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2.6.
Before Arrival
Users operate the RuralConnect® system from the Online Management Center, or OMC. After
placing your order, and prior to receiving the equipment, you will need to have a registered OMC
user account.
If you do not have an OMC account, visit
and click “register a new account”.
You may wish to have multiple accounts for your employees. Send your new username(s) to
Carlson Support, at
Carlson will assign each account to a user group for your company, along with your desired set
of permissions for each user/group.
Please note: You will not be able to properly test or configure your RuralConnect radios until you
have a registered OMC account.
2.7.
Unpacking
Before opening package(s), inspect them and report any damage to the shipping carrier. Per
shipping insurance agreements, the shipping carrier is responsible for any damage to the
equipment. Unpack and compare the contents against the packing slip and inspect everything
for damage. Report any missing or damaged components to your Carlson Customer Service
Representative.
2.8.
Spectrum Database Registration
Unless registered with a Certified TVWS Database Administrator, it is necessary to apply for a
Special Temporary Authority (STA) before conducting any over-the-air testing. If the fixed TVBD
is moved to another location or if its stored coordinates become altered, the operator shall re-
establish the device’s registration with the database based on the device’s new coordinates.
Follow this link to apply for an STA:
https://apps.fcc.gov/oetcf/els/forms/STANotificationPage.cfm
Note: Prior to powering your radios and conducting tests, you must have a list/map of allowable
channels specific to the Basestation and CPE locations. Use the online Spectrum Bridge
tool to get a list of channel available in your areas.
2.9.
Bench Testing
Prior to deploying your
RuralConnect® units, it is
important to become familiar
with their operation and
verify their functionality. The
following section provides
detailed instructions
required for a complete
bench test. Please contact
Carlson Support if you
require further information
and/or assistance with that
process.
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