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24VNA6 / 25VNA4: Service Manual

Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.

2

UNIT IDENTIFICATION

The unit is identified using a 16 digit model number structure.  It is recommended providing the complete 16 digit model number when ordering
replacement parts to insure receiving the correct parts.

SAFETY CONSIDERATIONS

Installation, service, and repair of these units should be attempted only
by trained service technicians familiar with standard service instruction
and training material.
All equipment should be installed in accordance with accepted practices
and unit Installation Instructions, and in compliance with all national and
local  codes.  Power  should  be  turned  off  when  servicing  or  repairing

electrical  components.  Extreme  caution  should  be  observed  when
troubleshooting  electrical  components  with  power  on.  Observe  all
warning notices posted on equipment and in instructions or manuals.

Refrigeration  systems  contain  refrigerant  under  pressure.  Extreme
caution  should  be  observed  when  handling  refrigerants.  Wear  safety

glasses  and  gloves  to  prevent  personal  injury.  During  normal  system
operations, some components are hot and can cause burns. Rotating fan
blades can cause personal injury. Appropriate safety considerations are

posted  throughout this manual  where potentially dangerous techniques
are addressed.
If  you  do  not  understand  any  of  the  warnings,  contact  your  product
distributor for better interpretation of the warnings. 

General information

The Greenspeed Intelligence heat pump and air conditioner features the
latest variable speed technology. The heart of the system is the Samsung

high side rotary or scroll variable speed compressor powered through the
use  of  the  Samsung  variable  frequency  drive  (VFD)  control.  By
combining  the  Primary  Control  Module  (PCM),  an  ECM  outdoor  fan,

Samsung  VFD,  Samsung  variable  speed  compressor  and  the  Infinity
Series  outdoor  cabinet,  the  HP  unit  achieves  a  Seasonal  Energy
Efficiency  Ratio  (SEER)  of  up  to  24  and  up  to  13  Heating  Seasonal

Performance Factor (HSPF) and the AC achieves up to 26 SEER.
To ensure all of the above technology provides the ultimate in comfort, it
is  combined  with  either  a  fan  coil  or  Variable  Speed  Gas  furnace
controlled with a two wire communication Infinity wall control.

Model Number Nomenclature

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

2

4

V

N

A

6

3

6

A

0

0

3

0

0

0

0

Product Series

Product 

Family

Tier

Major 

Series

SEER

Cooling 

Capacity 1,000 

Btuh (nominal)

Variations

Open

Open

Voltage

Minor 

Series

Open

Compressor 

Identification

Open

24=AC
25=HP

V=Variable 

Speed

Infinity 
Series

A = 

Puron

6 = Up to 26 SEER
4 = Up to 24 SEER

A = 

Standard

0=Not 

Defined

0=Not 

Defined

3=208/230-1

0=Not 

Defined

4=VS Scroll

5=VS Rotary

0=Not 

Defined

SERIAL NUMBER NOMENCLATURE

01

18

E

00001

Week of 

Manufacutre

Serial Number

Year of Manufacture

Manufacturing Site

E = Collierville, TN

X = Nonterey Mexico

WARNING

!

ELECTRICAL SHOCK HAZARD

Failure to follow this warning could result in personal injury or death.
Before  installing,  modifying,  or  servicing  system,  main  electrical
disconnect switch must be in the OFF position. There may be more than
1 disconnect switch. Lock out and tag switch with a suitable warning
label. 

WARNING

!

ELECTRICAL HAZARD - HIGH VOLTAGE!

Failure to follow this warning could result in personal injury or death.
Electrical components may hold charge.  DO NOT remove control box
cover for 2 minutes after power has been removed from unit.
PRIOR TO TOUCHING ELECTRICAL COMPONENTS:
Verify  less  than  zero  (0)  vdc  voltage  at  VFD  connections  shown  on
cover.

CAUTION

!

CUT HAZARD

Failure to follow this caution may result in personal injury.
Sheet  metal  parts  may  have  sharp  edges  or  burrs.  Use  care  and  wear
appropriate protective clothing and gloves when handling parts.

WARNING

!

