Christie DHD410S Service Manual Download Page 31

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DHD410S Service Manual

020-001481-01 Rev. 1 (10-2018)

Troubleshooting

Use this section for troubleshooting process.

LED status indicators

LED status indicator helps identify the projector state. LEDs are defined below.

Status LED

Identify the LED state colors and meaning.

Power LED

Temp LED

Light LED

Message

red

blue

red

Standby state
(input power cord)

Light

Power on

Light

Warning up state

Flashing

Burn-in on

Flashing

Burn-in off

Flashing

Power NG

Light

Fan Lock

Flashing slow:3s

CW breakdown

Flashing fast:500ms

Overheat

Light

LD overheat

Light

LD voltage error

Light

Summary of Contents for DHD410S

Page 1: ...Christie DHD410S Service Manual 020 001481 01...

Page 2: ...ved by Christie for such use f Except where the product is designed for outdoor use problems or damage caused by use of the product outdoors unless such product is protected from precipitation or othe...

Page 3: ...2 Entering Service mode 12 Performing a factory reset 12 Test inspection 13 PC mode 13 Adjusting the frequency and tracking boundary 13 Adjusting color performance 14 Performing LD calibration 15 Perf...

Page 4: ...rmware upgrade 26 Get into Firmware Download Mode 27 Firmware Upgrade Procedure 27 MCU Firmware upgrade 27 Firmware Upgrade Procedure 27 Multimedia Firmware upgrade 28 Get into Firmware Download Mode...

Page 5: ...47 Removing the right side cover 48 Removing the front cover 48 Removing the rear cover 49 Removing the bottom cover 50 Ventilation and cooling 61 Replacing fans 1 2 and 3 61 Replacing DMD fan 62 Repl...

Page 6: ...Manual 6 020 001481 01 Rev 1 10 2018 Replacing the main board 77 Replacing the audio board 81 Replacing the ECPIO board 81 Replacing the laser driver board 82 Replacing the photo sensor board 83 Repl...

Page 7: ...are affected Christie DHD410S Site requirements Do not use the projector under the following conditions In extremely hot cold or humid environments In areas susceptible to excessive dust and dirt Nea...

Page 8: ...ew Identify the main components of the projector Ind Part name Ind Part name 1 Control Panel 6 Speaker 2 Focus switch 7 Power Socket 3 Ventilation inlet 8 Input Output Connections 4 IR Receiver 9 Lens...

Page 9: ...quipment Only Christie qualified technicians who are knowledgeable about the hazards associated with hazardous voltage ultraviolet exposure and high temperatures are authorized to assemble install and...

Page 10: ...is manual Do not look into the projector lens when the laser is on The bright light may result in permanent eye damage To reduce the risk of fire or electric shock do not expose this projector to rain...

Page 11: ...85 RH Warning Failure to comply with the following could result in death or serious injury No direct exposure to beam shall be permitted This projector has a built in Class 4 laser module Never attem...

Page 12: ...DVD player with Multi system equipped Component S Video Composite and HDMI HDTV Source 480P 720P 1080P Quantum Data 802B or CHROMA2327 Color Video Signal Pattern Generator CL200 or CL200A Service mode...

Page 13: ...flicker adjust the frequency and tracking boundary Update Parts replaced Main board Combiner IR Camera Filter Wheel Light engine Firmware Firmware update x x Wheel index x x x x Re write LD hour usag...

Page 14: ...to do a Filter Index adjustment enter Service mode See Adjusting the color index on page 17 3 Inspection items Eliminate visual wavy noise by adjusting the Resync Frequency or Tracking Check if noise...

Page 15: ...r upgrade firmware 1 Place the projector on a clean horizontal surface 2 Enter Factory Mode see Entering Service mode on page 12 3 On the IR remote keypad select VGA 1 ADC Calibration 4 Press Enter 5...

Page 16: ...a Adjust the index upwards until blue does not appear smooth b Record the a index value c Adjust the index downwards until blue does not appear smooth d Record the b index value e Set the index value...

