Canon PowerShot SX160 IS, User Manual, Page: 182 / 214

182
Troubleshooting
If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that new batteries of the correct type are inserted ( = 15, 16).
• Confirm that the batteries are inserted facing the correct way ( = 15).
• Confirm that the memory card/battery cover is fully closed ( = 16).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the batteries a few times.
Batteries are depleted quickly.
• Battery performance decreases at low temperatures. Try warming the batteries a little
by putting them in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
The lens is not retracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again ( = 16).
Display on a TV
Camera images look distorted or not displayed on a TV (
=
163).
Shooting
Cannot shoot.
• In Playback mode ( = 19), press the shutter button halfway ( = 35).
Strange display on the screen under low light ( = 36).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• The screen may darken under bright light.
• The screen may flicker under fluorescent or LED lighting.
• Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
No date stamp is added to images.
• Configure the [Date Stamp] setting ( = 52 ). Note that date stamps are not added to images
automatically, merely because you have configured the [Date/Time] setting ( = 17 ).
• Date stamps are not added in shooting modes ( = 198 – 199) in which this setting
cannot be configured ( = 52).
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