Chevrolet Impala 2012 Owner'S Manual Download Page 1

Black plate (1,1)

Chevrolet Impala Owner Manual - 2012

2012 Chevrolet Impala Owner Manual

M

In Brief

. . . . . . . . . . . . . . . . . . . . . . . . 1-1

Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and

Maintenance . . . . . . . . . . . . . . . . 1-17

Keys, Doors, and

Windows

. . . . . . . . . . . . . . . . . . . . 2-1

Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Seats and Restraints

. . . . . . . . . 3-1

Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-19
Child Restraints . . . . . . . . . . . . . . 3-33

Storage

. . . . . . . . . . . . . . . . . . . . . . . 4-1

Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2

Instruments and Controls

. . . . 5-1

Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . 5-9

Information Displays . . . . . . . . . . 5-23
Vehicle Messages . . . . . . . . . . . . 5-27
Vehicle Personalization . . . . . . . 5-35
Universal Remote System . . . . 5-40

Lighting

. . . . . . . . . . . . . . . . . . . . . . . 6-1

Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6

Infotainment System

. . . . . . . . . 7-1

Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Climate Controls

. . . . . . . . . . . . . 8-1

Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-4
Maintenance . . . . . . . . . . . . . . . . . . . 8-5

Driving and Operating

. . . . . . . . 9-1

Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-27
Cruise Control . . . . . . . . . . . . . . . . 9-30
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-39
Conversions and Add-Ons . . . 9-45

Summary of Contents for Impala 2012

Page 1: ...ional Storage Features 4 2 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 9 Information Displays 5 23 Vehicle Messages 5 27 Vehicle Personalization 5 35 Universal Rem...

Page 2: ...1 General Information 11 1 Maintenance Schedule 11 3 Special Application Services 11 8 Additional Maintenance and Care 11 8 Recommended Fluids Lubricants and Parts 11 11 Maintenance Records 11 13 Tech...

Page 3: ...urchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for...

Page 4: ...NG These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s war...

Page 5: ...ilock Brake System ABS Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 He...

Page 6: ...Black plate 6 1 Chevrolet Impala Owner Manual 2012 vi Introduction 2 NOTES I n f o r m a t i o nP r o v i d e db y...

Page 7: ...ustment 1 8 Steering Wheel Adjustment 1 9 Interior Lighting 1 9 Exterior Lighting 1 10 Windshield Wiper Washer 1 10 Climate Controls 1 11 Vehicle Features Radio s 1 13 Satellite Radio 1 14 Portable Au...

Page 8: ...Black plate 2 1 Chevrolet Impala Owner Manual 2012 1 2 In Brief Instrument Panel I n f o r m a t i o nP r o v i d e db y...

Page 9: ...M Cruise Control on page 9 30 N Hood Release See Hood on page 10 5 O Data Link Connector DLC Out of View See Malfunction Indicator Lamp on page 5 16 P Horn on page 5 3 Q Steering Wheel Controls on pa...

Page 10: ...ture the engine can be started from outside of the vehicle Starting the Vehicle 1 Aim the RKE transmitter at the vehicle 2 Press and release Q 3 Immediately after completing Step 2 press and hold unti...

Page 11: ...see Power Door Locks on page 2 7 Delayed Locking on page 2 7 Trunk Release To open the trunk from the outside press V on the RKE transmitter See Remote Keyless Entry RKE System Operation on page 2 3...

Page 12: ...l Reclining Seatbacks under Reclining Seatbacks on page 3 5 Power Seats To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward Raise or lower t...

Page 13: ...ot drive until the head restraints for all occupants are installed and adjusted properly To achieve a comfortable seating position change the seatback recline angle as little as necessary while keepin...

Page 14: ...tor will be visible on the instrument panel when the vehicle is started United States Canada See Passenger Sensing System on page 3 26 for important information Mirror Adjustment Exterior Mirrors Cont...

Page 15: ...of lights from behind the vehicle See Automatic Dimming Rearview Mirror on page 2 15 Steering Wheel Adjustment The tilt wheel lever is located on the left side of the steering column To adjust the st...

Page 16: ...hicles first sold in Canada the off position only works when the vehicle is shifted into the P Park position AUTO Automatically operates the headlamps and other exterior lamps at normal brightness Tur...

Page 17: ...Washer on page 5 4 Climate Controls This vehicle may have a dual or single climate control system The heating cooling defrost defog and ventilation can be controlled with either of these systems Dual...

Page 18: ...2012 1 12 In Brief Single Zone A Fan Control B Outside Air C Temperature Control D Recirculation E Air Delivery Mode Control F Air Conditioning G Rear Window Defogger See Climate Control Systems on pa...

Page 19: ...tion or CD MP3 or WMA song If information is available during XM or CD playback the song title information displays on the top line of the display and artist information displays on the bottom line Wh...

Page 20: ...display stops flashing to set the currently displayed time or wait five seconds until the flashing stops and the current time displayed is automatically set For detailed instructions on setting the c...

Page 21: ...f the steering wheel w Press to go to the next radio station stored as a favorite or the next track if a CD is playing b g Press to silence the vehicle speakers only Press again to turn the sound on P...

Page 22: ...g the set speed from memory For more information see Cruise Control on page 9 30 Power Outlets The vehicle has three 12 volt outlets which can be used to plug in electrical equipment such as a cell ph...

Page 23: ...e in difficult driving conditions The system turns on automatically every time the vehicle is started To turn off both traction control and ESC press and hold the ESC OFF button Y located on the instr...

Page 24: ...he Oil Life System 1 Display OIL LIFE REMAINING on the DIC 2 Press and hold the SET RESET button on the DIC for more than five seconds The oil life will change to 100 See Engine Oil Life System on pag...

Page 25: ...OnStar subscription press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem contact Roadside Assistance and relay your exact location to get the...

Page 26: ...Black plate 20 1 Chevrolet Impala Owner Manual 2012 1 20 In Brief 2 NOTES I n f o r m a t i o nP r o v i d e db y...

Page 27: ...ocking 2 7 Automatic Door Locks 2 8 Lockout Protection 2 8 Safety Locks 2 8 Doors Trunk 2 9 Vehicle Security Vehicle Security 2 11 Anti theft Alarm System 2 11 Immobilizer 2 12 Immobilizer Operation 2...

Page 28: ...d the driver s door If the vehicle is a taxi model the key can also be used in the trunk See your dealer if a replacement key or additional key is needed Notice If the keys get locked in the vehicle i...

Page 29: ...start the engine from outside the vehicle using the RKE transmitter See Remote Vehicle Start on page 2 5 for additional information Q Lock Press to lock all the doors If enabled through the Driver In...

Page 30: ...smitter is programmed to the vehicle all remaining transmitters must also be programmed Any lost or stolen transmitters no longer work once the new transmitter is programmed Each vehicle can have up t...

Page 31: ...the RKE transmitter functions will have an increased range of operation However the range may be less while the vehicle is running There are other conditions which can affect the performance of the t...

Page 32: ...The remote vehicle start feature will not operate if any of the follow occur The vehicle s key is in the ignition The vehicle s hood is open The hazard warning flashers are on The check engine light...

Page 33: ...handle Press the top of the switch to unlock all doors or press the bottom of the switch to lock all doors If the vehicle has the optional content theft deterrent system and it is armed the power door...

Page 34: ...s unlock settings For programming information see Vehicle Personalization on page 5 35 Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition Always...

Page 35: ...h the seal between the body and the trunk hatch or liftgate Engine exhaust contains Carbon Monoxide CO which cannot be seen or smelled It can cause unconsciousness and even death If the vehicle must b...

Page 36: ...e following Emergency Trunk Release Handle Notice Do not use the emergency trunk release handle as a tie down or anchor point when securing items in the trunk as it could damage the handle The emergen...

Page 37: ...are disabled and the doors remain locked You must use your RKE transmitter or your key to unlock the doors when the system is armed Arming with the Power Lock Switch The alarm system will arm when yo...

Page 38: ...electrical key codes If the engine does not start and the security light on the instrument panel cluster comes on when trying to start the vehicle there may be a problem with the theft deterrent syste...

Page 39: ...he key has been programmed 5 Repeat Steps 1 through 4 if additional keys are to be programmed If you lose or damage your PASS Key III key see your dealer or a locksmith who can service PASS Key III to...

Page 40: ...in the center position when not adjusting either outside mirror Heated Mirrors For vehicles with heated mirrors Rear Window Defogger Press to heat the outside rearview mirrors See Rear Window Defogge...

Page 41: ...r and how to subscribe to it See OnStar Overview on page 14 1 Cleaning the Mirror Do not spray glass cleaner directly on the mirror Use a soft towel dampened with water Windows WARNING Leaving childre...

Page 42: ...itches on the driver door armrest are used to control each of the windows Each passenger door has its own window switch The power window switches work while the ignition is in ON RUN ACC ACCESSORY or...

Page 43: ...s and the front passenger can control their own window with the lockout on Press the left side of the switch to return to normal window operation A red bar on the right side of the switch indicates th...

Page 44: ...e close switch to stop movement of the sunroof The sunshade will automatically open when using express open A deflector will automatically pop up when the sunroof is opened The deflector will retract...

Page 45: ...m 3 19 Where Are the Airbags 3 21 When Should an Airbag Inflate 3 23 What Makes an Airbag Inflate 3 24 How Does an Airbag Restrain 3 24 What Will You See after an Airbag Inflates 3 25 Passenger Sensin...

Page 46: ...d restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash Front Seats The vehicle s front seats...

Page 47: ...aints are not designed to be removed Front Seats Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving The sudden movement c...

Page 48: ...st for the driver or front passenger when the center seat is unoccupied Power Seat Adjustment To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rea...

Page 49: ...tinued For proper protection when the vehicle is in motion have the seatback upright Then sit well back in the seat and wear the safety belt properly Do not have a seatback reclined if the vehicle is...

Page 50: ...ack to make sure it is locked To return the seatback to the upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position 2 Pus...

Page 51: ...verheat An overheated seat heater may cause a burn or may damage the seat If available the buttons are on the climate control panel To operate the ignition must be on Press L or M to heat the driver o...

Page 52: ...t cargo area To flip the seat cushion and fold the seatback 1 Make sure the front seats are not reclined The seat cushion will not flip forward completely if the front seats are reclined 2 Flip the se...

Page 53: ...ed in a crash The person wearing the belt could be seriously injured After raising the rear seatback always check to be sure that the safety belts are properly routed and attached and are not twisted...

Page 54: ...area inside or outside of a vehicle In a collision passengers riding in these areas are more likely to be seriously injured or killed Do not allow passengers to ride in any area of the vehicle that is...

Page 55: ...is section is only for people of adult size There are special things to know about safety belts and children And there are different rules for smaller children and infants If a child will be riding in...

Page 56: ...p shoulder belt except for the center front passenger position if equipped which has a lap belt See Lap Belt on page 3 17 for more information The following instructions explain how to wear a lap shou...

Page 57: ...sure it is secure If the belt is not long enough see Safety Belt Extender on page 3 17 Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 4 If e...

Page 58: ...sh See How to Wear Safety Belts Properly on page 3 11 Squeeze the buttons A on the sides of the height adjuster and move the height adjuster to the desired position You can move the adjuster up just b...

Page 59: ...vide added safety belt comfort for older children who have outgrown booster seats and for some adults When installed and properly adjusted the comfort guide positions the belt away from the neck and h...

Page 60: ...nd store the comfort guide squeeze the belt edges together so that the safety belt can be removed from the guide Slide the guide into the storage pocket on the edge of the seatback Safety Belt Use Dur...

Page 61: ...enough see Safety Belt Extender on page 3 17 Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if necessary Safety Belt Extender If the...

Page 62: ...e Safety Belt Care on page 3 18 Safety Belt Care Keep belts clean and dry WARNING Do not bleach or dye safety belts It may severely weaken them In a crash they might not be able to provide adequate pr...

Page 63: ...for the driver and passenger directly behind the driver A roof rail airbag for the right front passenger and passenger seated directly behind the right front passenger All of the airbags in the vehic...

Page 64: ...any airbag when it inflates can be seriously injured or killed Do not sit unnecessarily close to any airbag as you would be if sitting on the edge of the seat or leaning forward Safety belts help keep...

Page 65: ...checks the airbag electrical system for malfunctions The light tells you if there is an electrical problem See Airbag Readiness Light on page 5 14 for more information Where Are the Airbags The drive...

Page 66: ...an airbag the airbag might not inflate properly or it might force the object into that person causing severe injury or even death The path of an inflating airbag must be kept clear Do not put anythin...

Page 67: ...rm If the vehicle hits a narrow object like a pole the airbags could inflate at a different crash speed than if the vehicle hits a wide object like a wall If the vehicle goes into an object at an angl...

Page 68: ...d hardware are all part of the airbag module Frontal airbag modules are located inside the steering wheel and instrument panel For vehicles with seat mounted side impact airbags there are airbags modu...

Page 69: ...problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you have breathing problems but cannot g...

Page 70: ...oper service can mean that an airbag system will not work properly See your dealer for service Passenger Sensing System The vehicle has a passenger sensing system for the right front passenger positio...

Page 71: ...e the risk to the rear facing child is so great if the airbag deploys WARNING A child in a rear facing child restraint can be seriously injured or killed if the right front passenger airbag inflates T...

Page 72: ...anytime the system senses that a person of adult size is sitting properly in the right front passenger seat When the passenger sensing system has allowed the airbag to be enabled the on indicator wil...

Page 73: ...icle the on indicator is still lit turn the vehicle off Then slightly recline the vehicle seatback and adjust the seat cushion if adjustable to make sure that the vehicle seatback is not pushing the c...

Page 74: ...eat covers seat heaters and seat massagers can affect how well the passenger sensing system operates We recommend that you not use seat covers or other aftermarket equipment except when approved by GM...

Page 75: ...conds after the vehicle is turned off and the battery is disconnected an airbag can still inflate during improper service You can be injured if you are close to an airbag when it inflates Avoid yellow...

Page 76: ...he Customer Satisfaction Procedure in this manual See Customer Satisfaction Procedure on page 13 1 Q Because I have a disability I have to get my vehicle modified How can I find out whether this will...

Page 77: ...ing properly after a crash have them inspected and any necessary replacements made as soon as possible If an airbag inflates you will need to replace airbag system parts See your dealer for service If...

Page 78: ...s the proper way to wear safety belts A An older child should wear a lap shoulder belt and get the additional restraint a shoulder belt can provide The shoulder belt should not cross the face or neck...

Page 79: ...s or fatal injuries The shoulder belt should go over the shoulder and across the chest Infants and Young Children Everyone in a vehicle needs protection This includes infants and all other children Ne...

Page 80: ...ces an infant or a child will become so heavy it is not possible to hold it during a crash Continued WARNING Continued For example in a crash at only 40 km h 25 mph a 5 5 kg 12 lb infant will suddenly...

Page 81: ...and height limitations for a particular child restraint In addition there are many kinds of restraints available for children with special needs WARNING To reduce the risk of neck and head injury duri...

Page 82: ...rness system holds the infant in place and in a crash acts to keep the infant positioned in the restraint B Forward Facing Child Seat A forward facing child seat B provides restraint for the child s b...

Page 83: ...h the restraint which may be on the restraint itself or in a booklet or both and to this manual The child restraint instructions are important so if they are not available obtain a replacement copy fr...

Page 84: ...s is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the right front p...

Page 85: ...ors for additional passengers or child restraints Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the safety belt Wherever a c...

Page 86: ...attach a child restraint with these attachments in your vehicle Not all vehicle seating positions or child restraints have lower anchors and attachments or top tether anchors and attachments Lower An...

Page 87: ...ead and follow the instructions for your child restraint Lower Anchor and Top Tether Anchor Locations Rear Seat i Top Tether Anchor Seating positions with top tether anchors j Lower Anchor Seating pos...

Page 88: ...lled Install a LATCH type child restraint properly using the anchors or use the vehicle safety belts to secure the restraint following the instructions that came with the child restraint and the instr...

Page 89: ...child restraint manufacturer instructions and the instructions in this manual 1 1 Find the lower anchors for the desired seating position 1 2 Put the child restraint on the seat 1 3 Attach and tighte...

Page 90: ...drest route the single tether over the seatback If you are using a dual tether in the center seating position without a headrest route the dual tether over the seatback 3 Before placing a child in the...

Page 91: ...the child restraint using LATCH If a child restraint is secured in the vehicle using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH System on page 3 41 for top...

Page 92: ...can be tightened but not pulled out of the retractor 5 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the s...

Page 93: ...a top tether anchor disconnect it Securing Child Restraints Center Front Seat Position WARNING A child in a child restraint in the center front seat can be badly injured or killed by the frontal airb...

Page 94: ...l circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always m...

Page 95: ...ht and stay lit when the vehicle is started See Passenger Airbag Status Indicator on page 5 14 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of...

Page 96: ...ng a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the safety belt path and attempt to move it side to side and back and forth When the chil...

Page 97: ...nts Glove Box Lift up on the glove box lever to open it Cupholders Cupholders may be built into the front center console front portion of the front center seat and rear armrest of the vehicle Sunglass...

Page 98: ...eats Split Folding on page 3 8 for more information Center Console Storage For vehicles with a front center console storage area open it by pulling up on the latch located in the front of the console...

Page 99: ...ging System Light 5 15 Malfunction Indicator Lamp 5 16 Brake System Warning Light 5 18 Antilock Brake System ABS Warning Light 5 19 Electronic Stability Control ESC Off Light 5 19 Electronic Stability...

Page 100: ...luid Messages 5 35 Vehicle Personalization Vehicle Personalization 5 35 Universal Remote System Universal Remote System 5 40 Universal Remote System Programming 5 40 Universal Remote System Operation...

Page 101: ...urrent call b g Mute Push to Talk Press to silence the vehicle speakers only Press again to turn the sound on For vehicles with OnStar or Bluetooth systems press and hold b g for longer than two secon...

Page 102: ...ndshield Washer Push the paddle L at the top of the lever to spray washer fluid on the windshield The wipers run for several sweeps and then either stop or return to the preset speed The ignition key...

Page 103: ...ce zone in which the vehicle is traveling To adjust for compass variance use the following procedure Compass Variance Zone Procedure 1 Do not set the compass zone when the vehicle is moving Only set i...

Page 104: ...ocedure 1 Before calibrating the compass make sure the compass zone is set to the variance zone in which the vehicle is located See Compass Variance Zone Procedure earlier in this section Do not opera...

Page 105: ...date 1 Turn the radio on 2 Press the H button and the HR MIN MM DD and YYYY hour minute month day and year display 3 Press the pushbutton located under any one of the tabs to be changed 4 To increase...

Page 106: ...se because the vehicle could catch fire and cause injury or death Notice Leaving electrical equipment plugged in for an extended period of time while the vehicle is off will drain the battery Always u...

Page 107: ...could ignite them and possibly damage the vehicle Never put flammable items in the ashtray Warning Lights Gauges and Indicators Warning lights and gauges can signal that something is wrong before it b...

Page 108: ...Black plate 10 1 Chevrolet Impala Owner Manual 2012 5 10 Instruments and Controls Instrument Cluster English Uplevel Shown Base and Metric Similar I n f o r m a t i o nP r o v i d e db y...

Page 109: ...curate If the vehicle needs a new odometer installed it must be set to the mileage total of the old odometer If that is not possible then it will be set at zero and a label must be put on the driver d...

Page 110: ...em with the fuel gauge At the gas station the gas pump shuts off before the gauge reads full It takes a little more or less fuel to fill up than the gauge indicated For example the gauge may have indi...

Page 111: ...lashes and a chime may come on to remind the driver to fasten their safety belt Then the light stays on solid until the belt is buckled This cycle may continue several times if the driver remains or b...

Page 112: ...em see Airbag System on page 3 19 The airbag readiness light flashes for a few seconds when the engine is started If the light does not come on then have it fixed immediately WARNING If the airbag rea...

Page 113: ...several seconds both status indicator lights remain on or if there are no lights at all there may be a problem with the lights or the passenger sensing system See your dealer for service WARNING If t...

Page 114: ...serious damage to the vehicle This system assists the service technician in correctly diagnosing any malfunction Notice If the vehicle is continually driven with this light on the emission controls m...

Page 115: ...the cap properly installed should turn the light off Check that good quality fuel is used Poor fuel quality causes the engine not to run as efficiently as designed and may cause stalling after start...

Page 116: ...pare the vehicle for inspection Brake System Warning Light The vehicle brake system consists of two hydraulic circuits If one circuit is not working the remaining circuit can still work to stop the ve...

Page 117: ...teady Then start the engine again to reset the system If the ABS light stays on or comes on again while driving the vehicle needs service If the regular brake system warning light is not on the vehicl...

Page 118: ...ctronic Stability Control ESC or the Traction Control System TCS indicator warning light comes on briefly when the engine is started If the light does not come on or stays on have the vehicle serviced...

Page 119: ...ssure Light For vehicles with the Tire Pressure Monitor System TPMS this light comes on briefly when the engine is started It provides information about tire pressures and the TPMS When the Light Is O...

Page 120: ...gine If it does not have the vehicle serviced by your dealer If the system is working normally the indicator light then goes off If the light comes on and stays on it means that oil is not flowing thr...

Page 121: ...when the cruise control is turned off See Cruise Control on page 9 30 for more information Information Displays Driver Information Center DIC Your vehicle has a Driver Information Center DIC All messa...

Page 122: ...ter DIC Buttons The buttons are the trip fuel vehicle information customization and set reset buttons The button functions are detailed in the following pages 3 Trip Fuel Press this button to display...

Page 123: ...5 miles As the vehicle begins moving the display will then increase to 8 2 km 5 1 miles 8 4 km 5 2 miles etc If the retro active reset feature is activated after the vehicle is started but before it...

Page 124: ...n Vehicle Information Menu Items T Vehicle Information Press this button to scroll through the following menu items Oil Life Press the vehicle information button until OIL LIFE REMAINING displays This...

Page 125: ...curs see your dealer for service Change Compass Zone Your vehicle may have this feature To change the compass zone through the DIC see Compass on page 5 5 Calibrate Compass Your vehicle may have this...

Page 126: ...r immediately Brake System Messages SERVICE BRAKE SYSTEM This message displays when service is required on the brake system Have the brake system serviced by your dealer as soon as possible The brake...

Page 127: ...panel cluster and or DIC stop the vehicle as soon as possible Do not increase the engine speed above normal idling speed See Engine Overheating on page 10 15 for more information This message display...

Page 128: ...uster See Engine Oil Pressure Light on page 5 22 Stop the vehicle immediately as engine damage can result from driving a vehicle with low oil pressure Have the vehicle serviced by your dealer as soon...

Page 129: ...s only when the ignition is in ON RUN The message will not disappear until the turn signal is manually turned off or a turn is completed Ride Control System Messages SERVICE STABILITRAK If your vehicl...

Page 130: ...If your vehicle has the Traction Control System TCS this message displays when the TCS turns off See Traction Control System TCS on page 9 27 for more information This message may display when the ign...

Page 131: ...ases or feels heavier but you will still be able to steer the vehicle Have your vehicle serviced by your dealer immediately SERVICE VEHICLE SOON This message displays when a non emissions related malf...

Page 132: ...pressure warning light will also come on See Tire Pressure Light on page 5 21 You can receive more than one tire pressure message at a time To read the other messages that may have been sent at the sa...

Page 133: ...only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers All of the customization options may not be available on your vehicle Only th...

Page 134: ...ish FRANCAIS All messages will appear in French ESPANOL All messages will appear in Spanish NO CHANGE No change will be made to this feature The current setting will remain To select a setting press t...

