Troubleshooting
Time signal reception
Q1
The watch cannot perform a receive
operation.
Is the watch’s battery charged?
Signal reception is not possible while
battery power is low. Keep the watch
exposed to light until it recharges
sufficiently.
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Is your city setting correct for your
location?
The watch will not indicate the correct time
if the city setting is wrong. Change the city
setting so it correctly reflects your
location.
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After checking the above, the watch still
cannot perform a receive operation.
Time signal reception is not possible
when any one of the conditions exists.
●
During power saving
●
When the crown is pulled out
The watch cannot perform auto receive if
auto receive is turned off.
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Enabling/Disabling Auto Receive
If successful reception is not possible for
some reason, you can adjust the time and
day settings manually.
Q2
The signal receive operation always
fails.
Is the watch in a location that is appropriate
for signal reception?
Check your surroundings and move the
watch to a location where signal reception
is better.
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Appropriate Signal Reception Location
Did you avoid touching the watch while the
receive operation was in progress?
Minimize movement of the watch and do
not perform any watch operation while a
receive operation is in progress.
Is the signal transmitter in your area
transmitting a signal?
The transmitter of the time signal may not
be transmitting. Try again later.
Q3
Signal reception should have been
successful, but the watch’s time and/
or day is wrong.
Do the hand and/or day indicator look out
of alignment?
Correct hand and day indicator alignment.
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Correcting Hand and Day Indicator
After checking the above, the time and/or
day settings is still wrong.
Adjust time and day settings manually.
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Hand Movement and
Indications
Q1
Second hand movement is
abnormal.
The charge level of the watch battery is low.
Keep the watch exposed to light until it
recharges sufficiently.
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Q2
The second hand is jumping at two-
second intervals.
Battery power is low. Keep the watch exposed
to light until it recharges sufficiently.
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Q3
All hands are stopped at 12 o’clock
and buttons do not work.
The battery is dead. Keep the watch exposed
to light until it recharges sufficiently.
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Q4
The hands suddenly start moving at
high speed.
This is due to one of the reasons below, and
does not indicate malfunction. Simply wait
until normal hand movement resumes.
●
The watch is recovering from a power
saving state.
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●
A time signal is being received and the time
setting is being adjusted.
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Q5
Hands are stopped and buttons do
not work.
The watch is in the charge recovery mode.
Wait until the recovery process is complete
(for about 15 minutes). The watch will recover
more quickly if you place it in a brightly lit
location.
Q6
The current time indicated by the
watch is off by a relatively regular
amount of time (such as nine hours,
3.5 hours, etc.).
The city setting is not correct. Select the
correct setting.
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Configuring City and Summer Time
Q7
The current time displayed by the
watch is off by one hour.
The summer time setting is not correct. Select
the correct setting.
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Configuring City and Summer Time
Q8
Hands and/or the day indicator is out
of alignment.
Strong magnetism or impact may cause the
hands of the watch to go out of alignment.
Correct hand position alignment.
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Correcting Hand and Day Indicator
Q9
The time setting is correct, but the
day indicator is between days.
The day is in the process of changing. For
information about how the day changes, see
the section below.
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Operation Guide 5600
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