Section 3: Troubleshooting
3-20
Entero RPMSP/RPMWU/RPMHD-LED01 Service Manual
020-100368-05 Rev. 1
(06-2012)
3.11.3 Troubleshooting Trees - Error Codes Continued
Power cycle
the
proj
ector.
1. Disc
onnect t
he AC p
ower c
ord.
2. Wai
t 90 sec
onds.
3. Reco
nnect th
e AC po
wer co
rd.
4. Powe
r up the
project
or.
Repla
ce DVI
cables
and EM
Networ
k Ether
net
C
able
Pro
blem
resolve
d?
No
D
one
Ye
s
No
Is the E
M/PHM
n
etwork
connec
ted
through
a switc
h
Rem
ove the
switch
–
conne
ct
th
e EM/P
HM
dir
ectly
Proble
m
re
solved?
No
D
one
Yes
Ye
s
No
Pro
blem
resolve
d?
D
one
Ye
s
Ch
eck QD
PC
Eth
ernet P
o
wer
LE
D
Yes
Is the
LED O
n
?
No
Remov
e PHM
Back C
over an
d
Che
ck LED
s on
F
D
Boar
d
No
D
oes the
FD boa
rd
ha
ve powe
r?
Yes
R
emove
and
reseat
QDPC
assemb
ly
No
Prob
lem
resolved
?
Done
Yes
R
eplace
QDPC
board
No
Prob
lem
resolved
?
Done
Yes
Repla
ce FD
Board
Repla
ce LM
No
P
roblem
reso
lved?
D
one
Yes
Replac
e DB37
cable
No
P
roblem
reso
lved?
D
one
Yes
R
eplace FD
boa
rd
No
P
roblem
reso
lved?
D
one
Yes
C
ontact Christi
e
Tech
nical Su
pport
Chec
k PHM
/ EM
firmwa
re vers
ions
Yes
Are
the firm
ware
vers
ions the
same?
No
U
pgrade
or
downg
rade as
require
d
Re
place Q
DPC
B
oard
No
Problem
res
olved?
D
one
Ye
s
Contac
t Chris
tie
Tec
hnical S
upport
Fix N
e
twork
C
onnectiv
ity
Wait 6
0
second
s
No
Prob
lem
resolved
?
Done
Yes
Cont
act Chr
istie
T
echnica
l Suppor
t
Done
Tes
t PHM
with a
known
worki
ng
EM wi
th the sa
me
ve
rsion o
f code
Pr
oblem
resolv
ed?
Sw
itch ba
ck to
origina
l EM a
nd
Replac
e QDE
C
Boar
d
No
Yes
Summary of Contents for Entero RPMHD-LED01
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