust plug into the cable end Note For reattachment note which cable connector plug is send TX and which is receive RX Step 3 Unlock and remove the SFP...

Page 50: ...nap into place in the rear of the slot see Figure 2 16 Figure 2 16 Inserting an SFP Module Patch Cable into an SFP Module Slot Step 3 Repeat these steps for the second Catalyst 3560 switch to which you want to cascade the first switch See Figure 2 17 Figure 2 17 Connecting Two Catalyst 3560 Switches with an SFP Module Patch Cable To remove an SFP module patch cable from the SFP module slot release...

Page 51: ...eed and duplex parameters on both ends of the connection You can configure the 10 100 or 10 100 1000 ports on the Catalyst 3560 PoE switches either to automatically provide PoE if a Cisco IP Phone Cisco Aironet Access Point or end device compliant with IEEE 802 3af is connected or to never provide PoE even if an IP phone or an access point is connected The default setting is Auto To prevent electr...

Page 52: ...a Dual Purpose Port page 2 23 Connecting to 10BASE T or 100BASE TX Devices Step 1 When connecting to workstations servers routers and Cisco IP Phones connect a straight through cable to an RJ 45 connector on the front panel See Figure 2 18 When connecting to switches or repeaters use a crossover cable See the Cable and Adapter Specifications section on page B 4 for cable pinout descriptions Figure...

Page 53: ...e port and cabling stipulations in the Installation Guidelines section on page 2 5 See Appendix B Connector and Cable Specifications for information about the LC on the SFP module Step 1 Remove the rubber plugs from the module port and fiber optic cable and store them for future use Step 2 Insert one end of the fiber optic cable into the SFP module port see Figure 2 19 Figure 2 19 Connecting to a ...

Page 54: ... by default For configuration information for this feature see the switch software configuration guide or the switch command reference Step 1 Insert one end of the cable into the SFP module port see Figure 2 20 When connecting to servers workstations and routers insert a four twisted pair straight through cable in the RJ 45 connector When connecting to switches or repeaters insert a four twisted p...

Page 55: ... cable to the SFP module port as shown in Figure 2 21 Figure 2 21 Connecting to a Dual Purpose Port Only one port can be active at a time If both ports are connected the SFP module port has priority You cannot configure the priority setting Step 2 Connect the other end of the cable to the other device The switch automatically detects the connection and configures the port Note By default the switc...

Page 56: ...ng You can access the device manager from anywhere in your network through a web browser For more information see the device manager online help Start the Network Assistant application which is described in the Getting Started with Cisco Network Assistant guide Through this GUI you can configure and monitor a switch cluster or an individual switch Use the CLI from the console to configure the swit...

Page 57: ...d Catalyst 3560 12PC S switches For installing the other Catalyst 3560 switches see Chapter 2 Switch Installation 24 and 48 Port Switches Read the topics and perform the procedures in this order Preparing for Installation page 3 1 Verifying Switch Operation page 3 7 Installing the Switch page 3 7 Where to Go Next page 3 20 For information about connecting to the switch see the Connecting the Switc...

Page 58: ...n exposed wire lead from a DC input power source can conduct harmful levels of electricity Be sure that no exposed portion of the DC input power source wire extends from the terminal block plug Statement 122 Warning Blank faceplates filler panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI...

Page 59: ...cess areas A restricted access area can be accessed only through the use of a special tool lock and key or other means of security Statement 1017 Warning The plug socket combination must be accessible at all times because it serves as the main disconnecting device Statement 1019 Warning A readily accessible two poled disconnect device must be incorporated in the fixed wiring Statement 1022 Warning...

Page 60: ...When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number ...

Page 61: ...es 7 6 cm of clearance on all sides and ventilation openings particularly if you stack the switches or place them side by side You have allowed at least 1 75 inches 4 cm of clearance above each switch in the rack Clearance to front and rear panels is such that You can easily read the front panel indicators Access to ports is sufficient for unrestricted cabling The rear panel power connector is wit...

