Section 3: Troubleshooting
Entero RPMSP/RPMWU/RPMHD-LED01 Service Manual
3-19
020-100368-05 Rev. 1 (06-2012)
3.11.2 Troubleshooting Trees - Error Codes Continued
Power c
ycle th
e
proje
ctor.
1
. Disc
onnect th
e AC p
ower co
rd.
2
. Wait
90 seco
nds.
3
. Recon
nect the
AC po
wer cor
d.
4
. Powe
r up the
projecto
r.
Che
ck proj
ector
logs http://
xxx.x
xx.xxx
.xxx/
logs/
Sta
tus?
Engin
e has fa
iled to
boot.
R
eplace
FD boa
rd
Yes
Proble
m
res
olved?
Done
Yes
Rem
ove an
d
reseat Q
DPC
b
oard
P
roblem
resol
ved?
Done
No
Yes
Repla
ce QD
PC
boa
rd
No
Done
Exa
mple E
rror M
essage:
Jul
9 13:46:
52 (none
) local0
.warn p
roduct:
TH=Engine
Update
Thread:
0.
Err
= 11
021 TS
=163
ms MS
G=
Engin
e has f
a
iled t
o
boo
t.
Pro
blem
resolved
?
No
Do
ne
Ye
s
U
se the
WebUI
to veri
fy
the EM
“Pro
jector
subty
pe ID”
is set f
or the
conne
cted pro
jector
PHM
No
Old
er vers
ions of
the soft
ware
may e
xhibit th
is probl
em if th
e
EM
projec
tor sub
type ID
does
not m
atch t
he PHM
it is
c
onnected
to
Pr
oblem
resolv
ed?
D
one
Yes
C
ontact C
hristie
Te
chnical;
Support
No
Summary of Contents for Entero RPMHD-LED01
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