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UNPACKING AND INSPECTION 

FREIGHT DAMAGE PROCEDURE 

 

NOTE:  

For your protection, please note that equipment in this shipment was carefully inspected and packaged 

by skilled personnel before leaving the factory.  Upon acceptance of this shipment, the transportation company 
assumes full responsibility for its safe delivery. 

 

IF SHIPMENT ARRIVES DAMAGED: 

1. 

VISIBLE LOSS OR DAMAGE:  

Be certain that any visible loss or damage is noted on the freight bill or 

express receipt, and that the note of loss or damage is signed by the delivery person. 

2. 

FILE CLAIM FOR DAMAGE IMMEDIATELY:  

Regardless of the extent of damage. 

Contact your dealer 

immediately.

 

3. 

CONCEALED DAMAGE:

  If damage is unnoticed until the merchandise is unpacked, notify the transporta-

tion company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them.  This should 
be done within fifteen (15) days from the date the delivery was made to you.  

Be sure to retain the con-

tainer for inspection

 

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, f

reight damage is not covered 

under warranty

. We will, however, at your request, supply you with the necessary documents to support your 

claim.

    

 

 

 

UNPACKING AND INSPECTION

 

1.  Remove the cabinet from shipping carton, ensuring that all pack-

ing materials and protective plastic has been removed from the 
unit.  Inspect all components for completeness and condition.  

2.  If any freight damage is present, a freight claim must be filed im-

mediately with the shipping company.   

3. 

Freight damage is not covered under warranty

.  

4.  Check to insure all components are included: cabinet, instruction 

packet and additional accessories, such as product dividers. 

5.  Read operation instructions completely. 

6.  Connect power cord to grounded and properly wired electrical 

source as specified. 

7.  Appliance should be thoroughly cleaned before use.  See 

CLEANING INSTRUCTIONS, page seven. 

This appliance 
should be       
thoroughly 

cleaned prior to use.  
 
See the CLEANING         
INSTRUCTIONS, on page 7 
of this manual. 

NOTE:  DO NOT 

discard 

the carton or other packing 
materials until you have 
inspected the appliance for 
hidden damage and tested 
it for proper operation.  

 

Refer to 

FREIGHT DAM-

AGE CLAIM PROCEDURE 

below. 

INSTALLATION 

Location 

For proper operation and maximum performance, locate the Crisp n’ Hold in an ambient air tempera-
ture of 70º F (21ºC).   

 

Avoid areas near exhaust fans where there is active air movement.  For safe operation, locate the 
unit a reasonable distance from combustible walls and materials. 

 

To prevent injury and damage, locate the unit at a proper and safe working height.  The location 
should be level, clean of debris, and strong enough to support the weight of a fully loaded unit. 

 

To prevent electrical shock, be sure unit is not plugged into an electrical outlet. If unit has been oper-
ated, allow to cool before installing. 

Summary of Contents for CNH12LP

Page 1: ...ev KBA072216 TABLE OF CONTENTS SAFETY PRECAUTIONS 2 FEATURES SPECIFICATIONS 3 UNPACKING AND INSPECTION 4 INSTALLATION 4 5 STARTUP AND NORMAL OPERATION 6 DAILY CLEANING PROCEDURES 7 WIRING DIAGRAMS 8 T...

Page 2: ...ly grounded outlet 3 Use this appliance only for its intended use as described in the manual a This equipment is specifically designed to hold pre cooked food at temperature b This equipment is intend...

Page 3: ...H28 20 75 527 H x 29 737 D x 28 125 714 W CNH28LPC 13 25 337 H x 26 5 724 D x 28 711 W CNH28XD 20 75 527 H x 33 838 D x 28 125 714 W CNH40 20 75 527 H x 29 737 D x 40 1016 W CNH12LP 13 56 344 H x 21 7...

Page 4: ...en removed from the unit Inspect all components for completeness and condition 2 If any freight damage is present a freight claim must be filed im mediately with the shipping company 3 Freight damage...

Page 5: ...and grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current WARNING Improper use of the grounding can res...

Page 6: ...ow 10 15 minutes for unit to climb to operating temperature of 160 degrees F 6 Load product into Crisp n Hold 7 The cabinet must be cleaned daily Perform cleaning at the end of each day It is importan...

Page 7: ...ingerprints needed or similar products Rub in direction of grain of stainless steel Do not use on vinyl trim Stubborn Daily Any chloride free Apply with damp sponge or cloth Rub in spots and as or dir...

Page 8: ...8 WIRING DIAGRAMS CNH14 CNH14XD CNH18 CNH18XD CNH12LP CNH18LP CNH28 CNH28LP CNH28LPC CNH28XD CNH40 208 220 230 240 volts 120 volts...

Page 9: ...t trip defective Call service technician Takes too long to get to temperature Improper voltage Call service technician to verify in coming voltage matches cabinet specifications Unit is hot but low or...

Page 10: ...be defective CARTER HOFFMANN neither makes nor assumes and does not authorize any other person to make or assume any obligation or liability in connection with its products other than that covered in...

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