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CIS

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80MKV ROUTER

 

PRODUCT MANUAL

 

Summary of Contents for CIS-80MKV

Page 1: ...CIS 80MKV ROUTER PRODUCT MANUAL ...

Page 2: ...way in Bridge Mode 7 Why does the Gateway Need to be in Bridge Mode 7 The PlatinumDN Service 7 The Support Address 7 Set the System Identity 8 The Undo and Redo Buttons 8 Show Hide Passwords 8 Changing the Default Password 9 Rebooting the Device 9 Setting the Clock 9 5 IP Addressing 10 The DHCP Client Tab 10 Renewing the DHCP lease 10 The DHCP Server 11 View the DHCP Leases 11 Considerations for S...

Page 3: ... on the Access Point 18 Viewing the Connected Access Points 19 Viewing Connected Devices 19 Changing the SSID of Managed Access Points 20 Changing the Wi Fi Password of Managed Access Points 21 8 PoE Information and Settings 22 PoE Out Modes 22 PoE Out Limitations 22 Enable Disable PoE on a Specific Port 22 9 Tools and Other Protocols 23 SNMP 23 UPnP 23 The IP Scan Tool 24 The Ping Tool 24 The Tra...

Page 4: ...ur device The device is capable of powering other devices through PoE on port 10 Plug in a CIS Access Point or other devices Power The device can be powered via passive PoE on the first port 14 30V DC or with the included 24V DC adapter PoE output This device can supply PoE to external devices on port 10 The output voltage will be selected automatically depending on the voltage the connected devic...

Page 5: ...n the unit to its default configuration state Ports 10 Gigabit Ethernet with Auto MDI X Port 10 has PoE capability 1 SFP cage which accepts 1 Gb SFP modules USB 3 0 Port can be used to add an external 3G 4G modem Power on the rear of the device Connect the included 24 V power supply here RJ45 Serial port on the rear of the device Disabled by default LED indicators USR top green An LED that can be ...

Page 6: ...dress enter it or open a command window and use the ipconfig command to get the default gateway Enter this value in the browser 3 To login enter the username cis and password integration 4 Integrators may use the Get TeamViewer link if remote assistance is required integration The Status Page The status page provides basic diagnostic information There is a CIS Support Address should you require as...

Page 7: ...ing bridge mode on the ISP s device isn t practical Systems that make use of wireless TV boxes and some PPPoE based systems may operate better out of bridge mode CIS offers the PlatinumDN service that can allow VPN connections into systems that are in a double NAT scenario Call us for more information The Support Address At the bottom of the status page you will see a section called CIS Platinum S...

Page 8: ... it to identify the router when connecting for updates and troubleshooting The Identity setting can be found in the System tab in the left toolbar Undo Redo Undo and Redo buttons are located in the left toolbar You may use them to quickly undo redo any changes made to configu ration Show Hide Passwords Selecting the Hide Passwords button in the left toolbar will reveal or hide passwords related to...

Page 9: ...of the device Rebooting the Device CIS discourages rebooting your router If you are having ongoing issues with your network and suspect a reboot will help the Reboot option can be found under the System tab in the left toolbar Clicking reboot will ask for confirmation before proceed ing Setting the Clock You can find the Clock settings under the System tab in the left toolbar Ensure the time zone ...

Page 10: ...way WAN the LAN address assigned to bridge operations and either a CIS support address or a PAR address The DHCP Client tab The DHCP Client tab will present you with the IP address assigned to your router from the ISP s modem Click on the entry to see the addresses and DNS servers assigned to your router from the ISP Renewing the DHCP lease Click the renew button to obtain a new IP lease from your...

Page 11: ... set will not appear in the list Considerations for Setting a Static DHCP Reservation It is highly recommended to create a static DHCP reservation for important networking devices The DHCP server will remember their MAC address and hand out a consistent IP address to that device It is recommended you create reservations for routers switches access points NVRs cameras network printers and any devic...

Page 12: ...mount of connected devices Select IP Scan under the Tools section in the left toolbar Select the bridge then enter the address range 10 100 1 0 24 or the network address you ve requested Do not use these IP addresses unless you plan to remove the lease and obtain a new IP address for that device Creating a Static DHCP Reservation To begin select an entry from the Leases tab in the DHCP Server sect...

Page 13: ...device If the lease hasn t expired you ll have to renew the DHCP manually Must Renew If the device is a CIS device you can log into it by getting the IP address from the Leases in the DHCP Server section entering the address in a web browser and navigating to the DHCP Client Click on the entry then the Renew button Other devices may have an option to renew the IP address or you may have to power c...

