Check4
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the LCD.
• Print the network settings.
Check5
Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check6
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Print/Scan through Network
Check1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2
If MP Drivers are not installed, install them. (Windows)
Click here and install the MP Drivers.
Check3
Make sure wireless router does not restrict which computers and printers can
access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Checking Computer IP Address or MAC
237
Summary of Contents for TS6420
Page 1: ...TS6400 series Online Manual English...
Page 35: ...2 The password is specified automatically when the printer is turned on for the first time 35...
Page 66: ...66...
Page 76: ...76...
Page 112: ...112...
Page 114: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 114...
Page 125: ...9 Attach the protective material to the printer when packing the printer in the box 125...
Page 129: ...Main Components Front View Rear View Inside View Operation Panel 129...
Page 152: ...Setting Items on Operation Panel 152...
Page 196: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 196...
Page 206: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 206...
Page 210: ...Note To set the applications to integrate with see Settings Dialog 210...
Page 212: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 212...
Page 214: ...Scanning Tips Positioning Originals Scanning from Computer 214...
Page 242: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 242...
Page 275: ...Scanning Problems macOS Scanning Problems 275...
Page 276: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 276...
Page 289: ...Errors and Messages When Error Occurred Message Support Code Appears 289...