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Service Manual

40GXC / 38GXC Cooling Only

40GXQ / 38GXQ Heat Pump

Inverter---Driven High Wall Duct---Free Split System

Sizes 009 to 012

INTRODUCTION

This Service Manual provides the necessary information to service,

repair, and maintain the 38/40GXC(Q).

TABLE OF CONTENTS

PAGE

SAFETY CONSIDERATIONS

1

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MODEL / SERIAL NUMBER NOMENCLATURE

2

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STANDARD FEATURES AND ACCESSORIES

3

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SPECIFICATIONS

4

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DIMENSIONS

5

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CLEARANCES

6

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SYSTEM OPERATING ENVELOPE

7

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ELECTRICAL DATA

7

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WIRING

7

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CONNECTION DIAGRAMS

7

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WIRING DIAGRAMS

8--9

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REFRIGERATION CYCLE DIAGRAM

10

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REFRIGERANT LINES

11

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SYSTEM EVACUATION AND CHARGING

11

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CONTROL SYSTEM

12--13

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SEQUENCE OF OPERATION

13

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MODES OF OPERATION

13--15

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TROUBLESHOOTING

16

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DIAGNOSTIC CHARTS

23

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APPENDIX

24--27

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SAFETY CONSIDERATIONS

Improper installation, adjustment, alteration, service, maintenance,
or use can cause explosion, fire, electrical shock, or other

conditions which may cause death, personal injury, or property
damage. Consult a qualified installer, service agency, or your

distributor or branch for information or assistance. The qualified

installer or agency must use factory--authorized kits or accessories
when modifying this product. Refer to the individual instructions

packaged with the kits or accessories when installing.
Follow all safety codes. Wear safety glasses, protective clothing,
and work gloves. Use quenching cloth for brazing operations.

Have fire extinguisher available. Read these instructions

thoroughly and follow all warnings or cautions included in
literature and attached to the unit. Consult local building codes and

National Electrical Code (NEC) for special requirements.

Recognize safety information. This is the safety--alert symbol

!

!

When you see this symbol on the unit and in instructions or
manuals, be alert to the potential for personal injury.
Understand these signal words: DANGER, WARNING, and

CAUTION. These words are used with the safety--alert symbol.

DANGER identifies the most serious hazards which

will

result in

severe personal injury or death. WARNING signifies hazards

which

could

result in personal injury or death. CAUTION is used

to identify unsafe practices which

may

result in minor personal

injury or product and property damage. NOTE is used to highlight
suggestions which

will

result in enhanced installation, reliability, or

operation.

!

WARNING

ELECTRICAL SHOCK HAZARD

Failure to follow this warning could result in personal injury

or death.
Before installing, modifying, or servicing system, main

electrical disconnect switch must be in the OFF position.

There may be more than 1 disconnect switch. Lock out and

tag switch with a suitable warning label.

Summary of Contents for 38GXC

Page 1: ...h the kits or accessories when installing Follow all safety codes Wear safety glasses protective clothing and work gloves Use quenching cloth for brazing operations Have fire extinguisher available Read these instructions thoroughly and follow all warnings or cautions included in literature and attached to the unit Consult local building codes and National Electrical Code NEC for special requireme...

Page 2: ...ooling Only Voltage 1 115 1 60 Nominal Capacity 009 3 4 Ton 012 1 Ton Unit Type GXQ Heat Pump GXC Cooling Only Use of the AHRI Certified TM Mark indicates a manufacturer s participation in the program For verification of certification for individual products go to www ahridirectory org SERIAL NUMBER NOMENCLATURE 01 06 Week of Manufacture Year of Manufacture 00001 Serial Number V Manufacturing Site...

Page 3: ... s On Outdoor Board S Error Messages Displayed Front Panel S Application Flexibility Condensate Pump A Wind Baffle F Standard Warranty 6 Year Compressor Limited Warranty S 2 Year Parts Limited Warranty S Extended Warranty 6 10 Year Compressor Only O 2 6 Year Parts Only O 2 6 Year Parts 1 6 Yr Labor O 2 6 Yr Parts 6 10 Yr Compressor Only 1 6 Yr Labor O Legend S Standard A Accessory O Optional F Fie...

Page 4: ...r Motor Rpm CFM 830 1060 830 1060 830 1060 830 1060 Diameter in No of Blades 15 7 3 15 7 3 15 7 3 15 7 3 Motor hp 0 04 0 04 0 04 0 04 Capacitor 2 5µF 450VAC 2 5µF 450VAC 2 5µF 450VAC 2 5µF 450VAC Outdoor Coil Face Area sq ft 3 5 No Rows 2 Fins per inch 18 Circuits 2 Indoor Motor Motor Watts HP 20 0 027 Rpm Cfm High 1200 290 1350 315 1200 290 1350 315 Rpm Cfm Medium 1060 245 1200 268 1060 245 1200 ...

Page 5: ...bs Kg 9k 30 3 770 9 8 250 7 84 1 99 18 7 8 5 12k 32 7 830 11 2 285 8 9 225 24 2 11 Fig 2 Dimensions of Indoor Unit DIMENSIONS OUTDOOR W D H A08290 Unit Size W In mm D In mm H In mm Net Operating Weight Lbs Kg 9k 12k 33 4 848 12 6 320 21 3 540 88 40 Fig 3 Dimensions of Outdoor Unit 38 40GXQ ...

Page 6: ...5 0 13m min 6 5 0 13m min 1 8m CEILING FLOOR A07891 Fig 4 Indoor unit clearance CLEARANCES OUTDOOR A D B Air outlet Air inlet C E A07894 UNIT 12k in mm A 20 508 B 20 508 C 24 610 D 12 305 E 12 305 Fig 5 Outdoor Unit Clearance 38 40GXQ ...

Page 7: ...5 027 20 20 25 Permissible limits of the voltage range at which the unit will operate satisfactorily Indoor fan powered from outdoor unit LEGEND FLA Full Load Amps LRA Locked Rotor Amps MCA Minimum Circuit Amps RLA Rated Load Amps WIRING The main power is supplied to the outdoor unit The field supplied connecting cable from the outdoor unit to indoor unit consists of four wires and provides the po...

Page 8: ... COM NO COMP DISCHARGE TEMP SENSOR OD AIR TEMP SENSOR CN1 MAIN RED CN4 CURRENT SENSOR BLK O D FAN MOTOR RED BRN E YE GN BLU X21 X14 X7 X16 X10 CN7 CN8 CN6 U X11 V X12 W 13 WHT WHT GRN RED GRN RED R S C E COMP YE GN BLK X15 BLU BRN X17 BLU BRN FILTER CAP BRN WHT BLU GRN CAP X6 X9 1 2 2 1 AC AC AP2 38GXC009 012 1 40GXC009 012 1 COOLING ONLY INDOOR UNIT 115 1 60 X3 X1 X2 FAN1 X9 MK1 X13 X9 X12 BLK YE...

Page 9: ...GN 10BK FILTER 1 3 2 4 E RED WHT YE GN X4 E X5 X3 L X1 COM X8 X18 4 WAY VALVE RELAY COM NO BRN O D FAN MOTOR CN3 CN2 CN1 OD COIL TEMP SENSOR OD AIR TEMP SENSOR X21 X14 X7 X16 X10 MAIN COMP DISCHARGE TEMP SENSOR RED CURRENT SENSOR CN4 X15 CN7 CN8 CN6 BLK RED BRN E YE GN BLU BLU CAP GRN 1 2 WHT 2 1 CAP BRN BLU BRN X9 X6 BRN FILTER BLU AC AC X17 40GXQ009 012 1 HEATPUMP OUTDOOR UNIT 115 1 60 U X11 V X...

Page 10: ...UBE LIQUID LIQUID HTQ HEAT EXCHANGER CONDENSER SERVICE VALVE SUCTION DISCHARGE SERVICE VALVE W GUAGE PORT SUCTION ACCUMULATOR COMPRESSOR REVERSING VALVE HEAT PUMP ONLY HEAT EXCHANGER EVAPORATOR FLARE CONNECTION FLARE CONNECTION FIELD PIPING COOLING HEATING A09248 Fig 10 Refrigeration Cycle Diagram 38 40GXC Q ...

Page 11: ...Line Length ft m Cooling 25 7 62 45 13 7 65 19 8 9 12 KBTU H models 0 2 5 Heating 9 12 KBTU H models 0 7 11 SYSTEM EVACUATION AND CHARGING UNIT DAMAGE HAZARD Failure to follow this caution may result in equipment damage or improper operation Never use the system compressor as a vacuum pump CAUTION Refrigerant tubes and indoor coil should be evacuated using the recommended deep vacuum method of 500...

Page 12: ... Coil Freeze Protection High Compressor Discharge Temperature The compressor discharge temperature can be high due to any of the following S Low refrigerant charge S Blocked capillary The compressor discharge line thermistor continuously monitors the temperature and communicates with the microprocessor Depending on the temperature measured the compressor will be allowed to increase the frequency t...

Page 13: ...g only and heat pump units S The wireless remote control range is 25 ft 7 6 m S The same remote can be used to control more than one unit S If the remote control is lost damaged or the batteries are exhausted the system can be operated using the manual button located under the front panel MODES OF OPERATION The units have five main operating modes 1 Fan only 2 Cooling 3 Heating heat pump only 4 Au...

Page 14: ...m temperature and the temperature set point as shown below TS 5 4 F Medium Low High TS 1 8 F A09254 Fig 21 Auto Fan Heat Mode Cold Blow Prevention This function prevents the cold air from blowing into a space when in heat mode When there is a demand for heating one of the following conditions occurs S If the indoor coil temperature is 106_F 41 1_C and the room temperature is 75_F 23 4_C there will...

Page 15: ...ll be de energized when the room temperature is 73 4_F 23_C If the unit was running in heating the compressor will be de energized when the room temperature is 73 4_F 23_C There is a 6 minute time delay before modes are switched SLEEP MODE Additional energy savings can be realized by selecting the Sleep mode When the sleep setting is selected the temperature set point is adjusted automatically as ...

Page 16: ... Next remove the front cover of the unit and then control box cover 10 Carefully remove the indoor board from the control box place it face up on a plastic surface not metal 11 Reconnect the main power and repeat steps 5 6 and 7 12 Disconnect main power before reinstalling board to avoid shock hazard and board damage For problems requiring pressure measurements 1 Connect the low pressure gauge to ...

Page 17: ...Yes No Check for leaks Reclaim charge and fix leak Yes Clean indoor coil and filter Problem fixed No Yes Problem solved Check indoor coil temperature thermistor Chart 4 ok Replace indoor board A09360 Fig 28 Indoor Freeze Protection Check compressor discharge line thermistor Ok Suction and discharge pressures low Check for leaks Reclaim charge and fix leak Weigh in charge Check for blocked capillar...

Page 18: ...outdoor board per connection diagrams Failure to do that will result in a Polarity needs to be maintained between indoor and outdoor units Measure Volts DC on indoor TB between S N Ok No Replace indoor board Recheck wiring and connections Notes Before measuring the Volts DC on outdoor TB disconnect the field wire on terminal S Before measuring the Volts DC on Indoor TB disconnect the field wire on...

Page 19: ...mp Check amp draw to compressor Values within range Replace outdoor board Replace compressor Clean repair connection Problem persists Problem solved Replace outdoor board High head high suction High head low suction Unit is overcharged Reclaim charge and weigh in correct charge Yes Yes Yes Yes Yes Yes No No No No No No No Yes Yes No No Yes Yes Restriction in refrigeration circuit Yes Outdoor motor...

Page 20: ...09366 Fig 34 IPM Module Protection Yes Start unit using remote control Audible noise heard Unit started Try to start unit using auto Function Unit runs Use auto function to shut off unit Problem solved Check batteries OK Replace battery Go to chart 13 Reset circuit breaker Is unit running Yes Problem solved Is there power to outdoor unit Yes Check input and output on outdoor board Ok Check compone...

Page 21: ... Non condensables in sys Pump down and recharge unit See note below Restriction in system Check capillary tube and check for damage to liquid line between indoor and outdoor units Connect low side gauge at suction service valve Measure discharge temp Unit is overcharged Reclaim charge and weigh in correct charge A09368 Fig 36 Unit Not Running Optimally Visually check outdoor Unit for ice blockage ...

Page 22: ...lades and outdoor coil are not blocked Clear blockage Yes Check motor windings Ok A09370 Fig 38 Motors Check RV connection on outdoor board Ok Clean or repair the connection No Yes Yes Check RV output on outdoor board Ok No Replace outdoor board Replace reversing valve Yes Check RV solenoid Ok Replace solenoid No Check RV connection on outdoor board Ok Clean or repair the connection No Yes Yes Che...

Page 23: ...ote control Yes Check input and output on ID and receiver boards Ok No Replace receiver board Check wiring and connection between receiver and ID board Ok Fix wiring or connection No Yes Replace remote control Yes Check input and output on ID and receiver boards Ok No Replace receiver board A09372 Fig 40 Receiver Board 38 40GXC Q ...

Page 24: ...24 APPENDIX APPENDIX TABLE OF CONTENTS DESCRIPTION NUMBER Control Board Input or Output Values A1 Diagnostic Codes A2 Characteristics of Temperature Sensors A3 Pressure Temperature Chart A4 38 40GXC Q ...

Page 25: ...OR VOLTAGE INPUT X1 BLACK 0 24v DC relative to X2 INPUT X2 WHITE neutral INPUT X3 RED 115v AC relative to X2 OUTPUT X5 BROWN 115v relative to X2 OUTPUT X4 GROUND INPUT CN3 PIN1 WHITE 0 3 3v DC relative to PIN2 INPUT CN2 PIN1 BLACK 0 3 3v DC relative to PIN2 INPUT CN1 PIN1 Yellow 0 3 3v DC relative to PIN2 OUTPUT X8 BLUE 115v AC relative to X18 OUTPUT X18 BLUE neutral INPUT CN4 PIN1 RED 0 3 3v DC r...

Page 26: ...Error or Communication Failure 30 Indoor Air Temperature Thermistor F1 Bad Connection or Sensor Failure 31 Indoor Coil Temperature Thermistor F2 Bad Connection or Sensor Failure 31 Outdoor Air Temperature Thermistor F3 6 Bad Connection or Sensor Failure 31 Outdoor Coil Temperature Thermistor F4 5 Bad Connection or Sensor Failure 31 Compressor Discharge Line Thermistor F5 7 Bad Connection or Sensor...

Page 27: ...0 190 87 8 1497 1996 1996 1497 4904 230 110 0 758 1010 1010 758 2498 A4 PRESSURE TEMPERATURE CHART Cooling Ambient Temp F 9K 12K Suction Pressure Discharge Temp Suction Pressure Discharge Temp 82 115 125 96 98 125 135 102 104 95 130 140 108 110 140 150 114 116 125 170 180 134 136 165 175 132 134 Heating Ambient Temp F 9K 12K Suction Pressure Discharge Temp Suction Pressure Discharge Temp 47 100 11...

Page 28: ...orris St S Indianapolis IN 46231 Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations Catalog No 38 40GX 3SM Replaces 38 40GX 2SM Printed in U S A Edition Date 05 11 38 40GXC Q ...

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