Page 62: ...lfunction You must install this equipment in an environment as free as possible from dust and foreign conductive material such as metal flakes from construction activities These standards provide guidelines for acceptable working environments and acceptable levels of suspended particulate matter Network Equipment Building Systems NEBS GR 63 CORE National Electrical Manufacturers Association NEMA T...

Page 63: ...o an AC power outlet When the switch powers on it automatically begins the POST a series of tests that verifies that the switch functions properly When the switch begins POST the system LED slowly blinks green When POST completes the system LED blinks amber If POST fails the system LED remains amber If POST completes successfully the system LED rapidly blinks green Call Cisco technical support rep...

Page 64: ...ng so improves airflow and reduces overheating Step 3 Place the switch on the desk or shelf Desk or Shelf Mounting Secured Step 1 Locate the screw template The template is used to align the mounting screw holes and is also a guide for making sure that the screws have proper clearance Step 2 Position the screw template on top of the desk or shelf so that the two side by side slots face the front of...

Page 65: ...ure 3 2 Mounting the Switch on a Desk or Shelf With Mounting Screws Under the Desk or Shelf Mounting Step 1 Locate the screw template The template helps to align the mounting screw holes and is a guide to make sure the screws are installed under the desk or shelf with proper clearance Step 2 Position the screw template underneath the desk or shelf so that the two side by side slots face the front ...

Page 66: ... the screw template and attach it to the underside of the desk or shelf Step 4 Use a 0 144 inch 3 7 mm or a 27 drill bit to drill a 1 2 inch 12 7 mm hole in the three screw template slots Step 5 Insert three screws in the slots on the screw template and tighten until they touch the top of the screw template Step 6 Remove the screw template from underneath the desk or shelf 1 Desk or shelf 4 Adhesi...

Page 67: ...tional Secure the AC power cord See Securing the AC Power Cord section on page 3 19 2 Power on the switch See the Verifying Switch Operation section on page 3 7 3 Connect to a 10 100 or 10 100 1000 port and run Express Setup See the Catalyst 3560 Switch Getting Started Guide for instructions To use the CLI setup program see Appendix D Configuring the Switch with the CLI Based Setup Program 4 Conne...

Page 68: ...eople and damage to the system Statement 378 Caution Do not wall mount the switch with its front panel facing up or sideways According to safety regulations wall mount the switch with its front panel facing down to improve airflow and to provide easier access to the cables Step 1 Locate the screw template The template is used to align the mounting screw holes Step 2 Position the screw template so ...

Page 69: ...screw template Step 4 Attach the screw template to the wall Step 5 Use a 0 144 inch 3 7 mm or a 27 drill bit to drill a 1 2 inch 12 7 mm hole in the three screw template slots Step 6 Insert three screws in the slots on the screw template and tighten until they touch the top of the screw template Step 7 Remove the screw template from the wall 1 Wall 3 Screw template 2 Screws CABLE SIDE ENTRY THIS S...

Page 70: ...switch is mounted on the wall 1 Optional Secure the AC power cord See Securing the AC Power Cord section on page 3 19 2 Power on the switch See the Verifying Switch Operation section on page 3 7 3 Connect to a 10 100 or 10 100 1000 port and run Express Setup See the Catalyst 3560 Switch Getting Started Guide for instructions To use the CLI setup program see Appendix D Configuring the Switch with t...

Page 71: ...ng up or sideways According to safety regulations magnet mount the switch with its front panel facing down to improve airflow and to provide easier access to the cables Step 1 Place one side of the magnet against the bottom of the switch as shown in Figure 3 7 Figure 3 7 Mounting the Switch with a Magnet Step 2 Mount the magnet and switch on a vertical metal surface After the switch is attached to...

Page 72: ...h Figure 3 8 shows how to attach a 19 inch bracket to one side of the switch Follow the same steps to attach the second bracket to the opposite side Figure 3 8 Attaching the 19 inch Brackets for Rack Mounting Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provide...

Page 73: ...age 3 7 3 Connect to a 10 100 or 10 100 1000 port and run Express Setup See the Catalyst 3560 Switch Getting Started Guide for instructions To use the CLI setup program see Appendix D Configuring the Switch with the CLI Based Setup Program 4 Connect to the front panel ports Wall Mounting with Rack Mount Brackets Installing the Catalyst 3560 8PC switch or the Catalyst 3560 12 PC S switch in a 19 in...

Page 74: ...Figure 3 10 Mounting the Switch on a Wall After the switch is mounted on the wall 1 Optional Secure the AC power cord See Securing the AC Power Cord section on page 3 19 2 Power on the switch See the Verifying Switch Operation section on page 3 7 3 Connect to a 10 100 or 10 100 1000 port and run Express Setup See the Catalyst 3560 Switch Getting Started Guide for instructions To use the CLI setup ...

Page 75: ...ainer Step 3 Rotate the wire to the right side of the AC power cord connector and insert the AC power cord see Figure 3 12 Figure 3 12 Insert the AC Power Cord Step 4 Place the power cord bushing on the power cord with the opening at the top The retainer wire only fits into one slot on the bushing Move the retainer wire into the bushing slot see Figure 3 13 Figure 3 13 Attach the Power Cord Bushin...

Page 76: ...vidual switches The device manager is a web interface that offers quick configuration and monitoring You can access the device manager from anywhere in your network through a web browser For more information see the device manager online help Start the Network Assistant application which is described in the Getting Started with Cisco Network Assistant guide Through this GUI you can configure and m...

Page 77: ...ocumentation that came with your SNMP application for details This chapter describes these topics for troubleshooting problems Diagnosing Problems page 4 1 Clearing the Switch IP Address and Configuration page 4 5 Locating the Switch Serial Number page 4 6 Diagnosing Problems The LEDs on the front panel provide troubleshooting information about the switch They show POST failures port connectivity ...

Page 78: ...Review these sections when troubleshooting switch connectivity problems Bad or Damaged Cable page 4 2 Ethernet and Fiber Cables page 4 3 Link Status page 4 3 Transceiver Module Port Issues page 4 3 Port and Interface Settings page 4 4 Ping the End Device page 4 4 Spanning Tree Loops page 4 4 Bad or Damaged Cable Always look at the cable for marginal damage or failure A cable might connect at the p...

Page 79: ...le might have encountered physical stress that causes it to function at a marginal level If the link light for the port does not come on Connect the cable from the switch to a known good device Make sure that both ends of the cable are connected to the correct ports Verify that both devices have power Verify that you are using the correct cable type See Appendix B Connector and Cable Specification...

Page 80: ...ed by its neighbor but the switch does not receive the traffic that is sent from the neighbor A broken fiber optic cable other cabling or a port issue could cause this one way communication You can enable the UniDirectional Link Detection UDLD protocol on the switch to help identify difficult to find unidirectional link problems UDLD supports a normal mode of operation the default and an aggressiv...

Page 81: ...t sometimes autonegotiation issues occur To troubleshoot autonegotiation problems try to manually set both sides of the connection If this does not solve the problem the firmware or software on your NIC card might be causing the problem Upgrade the NIC card driver to the latest version available from the manufacturer Cabling Distance If the port statistics show excessive FCS late collision or alig...

Page 82: ...ow the serial number of your switch See Figure 4 1 through Figure 4 5 to locate the serial number on your switch You can also use the show version command to get the serial number Figure 4 1 Serial Number Location on the Catalyst 3560 24PS and 3560V2 24PS Switch Figure 4 2 Serial Number Location on the Catalyst 3560 24TS S and 3560V2 24TS Switch Figure 4 3 Serial Number Location on the Catalyst 35...

