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9-6

VK Troubleshooting

• When a layout sequence is running in the Viewer, the Video Window suddenly goes black and video 

of the Camera Server cannot be displayed.

• Viewer operation seems to slow down.

Timeline

• The Playback controls are inactive.

Extract Video

• Cannot save video as no data could be found.

Scheduling and Recording

• Cannot initiate [

Record Now

] on a camera.

Situation

When a layout sequence is running, the Video Window goes black and video of the Camera 
Server cannot be displayed.

Solution

When many Camera Servers are placed in one layout and a layout sequence is run in a short 
time, system resources required for communication may run short. Reduce the number of 
Camera Servers to be displayed in a layout, or make the switching interval for layout 
sequences longer.

Situation

Viewer operation slows down.

Solution

The performance of a Viewer depends largely on CPU specifications and graphics 
specifications of the PC on which the Viewer is installed. When Viewer operation slows down, 
try to reduce the number of Camera Servers to be displayed or decrease a live frame rate. If 
the video quality of Camera Servers is set high or the resolution is set to VGA, processing 
may take a long time because the size of image data is large. In this case, review the video 
quality or video size in the Camera Server settings.

Situation

You have clicked any of the Playback controls but nothing happens.

Solution

Move the Playhead away from the Live position. Playback controls will then be active. A 
Video Window needs to be selected for playback. Also, the nudge buttons (

 P. 5-48) and 

the [

Extract Video

] button (

 P. 5-54) are enabled only when one Video Window is selected.

Situation

You have attempted to extract video, but an error message appears stating that no video can 
be found in the selected segment.

Solution

Check that the selected segment of video has recorded footage (

 P. 5-56).

Situation

You have selected a Video Window to initiate [

Record Now

], but the menu option is not 

available.

Solution

In the [

Edit Camera Server

] dialog of the [

Configuration and Preferences

] screen, [

Do not 

Record

] is probably set for the Camera Server. Change the option to enable recording to the 

Storage Server (

 P. 4-20).

VK-64_SysManual_Ev21.book  6 ページ  ２００９年３月２日　月曜日　午後１時３分

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Summary of Contents for VK-16 v2.1

Page 1: ...Network Video Recorder VK 64 VK 16 Administrator s Manual Ver 2 1 VK 64_SysManual_Ev21 book i ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 2: ...cedures that involve using the control panel are described in this manual the operations are described as shown in Windows Vista Basic Disclaimer Malfunction and failure of the software or other factors may cause problems such as recording failure recorded data corruption or loss Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems Supp...

Page 3: ...NG THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM This product is licensed under AT T patents for the MPEG 4 standard and may be used for encoding MPEG 4 compliant video and or decoding MPEG 4 compliant video that was encoded only 1 for a personal and non commercial purpose or 2 by a video provider license...

Page 4: ...ng and operating the VK 64 VK 16 system It explains the functions of VK 64 VK 16 and introduces more appropriate system deployment methods Use this manual as a reference when making a backup of data or troubleshooting a problem VK 64_SysManual_Ev21 book iv ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 5: ...4 Windows Vista Windows Server 2008 1 15 System Design Concept 1 16 System Configuration Example 1 16 When using multiple Storage Servers 1 18 When using Viewer alone 1 18 Server Sizing Concept 1 19 Approximate Video Data Volume per Second 1 19 Required Hard Disk Capacity 1 20 Sensor Event Recording and Motion Detection Recording Concept 1 23 Storage Server Performance 1 24 Notes on Viewer Sizing ...

Page 6: ...fication Tab 3 23 How to Set the Event Notification Tab 3 23 Set User Management Tab 3 25 How to Display the User Management Tab 3 25 Administrator and Operator Status User 3 25 How to Set the User Management Tab 3 26 Change User to Administrator 3 26 Delete a User 3 27 Request User Authentication at Tool Startup 3 27 Chapter 4 Register Camera Server and Set Recording Schedule Chapter Overview 4 2...

Page 7: ...ule 4 31 Change Camera Server Settings 4 41 Batch Setting Schedules 4 44 Set Continuous Recording 4 45 Set Motion Detection Recording 4 46 Set Motion Detection Recording Settings 4 46 Edit Motion Detection Recording Settings 4 47 Set Sensor Event Recording 4 53 Set Sensor Event Recording Settings 4 53 Edit Sensor Event Recording Settings 4 54 Set Preset Tour 4 58 Set Preset Tour 4 58 Set a Special...

Page 8: ... Event Popups 5 14 Set Event Notifications 5 15 Set the Tab for Guest User 5 16 Frame Rate Setting for live video 5 16 Automatic Audio Termination Setting 5 17 Focus Operation Setting 5 17 Proxy Server Setting 5 17 Superimpose the Date and Time on Still Frames 5 18 Save Viewer Settings 5 18 Arrange and Save Layouts 5 19 Manage Video Layouts 5 19 Layout menu 5 19 Organize Layouts and Layout Sequenc...

Page 9: ...ght Savings Indicator 5 54 Extract video to save to a file 5 54 View and Search Events 5 56 Live Events Log list 5 56 Display the Live Events Log list 5 56 Overview of Alert Parameters 5 57 Search Events 5 58 Select Criteria for Searching 5 59 View retrieved recorded video 5 60 Popup Video upon Event Occuring 5 61 Chapter 6 Operation and Management Chapter Overview 6 2 Health Check for Storage Ser...

Page 10: ...ata from Backup for Data Archiving 7 12 Examples 7 13 Configuration 1 Backup for Data Protection 1 7 13 Configuration 2 Backup for Data Protection 2 7 13 Configuration 3 Backup for Data Archiving 7 14 Configuration 4 Backup from Multiple Storage Servers Backup for Data Protection 7 14 Chapter 8 System Maintenance Chapter Overview 8 2 Upgrade VK 64 VK 16 8 3 Reinstall VK 64 VK 16 8 5 When You Have ...

Page 11: ...ssages and Error Messages 9 9 VK 64 VK 16 Recording Engine Logs 9 25 Access Engine Log 9 28 VK 64 VK 16 Viewer Logs 9 29 Log Storage Destination 9 29 Error Codes in Log File 9 30 VK Event Information 9 33 Chapter 10 Appendix Camera Server Control 10 2 Hard Disk 10 3 Lifetime of Hard Disk 10 3 RAID Reconfiguration 10 3 How To Check Software Version 10 5 Storage Server Configuration tool 10 5 VK Vie...

Page 12: ...he first time z Viewer Operation Guide A simplified manual for the VK Viewer Be sure to read the Administrator s Manual for details z Administrator s Manual this manual pdf file This manual is intended for the System Administrator to install and operating this software Be sure to read this manual to ensure proper system operation VK 64_SysManual_Ev21 book xii ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 13: ...ating Environment P 1 12 P 1 15 for information on OS you use z When recording to a NAS server it is recommended to separate the communication networks for the camera and NAS z Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2 z Although the audio function of the VB C500D VB C60 VB C300 VB C50i VB C50iR and VB C50FSi can also be used take note of the fo...

Page 14: ...xiv Important Before Starting Operations VK 64_SysManual_Ev21 book xiv ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 15: ...System Overview VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 16: ...roduct types and the number of licenses for each product Communication Mechanism of VK 64 VK 16 Explains the communication mechanism of the VK 64 VK 16 with using a typical system configuration Operating Environment Explains operating environment of the VK 64 VK 16 and points of notice regarding the OS environment Notes on Operating Environment Explains about each version of Windows OS System Desi...

Page 17: ...1 3 Chapter Overview 1 1 System Overview VK 64_SysManual_Ev21 book 3 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 18: ...s see P 1 10 The Storage Server and Viewer can be installed on one PC The Viewer can be installed on other computers on the network and it will access recorded video from the Storage Server through the network Server setting event notification to users and user privilege configuration can be set via Storage Server Configuration dialog Step1 Set up Camera Servers Step2 Install Storage Server and Vi...

Page 19: ... video and playing back recorded events can be done by the Viewer application And also you can customize the Viewing Area and save Layouts Step3 Configure Recording Settings Step4 Create and save Viewer Layout Recorded video from Storage Server Live video from Camera Servers VK 64_SysManual_Ev21 book 5 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 20: ...ultiple Camera Servers and can also record event information from motion detection and external device inputs The Viewers can show the live video from multiple Camera Servers and playback video recordings saved on a Storage Server Product Type Number of Camera Servers Used Network Video Recorder VK 64 Network Video Recorder VK 64 hereafter referred to as VK 64 can register and use up to a maximum ...

Page 21: ... such as recording and playback display event information from motion detection and external device inputs or still frames Upgrading from a Previous Version To upgrade from an older version v1 1 v1 2 v1 3 v1 4 or v2 0 to v2 1 download the free patch install from our website License keys from older versions can also be valid in v2 1 Network Video Recorder VK Lite The Network Video Recorder VK Lite ...

Page 22: ...Since VK 64 VK 16 makes use of IP networks cameras can be installed easily And also addition of new camera or change of camera location can be done flexibly VC C50i VC C50iR VB150 VB C60 VB C500D VB C300 VB C50i VB C50FSi VB C50iR View live and recorded video Viewer Operator Capabilities Viewing Live Video Viewing Events Viewing recorded video Live Monitor Live Playback Monitor L i v e L i v e P l...

Page 23: ... recorded video Viewer Administrator Capabilities Configure recording settings Configure event alerts Viewing Live Video Viewing Events Viewing recorded video Configuring Camera Servers Configuring Storage Server Receive and record video Play back recorded video by Viewer Record video to the Storage Server 1 Server Administrator Capabilities Configuring Storage Server Configuring Event Notificatio...

Page 24: ...0 0 or later VB C300 Ver 1 0 Rev 02 or later Ver 1 1 Rev 0 or later VB C50i VB C50iR Ver 1 2 Rev 77 or later VB C50FSi Ver 1 0 Rev 77 or later VB C50Fi Ver 1 0 Rev 77 or later VB C10 VB C10R Ver 1 0 Rev 26 or later VB150 Ver 1 1 Rev 41 or later Note z If using VB150 with multiple cameras there are restrictions on frame rate See your VB150 User s Manual for details P 1 24 z This version of the Stor...

Page 25: ...z or higher when using MPEG 4 Operating System Windows XP Professional SP2 SP3 Windows Server 2003 Standard Edition SP2 Windows Server 2003 R2 Standard Edition SP2 Windows Vista Business Enterprise Ultimate SP1 Windows Server 2008 Standard Edition Memory 1GB or more Hard Disk 2GB or more Display 1024 x 768 or higher resolution for the effective display area Color display of 16 bits or more A high ...

Page 26: ...n enter the Port number as 80 Make sure the TCP protocol is selected and click OK 5 In the Windows Firewall dialog your additional Storage Server is now listed Make sure the check box is marked Click OK to close the dialog Setting is now complete If more than ten Camera Servers out of all registered ones cannot be connected to Storage Servers recording operations may take longer Windows Server 200...

Page 27: ...s please see the Windows XP P 1 12 and follow the instructions Additionally even when a content block dialog box is not displayed JavaScript may be disabled under standard security settings limiting the available operations in the camera s settings page or the VB C500 Viewer JavaScript will be enabled automatically once trusted site registration is complete so please carry out registration If the ...