UNIT OPERATION AND SAFETY HAZARD

Failure  to  follow  this  warning  could  result  in  personal  injury  or
equipment damage.
Puron®  (R-410A)  systems  operate  at  higher  pressures  than  standard
R-22 systems. Do  not use R-22 service equipment  or  components on
Puron equipment. Ensure service equipment is rated for Puron®.

Summary of Contents for Infinity 24VNA6

Page 1: ...ons 9 Cooling Control 9 Heating Control 9 Super Heat Control 9 Defrost Mode 9 Defrost Interval 10 Defrost Process 10 PCM Indicators and Display Operation 10 Status Light 10 Comm Light 10 VFD Comm Ligh...

Page 2: ...et the HP unit achieves a Seasonal Energy Efficiency Ratio SEER of up to 24 and up to 13 Heating Seasonal Performance Factor HSPF and the AC achieves up to 26 SEER To ensure all of the above technolog...

Page 3: ...not controlled relative to the phase of the power provided by the transformer in the indoor equipment Rh Wiring requirements in this manual do not connect Rc and Rh together For any non standard wirin...

Page 4: ...any time specifications and designs without notice and without obligations 4 Fig 2 Compressor Fan Sub System Diagram Fig 3 Wiring Diagram 24VNA6 25VNA4 Model sizes 2 5 tons 208 230 1 FILTER REACTOR S...

Page 5: ...nding on air movement requirements The fan on board VFI will automatically limit fan speed if fan load current reaches operating limits Crankcase Heater Some equipment has a crankcase heater band inst...

Page 6: ...P Swtich Settings IMPORTANT The R Rc signal on the PCM comes from the transformer in the equipment The phase of this transformer connection is not controlled relative to the phase of the transformer i...

Page 7: ...he right to change at any time specifications and designs without notice and without obligations 7 A200049 A200044 Fig 7 PCM Control Board Bluetooth Service Port Status LED Yellow CCN Communication LE...

Page 8: ...valve for regulating refrigerant flow during heating operation The EXV H is driven by a 12VDC 2 phase uni polar stepper motor The EXV H has a 475 step range between fully closed and fully open The PCM...

Page 9: ...oor equipment and under charged or over charged systems Sump Heat When the compressor is not running the compressor sump may need to be heated to prevent liquid refrigerant from collecting in the sump...

Page 10: ...eceived within the last 2 minutes and the equipment is operating in emergency communicating mode VFD Comm Light The VFD Comm light blinks every time there is a message received from the VFD If a messa...

Page 11: ...IOR TO TOUCHING ELECTRICAL COMPONENTS Verify less than zero 0 vdc voltage at VFD connections shown on cover Table 2 VFD LED Indicator Functions LED Identification Color Function R1 Red Used to indicat...

Page 12: ...emand is present and until pressure equalization is complete if necessary and the fan has successfully started Diagnostic Code Recall The Diagnostic Code Recall mode will be enabled if the Forced Defr...

Page 13: ...hutdown occurs the next operating cycle will operate at 25 less capacity Each fault after that will reduce capacity by an additional 25 Each hour of operation without a fault will increase the availab...

Page 14: ...at the bottom of the control box with the sensing element protruding through the bottom of the control box to be in contact with the outside air The OAT thermistor location is illustrated in Fig 13 A...

Page 15: ...are displayed as critical faults even during cooling operation so that service may be performed before heating is required Pressure Sensors The equipment contains two pressure transducers Suction Pres...

Page 16: ...VI valve bodies are different for different models the stator for all valves have the same electrical properties The EXV coil resistance should fall between 43 and 49 ohms when measured from common t...

Page 17: ...d on board header Also inspect and repair any wire damage on harness If no green or red led is present on the Bluetooth module disconnect harness at the Bluetooth module and check for 18 30 VAC betwee...

Page 18: ...ed with new undamaged part LLS are field installed accessories Check LLS wiring for shorts See wiring diagram for fuse size and location Code 31 11 Compressor High Pressure Limiting Code 31 58 Compres...

Page 19: ...sor The PEV is included to ensure compressor will never start against a high pressure differential This fault will become active if a demand exists and the PEV is not successful in lowering pressure d...