Page 135: ...ash when you press the lock button on the RKE transmitter HORN ONLY The horn will sound on the second press of the lock button on the RKE transmitter HORN LIGHTS ON default The exterior lamps will fla...

Page 136: ...The exterior lamps will stay on for 30 seconds 1 MINUTE The exterior lamps will stay on for one minute 2 MINUTES The exterior lamps will stay on for two minutes NO CHANGE No change will be made to th...

Page 137: ...ing will remain There is no default for chime volume The volume will stay at the last known setting To select a setting press the set reset button while the desired setting is displayed on the DIC REM...

Page 138: ...E SETTINGS PRESS V TO EXIT appears in the DIC display Press the set reset button once to exit the menu If you do not exit pressing the customization button again will return you to the beginning of th...

Page 139: ...e control transmitter is needed for Fixed Code programming The programmed buttons should be erased when the vehicle is sold or the lease ends See Erasing Universal Home Remote Buttons in this section...

Page 140: ...amming is complete 5 Press and release the same button again The garage door should move confirming that programming is successful and complete To program another Rolling Code device such as an additi...

Page 141: ...ip switches depending on the brand of transmitter The garage door opener receiver motor head unit could also have a row of dip switches that can be used when programming the Universal Home Remote If t...

Page 142: ...is in the down position write Right If a switch is set between the up and down position write Middle The switch settings written down in Step 2 will now become the button strokes to be entered into t...

Page 143: ...buttons at the same time The indicator lights will turn on 6 Press and hold the button that will be used to control the garage door until the garage door moves The indicator light above the selected b...

Page 144: ...grammed buttons should be erased when the vehicle is sold or the lease ends To erase either Rolling Code or Fixed Code on the Universal Home Remote device 1 Press and hold the 2 outside buttons at the...

Page 145: ...tion Control 6 5 Courtesy Lamps 6 5 Dome Lamps 6 6 Reading Lamps 6 6 Lighting Features Entry Lighting 6 6 Delayed Entry Lighting 6 7 Delayed Exit Lighting 6 7 Parade Dimming 6 7 Battery Load Managemen...

Page 146: ...rned off When the headlamps are turned on while the vehicle is off the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained Turn the headlam...

Page 147: ...mps are not on The instrument panel and cluster are also not on The headlamps automatically change from DRL to the regular headlamps depending on the darkness of the surroundings The other lamps that...

Page 148: ...ns to its starting position whenever it is released If after signaling a turn or lane change the arrow flashes rapidly or does not come on a signal bulb might be burned out Have the bulbs replaced If...

Page 149: ...panel to the left of the steering wheel Push the knob in all the way until it extends out and then turn the knob clockwise or counterclockwise to brighten or dim the lights Push the knob back in when...

Page 150: ...ing For vehicles with courtesy lamps they come on and stay on for a set time whenever the unlock symbol is pressed on the Remote Keyless Entry RKE transmitter If a door is opened the lamps stay on whi...

Page 151: ...ignition must be off for delayed exit lighting to work When the key is removed interior illumination activates and remains on until one of the following occurs The ignition is in ON RUN The power doo...

Page 152: ...engine idle speed to generate more power whenever needed It can temporarily reduce the power demands of some accessories Normally these actions occur in steps or levels without being noticeable In rar...

Page 153: ...tasks while driving This system provides access to many audio and non audio listings To minimize taking your eyes off the road while driving do the following while the vehicle is parked Become familia...

Page 154: ...rrent Feature TheftLock is designed to discourage theft of the vehicle s radio by learning a portion of the Vehicle Identification Number VIN The radio does not operate if it is stolen or moved to a d...

Page 155: ...e or decrease the volume 4 Information Press to switch the display between the radio station frequency and the time While the ignition is off press this button to display the time Speed Compensated Vo...

Page 156: ...and treble settings Unique EQ settings can be saved for each source Setting the Tone Bass Midrange Treble Radio with CD MP3 BASS MID TREB Bass Midrange or Treble To adjust the bass midrange or treble...

Page 157: ...de To adjust the balance or fade 1 Press the f knob until the speaker control tabs display 2 Highlight the desired speaker control tab by doing one of the following Press the f knob Press the softkey...

Page 158: ...played Auto Text will automatically page scroll the information every three seconds above the FAV presets on the radio display By default Auto Text is enabled To change the Auto Text setting 1 Press M...

Page 159: ...utton and steering wheel controls if the vehicle has this feature Radios that have a FAV button store radio stations as favorites up to 36 stations can be programmed as favorites using the 6 softkeys...

Page 160: ...ice If XM Service needs to be reactivated the radio will display No Subscription Please Renew on channel XM1 For more information contact XM at www xmradio com or call 1 800 929 2100 in the U S and ww...

Page 161: ...ory tabs Continue pressing the CAT button until the desired category name displays Radios with CD and DVD can also navigate the category list by pressing the FWD or the s REV button 2 Press either of...

Page 162: ...favorites pages can be set up using the MENU button To set up the number of favorites pages 1 Press the MENU button 2 Press the softkey located below the FAV 1 6 tab 3 Select the number of favorites p...

Page 163: ...ted category The system is working properly XM Theftlocked The XM receiver in the vehicle could have previously been in another vehicle For security purposes XM receivers cannot be swapped between veh...

Page 164: ...veling or standing under heavy foliage bridges garages or tunnels may cause loss of the XM signal for a period of time Cellular Phone Usage Cellular phone usage may cause interference with the vehicle...

Page 165: ...not add labels to a disc It could get caught in the CD player Use a marking pen to write on the top of the disc if a description is needed Do not use CD lens cleaners They could damage the CD player...

Page 166: ...go to the start of the current track if more than 10 seconds have played Press and hold or press multiple times to continue moving backward through the tracks on the CD SEEK Press to go to the next tr...

Page 167: ...u or wpl extension Files with an mp3 or cda file extension Root Directory The root directory is treated as a folder Files are stored in the root directory when the disc or storage device does not cont...

Page 168: ...e track if more than 10 seconds have played Press and hold or press multiple times to continue moving backward through tracks SEEK Press to go to the next track Press and hold or press multiple times...

Page 169: ...is scanning in the background When the scan is finished the disc begins playing files in order by artist The current artist playing is shown on the second line of the display Once all songs by that ar...

Page 170: ...one set into the front auxiliary input jack However an external audio device such as an iPod laptop computer MP3 player CD changer or cassette tape player can be connected to the auxiliary input jack...

Page 171: ...n See Storing and Deleting Phone Numbers in this section for more information WARNING When using a cell phone it can be distracting to look too long or too often at the screen of the phone or the info...

Page 172: ...ation Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used See the cell phone manufacturer s user guide for Bluetooth f...

Page 173: ...air additional phones Listing All Paired and Connected Phones The system can list all cell phones paired to it If a paired cell phone is also connected to the vehicle the system responds with is conne...

Page 174: ...phone number or group of numbers you want to store all at once with no pauses then follow the directions given by the system to save a name tag for this number Using the Digit Store Command If an unwa...

Page 175: ...1 Press and hold b g for two seconds 2 Say Dial or Call 3 Say the entire number without pausing or say the name tag Once connected the person called will be heard through the audio speakers Using the...

Page 176: ...call and switch to the call on hold Three Way Calling Three way calling must be supported on the cell phone and enabled by the wireless service carrier 1 While on a call press b g 2 Say Three way call...

Page 177: ...econds 2 Say Bluetooth This command can be skipped 3 Say Voice The system responds OK accessing phone name The cell phone s normal prompt messages will go through their cycle according to the phone s...

Page 178: ...IG Inc and any use of such marks by General Motors is under license Other trademarks and trade names are those of their respective owners See Radio Frequency Statement on page 13 15 for information re...

Page 179: ...ingle climate control system The heating cooling defrost defog and ventilation can be controlled with this system For vehicles with heated seats see Heated Front Seats on page 3 7 Dual Zone with Optio...

Page 180: ...ning the knob between two modes can select a combination of those modes If the airflow seems low when the fan is at the highest setting the passenger compartment air filter may need to be replaced The...

Page 181: ...perature is above freezing A flashing indicator light indicates that the air conditioning compressor is currently not available On hot days open the windows to let hot inside air escape then close the...

Page 182: ...ger operation will increase if the vehicle is being driven For vehicles with heated outside rearview mirrors the mirrors heat to help clear fog or frost from the surface of the mirror when the rear wi...

Page 183: ...cle has a passenger compartment particulate air filter It is located in the engine compartment below the air inlet grille on the passenger side The filter traps most of the pollen from air entering th...

Page 184: ...6 Remove the air inlet grille 7 Remove the water deflector plate 8 Remove the old passenger compartment air filter 9 Reverse the steps to install the new air filter For best climate control system per...

Page 185: ...er Things That Burn 9 21 Engine Exhaust Engine Exhaust 9 21 Running the Vehicle While Parked 9 22 Automatic Transmission Automatic Transmission 9 22 Manual Mode 9 25 Brakes Antilock Brake System ABS 9...

Page 186: ...ont seat passenger to handle potential distractions Become familiar with vehicle features before driving such as programming favorite radio stations and adjusting climate control and seat settings Pro...

Page 187: ...ven a small amount of alcohol You can have a serious or even fatal collision if you drive after drinking Do not drink and drive or ride with a driver who has been drinking Ride home in a cab or if you...

Page 188: ...ut may require increased effort See your dealer if there is a problem Curve Tips Take curves at a reasonable speed Reduce speed before entering a curve Maintain a reasonable steady speed through the c...

Page 189: ...ose conditions But skids are always possible If the vehicle starts to slide follow these suggestions Ease your foot off the accelerator pedal and quickly steer the way you want the vehicle to go The v...

Page 190: ...ts could drown Do not ignore police warnings and be very cautious about trying to drive through flowing water Hydroplaning Hydroplaning is dangerous Water can build up under the vehicle s tires so the...

Page 191: ...lope WARNING Coasting downhill in N Neutral or with the ignition off is dangerous The brakes will have to do all the work of slowing down and they could get so hot that they would not work well You wo...

Page 192: ...aneuvers and braking while on ice Turn off cruise control on slippery surfaces Blizzard Conditions Being stuck in snow can be a serious situation Stay with the vehicle unless there is help nearby If p...

Page 193: ...until help arrives but only when you feel really uncomfortable from the cold Moving about to keep warm also helps If it takes some time for help to arrive now and then when you run the engine push the...

Page 194: ...Towing the Vehicle on page 10 65 Vehicle Load Limits It is very important to know how much weight your vehicle can carry Two labels on your vehicle show how much weight it may properly carry the Tire...

Page 195: ...XX lbs on your vehicle s placard 2 Determine the combined weight of the driver and passengers that will be riding in your vehicle 3 Subtract the combined weight of the driver and passengers from XXX k...

Page 196: ...Occupant and Cargo Weight 317 kg 700 lbs Example 2 A Maximum Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 340 kg 750 lbs C Available Cargo Weight 1...

Page 197: ...for your vehicle or the Gross Axle Weight Rating GAWR for either the front or rear axle If there is a heavy load it should be spread out WARNING Do not load the vehicle any heavier than the Gross Veh...

Page 198: ...oose items in the vehicle Do not leave a seat folded down unless needed Starting and Operating New Vehicle Break In Notice The vehicle does not need an elaborate break in But it will perform better in...

Page 199: ...etained Accessory Power RAP will remain active See Retained Accessory Power RAP on page 9 18 This position locks the ignition and steering wheel It also locks the transmission This is the only positio...

Page 200: ...equired for emission inspection purposes The switch stays in this position when the engine is running If you leave the key in the ACC ACCESSORY or ON RUN position with the engine off the battery could...

Page 201: ...cranking Notice Cranking the engine for long periods of time by returning the key to the START position immediately after cranking has ended can overheat and damage the cranking motor and drain the ba...

Page 202: ...jured Plug the cord into a properly grounded three prong 110 volt AC outlet If the cord will not reach use a heavy duty three prong extension cord rated for at least 15 amps 4 Before starting the engi...

Page 203: ...4 Turn the ignition key to LOCK OFF 5 Remove the key and take it with you If you can leave the vehicle with the ignition key in your hand the vehicle is in P Park Console Shift Lever If the vehicle is...

Page 204: ...lease system The shift lock release is designed to Prevent ignition key removal unless the shift lever is in P Park Prevent movement of the shift lever out of P Park unless the ignition is in ON RUN a...

Page 205: ...to CO can cause unconsciousness and even death Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or t...

Page 206: ...atic transmission shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the...

Page 207: ...trailer see Driving Characteristics and Towing Tips on page 9 39 Make sure the shift lever is fully in P Park before starting the engine The vehicle has an automatic transmission shift lock control sy...

Page 208: ...ting the vehicle D Drive This position is for normal driving It provides the best fuel economy If you need more power for passing and you are Going less than 56 km h 35 mph push the accelerator pedal...

Page 209: ...f the steering wheel to increase or decrease the gear range available When you shift from D Drive to L Low the transmission will shift to a pre determined lower gear range The highest gear available f...

Page 210: ...will separately work the brakes at each wheel ABS can change the brake pressure to each wheel as required faster than any driver could This can help the driver steer around the obstacle while braking...

Page 211: ...ce Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts Make sure that the parking brake is fully released and the brake warning lig...

Page 212: ...cordingly See Ride Control System Messages on page 5 31 for more information To limit wheel spin especially in slippery road conditions TCS should always be left on But the system can be turned off if...

Page 213: ...e Ride Control System Messages on page 5 31 This light will flash on the instrument panel cluster when the ESC system is both on and activated You may also feel or hear the system working this is norm...

Page 214: ...RVICE STABILITRAK message and the ESC TCS light will be on solid to warn the driver that ESC is disabled and requires service If the problem does not clear after restarting the vehicle you should see...

Page 215: ...ry Setting Cruise Control The cruise control light on the instrument panel cluster comes on after the cruise control has been set to the desired speed See Instrument Cluster on page 5 10 If the cruise...

Page 216: ...Using Cruise Control Use the accelerator pedal to increase vehicle speed When you take your foot off the pedal the vehicle will slow down to the cruise speed you set earlier Using Cruise Control on Hi...

Page 217: ...optiergas com Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 See Fuel E85 85 Ethanol on page 9 36 For all ot...

Page 218: ...e in states adopting California Emissions Standards the vehicle will operate satisfactorily on fuels meeting federal specifications but emission control system performance might be affected The malfun...

Page 219: ...sits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines containing oxygenates such...

Page 220: ...ng the tank with fuel mixtures that do not meet ASTM or CGSB specifications can affect driveability and could cause the malfunction indicator lamp to come on As the outside temperature approaches free...

Page 221: ...ility the fuel cap will be yellow and state that E85 or gasoline can be used See Fuel E85 85 Ethanol on page 9 36 To remove the fuel cap turn it slowly counterclockwise While refueling hang the tether...

Page 222: ...not fit properly might cause the malfunction indicator lamp to light and could damage the fuel tank and emissions system See Malfunction Indicator Lamp on page 5 16 Filling a Portable Fuel Container...

Page 223: ...cluding speed limit restrictions having to do with trailering Make sure the rig will be legal not only where you live but also where you will be driving A good source for this information can be state...

Page 224: ...icle without a trailer This can help to avoid situations that require heavy braking and sudden turns Passing More passing distance is needed when towing a trailer Because the rig is longer it is neces...

Page 225: ...possibility of the engine and the transmission overheating If the engine does overheat see Engine Overheating on page 10 15 Parking on Hills WARNING Parking the vehicle on a hill with the trailer att...

Page 226: ...or the vehicle is not driven properly For example if the trailer is too heavy the brakes may not work well or even at all The driver and passengers could be seriously injured The vehicle may also be...