Page 28: ...nd function 1 In the Control Panel click Hardware and Sound 2 Next click Sound 3 The Audio Service Not Running dialog box is displayed Click OK 4 Finally the Sound dialog box is displayed In the Playback tab confirm that an audio device is installed If no audio device is installed check the user manual for your computer Note If the Control Panel is set to Classic View double click Sound VK 64_SysM...

Page 29: ...k the Stop Storage Server button in the Storage server status 5 Click the Retry button on the installer wizard for VK version 2 1 Warning dialog appeared when opening the Storage Server Configuration dialog If User Account Control is enabled on Windows Vista Windows Server 2008 the User Account Control dialog will appear when you launch the Storage Server Configuration tool Click the Continue butt...

Page 30: ...se a heavy load on your PC depending on the number of camera servers or recording schedule If you use VK 64 VK 16 with many Camera Servers install each application on different PCs Viewing with a low capacity PC may take longer the specified frame rate may not be achieved recording frame rate may be lower or recording may be interrupted P 1 20 Record video to the Storage Server Storage Server Disp...

Page 31: ...age Server and or Viewer are installed on multiple PCs you need to purchase the necessary license separately P 1 6 z You can not use multiple Storage Servers with VK Lite Receiving and Recording Video Receiving Video and Controlling Camera Server Storage Server Viewer Viewer Recording video to the Storage Server 1 Master Storage Server Displying live and recorded events Viewer Multiple Storage Ser...

Page 32: ...rver as the Master Storage Server This makes it possible to use the same Zones Locations and Viewer Layouts in all of the Viewers z Ensure if the Storage Server and Viewer installed to the PC is operated with correct daytime setting regularly We recommend that you use NTP function to set the time for Storage Server automatically z Adjusting the time of Storage Server during recording may cause pro...

Page 33: ... performance of VK 64 VK 16 v2 1 is as follows For dedicated Storage Server Maximum amount of recorded data per server 5 5 MB sec or less when using SCSI SAS disk For Storage and Playback Server Maximum amount of recorded data per server 3 MB sec or less Note z Every operation environment of VK 64 VK 16 is different due to different requirements and different hardware specifications and the figure...

Page 34: ...he data size for recording audio is 8 KB s regardless of the type of Camera Server When determining hard disk sizes it is important to take into account that there needs to be considered about 10 to 20 additional room Example 1 JPEG recording Using 16 Camera Servers VB C60 for recording With each camera set to Medium Size for video data size and Image Quality set to 50 data size per 1 frame 15KB R...

Page 35: ...ve figures please note that the bandwidth is calculated as 1000Kbps 1Mbps and the disk size as 1024KB 1MB The following tables give some typical data sizes per frame in kilobytes for various combination of quality and resolution values referring to a VB C500D VB C60 VB C300 and VB C50i However the actual data size may be different from the data size in the table below depending on the weather cond...

Page 36: ...e 640x480 MPEG 4 Medium 320x240 MPEG 4 Large 640x480 1 0 28 0 76 0 35 0 94 0 54 1 43 2 0 39 1 08 0 50 1 30 0 78 2 02 3 0 60 1 67 0 75 2 02 1 20 3 31 4 0 69 1 93 0 91 2 43 1 38 3 98 5 0 81 2 31 1 05 2 87 1 68 4 86 Quality Resolution JPEG Small 160x120 JPEG Medium 320x240 JPEG Large 640x480 1 4 0 12 5 36 0 2 4 6 14 8 42 4 3 5 2 16 8 47 5 4 6 8 22 3 62 9 5 18 9 65 5 206 0 Quality Resolution JPEG Smal...

Page 37: ...ord As the number of stored operation records increased the operation and search speed at event detection and response speed of viewers may be affected Notes on Motion Detection Recording The Motion Detection function detects motion where no motion occured before Do not use this function where the motion detection may operate too frequently e g where many people pass through Motion detection shoud...

Page 38: ...ions for 14 day storage about 900 GB One Storage Server with the above PC specifications Live View Recorded Video Playback Example of Viewer PC specifications CPU Pentium 4 3 8GHz Memory 1GB Video graphics board NVIDIA Quadro FX 1400 Live View Recorded Video Playback Example of Viewer PC specifications CPU Pentium 4 3 0GHz Memory 1GB Video Graphics Board On chip board Note z These data above are r...

Page 39: ...rd disk may be too frequent and recording may not work normally Also the disk capacity for the VK 64 VK 16 may run short Using the Storage Server with other applications The processing load of other applications may have a negative effect on the storage performance Notes on Viewer Sizing Consider the following points when selecting the PC for viewer installed Live video viewing and recorded vidoe ...

Page 40: ...width for live viewing per server 15 KB frame x 5 frame sec x 8 bits 600 Kbps Therefore required network bandwidth is calculated as follows 120 Kbps x 1 600 Kbps x 2 1320 Kbps Approx 1 3 Mbps Note that the line speed unit is bps bits per second Tip z The total frame rate is calculated as Number of Camera Servers in the Viewer window x Frame rate That means with 10 Camera Servers and 10 fps frame r...

Page 41: ...dows are displayed The maximum frame rate is as follows Video recording 5 fps or less JPEG Record now Fixed at 5 fps The reduce frame rate under high load is fixed on The maximum file size is fixed at 1 GB per day and cannot be changed The supported cameras are as follows VB C500D VB C60 VB C300 VB C50i VB C50iR VB C50Fi and VB C50FSi The VK Lite Viewer cannot connect to VK 64 VK 16 Storage Server...

Page 42: ... Simultaneous monitoring of multiple storage servers Designated schedules Connection via HTTP proxy Registration of slave storage servers Viewer control API Other Windows Vista Home Premium is also supported in addition to the VK 64 VK 16 system environments P 1 10 It is possible to upgrade VK Lite to VK 64 VK 16 Tip Functions that cannot be used with the VK Lite Viewer or VK Lite Server are indic...

Page 43: ...D VB C60 VB C300 VB C50 series Automatic camera server search Storage Server Recording format JPEG MPEG 4 JPEG only Max recording frame rate 30 fps 1 5 fps Video recording mode Normal Schedule recording Continuous recording Sensor event recording Motion detection recording Special Day Schedule recording Manual recording Normal Schedule recording Continuous recording Manual recording Max file size ...

Page 44: ...1 30 Specification Comparison of VK 64 VK 16 and VK Lite VK 64_SysManual_Ev21 book 30 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 45: ...Installation VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 46: ...nd Viewer When you install VK 64 VK 16 icons for two applications composing VK 64 VK 16 is created on the desktop Note Before the installation read Chapter 1 and Preparation and Precaution P 2 7 carefully Tip z See Chapter 3 for how to use the Storage Server z See Chapter 4 for how to use VK Viewer z The following icons are displayed if VK Lite is installed VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２...

Page 47: ... double click VKLiteInstall exe in the VBTools folder on the VB C500D VB C60 Setup CD ROM 2 The Software License Agreement screen appears Read the agreement carefully Click the radio button I accept the terms in the license agreement and then click Next to continue Note z Types and number of license has been determined for VK 64 and VK 16 If you want to add the Storage Server or Viewer you need to...

Page 48: ...r and one Viewer 4 Depending on your entered License Key for VK 64 VK 16 one or both of the following applications shown below Viewer Storage Server Tip No License Key registration window appears for VK Lite installation Tip You cannot change the application to be installed in this window To change the application you need to go back to the registration window and enter the license key again VK 64...

Page 49: ...lation directory Click Change to choose another installation path if necessary and then select the directory to install the software Click Next to continue 5 Click Install The installation process begins and a progress bar is displayed 6 When the InstallShield Wizard Completed screen is displayed click Finish Installation is now completed Tip Click Space and then a list of drives is shown And also...

Page 50: ... the Master Storage Server However the following functions are specific to version 2 1 and cannot be used on previous versions of the Storage Server VB C500D registration Audio related settings Can be used with version 2 0 Storage Servers Retrieving summary information from a Storage Server Can be used with version 2 0 Storage Servers z Viewer v2 1 cannot connect to the Storage Server v1 0 or v1 1...

Page 51: ...le To convert Drive C into the NTFS format convert c fs ntfs Stop other applications You should stop other applications including anti virus program before starting installation Tip Select All Programs Accessories and Command Prompt from the Start menu to display the command prompt If you press the Enter key following the command shown above a series of questions appears then conversion starts Reb...

Page 52: ...2 8 Installation Procedures VK 64_SysManual_Ev21 book 8 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 53: ...Storage Server Configuration Reference VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 54: ...nt event management event notification and user management Settings Tab In the Settings tab specify the Storage Server name Proxy Server and recording options Event Tab You can set the Storage Server to send an e mail to the user when an event has occurred In the Event tab specify the priority for each event type Event Notification Tab In the Event Notification tab configure the settings for sendi...

Page 55: ...iguration If the Authentication is required when starting this tool is selected P 3 27 the Login dialog appears In this case enter your user name and password and click Login If User Account Control is enabled on Windows Vista Windows Server 2008 the User Account Control screen will appear In this case click the Continue button Note To configure the Storage Server you should log into Windows with ...

Page 56: ...Warning Level Set Maximum disk space used for each device Also add or remove network drives Click Apply to save changes when you modify settings from each tab Use an account other than the Local System account to log onto the Storage Server to enable connection to the network drive Storage Server status indicator Start Storage Server and Stop Storage Server start and stop the Storage Server Enter ...

Page 57: ...ities set in the Events tab Note z Events associated with Recording engine started Data file set User log in and Failed to map a network drive do not appear in a Viewer s Timeline P 5 48 Live Events Log P 5 56 or Event Search Dialog P 5 58 z The priority of an event created by a manual recording using Record Now P 5 52 will always be Priority 1 It cannot be changed from this dialog above Select a ...

Page 58: ...to send the e mail to multiple addresses use a group address Enter the e mail subject line for example Immediate Actio Required Enter the address of the recipient and enter your from address Enable e mail notification and select a priority Events of that priority and above will lead to notification emails Enter a Host Name or IP address and Port Number of mail server for outgoing mail Enable authe...

Page 59: ... change Camera Servers or configure and change recording schedules By default a user called admin is created The password is NVR It is strongly recommended that this should be changed after installation It is necessary to set up users on all Storage Servers A particular user should be set up to have the same password on each Storage Server Check to enable user to have Administrator privileges full...

Page 60: ...roxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server How to Display the Settings Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed VK 64_SysManual_Ev21 book 8 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 61: ...r needs to access Camera Servers via proxy server you may need to configure proxy settings See P xiii if you use a proxy server 1 In the Storage Server Proxy field tick the Enable the following proxy server box 2 Enter the Proxy server address and Port For more information on proxy server usage contact your Camera Server administrator Tip It is recommended to use an easy to understand name if you ...

Page 62: ...d recording frame rate is temporarily reduced to prevent the recording from stopped See Chapter 6 for details This function is available for JPEG video recording It cannot be used for MPEG 4 video recording VB C500D VB C60 Tip If Reduce recording frame rate when disk is under high load is selected you will receive an event notification such as Effective Recording rate recording rate before change ...

Page 63: ...ork Drive Delete an added network drive Adding Removing a Network Drive By adding a network drive you can save recorded video data on a network drive such as NAS Network Attached Storage in addition to the internal HDD If you add a network drive in the Storage Server Configuration window the drive will be added to the list of the pull down menu of the Add Camera Server and Edit Camera Server dialo...

Page 64: ...a folder where you want to save recorded video data in the Browse for Folder dialog Click OK to enter the path of the selected folder in the path field 3 Enter the user name and password to access the network drive in the respective fields and click OK Be sure to use different user name and password from the logon user name and password for the local system account If addition is successful the ad...