Page 17: ...a Adjust the index upwards until blue does not appear smooth b Record the a index value c Adjust the index downwards until blue does not appear smooth d Record the b index value e Set the index value...

Page 18: ...d on page 77 and Replacing the laser driver board on page 82 Running a HDMI port performance test To verify the HDMI port functionality conduct a performance test on the HDMI port To perform the HDMI...

Page 19: ...t the projector and remote controller using an audio cable 2 On the IR remote press Menu The image of on screen display menu is projected Performing a network function test on the network port The fol...

Page 20: ...Make sure DHCP is disabled f Record the following information The IP address 10 0 21 200 default The Subnet Mask 255 255 255 0 default 2 In Network settings set the projector IP address a On the PC do...

Page 21: ...cess the media files stored on your mobile device or tablet PC do the following 1 On Multimedia menu select Mobile Tablet 2 On your mobile device or tablet PC download EZview application App Store iOS...

Page 22: ...n your laptop notebook can be accessed using the projector USB storage display To access the media files stored on your USB flash drive do the following 1 On Multimedia menu select USB Disk 2 Use the...

Page 23: ...on test complete the following steps 1 Connect the projector and PC by RS232 cable 2 Set the PC Baud Rate to 19200 3 Input the RS232 command PWR 1 The projector returns the following P Performing a IR...

Page 24: ...o install the USB driver IR camera calibration 1 On the PC click LCT 2 Select Pen Mode in Operation Mode 3 Select Auto in Calibration 4 When the process is complete click OK 5 Please touch the target...

Page 25: ...ze All preset modes shall expand to full screen size using the on screen display Horizontal and Vertical Size controls 4 Display data channel The purpose of the DDC test is to verify the DDC DDC1 DDC2...

Page 26: ...with the projector and appropriately rated for your region RJ45 cable CAT 5e or wireless dongle PC or Laptop with Windows 32bits Mini USB Cable 42 00284G001 USB A to mini USB B cable VGA Cable 42 8730...

Page 27: ...oad Complete will appear 5 To close the firmware upgrade procedure click OK 6 To verify the firmware version unplug the power cord and USB cable then re plug the power cord to power on the projector E...

Page 28: ...d plug in the power cord 2 Release the Power button until all LEDs solid on 3 Connect projector and computer by USB cable USB A to mini USB B Install USB Driver 1 On the PC click Install from a list o...

Page 29: ...n until the Power indicator flash red and blue the Temp and Lamp indicators light red 3 Connect P1 of fixture with COM Port of PC Laptop by RS232 cable 4 Connect P2 P4 of fixture with VGA in port of p...

Page 30: ...ase change the cable to HDMI2 will appear Connect P5 of the fixture with HDMI port 2 of projector by HDMI M to DVI F cable 9 To write EDID in port HDMI2 click OK OK will appear on the screen 10 To ver...

Page 31: ...are defined below Status LED Identify the LED state colors and meaning Power LED Temp LED Light LED Message red blue red red Standby state input power cord Light Power on Light Warning up state Flashi...

Page 32: ...the error thresholds for the temperature sensors The projector shutdowns after an error threshold being reached Warning thresholds for fans The projector shutdowns in 30 seconds after a warning thresh...

Page 33: ...ify power functionality Is the image quality good Refer to verify image performance No Is the IR remote keypad working Refer to verify the IR remote keypad operation No No fault found Yes No End Is th...

Page 34: ...voltage Yes No Properly connect the power cord at The projector and AC power source Supply AC voltage 100 120V or 200 240V Is the top cover securely in place and properly fastened Yes Ensure the top c...

Page 35: ...e range Yes Yes Change interlock switch 5V Yes Ensure all connectors are connected proprely No Yes Are the Temp and Lamp LED lit red and the projector no light onr Measure the J21 J24 on the main boar...

Page 36: ...e main board is output 9 4V 10 Measure the DC voltage on J14 pin1 on the main board is output 3 3V No Replace the main board No Replace LD driver board No fault found End Yes 12V Yes 0V Yes 3 3V Is LI...

Page 37: ...een displaying white Replace the main board Replace the DMD board Ensure that the signal cable and signal source are working Does PC image show on the screen Replace the main board Yes Yes No Yes No N...

Page 38: ...e main board Does the color appear normal Replace the color wheel module No No Does the video image show on the screen Ensure that the signal cable and signal source are working Does the video image s...

Page 39: ...module and light engine module Ensure there is no dust on the socket and LVDS bus to DMD gold finger and this need to be done in a clean room Is there noise in the image Ensure that the signal cable...

Page 40: ...formance Is the image uniformity good No Fault Found End Make sure that the lens is clean Is the brightness of the combiner in spec Replace the combiner module Replace the light engine module Yes Yes...

Page 41: ...e unit powered on Is the unit power on Check the IR board connections in the remote Does the OSD menu show up on screen Press the menu button on the IR remote keypad No No No Fault Found Yes Plug in s...

Page 42: ...Network settings of the unit correct Is the Network functioning correctly Yes No Yes No Fault Found End Yes Is the Internet source on the PC working Yes Replace the LAN cable Use an alternate PC Chan...

Page 43: ...rm the following tasks Always power down and disengage all power sources to the projector prior to servicing Follow all service safety guidelines For detailed breakdown of serviceable modules see Inde...

Page 44: ...pply 003 005526 XX Optics Color wheel 003 006604 XX DMD chip 003 006252 XX Light engine 003 006571 XX Combiner module 003 006605 XX Printed circuit boards and sensors Photo sensor printed circuit boar...

Page 45: ...03 006037 XX Top cover white 011 107223 XX Top cover black 003 006041 XX I O cover white 011 107224 XX I O cover black 003 006040 XX Keypad enter key white 003 005786 XX Keypad enter key black 003 006...

Page 46: ...ts 1 On the sides remove the twelve captive screws with a Phillips 1 screwdriver then use a flat head screw driver to press the four tabs on the front cover to release the cover Unplug FPC cable and d...

Page 47: ...the projector 1 Power off the projector and unplug the power cord 2 Pull out the dust filter as shown in the illustration 1 3 Carefully remove the dust filter Then clean or change the filter in illus...

Page 48: ...ermined by facing forward from rear of the projector 1 Remove the top cover See Removing the top cover on page 46 2 Remove the four M3 screws with a Phillips 1 screwdriver 3 If required replace the ri...

Page 49: ...cover from the projector 9 Remove the interlock switch See Removing the front cover interlock switch on page 65 10 Remove the interlock switch harnesses from the clips 11 Transfer the interlock switch...

Page 50: ...er on page 46 2 Remove the speaker See Replacing the speaker on page 66 3 Remove the rear cover See Removing the rear cover on page 49 4 Remove the left side cover See Removing the left side cover on...

Page 51: ...MD fan on page 62 13 Remove fan1 2 3 See Replacing fans 1 2 and 3 on page 61 14 Remove the AC inlet See Removing the AC inlet on page 68 15 Remove P W fan See Replacing P W fan on page 62 16 Remove th...

Page 52: ...the vents When replacing fans ensure you confirm the fan direction for airflow The correct orientation of the fan also ensures that the fan harness reaches the connector Replacing fans 1 2 and 3 The...

Page 53: ...on page 71 5 Remove two screws with a Phillips 1 screwdriver securing DMD fan 6 Separate the fan and fan holder 7 Replace the DMD fan 8 To re install the fan modules follow these steps in reverse orde...

Page 54: ...rd See Replacing the laser driver board on page 82 8 Remove the combiner module See Replacing the combiner module on page 73 9 Remove the light engine See Replacing the light engine on page 71 10 Remo...

Page 55: ...55 020 001481 01 Rev 1 10 2018 15 Remove eight screws securing shielding 16 To release the P W fan remove the three M3 screws with a Phillips 1 screwdriver 17 Replace the P W fan 18 To re install the...

Page 56: ...ving the top cover on page 46 2 Remove the three M3 screws with a Phillips 1 screwdriver to take out IR camera module 3 Unplug two cables on the camera 4 Replace the camera 5 To re install follow thes...