Page 227: ...e amount of tongue weight the vehicle can carry See Weight of the Trailer Tongue later in this section for more information Maximum trailer weight is calculated assuming only the driver is in the tow...

Page 228: ...ight hitch is needed Here are some rules to follow The rear bumper on the vehicle is not intended for hitches Do not attach rental hitches or other bumper type hitches to it Use only a frame mounted h...

Page 229: ...n them properly Conversions and Add Ons Add On Electrical Equipment Notice Do not add anything electrical to the vehicle unless you check with your dealer first Some electrical equipment can damage th...

Page 230: ...Black plate 46 1 Chevrolet Impala Owner Manual 2012 9 46 Driving and Operating 2 NOTES I n f o r m a t i o nP r o v i d e db y...

Page 231: ...tic Transmission Shift Lock Control Function Check 10 22 Ignition Transmission Lock Check 10 22 Park Brake and P Park Mechanism Check 10 22 Wiper Blade Replacement 10 23 Headlamp Aiming Headlamp Aimin...

Page 232: ...10 52 If a Tire Goes Flat 10 53 Tire Changing 10 54 Compact Spare Tire 10 61 Jump Starting Jump Starting 10 62 Towing Towing the Vehicle 10 66 Recreational Vehicle Towing 10 66 Appearance Care Exteri...

Page 233: ...t pretensioners and lithium batteries contained in Remote Keyless Entry transmitters may contain perchlorate materials Special handling may be necessary For additional information see www dtsc ca gov...

Page 234: ...ks Doing Your Own Service Work WARNING It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or parts Always follow owner manual procedures and consu...

Page 235: ...It is located to the left of the parking brake pedal 2 Then go to the front of the vehicle and release the secondary hood latch located near the center of the hood front by pushing the latch to the ri...

Page 236: ...Black plate 6 1 Chevrolet Impala Owner Manual 2012 10 6 Vehicle Care Engine Compartment Overview I n f o r m a t i o nP r o v i d e db y...

Page 237: ...ir Cleaner Filter on page 10 11 K Coolant Surge Tank and Pressure Cap See Engine Coolant on page 10 13 Engine Oil To ensure proper engine performance and long life careful attention must be paid to en...

Page 238: ...oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications on...

Page 239: ...always select an oil that meets the dexos1 specification or equivalent See Specification for more information Engine Oil Additives Engine Oil Flushes Do not add anything to the oil The recommended oi...

Page 240: ...lso important to check the oil regularly over the course of an oil drain interval and keep it at the proper level If the system is ever reset accidentally the oil must be changed at 5 000 km 3 000 mi...

Page 241: ...er Filter Inspect the air cleaner filter at the scheduled maintenance intervals and replace it at the first oil change after each 80 000 km 50 000 mi interval See Maintenance Schedule on page 11 3 for...

Page 242: ...the hood A Engine Cooling Fans Out of View B Coolant Surge Tank and Pressure Cap WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause in...

Page 243: ...the engine use a 50 50 mixture of deionized water or clean drinkable water and DEX COOL coolant Use a 50 50 mixture of deionized water or clean drinkable water and DEX COOL coolant If using this mixtu...

Page 244: ...engine parts Coolant contains ethylene glycol and it will burn if the engine parts are hot enough Do not spill coolant on a hot engine Notice This vehicle has a specific coolant fill procedure Failure...

Page 245: ...lant surge tank 5 Replace the cap Be sure the cap is hand tight and fully seated Notice If the pressure cap is not tightly installed coolant loss and possible engine damage may occur Be sure the cap i...

Page 246: ...eat gauge is no longer in the overheat zone or an engine coolant temperature warning light no longer displays the vehicle can be driven Continue to drive the vehicle slowly for about 10 minutes Keep a...

Page 247: ...luid Notice Extremely small amounts of contamination can cause steering system damage and cause it to not work properly Do not allow contaminants to contact the fluid side of the reservoir cap dipstic...

Page 248: ...ne Compartment Overview on page 10 6 for more information on location Notice When using concentrated washer fluid follow the manufacturer s instructions for adding water Do not mix water with ready to...

Page 249: ...or if there is a rapid increase in pedal travel This could be a sign that brake service might be required Brake Adjustment Every time the brakes are applied with or without the vehicle moving the bra...

Page 250: ...is hot enough You or others could be burned and the vehicle could be damaged Add brake fluid only when work is done on the brake hydraulic system When the brake fluid falls to a low level the brake wa...

Page 251: ...an explode You can be badly hurt if you are not careful See Jump Starting on page 10 62 for tips on working around a battery without getting hurt Infrequent Usage Remove the black negative cable from...

Page 252: ...ervice Ignition Transmission Lock Check While parked and with the parking brake set try to turn the ignition to LOCK OFF in each shift lever position The ignition should turn to LOCK OFF only when the...

Page 253: ...en no wiper blade is installed could damage the windshield Any damage that occurs would not be covered by your warranty Do not allow the wiper arm to touch the windshield To replace the windshield wip...

Page 254: ...s recommended that the vehicle be taken to the dealer for service Bulb Replacement For the proper type of replacement bulbs see Replacement Bulbs on page 10 28 For any bulb changing procedure not list...

Page 255: ...caps to gain access to the bulbs 6 Turn the old bulb counterclockwise and remove it from the retaining ring by pulling it away from the headlamp 7 Remove the electrical connector from the bulb by rais...

Page 256: ...ner Manual 2012 10 26 Vehicle Care 11 Push the headlamp assembly toward the vehicle 12 Push down on the plastic headlamp retainer to reinstall it 13 Reinstall the screw from the headlamp assembly I n...

Page 257: ...nhook the net from the upper wing nut 3 Turn the upper wing nut counterclockwise and remove it 4 Pull the carpet away from the rear of the vehicle 5 Turn the two hex nuts counterclockwise to remove th...

Page 258: ...057 For replacement bulbs not listed here contact your dealer Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload W...

Page 259: ...by an electrical problem and not snow or ice be sure to get it fixed Fuses and Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of fuses and circ...

Page 260: ...A C CMPRSR Air Conditioning Compressor ABS MTR 1 Antilock Brake System ABS Motor 1 ABS MTR 2 ABS Motor 2 AIR PUMP Air Pump AIR SOL Air Injection Reactor Solenoid AIRBAG DISPLAY Airbag Display AUX PWR...

Page 261: ...Cooling Fan 2 FOG LAMPS Fog Lamps If Equipped FSCM Fuel System Control Module HDLP MDL Headlamp Module HORN Horn HTD MIR Heated Mirror IGN 1 Ignition 1 INJ 2 Injector 2 INT LIGHTS Interior Lamps INT L...

Page 262: ...TRANS Transmission VACUUM PUMP Vacuum Pump WPR Wiper WSW Windshield Wiper Relay Usage A C CMPRSR Air Conditioning Compressor FAN 1 Cooling Fan 1 FAN 2 Cooling Fan 2 FAN 3 Cooling Fan 3 VAC PUMP Vacuu...

Page 263: ...SEAT Heated Seats PWR MIR Power Mirrors PWR SEAT Power Seats PWR WNDW Power Window RAP Retained Accessory Power S ROOF Sunroof TRUNK Trunk TRUNK Trunk Relay XM XM Radio Wheels and Tires Tires Every ne...

Page 264: ...ep tires at the recommended pressure Worn or old tires can cause a crash If the tread is badly worn replace them Replace any tires that have been damaged by impacts with potholes curbs etc Improperly...

Page 265: ...ize and date the tire was manufactured The TIN is molded onto both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in...

Page 266: ...inflation see Tire Pressure on page 10 40 F Tire Size A combination of letters and numbers define a tire s width height aspect ratio construction type and service description The letter T as the firs...

Page 267: ...e Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in kPa kilopascal or psi pounds per square inch...

Page 268: ...idewall The side of an asymmetrical tire that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit for air pressure Light Truck LT Metric Tire A tire used on light duty tr...