Page 65: ...to Windows with a local system account To set the network drive click Stop Storage Server to stop the Storage Server and click the Logon Settings and switch to an account which is allowed to use the network drive i e account with Windows Administrator and Logon As Service privileges see Logon As Service Privilege P 3 15 z You cannot use a UNC path or removable disk when adding a network drive z If...

Page 66: ...rver with a Local System account select Local System Account If you are log onto the Storage Server with another account enter the account name in Account and password in Password and confirm password 3 Click OK 4 Click Start Storage Server to start the Storage Server with the specified account Note If you need to stop the Storage Server Program you should inform all users connected to the storage...

Page 67: ... a network drive When you click Apply or End before restarting the storage server the following message appears Drive use settings have changed Do you wish to restart the recording server Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings perform the following steps before configu...

Page 68: ...field Enter or change the object name location and detail settings as required Be sure to enter a Windows account with Administrator privileges 6 Click OK The Logon as Service Properties dialog reappears 7 Click OK The Local Security Settings dialog reappears 8 Close the Local Security Settings dialog VK 64_SysManual_Ev21 book 16 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 69: ...event when the disk space available for recording i e free space from the Maximum disk space used value has fallen down to a certain level If the Maximum disk space used field is not set the entire drive capacity of the drive specified in the Drive field is considered to be the maximum disk space used Note The event notification e mail is sent when the priority specified for the Low Disk Space War...

Page 70: ... Tip Old video files may be deleted even if these are within the Maximum retained history period However if the oldest file is currently used in the Viewer for example for playback of recorded video it would not be deleted and the next oldest file will be deleted instead Deletion will continue until the free space rises above this threshold again See Chapter 7 for saving files Threshold Level Dele...

Page 71: ...alue for disk capacity is 80 GB and the value for Low disk space warning level is 10 the Storage Server reaches the Low Disk Space Warning Level when the remaining free disk space becomes 8 GB or less Threshold Level Calculation Method The Threshold Level occurs when the Storage Server fulfills the condition 1 or 2 below 1 When the Storage Server disk space used exceeds the following value a When ...

Page 72: ...2 19 1 x 32MB 640MB Note z Threshold Level can be used as a protective level to avoid achieving Limit Level It is recommended that you take measures when Low Disk Space Warning Level event notification is generated such as deleting unnecessary video files z Storing video data above the Threshold Level increases load over the Storage Server and may cause recording interruption It is strongly recomm...

Page 73: ...igured the event notification e mail settings e mails are sent based on the priorities set in the Events tab How to Display the Events Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed Click the Events tab to open it VK 64_SysManual_Ev21 book 21 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 74: ...g 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space deletion 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space rec suspended 1 Highest 2 High 3 Medium 4 Low 5 Lowest Camera Server Connection error 1 Highest 2 High 3 Medium 4 Low 5 Lowest Change recording frame rate 1 Highest 2 High 3 Medium 4 Low 5 Lowest Failed to map a network drive 1 Highest 2 High 3 Medium 4 Low 5 Lowest Note z Eve...

Page 75: ...the Event Notification tab to open it How to Set the Event Notification Tab Set the Event Notification Priority 1 Check the Send E mail when event occurs option and select the priority level for sending e mails from the Priority drop down menu Events of the setting priority and above will lead to e mail notification 2 Enter a subject in the E mail subject line e g Immediate Action Required recipie...

Page 76: ...e mail An event of priority 3 occurred on 12 05 2006 at 15 15 17 1000 Parking Lot 1 Sensor on Tip You can only register one e mail address in the To Address field If you want to send the e mail to multiple addresses use a group address Note Enter the host name in up to 255 characters Note z Enter the user name in up to 100 characters z Enter the password in up to 20 characters z Enter the host nam...

Page 77: ...ewer setup Operator Status Users can only access the Viewer windows P 5 13 created by Administrator Also they only can access to live video and recorded video on Storage Servers they have permission to access Note z Users who have Operator Status cannot configure register and change Camera Servers or configure and change recording schedules z By default a user called admin is created Its password ...

Page 78: ...tor option of a user in the User List to enable the user to have the Administrator privileges Do not check the option if you do not want to enable the user to have the Administrator privileges 2 Click Apply to save changes Change User Password 1 Click to select a user in the User List to change the password 2 Click Edit button below in the user list to bring up the Edit User dialog 3 Enter the use...

Page 79: ...e The user is deleted Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool If this option is selected the Login dialog appears before the Storage Server Configuration dialog appears VK 64_SysManual_Ev21 book 27 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 80: ...3 28 Set User Management Tab VK 64_SysManual_Ev21 book 28 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 81: ...Register Camera Server and Set Recording Schedule VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 82: ...e Storage Server as well as the procedure to create recoding schedules To store the Camera Servers registration and create recording schedules launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 83: ...ne of them as the Master Storage Server z If the Storage Servers v1 2 v1 3 v1 4 v2 0 or v2 1 coexist in the system either Storage Server can be specified as the Master Storage Server z Older viewer than Viewer 2 1 cannot connect to the Storage Server v2 1 z If you want to connect to the Storage Server directly without displaying Start up Screen uncheck Select a Master Storage Server when starting ...

Page 84: ...st If you want to use the local PC for viewer as well as Master Storage Server connect to recording server on local PC to start the Viewer 1 Select localhost from the drop down menu 2 Click Connect 3 Enter your User Name and Password and click Login Note z The default user name and password are as follows User name admin Password NVR It is strongly recommended to change the user name and password ...

Page 85: ... and then click Login Note z If you use a proxy server you should change the Internet option settings in the following procedure 1 Select Start Control Panel Network and Internet Internet Option 2 Select the Connection tab 3 Click LAN settings Change the proxy server settings z If using a proxy server between a Viewer and a Storage Server it should not perform response buffering The Proxy Server w...

Page 86: ...ewing Screen is initially blank as shown below You should configure the Viewer using the Configuration and Preferences screen Tip The dialog for entering the IP address will also be displayed even when connection to the Storage Server failed Note It is strongly recommended that only one Administrator perform configuration on each network VK 64_SysManual_Ev21 book 6 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 87: ...ferences screen To open the Configuration and Preferences screen the following operation should be performed In the Menu Bar select View Configuration The menu bar is located at the top left of the Viewing Screen In the Menu Bar select View Configuration The Configuration and Preferences screen appears VK 64_SysManual_Ev21 book 7 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 88: ...torage and Camera Server Summary windows appear The window consists of two sub windows which are opened by their respective tabs Storage Servers and Locations Zones Note If you are using the Viewer only the Camera Server Location Zone and Camera Type are only displayed in the Camera Server List When the Storage Servers tab is selected When the Locations Zones tab is selected Click and drag scrollb...

Page 89: ...ab Add Location Allows you to add a new location to the system Add Zone Allows you to add zones to locations When you select a zone within a location in the left panel a list of cameras in that zone is displayed in the right panel Other Functions in Both Tabs Camera server functions are located on the right hand panel regardless of which tab is selected Find Camera Servers Allows you to initiate a...

Page 90: ...er area The diagram below illustrates an example of physical Locations and Zones on a VK 64 VK 16 network Viewer access is performed via the Location and Zone drop down menus Zone 1 Zone 2 Zone 3 Location 1 Shopping Mall Zone 4 Zone 5 Zone 6 Location 2 Zone 7 Zone 8 Location 3 Zones are different areas of the one Location Once Locations and Zones are configured Locations and Zones are selected fro...

Page 91: ... changed to the Master Storage Server thumbnails of registered Camera Servers may not be displayed In this case update the thumbnails by clicking Connect on the Edit Camera Server dialog for each Camera Server on the Master Storage Server When a Location is selected from the drop down menu at left all of the Zones associated with the Location will appear to the right as camera thumbnail images Thi...

Page 92: ...f it is not selected yet 2 Click Add Zone to bring up the Add Zone dialog 3 Enter the new zone name up to 20 characters 4 Select a location from the drop down menu in the Location field then click OK The selected zone will now appear in the specified Location folder Note z If you want to add a Zone to another location not listed you should first create the Location before you add the Zone z Each L...

Page 93: ... Change the settings and click OK Delete a Location and Zone 1 Click a location or zone in the list to highlight it and select Delete from the Edit menu Alternatively click a location or zone to select it then press the Delete key on your keyboard 2 A confirmation dialog will appear Click Yes Click No to cancel deletion VK 64_SysManual_Ev21 book 13 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 94: ...er to bring up the Add Storage Server dialog 3 Enter connection settings and click OK Note If you are using the Viewer only the Storage Servers tab is not shown and you cannot add the Storage Server Tip You can operate VK 64 with up to 10 Storage Servers and up to 192 Camera Servers can be operated Note z Do not add the same Storage Server more than once z If you add a Storage Server with a differ...

Page 95: ...elect the Storage Server and click Edit This will bring up the Edit Storage Server dialog 3 Change the settings and click OK 4 To save changes click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any changes you have made Note z You should change the setting of Storage Server in case of the IP address of Storage Server has been changed z T...

Page 96: ...n press the Delete key on your keyboard 3 A confirmation dialog will appear Click Yes Click No to cancel deletion 4 To save changes click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any changes you have made Note z If a Storage Server is deleted all Location Zone thumbnail and Layout information for cameras associated with this Storage ...

Page 97: ...d panel The Search Results dialog appears and a list of detected Camera Servers will be displayed Tip z Up to 192 Camera Servers can be operated Up to 4 camera servers can be operated with VK Lite z To connect to the Camera Server managed by another Storage Server you should first add that Storage Server P 4 14 Note z When you initiate the Find Camera Servers function PC searches the Viewer s loca...

Page 98: ... you cannot find the Camera Server click Add Camera Server to add it z For the Camera Servers which have already been registered Registered is displayed in the Register column The Register columns for unregistered Camera Servers are blank Note Recording schedules should be set in order to record video Even though you click OK video recording will not start immediately Tip Contents of the Add Camer...

Page 99: ... until you do so z When two or more cameras are used with VB150 when Video Input is set to Multiple two through four tabs are added The number of tabs shown for a VB150 does not indicate the physical number of cameras connected but indicates the number of cameras which have been enabled using the VB150 Camera and Video Settings Page Please see Chapter 3 P 36 of the VB150 User s Manual for more det...

Page 100: ...heckbox Note z Recording schedules should be set in order to record video z There is a maximum number of 64 Camera Servers that can be registered on one Storage Server with VK 64 or 16 cameras with Network Video Recorder VK 16 z If you are using the Viewer only the Storage Server cannot be configured z If you have changed the Camera Server s IP address you also need to change the host names in the...

Page 101: ...the Camera Name field as required 3 In the Location field select a location for the Camera Server from the drop down menu 4 In the Zone field select a zone for the Camera Server from the drop down menu If necessary click Add to add another Location or Zone The Add Location or Add Zone dialog opens Enter the Location Name or Zone Name and click OK When you add a Zone in the Add Zone dialog you shou...

Page 102: ... 3 Select a pre defined camera position if already configured from the Preset Angle drop down menu Note z When using VB C500D VB C50FSi and VB C50Fi pan and tilt operation is not available You cannot use zoom operations with the VB C500D if digital zoom is set to Disable on the camera z If a fixed camera or an external camera such as VC C50i is connected to VB C50i you cannot use pan tilt and zoom...