Page 83: ... 5 Serial Number Location on the Catalyst 3560 48TS Catalyst 3560G 48PS Catalyst 3750G 48TS and Catalyst 3750G 48PS Switches Figure 4 6 Serial Number Location on the Catalyst 3560 8 PS and the Catalyst 3560 12 PS S Switches CONSOLE 126757 781 00303 01A0 SN XXXNNNNXXXX CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL 119952 781 00290 01 STACK 1 STACK 2 SN XXXNNNNXXXX 250518 781 00604 0...

Page 84: ...4 8 Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 Chapter 4 Troubleshooting Locating the Switch Serial Number ...

Page 85: ... Specifications for the Catalyst 3560G 24TS Switch Table A 8 on page A 4 Specifications for the Catalyst 3560G 24PS Switch Table A 9 on page A 5 Specifications for the Catalyst 3560G 48TS Switch Table A 10 on page A 5 Specifications for the Catalyst 3560G 48PS Switch Table A 11 on page A 5 Specifications for the Catalyst 3560V2 48PS and 3560V2 24PS Switch Table A 12 on page A 6 Specifications for ...

Page 86: ...4 W per port maximum 370 W switch maximum Physical Dimensions Weight 11 3 lb 5 14 kg Dimensions H x D x W 1 73 x 11 81 x 17 5 in 4 39 x 30 x 44 45 cm Table A 3 Specifications for the Catalyst 3560 48PS Switch Power Requirements AC input voltage 100 to 240 VAC autoranging 5 5 to 2 8 A 50 to 60 Hz DC input voltages for RPS 675 12 V 7 5 A and 48 V 7 8 A Maximum power consumption 530 W Maximum power d...

Page 87: ...itch Power Requirements AC input voltage 100 to 240 VAC autoranging 650 to 270 mA 50 to 60 Hz DC input voltages for RPS 675 12 V 5 A Maximum power consumption 65 W Maximum power dissipation 65 W 222 BTUs per hour Power rating 0 110 KVA Physical Dimensions Weight 9 1 lb 4 1 kg Dimensions H x D x W 1 73 x 11 81 x 17 5 in 4 39 x 30 x 44 45 cm Table A 6 Specifications for the Catalyst 3560 8PC and Cat...

Page 88: ...hysical Dimensions Weight 12 lb 5 44 kg Dimensions H x D x W 1 73 x 14 9 x 17 5 in 4 39 x 37 8 x 44 45 cm Table A 8 Specifications for the Catalyst 3560G 24PS Switch Power Requirements AC input voltage 100 to 240 VAC autoranging 4 to 8 A 50 to 60 Hz DC input voltages for RPS 675 12 V 14 A and 48 V 7 8 A Maximum power consumption 520 W Maximum power dissipation 170 W 534 BTUs per hour Power rating ...

Page 89: ...tage 100 to 240 VAC autoranging 4 to 8 A 50 to 60 Hz DC input voltages for RPS 675 12 V 14 A and 48 V 7 8 A Maximum power consumption 560 W Maximum power dissipation 220 W 690 BTUs per hour Power rating 0 56 KVA Power over Ethernet Range from 4 to 15 4 W per port up to 370 W switch maximum Physical Dimensions Weight 15 5 lb 7 03 kg Dimensions H x D x W 1 73 x 16 1 x 17 5 in 4 39 x 40 9 x 44 45 cm ...

Page 90: ...ive humidity 10 to 85 noncondensing Operating altitude Up to 10 000 ft 3049 m Storage altitude Up to 15 000 ft 4573 m Power Requirements AC input voltage 100 to 240 VAC autoranging 0 8 to 1 5 A 50 to 60 Hz DC input voltages for RPS 2300 and 675 12 V 17 A Power consumption 180 W 615 BTUs per hour Power rating 0 180 kVA Physical Dimensions Weight 8 5 lb 3 9 kg Dimensions H x W x D 1 73 x 11 81 x 17 ...

