Page 12
For technical questions, please call 1-888-866-5797.
Item 63042
SAFET
y
Op
ERA
TION
M
AINTENAN
c
E
SETU
p
Troubleshooting
problem
possible causes
Likely Solutions
Unit will not heat
up. Power light
does not come on.
1. Cord not connected.
2. No power at outlet.
3. Unit’s thermal overload tripped.
4. Internal damage or wear.
1. Check that cord is plugged in.
2. Check power at outlet. If outlet is unpowered,
turn off Unit and check circuit breaker.
If breaker is tripped, make sure circuit is right
capacity for Unit and circuit has no other loads.
3. Unplug Unit and allow to cool for 20 minutes.
After cooled, plug in Unit and continue use.
4. Have technician service Unit.
Steam output
is weak.
1. Water level is low.
2. Mineral build up in tank.
1. Refill according to
Note: Tank will need to
be refilled when steam flow decreases.
See Filling Tank on page 6.
2. Descale tank according to
cleaning,
Maintenance, and Lubrication on page 11
.
Excessive water
in steam.
1. Tank overfilled.
2. Unit not heated fully.
1. Fill tank according to
Filling Tank on page 6.
Only use included measuring cup to fill tank.
2. Wait until Steam Light goes out.
Follow all safety precautions whenever diagnosing or servicing the appliance.
Disconnect power supply before service.