Page 14: ...and a box will appear below the arrow you have clicked on To remove a server click the up arrow next to the box About the Firewall CIS routers come with a firewall configuration that maximizes security and performance While the configuration is inaccessi ble the Firewall section of the left tool bar will show two rules that allow traffic through the router Do not modify these rules or the router m...

Page 15: ...t the traffic should be forwarded to To ports optional if you d like to redirect the traffic to a different port on the host enter it here To add additional rules click the Add New button in the Firewall section Repeat the same instructions as above Port Forwarding Port forwarding allows inbound traffic to a specific port on a specific host Be careful when using port forwarding as each port you op...

Page 16: ...ent and received the status of PoE PoE settings PoE priority and current being drawn by PoE devices Power Cycling an Interface To power cycle a port select the Power Cycle button in the interfaces tab Select the interface and the duration The port will shut off for the designated time then re enable itself You cannot power cycle the WAN or SFP ports ...

Page 17: ...checking the source MAC address of received loop protect packet against MAC addresses of loop protect enabled interfaces If the match is found loop protect dis ables the interface that received the loop protect packet Loop protect works on ethernet VLAN EOIP and EOIPv6 interfaces You can adjust the loop protect packet sending interval and interface disable time Configuration changes or expiration ...

Page 18: ...at allows you to manage your access points from a single location All changes to the SSIDs passwords and other options will be propagated to all of the access points on the network Enabling WiFi Manager on the Access Point Obtain the IP address of the desired access point from the Leases in the DHCP Server section Enter the IP address of the ac cess point in your browser then sign in with the same...

Page 19: ...r section in the left toolbar You can see a network appear in the Interface tab If you select the WiFi Access points tab you ll be able to view the identity MAC address and other information of the individual access points Viewing Connected Devices Select the Registration Table tab to view the connected devices ...

Page 20: ...twork Enter the SSID you d like to use in the SSID box Click Apply then OK Copy and paste the SSID into the SSID box for the 5 GHz network so they match This allows older devices to connect to the 2 4 GHz and newer devices to connect to the 5 GHz network using a single SSID Use the same SSID for 2 4 and 5 GHz Copy and paste the SSID to ensure they match ...

Page 21: ...ect the Wi Fi Password tab Click on the network that you d like to change the password for If you ve purchased a guest network it will appear here Enter the passphrase in the box below It is highly recommended you select only WPA2 PSK for security reasons as WPA is vul nerable to cracking ...

Page 22: ...ed After the cable is unplugged the power still remains enabled on the port Off mode If off mode is used PoE Out on the port will be turned off no detection will take place and the interface will behave as a sim ple Ethernet port PoE Out limitations It is important to check the PoE Out specifications for hardware limitations because it can differ between models PoE Out ports are limited with maxim...

Page 23: ...S devices support Universal Plug and Play architecture for transparent peer to peer network connectivity of network enabled intelligent devices or appliances UPnP allows a wide range of devices to seamlessly discover each other s presence on the network and establish communications UPnP may be appropriate for residential applications but it can also increase traffic on the network and can add a se...

Page 24: ...l attempt to scan all addresses or addresses in a specific range For example 10 100 1 0 24 Device interfaces The tool will listen to packets that are passing by and attempt to compile results when something is found The Ping Tool Ping uses Internet Control Message Protocol ICMP echo messages to determine if a remote host is active It will also provide the round trip time between the hosts Enter th...

Page 25: ...a basic trace enter the destination IP address in the Traceroute To box and click Start Platinum Monitoring If the client has a the Platinum or PlatinumDN service they will receive the Platinum Monitoring service which will send email alerts when key networking equipment at a specified IP address goes offline You can enable and disable notifications by clicking the D or E buttons on the left The c...

Page 26: ...ce to listen to You can specify the WAN port ether 01 gateway WAN the main bridge bridge operations individual ports etc Entry timeout how long each bit of information is displayed If you have too many entries shorten the time Protocol select a specific protocol to view entries for Port select a specific service to look for You can select a service from the list or enter a port number VLAN ID sear...

Page 27: ...ls are wrong or missing from the router contact CIS for assistance If you need assistance implementing a VPN on various devices check our website www custom integration solutions com Go to the product page for the router click the VPN Setup tab and choose the manual for your device The client is not getting the speed they paid for If you are having issues with wireless devices there is a troublesh...

Page 28: ...ts that have been abused modified or disassembled Products to be repaired under this warranty must be returned to Custom Integration Solutions or a designated service center with prior notification and an assigned return authorization RA number Contact Information Web www custom integration solutions com Phone Technical Support 888 976 3651 Email activations custom integration solutions com The CI...

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