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Troubleshooting

LED light indicator does not turn on

Make sure the power adapter is securely connected to a working electrical 
outlet.  Secondly, make sure the eSATA cable is inserted correctly into the 
hard drive and the computer. Turn on the power switch (page 7).

Computer does not detect hard drive

Make sure the eSATA cables are securely connected. If this still does not 
work, attach another known working device and working cable into the 
eSATA port on the computer. If the computer does not detect this known 
working device, the problem could be your computer's eSATA port. If the port 
and cable both work, and the hard drive is still not detected, contact 
customer support.

Summary of Contents for CADA-SA8 Series

Page 1: ...User s Manual CADA SA8 Series ...

Page 2: ...ing or opening this product will void your warranty Disclaimer Cavalry is not liable for compensation for data loss which may result from a malfunction of the product or from changes due to improper use repairs defects or battery change Please back up your data to avoid unexpected losses Cavalry reserves the right to make changes to the content of this manual without notice The most current manual...

Page 3: ...ation to delivering high quality products with excellent customer service will ensure your continued interest in our products This manual will assist in the operation of the product To optimize your experience with this product we recommend reading this entire manual before usage Please keep this manual for future reference 3 ...

Page 4: ...Table of Contents Preface 2 List of Accessories 5 Product Illustrations 6 Features 8 Setup Instructions 9 RAID 13 Troubleshooting 14 Warranty 17 Contact 18 4 ...

Page 5: ...List of Accessories 1 Power cord 2 eSATA RAID Controller PCI Express or PCI X Card depending on model 3 2 eSATA cables 4 Resources CD 5 3 1 2 4 ...

Page 6: ...Front 1 1 LED status indicators 2 Cooling fans 3 On Off Button 6 2 3 ...

Page 7: ...Back 7 6 5 4 Ventilation fans 5 Power jack 6 115V 230V switch 7 2 eSATA Ports one per channel 7 4 ...

Page 8: ...es eSATA interface Supports RAID Levels 0 0 1 5 and RAID 5 hot spare 19 fans for exceptional heat dissipation LED light indicators PC and Mac compatible Handles for easy access to hot swappable hard drives 8 ...

Page 9: ...ww cavalrystorage com manuals htm Step 1 Start your computer and wait for Windows or the Mac OS to load completely Step 2 Make sure the right voltage 115V or 230V is selected on the back of the drive set the switch to 115V if you live in North America Most other regions should use the 230V setting instead However still please check carefully before using the drive Then connect the power cord to th...

Page 10: ...ecessary drivers c the installation of the RAID configuration software d the initialization of your CADA SA8 disk array e the partitioning and formatting of your CADA SA8 disk array Step 4 After following the PDF Guide make sure your drive is recognized by your computer Make sure you have initialized partitioned and formatted your drive instructions are in the guide Step 5 After following the inst...

Page 11: ... are having trouble installing any file or driver from the CD you may try installing different versions from the Silicon Image website For PCI Express go to http www siliconimage com products product aspx id 32 For PCI X go to http www siliconimage com products product aspx id 27 There are links on the right for Driver and SATARAID Tools to download Drivers and the RAID Software respectively ...

Page 12: ...ontroller card and need a PCI X RAID controller card or vice versa please contact us at customersupport cavalrystorage com Step 5 After following the instructions in the Driver and Software Installation Guide your drive will be ready for use ...

Page 13: ...yed upon the failure of one drive All the data is still capable of being accessed by the unit via calculation of the distributed parity from the remaining drives If a hard drive has failed replace it immediately Troubleshooting pg 15 Data will be lost when two or more drives have failed In order to use all RAID functions install the RAID software utility included on the CD Follow the instructions ...

Page 14: ...n on the power switch page 7 Computer does not detect hard drive Make sure the eSATA cables are securely connected If this still does not work attach another known working device and working cable into the eSATA port on the computer If the computer does not detect this known working device the problem could be your computer s eSATA port If the port and cable both work and the hard drive is still n...

Page 15: ...es may need replacing The hard drive must be replaced by another hard drive of the same capacity brand and model number Open the enclosure remove the failed hard drive and replace with the new drive After inserting the new drive and closing the unit turn it on and the new hard drive will automatically be rebuilt using a copy of the data from the good hard drives The unit does not need to be connec...

Page 16: ...y see our Formatting Guide located in the Contents folder of the Resources CD or online at www cavalrystorage com su_download htm If you have more questions please refer to the Frequently Asked Questions section online at www cavalrystorage com su_faq htm For further inquiries you may contact Bason Cavalry tech support at customersupport cavalrystorage com ...

Page 17: ... date of purchase Please register your product at www cavalrystorage com prodreg htm to activate the warranty Please have your Serial Number and Model Number ready We are not responsible for any loss of data Please back up your data often to avoid unexpected losses ...

Page 18: ...18 Contact Cavalry Storage Inc 555 E Easy St Simi Valley CA 93065 Email customersupport cavalrystorage com Website www cavalrystorage com ...

Page 19: ...19 ...

Page 20: ...CA1063 061008 ...

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