Page 20: ...f OAT thermistor is higher than the electrical circuit is capable of measuring this fault will be generated Measure resistance value of thermistor at the PCM connector If value is above 465kohm look f...

Page 21: ...Code 57 42 P1 Shorted Lockout Code 58 02 P2 Shorted Fault Code 58 42 P2 Shorted Lockout Pressure transducers are dynamically assigned based on their relative values within PCM software This feature a...

Page 22: ...day the EXV VI will test itself by operating to a known position as the valve does not have the capability to feedback actual position The PCM software must know the starting point and then count whe...

Page 23: ...PCM reset the VFD and restart if demand is still present The system should resume operation after 5 minute compressor protection time delay expires 4 occurrences of code 82 15 within a 1 hour period w...

Page 24: ...t in 86 46 malfunction which has a 1 hour lockout When code 86 06 is set VFD will shut down compressor and fan and re initialize in an attempt to re establish communication between VFD and PCM Inspect...

Page 25: ...res Three occurrences of code 88 36 within a 4 hour period will result in 88 76 malfunction and 4 hour lockout While this fault or malfunction is active the unit is inoperable This malfunction once se...

Page 26: ...e 33 15 55 Compressor Low Discharge Limit 34 11 58 Compressor High Temperature Limit 35 11 58 Compressor High Compression Limit 36 15 55 Compressor Low Compression Limit 38 13 53 Compressor Starting E...

Page 27: ...12 Compressor Current Limit 2 Speed Reduction 15 55 Compressor Current Limit 3 Shutdown 16 56 Compressor Current Limit 4 Shutdown 57 Compressor Underspeed Shutdown 84 11 58 VFD Heat Sink Overtemp Shut...

Page 28: ...nd designs without notice and without obligations 28 A200187 Fig 19 2T 3T Control Box A200188 Fig 20 4T 5T Control Box Note 4T VFD similar not exact 5T reactors have additional chokes to meet FCC requ...

Page 29: ...otice and without obligations 29 A200191 Fig 23 2 3T VFD Connections VFD control relay and LED Fan motor connections VFD to PCM comm connection DC DC terminals Fan motor fuse Compressor UVW connection...

Page 30: ...192 Fig 24 4 5T VFD Connections Note 4T uses separate terminals VFD to PCM comm connection Fan motor connections Compressor UVW connections DC DC terminals Reactor connection Filter board input VFD co...

Page 31: ...24VNA6 25VNA4 Service Manual Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations 31 A200193 Fig 25 PCM used on all models...

Page 32: ...designs without notice and without obligations 32 A200194 Fig 26 Bluetooth Module used on all models A200195 Fig 27 Fan Motor used on all models A200196 Fig 28 2 3 4T Rector Note 4Tuses 2 reactors A2...

Page 33: ...rer reserves the right to change at any time specifications and designs without notice and without obligations 33 A200199 Fig 31 PCM to Bluetooth Module Comm Cable used on all models A200200 Fig 32 VF...

Page 34: ...24VNA6 25VNA4 Service Manual Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations 34 A200201 Fig 33 PCM Wiring Diagram...

Page 35: ...brazing alloy is used on copper to brass copper to steel or copper to copper Flux is required when using silver brazing alloy Do not use low temperature solder 3 Fluxes should be used carefully Avoid...

Page 36: ...flow of refrigerant in system This reversing valve device is easy to troubleshoot and replace The reversing valve solenoid can be checked with power off with an ohmmeter Check for continuity and shor...

Page 37: ...where acid might occur such as burnout Heat pump units must have the drier installed between the compressor and accumulator only Remove after 10 hours of operation Never leave suction line filter drie...

Page 38: ...ventually fail from lack of lubrication If bleed hole is plugged accumulator must be changed The accumulator has a fusible element located in the bottom end bell See Fig 38 This fusible element will m...

Page 39: ...igerant is leaking at that point A simple and inexpensive method of testing for leaks is to use soap bubbles See Fig 41 Any solution of water and soap may be used Soap solution is applied to all joint...

Page 40: ...idential HVAC training resources that help strengthen careers and businesses We believe in providing high quality learning experiences both online and in the classroom Access My Learning Center with y...

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