Page 103: ... Server to open the Add Camera Server dialog you will return to the Camera Summary window Save Settings To save Camera Server settings click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to cancel any changes you have made Note z Network drives registered via Storage Server Configuration are also shown on the Drive drop down menu See Adding Removin...

Page 104: ...nes The same dialog as Add Camera Server P 4 18 appears Start Editing Camera Server 1 In the Camera Server list click a Camera Server to highlight it 2 Click Edit Camera Server The Edit Camera Server The Edit Camera Server is identical to the Add Camera Server dialog you can also open the dialog by double clicking the menu Change the Camera Server s Settings Change the Camera Server settings as di...

Page 105: ...era Server s from your system regardless of which tab you have selected Storage Servers or Locations Zones Delete a Camera Server 1 In the Camera Server list click a Camera Server to highlight it 2 Click Remove Camera Server you can also press the Delete key on your keyboard 3 A confirmation dialog will appear Click Yes Click No to cancel deletion Reflect Deletion To reflect Camera Server deletion...

Page 106: ...recording video when a sensor input has occurred See Set Sensor Event Recording P 4 53 for details Note z If you are using the Viewer only you cannot set recording schedules z Be sure to perform operational tests after setting schedules Tip z Use a Normal Schedule for normal recording operation z See P 4 30 for how to use the Normal Schedule dialog Example of Normal Schedule Record video from 7 00...

Page 107: ... the Menu Bar select View Configuration The Configuration and Preferences screen appears 2 Click the Recording Schedules tab to display the Recording Schedules screen 3 Click the Normal Schedule tab to display the Normal Schedules screen Day of the week Zone Zone representing camera areas in the Location Camera schedule time bars Location Click and drag the horizontal scroll bar to the right to vi...

Page 108: ...4 28 Recording Schedule 4 Click the Special Day Schedule tab to display the Special Day Schedule screen VK 64_SysManual_Ev21 book 28 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 109: ...se the schedule z When Special Day Schedules are running Normal Schedules are disabled If an invalid schedule exists the following warning message will be displayed There is a camera to which the recording schedule is not registered Is it OK to leave it like this Storage Server selector Schedule Type selector Location Zone representing camera areas in the Location Single day schedule area 24 hours...

Page 110: ...ording schedule When the Recording Schedules window first appears the first Storage Server in the list is shown with its associated schedule to the right Schedule Area Set up standard day to day recording schedules settings Storage Server selector Schedule Area VK 64_SysManual_Ev21 book 30 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 111: ...f you wish to display another Storage Server s schedule click the Storage Server menu otherwise proceed to the next step The menu may list more assigned Storage Servers If you select another Storage Server the Schedule Area will refresh and associated schedule zones will be shown Create a Normal Schedule Click and drag a time period for a camera name and release the mouse button The Add Schedule I...

Page 112: ...art and end times and the day of the week P 4 33 Set frame rate enable Motion Detection and sensor event recording P 4 34 Selec to record audio P 4 34 Set the preset camera angle and exposure compensation P 4 35 Move the mouse cursor in the Preview area to change the camera angle P 4 22 Control the camera via the Camera Control Panel P 5 39 The Top page of the Camera Server is displayed after Inte...

Page 113: ...ault is 5 frames par seconds The upper limit is 5 frames per second with VK Lite See P 4 45 for details of Continuous Recording Tip z Time period could be set for overnight recording such as Start 22 00 to End 08 00 z Click All Day if you want 24 hour recording The Start and End times will be set at 00 00 respectively Note z If you have defined any special day schedules at that time the schedules ...

Page 114: ... C300 VB C50i VB C50iR VB C50FSi On camera servers that do not support the function the Audio recording checkbox is disabled z Audio recording is enabled when video recording mode is on It is not possible to setup schedules that only record audio without recording video z When the resolution P 4 38 is set to JPEG recorded video and the audio are synchronized However the synchronization is not guar...

Page 115: ...area to display controls and clicking to pan tilt and zoom P 4 22 2 Check Preset Tour to move among multiple preset positions sequentially VB C60 VB C300 VB C50i VB C50iR only Click Settings to specify the order to switch among presets See P 4 58 for how to set the Preset Tour 3 Select On or Off from the Exposure Compensation drop down menu You can set the exposure compensation to High Medium Low ...

Page 116: ...moves back to the current position Please note that video will be recorded in the meantime cotinuously z The On Motion Detection Exposure compensation and additional options are not available if you use the Preset Tour function z If you use the Camera Control Panel to do the pan tilt or zoom operation the value in the Preset drop down menu will changed to Custom z Preset used for the Preset Tour a...

Page 117: ...at Exposure mode is set to Auto on the Camera Control Panel z The Auto setting for Night Mode can only be set with the VB C500D VB C60 and VB C300 z The Night Mode Day Mode and Not specified options for the Night Mode function can only be set with VB C500D VB C60 VB C300 VB C50i series and VB150 z Video turns to monochrome in the Night Mode z If you specify Auto you cannot control the Night Mode u...

Page 118: ...e z The additonal option is available with VB C500D VB C60 VB C300 Smart Shade Control is available with VB C500D and VB C60 Additionally Focus is not available for the VB C500D z If the Exposure box is selected the Exposure Compensation option will be disabled z If Preset Tour is enabled you cannot use additional options z The additional option settings will be return to the original settings if ...

Page 119: ...wn menu for the target external device and set External Outputs to On or Not specified on the External Outputs Setting dialog Finish Setting Click OK to save the new settings and close the dialog Click Cancel to discard the new settings When you click OK the Preset and Exposure Compensation settings are effective on Video Windows in the Viewer Control the camera as required by clicking Camera Cont...

Page 120: ...menu bar Note Camera Servers have feature to record videos on memory of the camera with sensor input or schedule If settings are enabled on the Camera Server they take precedence over any settings made in VK 64 VK 16 This may cause some confusion if your VK 64 VK 16 recording schedules fail to record with the correct camera preset You should disable such Camera Server features if you wish VK 64 VK...

Page 121: ...lick Set up in the Add Schedule Item and Edit Schedule Item dialog and then Camera Server s top page appears after Internet Explorer launches VB C60 Click Setting Page to display the Setting Page to change Camera Server settings VK 64_SysManual_Ev21 book 41 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 122: ...the Motion Detection settings are configured using the VK 64 VK 16 Motion Detection Settings dialog P 4 47 The Motion Detection function is not suitable for conditions where high reliability is required It is not recommend using this function in situations where high reliability is required such as for monitoring purposes Canon accepts no liability whatsoever for faults etc resulting from the use ...

Page 123: ...mera Server click Get Camera Control to display the Camera Control Panel obtain camera control then configure the settings again Restrict Service Time If a Camera Server has been configured with Restrict Service Time enabled VK 64 VK 16 will be able to record from the Camera Server during restricted times External Device Specify the name of the external device such as sensor name You cannot config...

Page 124: ... recording schedules for multiple cameras Once created settings for each camera can be customized Change or Move Multiple Camera Server Schedules While holding down the Ctrl key click on individual schedule items to select them and then drag the mouse to change or move multiple recording schedules Example Drag over the Schedule area covering three Camera Servers to set the same schedule for the th...

Page 125: ... second The default setting is 5 seconds Note z When the load on Storage Server CPU and hard disk is higher recording at the specified frame rate may not be available or the video recording may be interrupted z Higher frame rates for result in larger disk usage Please ensure that you have enough disk space z The specified frame rate is the frame rate that the Storage Server will attempt to record ...

Page 126: ... z The Motion Detection function is not suitable for conditions where high reliability is required It is not recommend using this function in situations where high reliability is required such as for monitoring purposes Canon accepts no liability whatsoever for faults etc resulting from the use of the Motion Detection z Motion detection is performed by the Storage Server or Camera Server whichever...

Page 127: ...camera or Notice events with the area name when motions are detected is not checked the video recording settings apply to the entire region z If the On sensor event is also enabled and motion detection and sensor input occur simultaneously the On sensor event takes precedence See Priorities of Motion Detection and Sensor Event Recordings P 4 57 for details z You cannot use the Preset Tour and the ...

Page 128: ...otion Settings becomes available Settings is now enabled Click to launch your VB Admin Motion Detection Setting Tool Install the VB Admin Tools that is bundled with the VB C500D VB C60 VB C50i VB C50iR VB C50FSi and VB C50Fi in advance See the Camera Server s User s Manual for how to configure the motion detection settings Note z To use the Motion Detection function of the VB C50i VB C50iR VB C50F...

Page 129: ...two sliding bars Motion detection status can be confirmed by the Detection Indicator during operation Detection Indicator Colors Motion is displayed in the Detection Indicator as a green color bar and will remain green if the level of motion is below the configured Sensitivity and within a defined Area Ratio If motion reaches the set Sensitivity and Area Ratio the color bar changes to yellow and i...

Page 130: ... drag the Area Ratio slide bar to any position from 0 to 100 This establishes the proportion of image inside the Active Region dotted frame allowed before motion is detected When you drag the slide bar the black vertical line in the Detection Indicator will move to reflect the change in specified Area Ratio Tip The sensitivity can be set to Low Med or Med High To set check the Detail Settings chec...

Page 131: ... event priority status In the Priority field select the priority for the event to be generated for this motion from a menu of five options ranging from 1 Highest to 5 Lowest Priorities are color coded in the Timeline in the Viewing Screen Tip This operation is not necessary if you want configure the recording settings over the entire region without partitioning the detection regions Tip When the s...

Page 132: ...t external device and set On or Not specified Click OK to save the new settings and close the dialog Click Cancel to discard the new settings Note z If Continuous is also selected Record for before event is not available z If Record for before event is set it will take approximately 10 seconds after event occurrence until its display in the viewer z If the resolution is set to MPEG 4 the frame rat...

Page 133: ... window overlap with the items in the Add Schedule Item and Edit Schedule Item dialog When the Sensor Event recording is executed the settings in the Sensor Event Settings window take precedence Note If the recording schedule expires during Sensor Event recording the Sensor Event recording also terminates Tip If using a VB150 with multiple cameras and Video Input is specified you can configure dif...

Page 134: ... IR light To turn on the IR light perform the operation from the Video Window menu Control the camera via the Camera Control Panel See the Viewer Manual for the information about the Camera Control Panel The Top page of the Camera Server is displayed after Internet Explorer launches Click a tab to modify that sensor s settings The sensor name displayed is the name set by the Camera Server Night Mo...

Page 135: ...pensate for camera views with strong backlighting The setting will be used when the sensor is triggered This is useful for example if a camera angle would change from an indoor view to an outdoor view when the sensor is triggered z If you set the Preset option in the Sensor Event Settings window the pre event recording position may be different from the specified position because the Camera Server...

Page 136: ... C60 Additionally Focus is not available for the VB C500D z If Exposure is selected the Exposure Compensation option is set to Not Specified Note z The frame rate specified is the frame rate that the Storage Server will attempt to record and may not be the actual frame rate used for recording video Factors such as the number of Viewers the number of Camera Servers used network traffic and load on ...

Page 137: ...can specify events priorities for the Motion Detection and Sensor Event recordings and if the events occur simultaneously the recording with the higher priority is performed first When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously the Sensor Event recording takes precedence If two events with the same priority occur the e...

Page 138: ...r and MPEG 4 are used together the video data size becomes very large z The durability of camera Pan Tilt mechanism may be affected depending on the Preset Tour setting P 4 61 z In the Preset Tour the camera position returns to the first preset after the last preset z When the Preset Tour is used the Motion Detection recording Exposure compensation and additional options are not available z Preset...

Page 139: ...he Preset Tour is executed once and you can confirm the operation Change the Preset Settings 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears 2 Select a preset to change from the list and click Edit The Preset Tour Edit dialog appears 3 For the selected preset change the Speed PT Speed Z or Pause sec settings 4 Check the settings and click OK This returns to t...

Page 140: ...k Move Up or Move Down Delete a Preset 1 Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears 2 Select a preset to delete from the list and click Remove 3 Click OK This returns to the Preset Tour Settings dialog Note When you delete camera server s presets please be sure to check presets of VK 64 VK 16 VK 64_SysManual_Ev21 book 60 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 141: ... it takes approximately 9 444 hours for 100 000 round trips in the pan direction Endurance of VB C60 s pan tilt mechanism is approximately 300 000 round trips at the full range Total tour time for 300 000 round trips in the pan direction estimated Movement rate PT is 1 Still time Movement range in the pan direction angle 0 10 20 30 50 3872 5666 7555 9444 100 3825 4722 5666 6611 150 3809 4407 5037 ...

Page 142: ...pecial Day Schedule is selected Special Day Schedule consists of Storage Server Select Storage Server from the list to add edit schedules for that server Associated Locations and Zones are displayed in the Schedule Area Schedule Type Allows you to select a schedule type These are user defined schedules such as Public Holidays and Long Weekends Days list Allows you to choose a day to use this sched...

Page 143: ...me area for example Company Holidays 3 Click OK The schedule type is added and the dialog closes The new name will appear in the Schedule Type list Note z The scheduling area functions are the same as the Normal Recording Schedule but only covers a single day from 00 00 hrs to 24 00 hrs To have a special day schedule run over a long weekend Fri Sat Sun all dates of three days should be added to th...

Page 144: ...lidays to Company Special Days 3 Click OK The new settings are saved and the dialog closes Delete a Schedule Type 1 In the Special Day Schedule window click a schedule type in the Schedule Type list to select it 2 Click Delete The schedule type is deleted Note If you delete a schedule type where there are dates associated with that schedule a warning will appear Delete the associated dates before ...

Page 145: ...2 and then in the Days list click Add This will bring up the Select Date calendar see below 2 Click to select a day in the calendar then click OK Click Add again to add another day to the same schedule type if you wish Added days are shown in the Days list see example on next page Other calendar selection methods are shown on the next page Click a day to highlight it then click OK to bring up that...

Page 146: ...ist The day is deleted from the schedule type Note z If you attempt to associate the same day with different special day schedules a warning brings up and asked to delete the other entry before creating a new one z Expired days are listed in italics To select another year click the current year and scroll down or back up using the up down arrows Alternatively click the current month and a month li...

Page 147: ... are then saved to the Storage Server Click Discard Changes to cancel any changes you have made 2 If you wish to return to the Viewer select View Viewing Screen from the menu bar The bottom right hand corner of the Recording Schedule window consists of two buttons Save Schedule and Discard Changes VK 64_SysManual_Ev21 book 67 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 148: ...ith Motion Detection Total Recording Frame Rate Total Recording Frame Rate Continuous Recording Total Recording Frame Rate Sensor Motion Detection Recording Maximum Retained History Maximum File Size Duration Disk Space Used After confirming information check the details and click OK to close the Record Setup Summary dialog Note If the load is too high adjust the recording schedule Tip Click Copy ...

Page 149: ...mation is displayed in the Camera List Summary dialog box Total bandwidth usage units of Mbps Number of frames queued for writing to each drive of the Storage Server Tip z The Display Storage Server Summary button is gray out in Storage Servers in older version z When the Locations Zones tab is selected the Display Storage Server Summary button is gray out The Display Storage Server Summary button...

Page 150: ...for writing always exceeds 5 000 reduce the video recording frame rate or decrease the image size or quality to reduce the number of frames queued for writing If the number of frames queued for writing exceeds 10 000 dropped frames occur z Click the Copy button to copy the contents of the Camera List Summary dialog box to the clipboard z Click the Update button to update display the latest data an...

Page 151: ...Viewer Reference VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 152: ... Layouts Explains how to arrange layouts and set layout sequences Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server Use Timeline and View Events Explains how to use the Timeline for live and recorded viewing as well as view and search events VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 153: ...5 3 Chapter Overview Viewer Reference VK 64_SysManual_Ev21 book 3 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 154: ...os and live videos are displayed in these windows Camera Server P 5 48 Name of the Camera Server currently selected Playback control P 5 48 Click the VCR like controls to play rewind fast forward or jump to previous and next events Timeline control P 5 48 Scroll forwards through the current day or jump forward incrementally by day or week Menu bar Access common menus from here Timeline P 5 48 Past...

Page 155: ...e range Location Zone and priority to find the event which occured in the past Jump to Time button P 5 51 Click to enter a specific date and time to jump to to start playing recorded video The Timeline moves to the specified time Extract Video button P 5 54 Click to extract a segment of video to save as file Return to Live button P 5 55 Click to return the Timeline Playhead to the current time If ...

Page 156: ...torage Server appears Select the Master Storage Server option and click Connect Start up Screen Note To start the Viewer you need the user name and password set for the VK 64 VK 16 Storage Server Tip A connection error may occur when the Master Storage Server is not operating localhost Connects to Storage Server and launches Viewer Select this option to use the local PC where Viewer is installed a...

Page 157: ...If you installed Viewer and Storage Server on separate PCs specify IP address of Storage Server and connect Viewer to the Storage Server 1 Select Use IP address from the drop down menu 2 Click Connect 3 Enter IP address or host name of Master Storage Server in Host Name or IP and the port number in Port Note The user name and password for VK 64 VK 16 entered in this step are configured by Storage ...

Page 158: ...option settings in the following procedure 1 Select Start Control Panel Internet Option 2 Select the Connections tab 3 Click LAN settings Change the proxy server settings z If using proxy server between Viewer and Storage Server it should not perform response buffering Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data such as events from...

Page 159: ...uence Configuration and Preference Screen Recording Schedules tab is not displayed P 4 27 Some functions such as video recording sensor events and motion detection are not available In the Storage and Camera Server Summary Storage Servers tab is not displayed P 4 8 In the Storage and Camera Server Summary the Camera Server list shows only Camera Server Locations Zones and Type P 4 8 In the Add Cam...

Page 160: ...the Viewing Area for monitoring If your Administrator has already created a Layout for you then the Viewing Area will display the first Personal Layout or first Shared Layout if there are no Personal Layouts as shown in the example on the previous pages See P 5 19 for details on editing layouts Tip While the Viewer Screen is active your PC does not automatically enter the Sleep or Standby mode You...

Page 161: ...xample C Program Files Canon WebView NVR NVR_Viewer exe h 192 168 100 1 p 80 u admin pw NVR Make sure to enter a space after C Program Files Canon WebView NVR NVR_Viewer exe Note Password can be referred through the Properties of the shortcut icon You need to make sure that the Password is secure Tip System Drive is a drive that contains a directory folder in which the Operating System files are s...

Page 162: ...hes to the Configuration and Preferences screen Viewing Screen Select Configuration while the Configuration and Preferences screen is open so that the window switches to the viewer screen Fullscreen The menu bar and the title bar are hid and the area for displaying video windows becomes larger Press the Esc key to return to the previous status return to the mode before selecting the Fullscreen mod...

Page 163: ...hen the screen changes Event popup setting Enables you to set whether video is displayed at the same time as events occur Event Notification Settings Set operator notification and adjust duration in seconds set operator acknowledgement recognition of an event set an audio alert and suppress event display Viewer Settings tab Video Viewing Settings Select the maximum viewing frame rate for live vide...

Page 164: ... current Storage Server from the connection menu Set layout of the Viewing Screen If you wish to confirm whether the layout information has already been saved when finishing the Viewer or when switching to the Viewing Screen tick the Confirm if the layout was preserved when quitting or when the screen changes check box and restart the Viewer If not ticked the layout information will not be saved S...

Page 165: ...nt which has occurred will not flash and a color bar will light for one minute 2 Tick the Requires operator acknowledgement box for the event When an event occurs it will flash in the Live Events Log and the audio alert will sound if specified until the operator double clicks on the event that is the notification time will not apply to the event in the event log 3 Tick the Audio Alert box to have ...

Page 166: ...ighest Orange High Yellow Medium Light Green Low Dark Green Lowest Note z If a high maximum frame rate is specified the load on the computer CPU will be high and Viewer operations may take longer When Auto Adjust Frame Rate is ticked frame rate is automatically reduced when CPU load becomes high z If the resolution is set to MPEG 4 the Max Live Frame Rate and Auto Adjust Frame Rate settings are ig...

Page 167: ...n its focus mode to the default setting when the camera orientation is changed The focus mode returns to default if it has been changed to Manual after any focus operation using a preset with focus setting defined or via Camera Control Panel Use this option by ticking the It returns to the default setting on the camera side when the camera is operated check box Proxy Server Setting When you wish t...

Page 168: ...Settings Click Save Changes to keep all your settings The Viewer settings are then saved to the local disk Click Discard Changes to cancel any modifications you have made If you wish to return to the Viewer select View Viewing Screen from the menu bar The bottom right hand corner of the Viewer Settings window consists of two buttons Save Changes and Discard Changes VK 64_SysManual_Ev21 book 18 ページ...

Page 169: ...n the Viewing Area to display the Layout menu Below the Layout menu options existing Layouts are displayed and divided into two sections Tip The layout displayed when launching the Viewer is the first layout listed in the Personal Layouts or in the Shared Layouts if there is no Personal Layouts Optional Layout Menu Shared Layout List Personal Layout List Shared Layouts All the users can available ...

Page 170: ...quences dialog allows you to create folders and sub folders in which to save item layouts and layout sequences To display the dialog Open the Layout menu and select Organize The Organize Layouts Layout Sequences dialog opens Administrator version shown The Shared Layouts folder will not display if you have logged in as an Operator 1 2 3 Organize and create Layout folders Arranging Video Windows in...

Page 171: ... the list and click OK The item will be moved into that folder If you selected Copy to Folder you can copy items in the same manner Move an entry up or down Click an item or folder to highlight it then click Move Up or Move Down The item will move up or down within a folder Edit or delete a layout or folder Click an item or folder to highlight it then click Edit The respective Layout Name or Folde...

Page 172: ...ut and click OK The item is saved to that folder Alternatively click Create Folder to create a new folder P 5 21 and save the item in there For example if you wish to save an Administrator shared layout to a personal folder Once you have saved an item the name will appear next to the Layout button in the Viewing Area Open a previously saved layout Click the Layout button to open the menu and then ...

Page 173: ...k Delete to delete the layout 4 In the Duration menu select a set duration of display time for each layout or enter a custom time overwriting the existing time Shared Layout Sequence All the users can share these layouts You need Administrator privilege to create a layout sequence Normal users cannot modify these layouts Personal Layout Sequence Lists layouts created by the current user Other user...

Page 174: ...k Resume Layout Sequence to play the current layout sequence Layout Grids You can customize your layouts by applying one of the following grids None You can arrange Video Windows freely Alignment Grid diplay a grid of dots in the Viewing Area You can re size Video Windows using the grid Small Grid Medium Grid and Large Grid diplay a small 160x120 medium 320x240 or large 640x480 grid where you can ...

Page 175: ...click a thumbnail image and drag its selection boundary onto the Viewing Area grid 2 Move it to the position you want to display When you release the mouse the size and position are adjusted to match the layout frame To re size the Video Window click any corner and drag the image outwards to snap to a larger grid area Release the mouse button When you release the mouse the size and position are ad...

Page 176: ...g a camera thumbnail image into a blank tile 1 In the Camera Selection Area click a thumbnail image and drag its selection boundary onto the Viewing Area grid 2 Move it to the position you want to display When you release the mouse the size and position are adjusted to match the layout frame Tip z The Layout menu is also available by right clicking anywhere in the Viewing Area z A Video Window can...

Page 177: ...ur video card the speed of your computer the maximum frame rate P 5 16 configured with Viewer setting the video size and video quality coming from the Camera Server and the size of each Video Window displayed A maximum of 16 cameras is recommended in the Layout Area If the number of video windows displaying MPEG 4 live video exceeds 20 a warning message will appear VK 64_SysManual_Ev21 book 27 ページ...

Page 178: ... are given in pixels 2 In the Horizontal or Vertical field overwrite the existing value with a custom value or use the up down arrows to select a value When you adjust the value in one field you ll notice the value change in the other field This is because the proportions of the re sized Video Window are constrained and the dimensions are scaled accordingly 3 Click OK to close the dialog The grid ...

Page 179: ...indows as shown below in the Large Grid example Pressing the Esc key returns the menu bar You can also select to hide Video Window Captions the Camera Control and Live Events The number of Video Windows in the display achieved is dependent on the display resolution A higher resolution will result in more Video Windows displayed View Full Screen Large grid 1280x1024 Pressing the ESC key to display ...

Page 180: ...e Zone drop down menu lists the groups of areas within each location Camera Thumbnails When a Location is selected the thumbnail images of the Camera Servers registered in that Location will appear Depending on the number of cameras in the selected Location a scrollbar at the base of the Camera Selection Area can be used to scroll the display of thumbnails Each Zone is grouped into camera thumbnai...

Page 181: ... Select a Zone from the menu or thumbnail folder region Click the Zone drop down menu or on the down arrow A list of pre configured zones appears Click a zone in the list Once a Zone is selected from the drop down menu the Camera Selection Area for the selected Zone moves to the left Alternatively click the scrollbar located under the Camera Selection Area Drag it to the right until the desired Zo...

Page 182: ...g and viewing recorded video simultaneously Click and drag a camera thumbnail onto the Viewing Area 1 Click the thumbnail image and while holding down the mouse button drag its boundary anywhere onto the Viewing Area 2 Release the mouse button The re sized outline becomes a live Video Window When placed the Video Window is re sized according to the Layout Grid Note An error message will appear if ...

Page 183: ...w menu button and select Video Display Size Select Small Medium Large or Default from the sub menu The same menu is available by right clicking the view window A right click action on the Video Window will also bring up the same menu Move a Video Window Click anywhere on a Video Window and drag it to any position in the Viewing Area Note When Video Windows that are other than a standard resolution...

Page 184: ...Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary Your Viewing Screen could look like this VK 64_SysManual_Ev21 book 34 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 185: ...ed Dragging around part of an image in the selection box will not select it If you wish to select all Video Windows click Select All from the Edit menu or on your keyboard press Ctrl A Note z In the Viewer the number of Video Windows you can display simultaneously will depend on your video card the resolution and quality settings of the camera and the Live Video Viewing Settings frame rate set in ...

Page 186: ...eo Window menu item Get Camera Control is selected controls appear to enable pan tilt and zoom Video Window states Video Windows can be displayed in the Viewing Area according to their conditions Live Displays live video from a Camera Server Recorded Displays recorded video from a Storage Server Live Events Log list Double click an event to view it in the corresponding Video Window The Live Events...

Page 187: ...e color indicates the event priority The bar will flash for a pre defined time and then remain steady for one minute until disappearing An audio alert may also sound if pre defined Color Priority Red Highest Orange High Yellow Medium Light Green Low Dark Green Lowest Recorded video Playback Live video The lightning symbol in the lower right hand corner indicates live video When recorded video is s...

Page 188: ...ection of the arrow for pan and tilt When you move the mouse cursor to the center of the image a zoom in or zoom out control will appear Hold down the mouse on to zoom in Hold down the mouse on to zoom out When you have finished select Release Camera Control from the Video Window menu Note z For VB C500D VB C50FSi and VB C50Fi Pan and Tilt are not available You cannot use zoom operations with the ...

Page 189: ... Click this button to display exposure control P 5 40 Click this button to display white balance control P 5 41 Click this button to display the smart shade correction controls at the bottom of the panel If preset camera angles have been set up by your Administrator they will be available from a drop down menu Switch On and Off of external device output of the camera You can control the pan tilt a...

Page 190: ...posure Auto Flicker less This mode is only for the VB C500D and VB C60 See the Users Manual of the camera for details Auto shutter priority Allows the value of the shutter speed to be specified Selects the Exposure Compensation value VB C300 VB C50i series Off Exposure compensation is off Low Performs a low level of exposure compensation Medium Performs a medium level of exposure compensation High...

Page 191: ...or Daylight Fluorescent VB C500D VB C60 Select this option when day light fluorescent lamp fluorescent VB C300 or White Fluorescent VB C500D VB C60 Select this option when using the camera under a day light or white fluorescent lamp Warm Fluorescent Select when shooting under warm color fluorescent lights Mercury lamp Select this option when using the camera under a mercury lamp Sodium lamp Select...

Page 192: ...t Tick to activate the Smart Shade Control function VB C500D and VB C60 Switch between Auto Focus and Manual Focus Auto Adjust the focus automatically Auto for domes When the optional dome housing is used select this option to automatically adjust the focus without focusing on the wall surface Fixed at infinity Focus is fixed at a point of infinity Manual Press and hold Far or Near button to adjus...

Page 193: ...ub menu Other Video Window Functions Change the Video Window size Apart from manually clicking on the corner and dragging out the Video Window to a new size you can also select a set size from the Video Window menu To change the display size of a Video Window via the menu Open the Video Window menu and select Video Display Size 1 Click the Video window menu icon or right click in the Video Window ...

Page 194: ...ceived from the Camera Server Note z If you are using the VB C500D VB C60 the menu items are as follows z The MPEG 4 setting can be made on VB C500D VB C60 z If you specify MPEG 4 and perform live viewing on VB C500D VB C60 the video and audio are not synchronized z When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one of them the chan...

Page 195: ...eo Window to bring up a context menu 2 Select Exposure Compensation from the menu and select Off or On from the sub menu Note z A checkmark black circle is attached to the selected item However it is not displayed in front of the control z Choose 0 to disable Exposure Compensation You can set the exposure compensation to Off Low Medium or High for VB C300 VB C50i VB C50iR VB C50FSi and VB C50Fi If...

Page 196: ...ernal devices that may be connected to your Camera Server This is only enabled when you have camera control Click Viewer Shade Control to correct shaded areas in the video window It is available to one specified vide window only Details are explained in the next page Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed For VB C300 the NC Viewer star...

Page 197: ...ff Viewer Shade Control High Clicking this button after selecting a Video Window or selecting a Video Window after clicking this button starts audio playback Clicking this button after selecting a VideoWindow or selecting a Video Window after clicking this button starts audio transmission When ticked audio is played back even when a microphone is used Click this button to display silent detection ...

Page 198: ...d video for this period You can save the current image on a Video Window in a file Playback controls Buttons for playback rewind etc Camera Server name The name of the camera currently selected A manual recording with duration of one minute is initiated Zoom in or out of the Timeline to see events in more or less detail Events for non selected cameras Video Windows in the Viewing Area are called s...

Page 199: ...d in stronger colors as primary events Scroll forward by hours by days or by weeks Search for past events Click the time bar and drag to scroll through the Timeline Event display area Day indicator Click to jump to a specified date time Extract recorded video to save as another file Return the Playhead to the Live position Priorities are color coded as follows s Color Priority Red Highest Orange H...

Page 200: ...deo Windows that have been selected Note z Rewind and nudge back cannot be performed on video recorded in MPEG 4 format z The fast forward speed of video recorded in MPEG 4 format is fixed at 2 times z If a schedule that had previously been recording in MPEG 4 format is switched to recording in JPEG format when rewind playback from the JPEG format time range enters the MPEG 4 time range although t...

Page 201: ...scroll right to the current time or live time Jump to time entered 1 Select a Video Window and click Jump to Time 2 The Jump to Time dialog opens Select a day and or time 3 Click OK The Playhead and Timeline will move to the time selected If no Video Windows are selected only the timeline is moved Using the calendar is shown below Note z When you choose to play back video the video is played The r...

Page 202: ...proximately one minute The actual duration of recorded video may vary depending on settings and network delays z The priority of an event created by a manual recording using Record Now will always be Priority 1 z The Record Now function allows recording video in JPEG format However video will be recorded in the MPEG 4 format if any only if recording in MPEG 4 is scheduled VB C500D VB C60 If audio ...

Page 203: ... Vista Windows Server 2008 don t specify the Windows folder or the Program Files folder on the system drive to store snapshots and video files as image and video files can t be saved in those folders z If Superimpose the date and time on the still frame is selected in the Viewer settings the date and time are displayed in the lower right corner of the still frames the position font size and color ...

Page 204: ...ically saved as QuickTime mov format and can be viewed in a QuickTime player or any other player that supports mov files A maximum of one hour of video can be extracted at a time If you do not have a QuickTime player installed visit http www quicktime com for a free download Select a Video Window and time period then click Extract Video 1 Click a Video Window to highlight it then click and drag a ...

Page 205: ...ect only one Video Window to extract video z QuickTime player version 6 5 1 or later is recommended z On Windows Vista Windows Server 2008 don t specify the Windows folder or the Program Files folder on the system drive to store snapshots and video files as image and video files can t be saved in those folders z When recording video and audio together you cannot save only the video data or only th...

Page 206: ...iew Menu From the VK 64 VK 16 menu bar select View and Live Events Live Events Log list opens Note Only the most recent 200 events are shown in the Live Events Log Tip The Live Events Log window automatically opens when you launch the Viewer if you left it open after closing VK 64 VK 16 Click and drag scroll bar to view events The bell icon is displayed when the event is acknowledged by double cli...

Page 207: ...dged 1 In the Live Events Log double click on the event to acknowledge Double click again if you need to check the video 2 In the bottom right corner of the Viewer click Return to Live when you have finished viewing the event The Video Window will return to live viewing Location and Zone Date and time of event Camera name where event occurred Event type that has occurred Priority of the event 1 Hi...

Page 208: ...Search dialog opens Enter a search start date and time Enter a keyword for particular events Enter a search end date and time Select a camera Select a Location and Zone Select a Priority Select a state of event Select a type of event Search Result Display Area Double click an event to view it in the Video Window or click an event to highlight it and then click View Event in Camera to view it VK 64...

Page 209: ...again In the Event Search dialog you can also scroll through time using the up down arrows Click an hours minutes or seconds segment to highlight it and then click the up or down arrow Step 2 Select a camera Select the camera you want to search by from the drop down menu Once you have selected a specific camera the Location and Zone specified in Where are ignored Step3 Select a Location and Zone t...