Page 91: ... Power Requirements DC input voltage 36 to 72 VDC 3 to 1 5 A Power consumption 94 W 321 BTUs per hour Physical Dimensions Weight 9 lb 4 1 kg Dimensions H x W x D 1 73 x 17 5 x 11 8 in 4 4 x 44 5 x 30 1 cm Table A 13 Specifications for the Catalyst 3560V2 24TS SD Switch continued Environmental Ranges ...

Page 92: ...A 8 Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 Appendix A Technical Specifications ...

Page 93: ...nd Adapter Specifications section on page B 4 Connector Specifications 10 100 and 10 100 1000 Ports page B 1 SFP Module Ports page B 2 Dual Purpose Ports page B 3 Console Port page B 3 10 100 and 10 100 1000 Ports The 10 100 and 10 100 1000 Ethernet ports use standard RJ 45 connectors and Ethernet pinouts with internal crossovers These ports have the send TD and receive RD signals internally cross...

Page 94: ... port Figure B 2 10 100 1000 Port Pinouts SFP Module Ports The Catalyst 3560 switch uses SFP modules for fiber optic and copper uplinks See the Catalyst 3560 release notes for a list of supported SFP modules Figure B 3 Fiber Optic SFP Module LC Connector H5318 2 3 1 4 5 6 7 8 Pin Label 1 2 3 4 5 6 7 8 RD RD TD NC NC TD NC NC 60915 2 3 1 4 5 6 7 8 Pin Label 1 2 3 4 5 6 7 8 TP0 TP0 TP1 TP2 TP2 TP1 T...

Page 95: ...ules Note The auto MDIX feature is enabled by default For configuration information for this feature see the switch software configuration guide or the switch command reference Console Port The console port uses an 8 pin RJ 45 connector described in Table B 2 and Table B 3 The RJ 45 to DB 9 adapter cable connects the console port of the switch to a console PC You need an RJ 45 to DB 25 female DTE ...

Page 96: ...s Table B 1 Fiber Optic SFP Module Port Cabling Specifications SFP Module Wavelength nanometers Fiber Type Core Size Cladding Size micron Modal Bandwidth MHz km 1 Cable Distance 100BASE BX GLC FE 100BX D GLC FE 100BX U 1310 TX 1550 RX SMF G 6522 32 810 feet 10 km 100BASE FX GLC GE 100FX 1310 MMF 50 125 62 5 125 500 500 6 562 feet 2 km 6 562 feet 2 km 100BASE FX GLC FE 100FX 1310 MMF 50 125 62 5 12...

Page 97: ...E LX LH SFP modules and a short link distance can cause transceiver saturation resulting in an elevated bit error rate BER When using the LX LH SFP module with 62 5 micron diameter MMF you must also install a mode conditioning patch cord between the SFP module and the MMF cable on both the sending and receiving ends of the link The mode conditioning patch cord is required for link distances greate...

Page 98: ...ugh Cable Schematic for 1000BASE T Ports Figure B 9 Four Twisted Pair Crossover Cable Schematics for 1000BASE T Ports Identifying a Crossover Cable To identify a crossover cable compare the two modular ends of the cable Hold the cable ends side by side with the tab at the back The wire connected to the pin on the outside of the left plug should be a different color from the wire connected to the p...

Page 99: ...he pinouts for the console port RJ 45 to DB 25 female DTE adapter and the console device Note You can order an RJ 45 to DB 25 female DTE adapter which is not supplied with the switch ACS DSBUASYN Pin 1 200915 Pin 1 Pin 1 on one connector and pin 1 on the other connector should be different colors Table B 2 Console Port Signaling Using a DB 9 Adapter Switch Console Port DTE RJ 45 to DB 9 Terminal A...

