Kinetec Kinevia™ / Kinetec Kinevia Duo™
EN
37/44
Product information
Regulatory compliance
The device has been designed, manufactured and distributed in compliance with the requirements of the (EU)
2017/745 regulations on medical devices. As such, the device bears a CE marking.
The device is compliant with the following standards:
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IEC 60601-1 covering electrical safety requirements and tests,
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IEC 60601-1-2 covering electromagnetic compatibility,
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IEC 60601-1-11 defining requirements for electro-medical devices used in the home healthcare environment.
The device is also compliant with:
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The requirements of the Machinery Directive n°2006/42/EC,
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The 2011/65/EU directive on the limitation of the use of certain hazardous substances in electric and
electronic equipment,
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The 2002/96/EEC directive on waste electric and electronic equipment (WEEE).
Warranty terms and conditions
The warranty for manufacturing defects is 2 years from the date the product was delivered to the consumer. Kinetec is
convinced of the high quality and long service life of the Kinevia and Kinevia Duo therapeutic trainers and therefore
grants a voluntary warranty extension to 5 years for the operation and performances of its devices. The warranty
extension is valid under the following conditions:
Subject of the warranty extension:
Kinetec grants a voluntary 5 year warranty for mechanical parts. The warranty
begins on the date the product is delivered to the consumer.
Scope of the warranty extension:
the warranty includes all defects of, and damage to, mechanical parts resulting
from construction, manufacturing or material errors. In those cases, Kinetec will cover the equipment, repair and
transport costs required to return the device to service. The warranty only applies to defects or actual damage
resulting from construction, manufacturing or material errors. If a defect or damage cannot be repaired, or if the repair
costs exceed the current value of the device, compensation limited to the current value of the device will be paid.
Exclusions from the warranty extension:
the warranty extension does not apply to electronic components, the
touch screen, the electric motors, to wear parts (for example belts, grips, hook and loop straps and bands, etc.) or to
consumables such as accessories and components not manufactured by Kinetec SAS. The warranty does not apply to
personal injury, indirect damage and damage external to the device.
Warranty extension cancellation:
the warranty is voided in cases of insufficient maintenance or failure to follow the
prescribed maintenance frequencies. The warranty is also voided if the device is opened by persons not authorised by
Kinetec, if repairs or work is carried out by persons not authorised by Kinetec or if the device has been fitted with
accessories not authorised by Kinetec.
The following defects and damage are also excluded from the warranty:
◦
Damage resulting from use for purposes other than those the device was designed for.
◦
Damage resulting from incorrect use or incorrect installation.
◦
Damage resulting from failure to comply with the user manual.
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Damage caused by external factors, for example damage during transport, damage due to shocks or impacts.
◦
Damage resulting from
force majeure
events.
Warranty application:
the repair of damage is exclusively carried out by Kinetec or by staff authorised by Kinetec.
Kinetec authorises the processing of the warranty application with the authorised customer department. If damage
leading to the application of the warranty is observed, it must be notified to Kinetec as quickly as possible. It is
essential to at least provide a detailed description of the damage as well as the device serial number. Kinetec reserves
the right to recover defective parts. You therefore have a duty to keep the exchanged parts until the warranty
application case is closed and Kinetec has provided a written validation. Exchanged parts become the property of
Kinetec.
