Triton® Traction
56
mAintenAnce
Should the Triton Traction Unit require service, contact the selling dealer
or DJO, LLC Service Department.
All returned units to the factory for service must include the following:
WARRANTY REPAIR/OUT OF WARRANTY REPAIR
1. Written statement containing the following information;
• RA Number - Obtain from Factory
• Unit Model Number
• Unit Serial Number
• Contact person with Phone and Fax Numbers
• Billing Address (for Out of Warranty Repair)
• Shipping Address (Where to Ship Unit after Repair)
• Detailed Description of Problem or Symptoms
2. Copy of original invoice issued at purchase of the unit.
3. Ship unit to Factory in the original container with all
accessories and information as required in item one (1)
above to:
DJO, LLC
Chattanooga Repair Center
47492 SD Hwy 22
PO Box 709
Clear Lake, SD 57226 USA
serVice
When shipping the unit to the dealer or factory, make certain the original
packaging is used. If the original packaging is not available, contact DJO,
LLC to obtain the packaging materials listed on
Page 17
for shipment.
Any damage sustained from improper packaging may render the
warranty null and void.
Service to these units should be performed only by a Field Service
Technician certified by DJO, LLC.
The Triton Traction unit and the Triton DTS Traction unit Service Manuals are
available for purchase and can be requested from the selling dealer or DJO,
LLC Service Department. The Service Manual contains safety precautions,
nomenclature, specifications, troubleshooting, removal and replacement
instructions, general maintenance, calibration instructions, parts lists,
schematics, warranty and other information which would assist a certified
service technician to repair the unit.