Page 100: ...nd Cable Specifications Cable and Adapter Specifications Table B 3 Console Port Signaling Using a DB 25 Adapter Switch Console Port DTE RJ 45 to DB 25 Terminal Adapter Console Device Signal DB 25 Pin Signal RTS 5 CTS DTR 6 DSR TxD 3 RxD GND 7 GND GND 7 GND RxD 2 TxD DSR 20 DTR CTS 4 RTS ...

Page 101: ... Source page C 5 Warning This unit is intended for installation in restricted access areas A restricted access area can be accessed only through the use of a special tool lock and key or other means of security Statement 1017 Note We recommend that you use 18 AWG copper wiring for Network Equipment Building Systems NEBS installation This guideline follows the standard guidelines for DC power wirin...

Page 102: ... Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Caution To make sure that the equipment is reliably connected to earth ground follow the groundin...

Page 103: ...ol crimp the ground lug to the 6 gauge wire as shown in Figure C 2 Figure C 2 Crimping the Ground Lug Step 5 Use the two number 10 32 screws to attach the ground lug and wire assembly to the switch rear panel ground connector as shown in Figure C 3 If you are using an RPS connect the ground lug as shown in Figure C 4 Step 6 Using a ratcheting torque screwdriver torque each ground lug screw to 15 l...

Page 104: ... Guide OL 6337 07 Appendix C Connecting to DC Power Connecting to DC Power Figure C 3 Attaching the Ground Lug Assembly Over the RPS Connector Figure C 4 Attaching the Ground Lug to the Ground Lug Hole 274667 CONSOLE 1 Ground hole location 274668 1 ...

Page 105: ... all applicable codes To wire the switch to a DC input power source follow these steps Step 1 Apply tape to the circuit breaker switch handle and move the circuit breaker handle to the off position Step 2 Locate and remove the terminal block plug see Figure C 5 Figure C 5 Terminal Block Plug Step 3 Identify the positive and negative feed positions for the terminal block connection The wiring seque...

Page 106: ...osed wire lead from a DC input power source can conduct harmful levels of electricity Be sure that no exposed portion of the DC input power source wire extends from the terminal block plug Statement 122 Figure C 7 Inserting Wires in the Terminal Block Plug Step 6 Use a ratcheting torque screwdriver to torque the terminal block captive screw above the installed wire lead to 4 5 lbf in 72 ozf in as ...

Page 107: ...s the completed wiring of a terminal block plug Figure C 9 Completed Wiring of Terminal Block Plug Step 8 Insert the terminal block plug in the terminal block header on the switch rear panel as shown in Figure C 10 Caution Secure the wires coming in from the terminal block so that they cannot be disturbed by casual contact For example use tie wraps to secure the wires to the rack 60533 Torque to 4...

Page 108: ... C Connecting to DC Power Connecting to DC Power Figure C 10 Inserting the Terminal Block in the Block Header Step 9 Remove the tape from the circuit breaker switch handle and move the circuit breaker handle to the on position 1 Tie wrap 2 Terminal block 274669 CONSOLE 1 2 ...

Page 109: ...ee the Catalyst 3560 Switch Getting Started Guide for setting up the switch by using Express Setup Preparing for Setup Step 1 Remove these items from the shipping container Figure D 1 The Catalyst 3560 Switch Adapter Cable and AC Power Cord 1 Catalyst 3560 switch 3 AC power cord 2 RJ 45 to DB 9 adapter cable Catalyst 3560 SERIES PoE 48 SYST RPS STAT DUPLX SPEED PoE MODE 1 2 3 4 1 2 5 6 7 8 9 10 11...

Page 110: ... to see the output from the power on self test POST The terminal emulation software frequently a PC application such as Hyperterminal or ProcommPlus makes communication between the switch and your PC or terminal possible Step 6 Configure the baud rate and character format of the PC or terminal to match these console port default characteristics 9600 baud 8 data bits 1 stop bit No parity None flow ...