Page 57: ...g the front cover on page 48 6 Remove two screws to separate the interlock switch from the front cover 7 Remove the interlock switch harnesses from the clips 8 Replace the interlock switch 9 To re ins...

Page 58: ...main board See Replacing the main board on page 77 3 Remove the combiner module See Replacing the combiner module on page 73 4 Remove the laser driver board See Replacing the laser driver board on pa...

Page 59: ...side cover See Removing the right side cover on page 48 6 Remove the main board audio board and ECPIO board See Replacing the main board on page 77 7 Remove the laser driver board See Replacing the l...

Page 60: ...Remove eight screws securing shielding 16 Remove two screws and tear off mylar securing the AC inlet Then remove three screws securing filter fan 17 Lift up the AC inlet 18 Remove the AC inlet from th...

Page 61: ...e following steps 1 Remove the top cover See Removing the top cover on page 46 2 Remove the main board See Replacing the main board on page 77 3 Remove the combiner module See Replacing the combiner m...

Page 62: ...wheel module remove the three M3 screws with a Phillips 1 screwdriver 7 Replace the color wheel 8 To re install follow these steps in reverse order Replacing the light engine To remove the light engin...

Page 63: ...Replacing the combiner module on page 73 4 Remove the color wheel See Replacing the color wheel on page 70 5 Remove three screws securing the focus ring cover 6 Remove two screws securing the focus ri...

Page 64: ...MD module ensure that the new thermal pad is applied evenly 13 To re install follow these steps in reverse order Replacing the combiner module To remove the combiner module complete the following step...

Page 65: ...follow these steps in reverse order Replacing the DMD To remove the DMD board complete the following steps 1 Remove the top cover See Removing the top cover on page 46 2 Remove the main board See Repl...

Page 66: ...018 6 Rotate the screw 180 counterclockwise to remove the DMD Chip from the DMD board See Replacing the DMD board on page 83 This steps need to be carried out in a clean room environment 7 Replace the...

Page 67: ...ommand codes from the IR remote to control projector operation 1 Remove the top cover See Removing the top cover on page 46 2 Remove the main board See Replacing the main board on page 77 3 Remove the...

Page 68: ...s and keypad to main board harness 3 To separate the keypad and the left cover loosen the two M3 captive screws with a Phillips 1 screwdriver 4 Take out the keyapd and keypad board from the projector...

Page 69: ...ve the main board top shielding remove the eight screws with a Phillips 1 screwdriver 3 Remove three screws with a Phillips 1 screwdriver securing I O shielding 4 On the top side of the main board dis...

Page 70: ...re tube three pin B F W INDEX Composed of red black and white wires a red connector and a black wire tube three pin C F W FPC cable D POWER White connector and a black wire tube 16 pin E P W INDEX Com...

Page 71: ...IF FPC Cable J DMD FAN Composed of red blue and black wires a white connector and a black wire tube three pin K SYS FAN3 Composed of white yellow red black and gray wires a white connector and a black...

Page 72: ...lowing steps 1 Remove the top cover See Removing the top cover on page 46 2 Remove the main board See Replacing the main board on page 77 3 Remove two hex screws and then separate audio board 4 Replac...

Page 73: ...Replacing the laser driver board To remove the laser driver board complete the following steps 1 Remove the top cover See Removing the top cover on page 46 2 Remove the four M3 screws with a Phillips...

Page 74: ...move the color wheel See Replacing the color wheel on page 70 5 Remove the one M2 6 screw with a Phillips Jewelers screwdriver securing the photo sensor board 6 Replace the photo sensor board 7 To re...

Page 75: ...e four M3 screws with a Phillips 1 screwdriver 6 Rotate the screw 180 counterclockwise to remove the DMD Chip from the DMD board See Replacing the DMD on page 74 This steps need to be carried out in a...

Page 76: ...ic of South Africa ph 27 0 11 510 0094 Korea Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 2161 664540 France ph 33 0 1 41 21 44 04 Russian Federation an...

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