Page 210: ...event occurs click the event to highlight it and click View Event in Camera to view it in a Video Window You can also view recorded video by double clicking the event Clicking Cancel stops any searching and closes the dialog Tip You can search events by keywords such as deleting recording or frames etc when using Description Found events will be event tips based on entered events Note When you hav...

Page 211: ... the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs Note z If the video window that pops up is in the Viewer Area that window is automatically displayed in the foreground z The size of video windows that are displayed automatically is Medium 320x240 When motion detection is on the corresponding video is displayed automatically VK ...

Page 212: ...5 62 Use Timeline and View Events VK 64_SysManual_Ev21 book 62 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 213: ...Operation and Management VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 214: ... for processing for each camera Operation Guideline for Recording and Viewing Explains frame rates for recording and live viewing via the Viewer Operation Guideline for Sensor Event Recording Explains operation tips concerning the sensor event recording including points to notice and counteractions against troubles Optimization of Motion Detection Recording Index Explains operation tips concerning...

Page 215: ...ace has run under the threshold value or the used disk space has exceeded the threshold valued Pauses and resumes recording due to space shortage starting on stopping off situation suspension of recording on drive drive name due to low disk space This event occurs when the disk free space has run under the threshold value or the used disk space has exceeded the threshold valued Connection error to...

Page 216: ... This information is updated at every 5 seconds Note If the number of frames queued for processing exceeds 500 either reduce the video recording frame rate or reduce the image size or quality etc in order to reduce the number of frames queued for processing If the number of frames queued for processing exceeds 1 000 dropped frames may occur in the recorded video VK 64_SysManual_Ev21 book 4 ページ ２００...

Page 217: ...etwork recording software writes images received from cameras into the hard disk if the load mainly the load of writing into the hard disk of the PC on which the Storage Server is running is too high the software cannot write the images immediately If the amount of the image that is waiting to be written increases for a certain period of time the Storage Server considers the PC to be highly loaded...

Page 218: ...be reduced or recording may be interrupted If you have 10 or more sensor events per minute continuously we recommend continuous recording For each Storage Server it is recommended to lower the sensor sensitivity or use continuous recording 20 000 or more sensor events occur a day 10 or more sensor events occur every minute Tip Check the number of sensor events with the status bar VK 64_SysManual_E...

Page 219: ...g this value mitigates load on the Storage Sever Motion Detection Setting for Each Camera Model VB C500D VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi VB150 Configure the Motion Detection settings on the Camera Server Please see the Camera Server User s Manual for details For the VB150 Video Input must be set to Single VB C300 Configure the Motion Detection settings on the Storage Server See Set Moti...

Page 220: ...6 8 Optimization of Motion Detection Recording Index VK 64_SysManual_Ev21 book 8 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 221: ...Backup Scheme VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 222: ...o make backups for each purpose Since the volume of video data the largest among various data types requiring backup you must carefully choose backup equipment and learn the backup techniques VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 223: ...vents data from system crush or hard disk failure This type of back up targets video data event data and configuration files Backup for Archive Stores recorded video data and event data on other media for a long period of time VK 64_SysManual_Ev21 book 3 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 224: ... transfer speed will be doubled by compressing data the expected compression ratio depends on data formats Therefore it is dangerous to think so The time required for making backup of data for a week 70GB is approximately 2 800 seconds i e a little longer than 46 minutes The time required for making backup of data for one day 10GB is approximately 400 seconds i e 6 minutes 40 seconds Backup Tool I...

Page 225: ...pes are backed up File name NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov Camera ID Recording start date_time Recording end date_time For JPEG Video File name NVR_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss avi OR For MPEG 4 Video File name NVR_MPEG4_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov About Temporary File File name NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yy...

Page 226: ...g end date_time Temporary files The following files are the files before being settled by the system File name NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi Recording For JPEG Videos NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi tmp NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss mov NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyy...

Page 227: ...han Windows Vista Windows Server 2008 System Drive Documents and Settings All Users Application Data Canon WebView NVR Configuration file path for Windows Vista Windows Server 2008 System Drive ProgramData Canon WebView NVR Back up the entire contents of this folder Tip The recorded event data file name contains the Greenwich Mean Time as the time stamp Tip z The configuration file names do not ap...

Page 228: ... in a temporary file on a hard disk drive The temporary file cannot be backed up in the normal procedure See Recorded Video data P 7 5 for details The temporary file cannot be backed up until it is converted into video data You should choose the backup hardware best suited for the backup data quantity Basically you should use the DDS type device if a single backup copies 1 through 10 GB of data an...

Page 229: ...4 VK 16 However if the management is complicated you can perform a full backup every day See P 7 7 for the storage location Notes on Backing Up Recorded Video Data Video data being recorded is saved in a temporary file and the file is settled and saved as video data when its size reaches 1 GB by default to the storage drive The temporary file cannot be backed up in the normal procedure Therefore b...

Page 230: ...VK 16 continues recording video while making a backup you must take into account the increased I O load on the hard disk due to data transfer to the backup device If the recording frame rate of the Storage Server is reduced by performing the backup consider the following z Lower the recording frame rate during backup in the Recording Schedule Setting window z Establish multiple I O channels e g RA...

Page 231: ... All Users Application Data Canon WebView NVR Configuration file path for Windows Vista Windows Server 2008 System Drive ProgramData Canon WebView NVR 5 Restore the recorded video data file to the former location The default location is as follows Save video in WebView NVR videofiles 6 Restore the event data file to the former location The default location is as follows Save video in WebView NVR e...

Page 232: ... in the Recording Schedules tab under the Settings screen 6 After deleting schedules stop the Storage Server from the Storage Server Configuration window 7 Restore video data files matching the date and time you want to play back to the former location The default location is as follows Save video in WebView NVR videofiles 8 Restore event data files matching the date and time you want to play back...

Page 233: ...single cassette of tape a 200 GB LTO drive is necessary Configuration 2 Backup for Data Protection 2 Premise 10 units of VB C50i Recording condition Frame rate is 1 fps one frame per second Camera Server video quality is 50 resolution is 320x240 and the size for one image data is 15 KB The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this c...

Page 234: ...hat it takes too long to find desired data from the restored data Configuration 4 Backup from Multiple Storage Servers Backup for Data Protection Premise 100 units of VB C50i Recording condition Frame rate is 1 fps one frame per second Camera Server video quality is 50 resolution is 320x240 and the size for one image data is 15 KB Twenty Camera Servers are registered in five Storage Servers to rec...

Page 235: ...System Maintenance VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 236: ...his chapter describes about the version upgrade reinstallation and restoration of the older version for VK 64 VK 16 and about the version upgrade of camera s firmware VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 237: ... the Storage Servers of v1 1 v1 2 v1 3 v1 4 and v2 0 Configuration file path for OS other than Windows Vista Windows Server 2008 Startup drive for OS Documents and Settings All Users Application Data Canon Webview NVR All drives WebView NVR Configuration file path for Windows Vista Windows Server 2008 Startup drive for OS ProgramData Canon WebView NVR All drives WebView NVR 3 Install the new versi...

Page 238: ...ication Data Canon WebView NVR All drives WebView NVR For Windows Vista Windows Server 2008 Startup drive for OS ProgramData Canon Webview NVR All drives WebView NVR 3 Uninstall VK Lite in Add or Remove Programs in Control Panel Uninstall a program or Programs and Features in Windows Vista or Windows Server 2008 4 Install VK 64 VK 16 v2 1 If it failed follow the instruction in Procedure for Restor...

Page 239: ...f a failure occurs restore the previous version by following Procedure for Restoring Previous Version P 8 6 When You Do Not Have the Released Version 2 1 1 Uninstall v2 1 2 Install the previous version 3 Obtain the v2 1 upgrade program free program Available from Canon Web site 4 Execute the v2 1 upgrade program Tip When You Want to Perform the Full New Installation If you have removed the applica...

Page 240: ... All drives WebView NVR 3 Install the previous version by using the installation CD and patch installer for the previous version 4 Stop the Storage Server in the Storage Server configuration Quit the Viewer 5 Replace the existing folders with the following backed up data In case of Version 1 1 1 2 1 3 1 4 and 2 0 Configuration file path for OS other than Windows Vista Windows Server 2008 Startup d...

Page 241: ...el 1 Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values 2 Save the values configured in the Camera Server by using the backup tool for configured values 3 Perform the Firmware update by using the firmware update tool If a failure occurs in step 3 restore the settings by using the restore tool for configured values VK 64_SysManual...

Page 242: ...8 8 Camera Server Maintenance VK 64_SysManual_Ev21 book 8 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 243: ...Troubleshooting VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 244: ...view This chapter explains the chart of countermeasures against failures measures to be taken when a trouble occurs troubleshooting error messages and log files VK 64_SysManual_Ev21 book 2 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 245: ...which are putting heavy loads to the CPU N A Camera camera x y frames discarded due to busy drive thread in last 1 minutes Load due to writing recorded video data onto HDD may be too high Use the Windows Performance Monitor to check the writing status of HDD Review the recording schedule or add servers as required N A Camera camera x y frames discarded due to busy frame queue in last 1 minutes CPU...

Page 246: ...ow menu P 5 38 Alternatively check whether recorded video is not being played If video is not being played the title bar of the Video Window will be gray not black P 5 37 Situation You have clicked a Video Window to display a Video Window menu and Record Now is gray disabled However other Video Windows have the function enabled Solution Check if a Camera Server in the Video Window has the setting ...

Page 247: ...ng is selected or not Situation You cannot log into a Storage Server from a Viewer Solution Check the following z The login user name and password are correct z The network between the server and the Viewer has no problem z The IP address of the server to which you want to login is correct z The ping command succeeds for the server from the Viewer z When the proxy is configured in Internet Explore...

Page 248: ...of Camera Servers to be displayed or decrease a live frame rate If the video quality of Camera Servers is set high or the resolution is set to VGA processing may take a long time because the size of image data is large In this case review the video quality or video size in the Camera Server settings Situation You have clicked any of the Playback controls but nothing happens Solution Move the Playh...

Page 249: ...rus software communication between Storage Servers and Camera Servers is being recorded and that file may be several gigabytes in size Please alter the anti virus software settings to eliminate Storage Servers from virus scanning targets Situation In the Viewer the screen has gone black and a message appears stating Could not connect to camera Solution Check whether the network is down whether the...

Page 250: ...trator privileges Situation In the list of Camera Servers on the Camera Summary window some of the Camera Servers are not displayed Solution Only Camera Servers associated with the item selected on the Storage Server tab or the Locations Zones tab will be shown in the list Also if you have the Storage Server tab displayed Camera Servers configured as Do not Record will not be shown Situation When ...

Page 251: ...quest Control will be lost in count down sec If the camera is left uncontrolled for 30 seconds this message is displayed and a countdown starts It counts down starting from 10 to 0 by 1 second Camera control lost Time out occurred while the viewer is controlling the camera or a camera control request was sent from another user with higher user authority This message will close in three seconds No ...

Page 252: ...MTP server contains an invalid character The SMTP host name must not be empty The host name of the SMTP server was not entered The SMTP port must be a number between 1 and 65535 The port number of an invalid SMTP server was used The user name must be between 1 and 100 characters in length The user name was out of the valid number of characters range This includes when the user name was not entered...

Page 253: ...ber of characters range This includes when the Storage Server name was not entered The proxy host name must not be empty The host name of the proxy server was not entered The proxy host name is invalid The host name of an invalid proxy server was used The proxy port must be a number between 1 and 65535 The port number of an invalid proxy server was used Proxy settings changed Do you wish to restar...

