©2013–2015 Casablanca Fan Co.
English
Owner
’s Guide and Installation Manual
Lifetime Limited Warranty
If purchased from our authorized dealer
, this ceiling fan is warranted to the original purchaser by Casablanca Fan Company against defects in materials and workmanshi
p for
the following:
Motor excluding Electronics
..............................................................................................................................
.............................................................
Lifetime
Component Par
ts, Electronic or Manual Control, Blades, Light Fixture, and Finish
...........................................................................................................
One Y
ear
Light bulbs
..............................................................................................................................
............................................................................
No W
arranty
During the warranty period, we repair (or
, at our option, replace at no charge) a defective product. For details, contact Casablanca at 1-888-227-2178 or visit us on th
e W
eb
at www
.CasablancaFanCo.com.
HOW TO OBT
AIN SERVICE: Contact Casablanca for the name of the nearest Authorized Ser
vice Center or refer to the Authorized Ser
vice Centers list included with this
Owner’
s Manual. Do not retur
n your fan without approval from Casablanca Fan Company
. Should it become necessar
y to retur
n your fan to an Authorized Ser
vice Center
,
make sure it is packaged properly to avoid in-transit damage, which is not covered by this warranty
.
WHA
T IS NOT COVERED:
Casablanca Fan Company requires the use of genuine Casablanca accessories with this fan.
Where a failure of this fan is caused by the use of accessories not supplied by Casablanca, this warranty is void.
This warranty does not apply if the product has been damaged by improper installation, neglect, accident, misuse, exposure to e
xtremes of heat or humidity
, or as a result of
ser
vice or modification by other than a Casablanca Authorized Ser
vice Center
. In addition, this warranty does not cover minor variations in plated metal finishes due to the
imper
fect nature of the plating and finishing process. Handblown glass may contain blisters, seeds, or thin lines. These characteris
tics are not defects, but substantiate that this
is hand blown and handcrafted glass. All costs of installing, removing, and reinstalling the product are the responsibility of
the owner
. Under-warranty motors requiring repair
must be shipped to the factor
y for replacement. Casablanca will pay for shipping charges incurred in sending the defective product from the customer to Casa
blanca Fan
Company as well as for retur
n UPS shipment. No other expressed warranty is given. The repair or replacement of a product is the consumer’
s exclusive remedy
.
Any implied warranty of merchantability or fitness is limited for consequential or incidental damages.
IN-HOME SERVICE: Casablanca of
fers In-Home Ser
vice where available as follows:
Within the first 120 days, Casablanca will send a field ser
vice representative to repair or replace the par
t or par
ts deemed to be defective from the factor
y. Most Ser
vice Center
contracts cover up to a 30-mile radius from their place of business. Casablanca will not cover repairs caused by improper insta
llation. After the 120-day period, the consumer
will be charged for the ser
vice call and labor
. Casablanca will pay for all defective par
ts through the duration of the par
ts warranty
. NOTE: Ser
vice Centers are required to
submit a Proof of Purchase with each warranty claim. The consumer must provide a copy of the Proof of Purchase at the time of s
er
vice. If no in-home ser
vice is available, the
consumer has the option of sending an in-warranty fan to Casablanca Fan Company in Memphis, TN, for repair
. The fan must be packaged properly
, shipped freight prepaid,
and include a copy of the Proof of Purchase. The fan will be repaired and retur
ned at no charge to the consumer
, freight prepaid.
1.888.227.2178
IMPORT
ANT!
______________________________ Model Number
_____________________________
_
Date Purchased
_____________________________
_
Where Purchased
Read and Save These Instructions
The infor
mation below will make
communication MUCH easier should you ever need to contact
customer ser
vice.
If par
ts are missing,
DO NOT RETURN THIS ITEM
TO THE STORE!
For assistance call 1-888-227-2178
www
.CasablancaF
anCo.com
Dur
ant
Dur
ant
Dur
ant
Model 54103
