Canon TS9550 Series, Online Manual

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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wi-Fi Environment
Is the printer connected to the wireless router?
Use the icon on the touch screen to make sure the printer is connected to the wireless router.
If is displayed:
• Check wireless router configuration.
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close
enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
• Check wireless router setting.
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.
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