Page 269: ...support for a tire and upon which the tire beads are seated Sidewall The portion of a tire between the tread and the bead Speed Rating An alphanumeric code assigned to a tire indicating the maximum s...

Page 270: ...good Underinflated tires or tires that do not have enough air can result in Tire overloading and overheating which could lead to a blowout Premature or irregular wear Poor handling Reduced fuel econom...

Page 271: ...r adjustment is necessary If the inflation pressure is low add air until the recommended pressure is reached If the inflation pressure is high press on the metal stem in the center of the tire valve t...

Page 272: ...t operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and then...

Page 273: ...ressure levels can be viewed For additional information and details about the DIC operation and displays see Driver Information Center DIC on page 5 23 and Tire Messages on page 5 33 The low tire pres...

Page 274: ...er in this section One or more TPMS sensors are missing or damaged The malfunction light and the DIC message should go off when the TPMS sensors are installed and the sensor matching process is perfor...

Page 275: ...the TPMS sensor A horn chirp confirms that the sensor identification code has been matched to this tire and wheel position 6 Proceed to the passenger side front tire and repeat the procedure in Step 5...

Page 276: ...51 Use this rotation pattern when rotating the tires Do not include the compact spare tire in the tire rotation Adjust the front and rear tires to the recommended inflation pressure on the Tire and Lo...

Page 277: ...10 46 for more information The rubber in tires ages over time This also applies for the spare tire if the vehicle has one even if it is never used Multiple conditions including temperatures loading c...

Page 278: ...design the TPC Spec number will be followed by MS for mud and snow See Tire Sidewall Labeling on page 10 34 for additional information GM recommends replacing all the tires at the same time Uniform t...

Page 279: ...n label Different Size Tires and Wheels If wheels or tires are installed that are a different size than the original equipment wheels and tires vehicle performance including its braking ride and handl...

Page 280: ...er Car Tires Must Conform to Federal Safety Requirements In Addition To These Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controll...

Page 281: ...sible tire failure Wheel Alignment and Tire Balance The tires and wheels were aligned and balanced at the factory to provide the longest tire life and best overall performance Adjustments to wheel ali...

Page 282: ...is dangerous How it has been used or how far it has been driven may be unknown It could fail suddenly and cause a crash When replacing wheels use a new GM original equipment wheel Tire Chains WARNING...

Page 283: ...if possible WARNING Driving on a flat tire will cause permanent damage to the tire Re inflating a tire after it has been driven on while severely underinflated or flat may cause a blowout and a serio...

Page 284: ...not allow passengers to remain in the vehicle 5 Place wheel blocks on both sides of the tire at the opposite corner of the tire being changed When the vehicle has a flat tire B use the following examp...

Page 285: ...ire include the jack A extension and protection guide B and wheel wrench C Removing the Flat Tire and Installing the Spare Tire This vehicle may have aluminum wheels with exposed wheel nuts Use the wh...

Page 286: ...d the wheel cover use the following procedure to remove the flat tire and install the spare tire 1 Do a safety check before proceeding See If a Tire Goes Flat on page 10 53 2 Turn the wheel wrench cou...

Page 287: ...k lift head into the proper location before raising the vehicle WARNING Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and tr...

Page 288: ...a cloth or a paper towel can be used however use a scraper or wire brush later to remove all rust or dirt 7 Remove any rust or dirt from the wheel bolts mounting surfaces and spare wheel 8 Install th...

Page 289: ...cking wheel nuts See Capacities and Specifications on page 12 2 for original equipment wheel nut torque specifications Notice Improperly tightened wheel nuts can lead to brake pulsation and rotor dama...

Page 290: ...wheel surface damage To store a full size tire 1 Install the tools in their original location in the trunk area and secure 2 Place the tire valve stem facing down and the protector guide placed throug...

Page 291: ...Screw E Wing Nut F Jack G Wheel Wrench H Foam Holder I Bolt Screw Compact Spare Tire If this is a police vehicle see Compact Spare Tire in the Impala Police Package Supplement for compact spare tire i...

Page 292: ...shape in case you need it again Notice When the compact spare is installed do not take the vehicle through an automatic car wash with guide rails The compact spare can get caught on the rails which ca...

Page 293: ...Only use a vehicle that has a 12 volt system with a negative ground for jump starting If the other vehicle does not have a 12 volt system with a negative ground both vehicles can be damaged 2 Position...

Page 294: ...help immediately WARNING Fans or other moving engine parts can injure you badly Keep your hands away from moving parts once the engine is running 5 Connect one end of the red positive cable to the ju...

Page 295: ...by the vehicle warranty Always connect and remove the jumper cables in the correct order making sure that the cables do not touch each other or other metal Jumper Cable Removal A Heavy Unpainted Meta...

Page 296: ...motor home The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing Dinghy towing is towing the vehicle with all four wheels on the ground Dolly towing is...

Page 297: ...formation Dolly Towing Use the following procedure to dolly tow the vehicle from the front 1 Attach the dolly to the tow vehicle following the dolly manufacturer s instructions 2 Drive the front wheel...

Page 298: ...in Dry the finish with a soft clean chamois or an all cotton towel to avoid surface scratches and water spotting Finish Care Application of aftermarket clearcoat sealant wax materials is not recommend...

Page 299: ...extreme dusty conditions sand salt heat sun snow and ice Weatherstrips Apply silicone grease on weatherstrips to make them last longer seal better and not stick or squeak See Recommended Fluids and L...

Page 300: ...ake them last longer seal better and not stick or squeak Underbody Maintenance Use plain water to flush dirt and debris from the vehicle s underbody Your dealer or an underbody car washing system can...

Page 301: ...mage do not clean the interior using the following cleaners or techniques Never use a razor or any other sharp object to remove a soil from any interior surface Never use a brush with stiff bristles N...

Page 302: ...oil to the cleaning cloth 5 If the soil is not completely removed use a mild soap solution followed only by club soda or plain water If the soil is not completely removed it may be necessary to use a...

Page 303: ...soap solution Damage caused by air fresheners would not be covered by the vehicle warranty Care of Safety Belts Keep belts clean and dry WARNING Do not bleach or dye safety belts It may severely weak...

Page 304: ...dals Use the floor mat with the correct side up Do not turn it over Do not place anything on top of the driver side floor mat Use only a single floor mat on the driver side Do not place one floor mat...

Page 305: ...ormed Your dealer has trained technicians who can perform required maintenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers h...

Page 306: ...ded Fuel on page 9 33 Refer to the information in the Maintenance Schedule Additional Required Services Normal chart The Additional Required Services Severe are for vehicles that are Mainly driven in...

Page 307: ...set Your trained dealer technician can perform this work If the engine oil life system is reset accidentally service the vehicle within 5 000 km 3 000 mi since the last service Reset the oil life syst...

Page 308: ...rby heat shields for loose or damaged parts Lubricate body components See Exterior Care on page 10 68 Check starter switch See Starter Switch Check on page 10 21 Check automatic transmission shift loc...

Page 309: ...Black plate 5 1 Chevrolet Impala Owner Manual 2012 Service and Maintenance 11 5 I n f o r m a t i o nP r o v i d e db y...

Page 310: ...s Replacement may also be needed if there is a reduction in air flow excessive window fogging or odors b Check all fuel and vapor lines and hoses for proper hook up routing and condition Check that th...

Page 311: ...Black plate 7 1 Chevrolet Impala Owner Manual 2012 Service and Maintenance 11 7 I n f o r m a t i o nP r o v i d e db y...

Page 312: ...s Only Lubricate chassis components every 5 000 km 3 000 mi Have underbody flushing service performed once a year Additional Maintenance and Care Your vehicle is an important investment and caring for...

Page 313: ...nents See Recommended Fluids and Lubricants on page 11 11 for GM approved fluids Engine oil and windshield washer fluid levels should be checked at every fuel fill Instrument cluster lights may come o...

Page 314: ...eep the vehicle looking like new vehicle care products are available from your dealer For information on how to clean and protect the vehicle s interior and exterior see Interior Care on page 10 70 an...

Page 315: ...of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 10 13 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 12377967 in Canada 89021320 Windshield Washer Opti...

Page 316: ...Part No 12345579 in Canada 992887 Maintenance Replacement Parts Replacement parts identified below by name part number or specification can be obtained from your dealer Maintenance Replacement Parts P...

Page 317: ...Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts...

Page 318: ...Black plate 14 1 Chevrolet Impala Owner Manual 2012 11 14 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r m a t i o nP r o v i d e db y...

Page 319: ...Black plate 15 1 Chevrolet Impala Owner Manual 2012 Service and Maintenance 11 15 Date Odometer Reading Serviced By Services Performed I n f o r m a t i o nP r o v i d e db y...

Page 320: ...Black plate 16 1 Chevrolet Impala Owner Manual 2012 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed I n f o r m a t i o nP r o v i d e db y...

Page 321: ...m outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code...

Page 322: ...e air conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Automatic Transmission 5 0 L 5 3 qt Cooling System Including R...

Page 323: ...rolet Impala Owner Manual 2012 Technical Data 12 3 Engine Specifications Engine VIN Code Transmission Spark Plug Gap 3 6L V6 3 Automatic 1 10 mm 0 043 in Engine Drive Belt Routing I n f o r m a t i o...

Page 324: ...Black plate 4 1 Chevrolet Impala Owner Manual 2012 12 4 Technical Data 2 NOTES I n f o r m a t i o nP r o v i d e db y...

Page 325: ...Vehicle Data Recording and Privacy 13 14 Event Data Recorders 13 14 OnStar 13 15 Radio Frequency Identification RFID 13 15 Radio Frequency Statement 13 15 Customer Information Customer Satisfaction P...

Page 326: ...er if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB A...

Page 327: ...ons because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the Gener...

Page 328: ...0800 Customer Assistance for Text Telephone TTY Users To assist customers who are deaf hard of hearing or speech impaired and who use Text Telephones TTYs Chevrolet has TTY equipment available at its...

Page 329: ...our vehicle quickly and easily Find the Chevrolet recommended maintenance services for your vehicle GM Mobility Reimbursement Program This program is available to qualified applicants for cost reimbur...

Page 330: ...an owner or driver if they decide the claims are made too often or the same type of claim is made many times Services Provided Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to...

Page 331: ...ll help to make arrangements and explain how to receive payment Alternative Service If assistance cannot be provided right away the Roadside Assistance advisor may give permission to get local emergen...

Page 332: ...to your destination with minimal interruption of your daily schedule This includes one way or round trip shuttle service within reasonable time and distance parameters of your dealer s area Public Tr...

Page 333: ...Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally built Genuine GM Collision parts are t...

Page 334: ...f such insurance coverage is not available from your current insurance carrier consider switching to another insurance carrier If the vehicle is leased the leasing company may require you to have insu...

Page 335: ...ly value the repair using aftermarket parts Discuss this with the repair professional and insist on Genuine GM parts Remember if the vehicle is leased you may be obligated to have the vehicle repaired...

Page 336: ...n Time For Credit Card Orders Only VISA MasterCard Discover visit Helm Inc at www helminc com Or write to Helm Incorporated Attention Customer Service 47911 Halyard Drive Plymouth MI 48170 Prices are...

Page 337: ...a and you believe that the vehicle has a safety defect notify Transport Canada immediately and notify General Motors of Canada Limited Call Transport Canada at 1 800 333 0510 or write to Transport Can...

Page 338: ...vehicle s systems performed The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle is designe...

Page 339: ...peaking to an advisor See OnStar Overview on page 14 1 Radio Frequency Identification RFID RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system s...

Page 340: ...Black plate 16 1 Chevrolet Impala Owner Manual 2012 13 16 Customer Information 2 NOTES I n f o r m a t i o nP r o v i d e db y...

Page 341: ...he status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Push X to Make a call end a call or...

Page 342: ...ons Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle doors re...

Page 343: ...Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready then a...

Page 344: ...onds Please say the number you would like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System responds About to store name tag Does that s...

Page 345: ...an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options available How OnStar Service Works Automatic C...

Page 346: ...or jamming See Radio Frequency Statement on page 13 15 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Services f...

Page 347: ...vehicle Global Positioning System GPS Obstruction of the GPS can occur in a large city with tall buildings in parking garages around airports in tunnels underpasses or parking garages or in an area wi...

Page 348: ...al architecture of the vehicle Do not add any electrical equipment See Add On Electrical Equipment on page 9 45 Added electrical equipment may interfere with the operation of the OnStar system and cau...

Page 349: ...s Adding Equipment to the Vehicle 3 31 Passenger Status Indicator 5 14 Readiness Light 5 14 Servicing Airbag Equipped Vehicles 3 31 System Check 3 19 Alarm System Anti theft 2 11 AM FM Radio 7 6 Anten...

Page 350: ...rn Signal Sidemarker Stoplamps and Backup Lamps 10 27 Buying New Tires 10 47 C Calibration 5 5 California Fuel Requirements 9 34 Perchlorate Materials Requirements 10 3 Warning 10 3 Canadian Vehicle O...

Page 351: ...Publications Ordering Information 13 11 Customer Satisfaction Procedure 13 1 D Damage Repair Collision 13 9 Danger Warnings and Cautions iv Data Recorders Event 13 14 Daytime Running Lamps Automatic H...

Page 352: ...System 10 12 Cooling System Messages 5 29 Drive Belt Routing 12 3 Exhaust 9 21 Heater 9 18 Oil Life System 10 10 Oil Messages 5 30 Overheated Protection Operating Mode 10 16 Overheating 10 15 Power M...

Page 353: ...vice and Maintenance 11 1 Towing 9 39 Vehicle Care 10 2 Glove Box 4 1 GM Mobility Reimbursement Program 13 5 H Halogen Bulbs 10 24 Hazard Warning Flashers 6 3 Head Restraints 3 2 Headlamps Aiming 10 2...

Page 354: ...1 Light Electronic Stability Control ESC Off 5 19 Electronic Stability Control ESC Traction Control System TCS Indicator Warning 5 20 Lighter Cigarette 5 8 Lighting Delayed Entry 6 7 Delayed Exit 6 7...

Page 355: ...5 31 Service Vehicle 5 33 Tire 5 33 Transmission 5 34 Vehicle 5 27 Vehicle Reminder 5 35 Washer Fluid 5 35 Mirrors Automatic Dimming Rearview 2 15 Convex 2 13 Heated 2 14 Manual Rearview 2 14 Power 2...

Page 356: ...ks 2 7 Mirrors 2 14 Outlets 5 8 Protection Battery 6 8 Retained Accessory RAP 9 18 Seat Adjustment 3 4 Steering Fluid 10 17 Windows 2 16 Pregnancy Using Safety Belts 3 16 Privacy Radio Frequency Ident...

Page 357: ...Routing Engine Drive Belt 12 3 Running the Vehicle While Parked 9 22 S Safety Belts 3 10 Care 3 18 Extender 3 17 How to Wear Safety Belts Properly 3 11 Lap Belt 3 17 Lap Shoulder Belt 3 12 Reminders...

Page 358: ...10 17 Wheel Adjustment 5 2 Wheel Controls 5 3 Stoplamps and Back Up Lamps Bulb Replacement 10 27 Storage Rear 4 2 Storage Areas Armrest 4 1 Center Console 4 2 Convenience Net 4 2 Glove Box 4 1 Sunglas...

Page 359: ...rtesy 13 8 Trunk 2 9 Turn and Lane Change Signals 6 4 Turn Signal Bulb Replacement 10 27 U Uniform Tire Quality Grading 10 49 Universal Remote System 5 40 Operation 5 46 Programming 5 40 Using This Ma...

Page 360: ...ment and Tire Balance 10 51 Different Size 10 49 Replacement 10 51 When It Is Time for New Tires 10 46 Where to Put the Restraint 3 40 Windows 2 15 Power 2 16 Windshield Wiper Washer 5 4 Winter Drivin...

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