Page 254: ...s not entered When exiting the application or approving the change in all tabs The following error occurred saving the configuration file An error occurred while saving the Storage Server settings The following error occurred writing the user file An error occurred while saving the user management information the users txt file The new retained history settings may result in the deletion of some e...

Page 255: ...settings it was detected that the camera configuration has been changed on the VB150 side and the camera for which the schedule was configured no longer exists Saving Managing Video Layouts This will replace an existing layout of the same name Are you sure An attempt was made to save the current layout using the same name as a layout that already exists Are you sure you want to delete the selected...

Page 256: ...ur Motion Detection Dialog The motion detection setting tool cannot be started because the user of the camera is not a manager A non Administrator user attempted to start up the Motion Detection Setting dialog Preset Tour Settings Attention The current Preset Tour settings might require you to repair the Pan Tilt machine soon Please note that the repair of consumable mechanical parts such as the P...

Page 257: ...ators may configure the system An attempt was made by a user without the administrator privilege to switch to the Configuration window Recording settings for camera servers on the storage server Storage Server Name will not be available Cause of the error A connection to a Storage Server other than the Master Storage Server failed when you accessed the Configuration and Preferences screen The chan...

Page 258: ... Storage Server host name cannot be blank An attempt was made to add or edit a zone in the Storage Server without entering the name Adding Editing a Location and Zone A location with this name already exists Please use a different name and try again An attempt was made to register a location name that is already registered A location cannot have an empty name Please specify a name and try again An...

Page 259: ...viewing is invalid Please specify a value between 1 and 65535 An attempt was made to connect with an invalid port number The camera server host name for the storage server is invalid Please specify a valid host name or IP address An attempt was made to connect to the Storage Server with an invalid host name IP address The camera server port for the storage server is invalid Please specify a value ...

Page 260: ...or copied At least one type of recording must be selected You turned the audio recording mode on when all of the video recording modes were off If you select Custom in the Preset drop down menu you cannot use digital zoom You attempted to operate the digital zoom region of the VB C60 while Custom was selected Special Day Schedule This schedule type has days set up for it to be used on These need t...

Page 261: ...ed from the sequence layout name Click OK to continue viewing this sequence The shared layout sequence was started however there is a layout that cannot be seen and the user does not have the administrator privilege None of the layouts in this sequence can be found The shared layout sequence was started however there are no layouts that can be seen and the user does not have the administrator priv...

Page 262: ...G 4 The number of videos where MPEG 4 was selected as the Selection of receiving image exceeds 20 Saving Managing Video Layouts You cannot delete layout name because it is the current layout or it contains the current layout or layout sequence An attempt was made to delete a layout that is currently being used You must enter a non blank name Please check your settings and try again An attempt was ...

Page 263: ...dit Camera Server dialog Add Edit Recording Schedule dialog Motion Detection Settings dialog Sensor Event Settings dialog Connection to the camera server has been lost An error relating to the camera server connection occurred Failed to connect a camera server An unknown error relating to the camera server connection occurred Add Edit Recording Schedule dialog At least one day must be selected OK ...

Page 264: ...host name or IP address An attempt was made to connect with an invalid host name IP address The master storage server port is invalid Please specify a value between 1 and 65535 An attempt was made to connect with an invalid port number Edit Camera Server dialog Proceeding will delete any schedules associated with the following camera server name Click Yes to proceed No to reconsider OK was pressed...

Page 265: ...e There is a layout with the same name in the destination to which the layout is moved and the name is the same as the layout that is being currently used You cannot delete layout name because it is the current layout or it contains the current layout or layout sequence An attempt was made to delete the current layout or the folder that contains the current layout or layout sequence Are you sure y...

Page 266: ...as the folder to which the layout or layout sequence is moved or copied exists Or a layout or layout sequence with the same name exists in the folder to which the folder is moved or copied You cannot delete layout sequence name because it is the current layout sequence An attempt was made to delete the current layout sequence Sensor Event Settings dialog The recording frame rate for sensor sensor ...

Page 267: ...ailure occurs due to motion detection or too many event occurrences Reduce the system load using the following methods 1 Reduce the amount of data to record For example lower the resolution or frame rate 2 Install an additional hard disk 3 Implement an action such as upgrading the CPU or increasing memory or existing hard disk space Error resolving name for POP server host port Error Winsock error...

Page 268: ...Level indicates the log level that is currently being configured The default is 1 No action is required Unable to register a drive for camera host port The storage destination drive configured for this camera server has been deleted Change the storage destination drive of the camera server in Configuration of the Viewer Error deleting old file windows error message A system error occurred when del...

Page 269: ...AND cameraserver ho st port http_status HTTP error code An HTTP error occurred when connecting to the camera server IMAGE Get image process EVENT Get camera server status process implemented by GetNotice COMMAND Camera server operation configuration change command process See the corresponding HTTP error code in Error Codes in Log File P 9 30 Failed to write camera configuration file Cannot overwr...

Page 270: ...creasing memory or existing hard disk space ERROR http socket type Image cameraserver host port http_status 400 An HTTP 400 error occurred when getting the image It may be connected to SNC P5 DF40N in the MPEG mode Change it to the JPEG mode For other causes see the corresponding HTTP error code in Error Codes in Log File P 9 30 Failed to start the recording mode stream for Camera IP address of ca...

Page 271: ...For Windows Vista Windows Server 2008 System drive ProgramData Canon Webview NVR For OS other than Windows Vista Windows Server 2008 System drive Documents and Settings All Users Application Data Canon Webview NVR logs Messages Cause Action CHttpVbSetngThread inet error wininet error code winsock error Winsock error code count Number of occurrences A network error occurred while communicating with...

Page 272: ... An existing connection was forcibly closed by the remote host The connection is disconnected by the camera server due to camera server restart or other cause This may occur when the camera server is restarted using the restart button on the configuration page on the software side However this rarely occurs 10060 A connection attempt failed because the connected party did not properly respond afte...

Page 273: ...ommand not implemented The mail server does not support the command that was sent 550 Requested action not taken mailbox unavailable The request was not executed because the mailbox is not available Codes Error Messages Description 400 Bad Request When more than 4 Storage Servers are connected when a Sony camera is used This is recorded when the operation mode of the camera server is mpeg4 401 Una...

Page 274: ...en an attempt is made to connect to an unsupported camera server 12007 The server name could not be resolved The host name could not be resolved This error indicates when a host name that is not registered in DNS is specified or that a problem occurred in communication with DNS 12017 The operation was canceled usually because the handle on which the request was operating was closed before the oper...

Page 275: ...g off Recording stopping or Recording starting framerate fps Pre event recording for configured duration secs Starting or stopping the recording settings Created on Closed off File Set number status Manual recording and remote trigger Starting on Stopping off For manual recording Manual recording user name status For custom recording Custom text provided by the triggered client Disk space warning ...

Page 276: ...e port number specification is incorrect or another cause 10064 Camera power off The camera server is down Normally 10060 occurs 10065 Camera unreachable There are no routes to connect to the camera server This may also occur when there is a failure in the network cable connected to the PC or HUB 10091 Network board not ready There is a failure on the PC network board 11001 Host not found The host...

Page 277: ...recording c Image upload function is activated on VB C500D VB C60 WV408 Conflict of recording mode streams While connecting using the stream for recording another request for the recording stream was received WV601 No audio transmission Audio transmission from the camera server is disabled Error Number Error Description Cause VK 64_SysManual_Ev21 book 35 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 278: ...9 36 Messages List VK 64_SysManual_Ev21 book 36 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 279: ...Appendix VK 64_SysManual_Ev21 book 1 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 280: ...l VB C500D VB C60 VB C50i Series VB Administration Tool VB C500D VB C60 Admin Viewer Registered User VK 64 VK 16 Storage Server when a preset is specified for sensor recording Motion Detection Module VB C500D VB C60 VB C50 Series Operating the Camera Server in the VK 64 VK 16 settings window VK 64 VK 16 Viewer when the Camera Server is operated in the Viewer VK 64 VK 16 Storage Server when a recor...

Page 281: ...ng RAID rebuilding a recording error may occur because disk system performance deteriorates RAID Rebuilding Time When a failure occurs in a hard disk in a RAID system and you want to replace it with a hot spare or new one the rebuilding time is to be considered as follows Rebuilding takes about one minute per 1GB when no I O is performed in a SCSI RAID card When a RAID system is composed of four S...

Page 282: ...t the following measures Stop the Storage Server program before rebuilding Temporarily reduce the recording frame rate during rebuilding Notes on Consistency Check of RAID Configuration Information For stable operation of hard disks you need to regularly perform consistency check of RAID configuration information This is especially effective for preventing data inconsistency when rebuilding is per...

Page 283: ...ge Server Configuration dialog 2 Right click the title bar of the dialog and select About Storage Server Configuration 3 Check the software version in the dialog displayed VK Viewer 1 Launch the VK Viewer 2 Select About VK Viewer from the Help menu 3 Check the software version in the dialog displayed VK 64_SysManual_Ev21 book 5 ページ ２００９年３月２日 月曜日 午後１時３分 COPY ...

Page 284: ...PEG format and cannot record in MPEG 4 format Playback Although the following controls can be used when playing back video recorded in MPEG 4 format the rewind and nudge back controls do not function Specify playback time using the timeline Begin playback from the live event viewing window and event search window Pause fast forward nudge forward previous event next event If a schedule that had pre...

Page 285: ...r Control 10 2 Cameras for Viewing 5 30 Camera Thumbnails 5 30 Location Zone drop down menu 5 31 Locations and Zones 5 31 Communication Mechanism 1 8 Configuration and Preferences screen 4 7 Configuration Files 7 7 Continuous Recording 4 45 D Daylight Savings 5 54 Disk Space Management 3 17 Calculation Example 3 20 Limit Level 3 18 Low Disk Space Warning Level 3 17 3 19 Threshold Level 3 18 E Even...

Page 286: ...e and Time Range 5 59 Event Search 5 58 Live Event Log list 5 56 View retrieved recorded video 5 60 Sensor Event Recording 4 53 Set Preset Camera Angle 5 43 Shade Control 5 42 Snapshot 5 53 Special Day Recording 4 62 Special Day Schedule 4 62 Add 4 63 Add a Day 4 65 Delete 4 64 Delete a Day 4 66 Edit 4 64 Still Frame 5 18 Storage and Camera Server Summary Windows 4 8 4 14 Storage Server 3 1 4 14 A...

Page 287: ... 4 39 Night mode 4 55 Select Multiple Video Windows 5 35 Smart Shade Control 5 42 Video Window States 5 36 Viewer Shade Control 5 47 Viewer 4 3 How to Launch 4 3 Operation Flow 5 4 Viewer Setting 5 13 Administorator Tab 5 14 Audio Transmission Setting 5 17 Focus Operation Setting 5 17 Launch by Connecting to the Localhost 4 4 5 7 Launch Storage Server by Specifying the IP address 4 5 5 7 Proxy Ser...

Page 288: ... Kowloon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1185 XB Amstelveen The Netherlands CANON EUROPE LTD 6 Roundwood Avenue Stockley Park Uxbridge Middlesex UB11 1JA United Kingdom CANON COMMUNICATION IMAGE FRANCE 12 Rue De L lndustrie 92414 Corbevoie Cedex France CANON UK LTD Woodhatch Reigate Surr...

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