Copyrights and Registered
Copyrights
●
The Bluetooth
®
word mark and logos are
registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such
marks by CASIO Computer Co., Ltd. is
under license.
●
iPhone and App Store are trademarks of
Apple Inc. in the United States and other
countries.
●
iOS is a trademark or registered trademark
of Cisco Systems, Inc.
●
GALAXY is a registered trademark of
Samsung Electronics Co., Ltd.
●
Android and Google Play
TM
are trademarks
or registered trademarks of Google LLC.
●
Other company names and product names
used herein are trademarks or registered
trademarks of their respective companies.
Troubleshooting
I can’t pair the watch with a
phone.
Q1
I’ve never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
https://world.casio.com/os_mobile/wat/
Did you install G-SHOCK Connected on
your phone?
G-SHOCK Connected needs to be
installed on your phone in order to
connect with the watch.
l
Install the app on your phone.
Are your phone’s Bluetooth settings
configured correctly?
Configure the phone’s Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
●
“Settings”
n
“Bluetooth”
n
On
●
“Settings”
n
“Privacy”
n
“Bluetooth
Sharing”
n
“G-SHOCK Connected”
n
On
Android Users
●
Enable Bluetooth.
Other than the above.
Some phones need to have BT Smart
disabled to use G-SHOCK Connected.
For details about setting procedures, see
your phone documentation.
On the Home Screen, tap: “Menu”
n
“Settings”
n
“Bluetooth”
n
“Menu”
n
“BT Smart settings”
n
“Disable”.
I can’t reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is G-SHOCK Connected running?
The watch cannot re-connect with your
phone unless G-SHOCK Connected is
running on the phone. On your phone’s
Home Screen, tap the “G-SHOCK
Connected” icon. Next, on the watch, hold
down (C) for at least three seconds.
Have you tried turning your phone off and
then back on again?
Turn your phone off and then back on, and
then tap the “G-SHOCK Connected” icon.
Next, on the watch, hold down (C) for at
least three seconds.
Is a timer countdown operation in
progress?
Connection with a phone is not possible
while there is 30 seconds or less
remaining on a countdown timer
operation. Stop the countdown operation
before connecting with the phone.
Watch Operation Guide 5657
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