Page 111: ...fter the switch powers on Have this information Switch IP address Subnet mask IP netmask Default gateway router Enable secret password Enable password Telnet password Step 1 Enter Yes at these two prompts Would you like to enter the initial configuration dialog yes no yes At any point you may enter a question mark for help Use ctrl c to abort configuration dialog at any prompt Default settings are...

Page 112: ...the switch IP address and subnet mask and pressing Return The IP address and subnet masks shown are examples Configuring interface vlan1 Configure IP on this interface yes yes IP address for this interface 10 4 120 106 Subnet mask for this interface 255 0 0 0 255 0 0 0 Step 9 Enter Y to configure the switch as the cluster command switch Enter N to configure it as a member switch or as a standalone...

Page 113: ...d If you want to change this configuration or want to perform other management tasks use one of these tools Command line interface CLI CMS from your browser Network Assistant from your browser To use the CLI enter commands at the Switch prompt through the console port by using a terminal emulation program or through the network by using Telnet For configuration information see the switch software ...

Page 114: ...D 6 Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 Appendix D Configuring the Switch with the CLI Based Setup Program Completing the Setup Program ...

Page 115: ... 25 B 7 RJ 45 to DB 9 B 7 auto MDIX 2 19 B 3 autonegotiation 1 8 troubleshooting 4 4 C cable guard 1 15 cable guide attaching 2 11 cable lengths 2 5 3 5 cables crossover four twisted pair pinout 1000BASE T ports B 6 identifying B 6 two twisted pair pinout 10 100 ports B 5 for connecting 1000BASE T modules 2 22 for SFP modules B 4 straight through four twisted pair pinout 1000BASE T ports B 6 two t...

Page 116: ...ort connecting to D 2 connectors and cables B 3 to B 8 described 1 19 conventions document i vii crossover cable B 6 connecting to 1000BASE T SFP module ports 2 22 pinout for four twisted pair 1000BASE T ports B 6 D DC circuit warning C 5 DC I grounding note 2 5 3 5 DC power connecting to C 1 to C 2 specifications A 7 warnings C 6 DC power caution C 5 DC power through RPS 1 1 desk mounting 24 and ...

Page 117: ...nting on a desk 24 and 48 port switches 2 15 8 and 12 port switches 3 8 3 12 mounting on a shelf 24 and 48 port switches 2 15 8 and 12 port switches 3 8 3 12 mounting on a wall 8 and 12 port switches 3 17 site requirements 2 5 3 5 starting the terminal emulation software D 2 See also procedures installing SFP modules 2 16 to 2 17 internal power supply 1 18 L LEDs color meanings 1 13 dual purpose p...

Page 118: ...terminal adapter B 8 RJ 45 to DB 9 terminal adapter B 7 SFP module ports B 2 straight through cables four twisted pair 1000BASE T ports B 6 two twisted pair B 5 PoE LED 1 13 shock hazard warning 2 4 3 4 port and interface troubleshooting 4 4 port LEDs 1 13 port modes changing 1 11 LEDs 1 13 See also Mode button ports 10 100 1 3 1 8 10 100 1000 1 8 1 10 B 2 10 100 1000 pinouts B 2 10 100 pinouts B ...

Page 119: ...gement Protocol See SNMP SNMP network management platforms 1 21 software switch management 1 20 speed troubleshooting 4 4 straight through cable pinout four twisted pair 1000BASE T ports B 6 two twisted pair 10 100 ports B 5 SunNet Manager 1 21 Switch models illustrated 1 3 switch powering on 2 6 3 7 T Telnet and accessing the CLI 1 21 terminal block wires caution C 7 terminal emulation software D...

Page 120: ...Index IN 6 Catalyst 3560 Switch Hardware Installation Guide OL 6337 07 PoE shock hazard 2 4 3 4 removing power from DC circuit C 5 restricted access area C 1 servicing equipment C 5 ...

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