background image

 

 

 

 Version 11.01.2023 

HW:CAM (V100)/(V23) 

CI-RL4-SC15 

P

a

g

e

20

 

 

5.

 

FAQ – Trouble shooting Interface functions 

 
For any troubles which may occur, check the following table for a solution before requesting 
support from your vendor.

 

 

Symptom 

Reason 

Possible solution 

No picture/black 
picture (factory 
picture). 

Not all connectors have been 
reconnected to factory head-
unit or monitor after 
installation. 

Connect missing connectors. 

No power on CAN-bus box (all 
LED CAN-bus box are off). 

Check power supply of CAN-bus box. Check CAN-bus 
connection of CAN-bus box. 

CAN-bus box connected to 
CAN-bus in wrong place. 

Refer to the manual where to connected to the CAN-
bus. If not mentioned, try another place to connect to 
the CAN-bus. 

No power on video-interface 
(all LED video-interface are 
off). 

Check whether CAN-bus box de12V ACC on red 
wire output of 8pin to 6pin cable. If not cut wire and 
supply ACC +12V directly to video-interface. 

No picture/black 
picture/white picture 
(inserted picture) but 
factory picture is OK. 

No picture from video source.  Check on other monitor whether video source is OK. 

No video-source connected to 
the selected interface input. 

Check settings dips 1 to 3 of video interface which 
inputs are activated and switch to corresponding 
input(s). 

LVDS cables plugged in wrong 
place. 

Double-check whether order of LVDS cables is exactly 
connected according to manual. Plugging into head-
unit does not work when the manual says to plug into 
monitor and vice versa. 

Wrong monitor settings of 
video-interface. 

Try different combinations of dips 7 and 8 of video-
interface. Unplug 6pin power after each change. 

Inserted picture totally 
wrong size or position. 
Inserted picture double 
or 4 times on monitor. 

Inserted picture 
distorted, flickering or 
running vertically. 

Video sources output set to 
AUTO or MULTI which causes 
a conflict with the interfaces 
auto detection. 

Set video source output fixed to PAL or NTSC. It is best 
to set all video sources to the same standard. 

If error occurs only after 
source switching: Connected 
sources are not set to the 
same TV standard. 

Set all video sources to the same standard. 

Some interfaces can only 
handle NTSC input. 

Check manual whether there is a limitation to NTSC 
mentioned. If yes, set source fixed to NTSC output. 

Inserted picture b/w. 
Inserted picture qual. 
bad. 

Picture settings have not been 
adjusted. 

Use the 3 buttons and the interface's OSD to adjust the 
picture settings for the corresponding video input. 

Inserted picture size 
slightly wrong. 
Inserted picture 
position wrong. 

Camera input picture 
flickers. 

Camera is being tested under 
fluorescent light which shines 
directly into the camera. 

Test camera under natural light outside the garage. 

Camera input picture is 
bluish. 

Protection sticker not 
removed from camera lens. 

Remove protection sticker from lens. 

 
 

 

Summary of Contents for CI-RL4-SC15

Page 1: ...duct features Video inserter for factory infotainment systems 1 CVBS Input for rear view camera 1 CVBS Input for front camera 2 CVBS Video inputs for after market Video sources e g USB Player DVB T Tu...

Page 2: ...1 Place of installation 2 2 Connection schema 2 3 Connection picture signal cable 2 4 Connection 10pin Power CAN cable 2 5 Analog power supply for the video interface 2 6 Power supply output 2 7 Conn...

Page 3: ...we offer free software updates for our interfaces To receive a free update the interface has to be sent in at own cost Wages for de and reinstallation and other expenditures involved with the software...

Page 4: ...eo sources NTSC video sources compatible only Factory rear view camera Automatically switching back from inserted video to factory rear view camera is only possible while the reverse gear is engaged T...

Page 5: ...urces It is recommended to enable only the required inputs So the disabled inputs will be skipped while switching through the video interfaces inputs 1 4 3 Rear view camera setting dip 5 If set to OFF...

Page 6: ...ner s manual of the car regarding the battery s disconnection If required enable the car s Sleep mode hibernation mode In case the sleep mode does not succeed the disconnection of the battery can be d...

Page 7: ...Version 11 01 2023 HW CAM V100 V23 CI RL4 SC15 Page 7 2 2 Connection schema...

Page 8: ...ed HSD connector of the enclosed picture signal cable Connect the waterblue coloured female HSD connector of the enclosed picture signal cable to the monitor s previously become free blue coloured mal...

Page 9: ...le s CAN Low Connect the blue wire of the 10pin Power CAN Cable to the vehicle s CAN High Note To handle the CAN and the CAN connection the enclosed 20pin OBD connector can alternatively be used but a...

Page 10: ...video interface If the communication between the CAN box and the vehicle s CAN bus does not succeed not all vehicles are compatible the analogue connection is required Connect the red wire ACC OUT and...

Page 11: ...used to power an external source and has a different assignment depending on the position of dip switch 1 of 8 dips Dip Function Dip 1 ON 12V max 3A when reverse gear is engaged plus 10 seconds delay...

Page 12: ...to changes in the production of the vehicle manufacturer there s always a possibility of incompatibility Connect the 12pin interface cable s female 12pin connector to the male 12pin connector of the v...

Page 13: ...inment additional electronic is necessary to switch the audio signals 2 7 2 After market front camera The red power supply output Front cam out 12V max 3A can be used to power a front camera If Dip 1...

Page 14: ...o not forget to set video interface s dip5 to ON before testing 2 7 3 1 Case 1 Interface receives the reverse gear signal If the interface delivers 12V on the green output wire of the 12pin interface...

Page 15: ...y Disconnect the green cable s preconnected male and female connectors of the 12pin interface cable and connect the green input cable Reverse IN to the output connector 87 of the relay Note Last but n...

Page 16: ...ace and external keypad Connect the female 4pin connector of the keypad to the male 4pin connector of the 12pin interface cable Note Even if switching through several video sources by the keypad might...

Page 17: ...aced inside in the housing to avoid accidental changes during or after the installation Picture settings must be done separately for all video inputs while the corresponding input is selected and visi...

Page 18: ...infotainment button to switch the input from the factory video to the inserted video sources If all inputs are activated by dip switch settings the order is the following Factory video Video IN 1 Vide...

Page 19: ...nput from the factory video to the inserted video sources Each long press will switch to the next enabled input Inputs which are not enabled will be skipped Note The interface switches after releasing...

Page 20: ...er order of LVDS cables is exactly connected according to manual Plugging into head unit does not work when the manual says to plug into monitor and vice versa Wrong monitor settings of video interfac...

Page 21: ...nction RET or ALL is ON function for Asian market in the interface OSD Set interface OSD menu item UI CNTRL to ALLOFF or PDCON Not possible to switch video sources by OEM button CAN bus interface does...

Reviews: