Castelle FAXPRESS PREMIER, Administrator'S Manual

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Admin Guide > Setting Up the FaxPress Premier Server
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The Castelle FaxPress Premier Conversion Service uses the FaxPress Premier’s local Ad-
ministrator account to convert files for fax transmission. Changing the default password
for the FaxPress Premier’s Windows user account automatically stops the Conversion Ser-
vice. Stopping the Conversion Service also stops all outgoing fax transmissions, whether
or not the transmissions contain attached files.
To change the password of the Conversion Service’s local Administrator account, follow
these steps:
1. Open the Windows Services list.
2. Right-click on the Castelle FaxPress Premier Conversion Service and select
Properties. (
Start>Settings>Control Panel>Administrative
Tools>Services
)
3. With the Logon tab selected, enter the new password for the Conversion Service’s
local Administrator account. This password must match the password assigned to
the default Administrator user for the FaxPress Premier’s Windows operating sys-
tem.
4. Save the settings and restart the Conversion Service.
This same procedure should be used to restore service if fax transmission has been inter-
rupted due to this Administrator account password issue.
Note: For more information on the FaxPress Premier Conversion Service, see
File Conversion Service on page 9.
Network Security/Installing Antivirus Software
Running Windows server 2003 SAK 3.0, the FaxPress Premier server requires the same
kind of standard antivirus protection and security measures used with the other servers
on your network. Castelle strongly recommends that all data files be scanned for possible
viruses before being sent to FaxPress Premier for file conversion and fax transmission.
Manage the FaxPress Premier the same way you manage the other servers in your envi-
ronment. The company policy for hot fixes should also apply to the FaxPress Premier. Be
aware, however, that some hot fixes may be incompatible with normal FaxPress Premier
function on a case by case basis. For example, some security hot fixes may disable net-
work ports needed by the FaxPress Premier, or change the system Print spooler to a set-
ting other than autostart. These specific changes are examples of the kinds of security
fixes incompatible with normal FaxPress Premier operation.
Configuration Recommendations
Installing antivirus software on the FaxPress Premier server with full file scan enabled is
not recommended. This will degrade fax server performance. When configuring antivirus
software on the FaxPress Premier, be sure to exclude the following directories from On Ac-
cess or Real Time scanning: