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Canon PowerShot S300 Digital Elph, User Manual, Page: 124 / 193

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Canon PowerShot S300 Digital Elph User Manual Download Page 124

Print Quality is Poor or Contains Errors

124

Troubleshooting

Meaningless Characters or Symbols are Printed

■

If the problem only occurs when printing a specific document, try editing the 
document and then printing it.

If this does not resolve the problem, there may be a problem with your application 
program. 

Summary of Contents for PowerShot S300 Digital Elph

Page 1: ...User s Guide BUBBLE JET PRINTER V2 ...

Page 2: ...Operation Panel 18 Printer Driver Functions Windows 19 Opening the Printer Properties Dialog Box 20 Printer Properties Dialog Box Description 22 BJ Status Monitor Functions 35 Cancelling a Print Job 38 Uninstalling Printer Drivers 39 Printer Driver Functions Macintosh 40 Description of Print Settings 41 BJ Print Monitor 57 Cancelling a Print Job 59 Table of Contents ...

Page 3: ... Enabling Low Ink Warning 81 Transporting the Printer 87 Printing Media 91 Compatible Media Types 92 Envelopes 94 High Resolution Paper HR 101N 98 Glossy Photo Paper GP 301N GP 301 100 High Gloss Photo Film HG 201 102 Glossy Photo Cards FM 101 104 Photo Paper Pro PR 101 106 Photo Paper Pro PC 101S 109 Transparencies CF 102 111 T Shirt Transfers TR 201 113 Banner Paper 115 Troubleshooting 118 Canno...

Page 4: ... Properly or Paper Jams 144 The POWER Lamp Flashes Orange 148 An Error Message is Displayed on the Screen 151 Low Ink Warning Displays Ink Tank with 161 Problems Unique to Windows 164 Problems Unique to the Macintosh 168 Appendices 171 Deleting an Unknown Device 172 Specifications 175 Index 189 ...

Page 5: ... death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important Prohibited actions that inadvertently performed could result in equipment damage faults or impaired pr...

Page 6: ...eader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Displays the next page Returns to the page you were previously viewing Click to jump straight to this page Displays the previous page ...

Page 7: ...e This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to search for a word ...

Page 8: ...c shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist ...

Page 9: ...g the printer at the power supply and call for service Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally s...

Page 10: ...arts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer ...

Page 11: ... humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unp...

Page 12: ...u do not intend to use the printer for a long period of time unplug the printer after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltage and frequency is as follows Europe AC 230V 10 50Hz USA Canada AC 120V 60Hz Australia AC 240V 50Hz ...

Page 13: ... metal or liquid falls into the printer unplug the power cord and call for service Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a print head...

Page 14: ...14 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer Operation Panel ...

Page 15: ...touches this guide To move the paper guide pinch the knob and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open to replace the ink tanks or remove jammed paper Paper Output Tray Operation Panel For details refer to Operation Panel ...

Page 16: ...Rear View 16 Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface ...

Page 17: ...Printer Print Head Lock Lever Locks the print head into the holder Once the print head is installed do not touch this lever Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper Print Head Holder Install the print head here ...

Page 18: ...ill then initialise ready for printing Also to cancel printing in progress press this button POWER Lamp Off the printer is turned off Green the printer is ready to print Flashing green the printer is preparing to print or is currently printing Flashing orange an error has occurred and the printer is not ready to print Flashing orange and green alternately an error has occurred that may require a s...

Page 19: ...er Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Cancelling a Print Job Uninstalling Printer Drivers ...

Page 20: ...epending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 1 In your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon S300 is selected in the Name field Then click the Properties button The Printer Properties dialog box ope...

Page 21: ... Properties dialog box is opened from the Start menu additional tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation 1 Click the Start button then select Settings Printers 2 Select the Canon S300 icon 3 Open the File menu and selec...

Page 22: ...dows Printer Properties Dialog Box Description Note The screens in this section refer to Windows 98 Windows Me operation The equivalent screens for Windows 2000 may look slightly different Main Tab Page Setup Tab Stamp Background Tab Effects Tab Profiles Tab Maintenance Tab ...

Page 23: ...ns Windows Main Tab 1 Media Type Ensure this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button 6 5 4 1 2 3 ...

Page 24: ...Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings 6 Preview Area Before starting printing verify that settings such as the lever position are correct Note To see a description of any item in the Printer Properties dialog box click the mark then click the desired item ...

Page 25: ...Printer Properties Dialog Box Description 25 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure the correct paper size is selected 6 2 1 3 4 5 ...

Page 26: ...specified page size Scaled Printing The document is resized when printed When this is selected you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that multiple document pages fit on each printed page Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large p...

Page 27: ...inter Driver Functions Windows Stamp Background Tab 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When Stamp is selected you can select this check box When selected the stamp is printed over the print data 1 2 3 4 5 6 7 8 ...

Page 28: ...s you to create new stamps or modify details of a selected stamp 5 Background Select the check box and choose the background image you wish to use 6 Background first page only When Background is selected you can select this check box When selected the background image is printed only on the first page 7 Select Background This allows you to register a new background or to display details of the bac...

Page 29: ...tion 29 Printer Driver Functions Windows Effects Tab 1 Simulate Illustration This function manipulates colour image data with certain effects Select the check box and adjust the brightness of the image with the Contrast slide bar 5 1 2 4 3 ...

Page 30: ...d within an application 4 Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotati...

Page 31: ...ng Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Background and Effects tabs The Default Settings profile contains the factory default settings 1 4 2 3 6 5 ...

Page 32: ... Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears 5 Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup Stamp Background and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Cur...

Page 33: ...33 Printer Driver Functions Windows Maintenance Tab 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improved the print quality 1 2 7 5 9 10 6 3 4 8 ...

Page 34: ...printer off when no data is sent to the printer for a certain period of time or turn the printer back on again when data is sent to the printer 7 Ink Counter Reset Resets ink counter to an initial value Click every time you replace an ink tank while you enable the low ink warning function 8 Low Ink Warning Setting This allows you to enable the low ink warning function 9 Custom Settings Click to mo...

Page 35: ...ggests an appropriate solution When the low ink warning is set to be enabled the status monitor also checks the ink tanks and displays a warning message when the ink is low Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor appears as an icon on the Task Bar 1 Click the Canon BJ Status Monitor icon on th...

Page 36: ... Functions 36 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button ...

Page 37: ...r occurs e g if the printer runs out of paper or paper jams In such cases take the appropriate action as described in the Printer Status tab In Windows 98 Windows Me click the Guide tab and follow the instructions on screen Note For details on the BJ Status Monitor select the Help menu and click on the topic of interest When paper has run out ...

Page 38: ...ing a Print Job To cancel the current print job first open the BJ Status Monitor 1 Click the Canon BJ Status Monitor icon on the Task Bar 2 Click Cancel Printing Note If Cancel Printing is greyed out press the printer s RESUME CANCEL button to terminate the print job ...

Page 39: ... time 1 Click the Start button and select Programs Canon S300 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note In Windows 98 or Windows Me you can also start the Uninstaller by double clicking on Uninstall...

Page 40: ...0 Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Cancelling a Print Job Using the Printer with a Network Uninstalling Printer Drivers ...

Page 41: ...t Settings 41 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Detailed Setting Dialog Box Options Dialog Box Register Settings Dialog Box ...

Page 42: ...size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in your application program 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on banner paper 8 1 2 5 3 6 4 7 ...

Page 43: ...ng Custom 1 to Custom 3 in the Paper Size popup menu The Custom Dialog Box allows you to specify the length and width of the paper 6 Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing as well as for changing the print mode 7 Save Settings Saves the settings specified in the Page Setup dialog box 8 Preview ...

Page 44: ...yed when you click the Utilities button in the Page Setup dialog box 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance Printing the Nozzle Check Pattern 1 2 ...

Page 45: ...tion of Print Settings 45 Printer Driver Functions Macintosh Print Head Cleaning Print Head Deep Cleaning Enabling Low Ink Warning Note For information about Print Head Alignment refer to the Quick Start Guide ...

Page 46: ...To open the Print dialog box select Print from the File menu in your application program 1 Media Type Ensure this setting matches the type of paper media loaded in the printer 2 Greyscale Printing Grayscale Printing Select to print a greyscale version of a colour document 3 Print Mode Select the icon that most closely resembles your document and required print results 1 2 3 4 5 6 ...

Page 47: ...to manually set the print quality and colour settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply Allows you to register print settings or to implement a previously registered print setting ...

Page 48: ...Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details Quality panel 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box 1 2 3 4 ...

Page 49: ... 4 Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one printing page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other su...

Page 50: ...cial Effects Panel To display the Special Effects panel click the Special effects display icon 1 Simulate illustration This function manipulates colour image with certain effects Select the check box and adjust the brightness of the image with the Contrast slide bar 3 1 2 ...

Page 51: ... Settings 51 Printer Driver Functions Macintosh 2 Monochrome effects Prints a colour image in a single colour Select the check box and choose a colour or use a custom colour using Select Colour Select Color 3 Preview Area ...

Page 52: ...the Colour Color display icon 1 Colour Correction Color Correction Select a colour correction method BJ Standard ColorSync or None BJ Standard is usually the optimum colour correction method for printing with a BJ printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings 1 2 3 4 5 6 ...

Page 53: ...a type and other factors 4 Gamma Correction This function adjusts the colour contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas 5 Colour Balance Color Balance Move the bar for each colour to adjus...

Page 54: ... Options dialog box click the Options button in the Print dialog box 1 Page Layout Use this function to print more than one page on a single sheet of paper Typically this setting is set to display 1 Page Sheet Printing If another option is selected Page Order and Border can be specified 1 3 2 4 5 6 ...

Page 55: ...ines and Cut Paste string To print only the certain pages click the specific pages on the preview area 2 Fit to page Printing Executes the scaled printing automatically When selected you can specify the Printer Paper Size Fits the document paper size set in the application to the paper size loaded in the printer 3 Destination Select the print output destination Printer is the usual selection To ch...

Page 56: ...ings select the desired settings in the Settings list and click the Import button 3 Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the name under which the settings are to be saved 4 Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button 5 Defaults Restores the print settin...

Page 57: ...e progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgrounding to On 3 After starting a print job select BJ Print Monitor in the Application Menu The BJ Print Monitor launches ...

Page 58: ...hile dragging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately starts instead Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays information about the document currently being printed The icon on the left becomes darker as t...

Page 59: ...spend the current print job 1 Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note To suspend printing click the name of the document being printed then click To resume printing click ...

Page 60: ...efore Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide Printer Setup To use the printer on a network first set up the print server then set up each client machine Print server setup procedure 1 Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the S300 icon then s...

Page 61: ...n click Send 6 Confirm that the new print server name has been added to Current print servers then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the S300 Server icon then select the printer server in Connected to 4 Click the close box to close the Chooser ...

Page 62: ...nt start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the t...

Page 63: ...rinting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK ...

Page 64: ...de CD ROM 2 Double click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept 5 Select Uninstall from the popup menu and then click Uninstall Note If a warning message appears indicating that other applications are running Click Cancel and save the document s if there are any unsaved documents open in the other applications Cli...

Page 65: ...ce Routine Maintenance When to Replace Ink Tank and Maintain Print Head Replacing an Ink Tank Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Enabling Low Ink Warning Transporting the Printer ...

Page 66: ...w the procedures below and replace an ink tank if necessary Printing the Nozzle Check Pattern If the print quality is poor Print Head Cleaning If the problem remains Print Head Deep Cleaning Still the problem remains Replacing an Ink Tank If ink tank replacement does not resolve the problem the print head may be worn out Contact a Canon service representative Note You will be alerted if you enable...

Page 67: ...the wrong ink tank is used or installed in the incorrect position Black BCI 24 Black Colour BCI 24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality 1 Ensure that the printer is on and then open the front cover The print head holder moves to the left ...

Page 68: ...owards you to release Then lift it from its slot Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables colour black ...

Page 69: ...9 Routine Maintenance 3 Unpack a new ink tank and remove the orange protective cap Important Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch the open ink port ...

Page 70: ...Replacing an Ink Tank 70 Routine Maintenance 4 Insert the ink tank into a slot ...

Page 71: ...r moves to the right The ink tank installation process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled ...

Page 72: ...orrect Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the printer on load a sheet of A4 or Letter paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozz...

Page 73: ...Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utilities dialog box 4 Select Test Print from the pull down menu and then click the Nozzle Check icon 5 When the confirmation message is displayed click OK Examining the Nozzle Check Pattern ...

Page 74: ... Maintenance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of A4 or Letter paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice Examining the Nozzle Check Pattern ...

Page 75: ...eck Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the print head requires cleaning Unevenness in these patterns indicates the print head requires alignment ...

Page 76: ...her from the printer drivers or from the printer itself Note Cleaning the head consumes ink so perform head cleaning only when necessary Cleaning the Print Head from the Printer Drivers Windows 1 Ensure that the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon ...

Page 77: ...or Colour ink nozzles 5 When a confirmation message is displayed click OK Macintosh 1 Ensure the printer is on 2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utility dialog box 4 Select Cleaning from the pull down menu and then click the Cleaning icon ...

Page 78: ...Because this method also resets the printer any print data stored in the printer is lost 1 Ensure the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other operations until the head cleaning finishes This takes about 50 seconds After print head cleaning finishes print the nozzl...

Page 79: ...ess Perform print head deep cleaning from the printer driver Note Print head deep cleaning consumes ink so perform this procedure only when necessary Windows 1 Ensure the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK ...

Page 80: ...on 5 Click OK Now the POWER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After print head deep cleaning finishes print the nozzle check pattern to verify that the head is clean If not perform print head deep cleaning once more If the head is still not clean after the second deep cleaning...

Page 81: ... ink tank Reset the ink counter of the ink tank installed When ink becomes low The low ink warning alerts When you install a new ink tank When you reset the ink counter it will assume the ink tank is full regardless how much ink is actually remains The reset is the only way to match the counter value with an actual ink volume Therefore only enable the low ink warning and reset the ink counter when...

Page 82: ...Low Ink Warning 82 Routine Maintenance Low Ink Warning Display The shows a low ink level in the ink tank BJ Status Monitor Windows BJ Status Dialog Macintosh The colour ink becomes low The colour ink becomes low ...

Page 83: ...it is reset at the time a new ink tank is installed Do not reset the ink counter of an ink tank in use Synchronisation of the counter and the actual ink level will not work properly Note Although ink counters for black and colour ink tanks work independently from each other both start simultaneously when you enable the low ink warning So if you did not reset the counter when you installed the curr...

Page 84: ...ng Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click Low Ink Warning Setting icon 3 Select Display low ink warning and click Send Macintosh 1 Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click...

Page 85: ...k counter of an ink tank already in use Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click Ink Counter Reset icon 3 Select the ink tank you have just installed and click Execute Macintosh 1 Ensure the printer is on and open the Page Setup dialog box The Page Setup dialog box can normally be opened b...

Page 86: ...utine Maintenance 2 Click Utilities icon to open the Printer Utility dialog box 3 Select Remaining ink level setting from the pull down menu and click Ink Counter Reset 4 Select the ink tank you have just installed and click Execute ...

Page 87: ...f you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box 1 Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer Important Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage ...

Page 88: ...ing the Printer 88 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and from the printer and then disconnect the power cord from the printer ...

Page 89: ...Transporting the Printer 89 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag ...

Page 90: ...Transporting the Printer 90 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company ...

Page 91: ...edia Types Envelopes High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper ...

Page 92: ...s Envelopes European DL and US Com 10 Important Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Wet paper Paper that is too thin less than 64 g m2 17 lb Paper that is too thick more than 105 g m2 28 lb Picture postcards Postcards with an affixed photo or sticke...

Page 93: ... be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide Envelopes High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper ...

Page 94: ...elopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight ...

Page 95: ...printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 3 mm 0 1 in Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a double flap or pressure seals Press the envelope completely flat working from the middle to the edge The above illustrations show a side view of the leading edge of the envelope ...

Page 96: ...s lever to the right Up to 10 envelopes can be loaded at once Note If the envelopes still do not feed properly even after removing curl clean the paper feed roller 1 Ensure the printer is on and there is not any paper loaded in the printer 2 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times Paper thickness lever ...

Page 97: ... the POWER lamp flashes three times to feed the sheet Repeat this three times If the printer still does not feed the envelopes through even after the cleaning repeat Step 4 again Printer Driver Settings Media Type Envelope Page Size Select either DL Env or 10 Env according to the envelope size you are using Orientation Landscape Handling of Printed Output Remove each envelope as it is printed Prin...

Page 98: ...on than plain paper It is suitable for printing business documents that feature graphics and for photographs Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper thickness lever Print side Whiter side ...

Page 99: ...etting matches the size set in the application Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed Printable Area Printing Area ...

Page 100: ...ith a glossy printing surface to produce print outs close to photograph quality Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left A maximum of 10 sheets can be loaded at once When printing on Glossy Photo Paper GP 301 do not use any loading support sheet Paper thickness lever Print side Whiter side ...

Page 101: ...ia Type Glossy Photo Paper Page Size Ensure the setting matches the size set in the application Handling of Printed Output Do not stack more than 10 sheets in the paper output tray Do not touch the printed surface until the ink dries approx two minutes Printable Area Printing Area ...

Page 102: ...glossy surface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curling in the opposite direction Set the paper thickness lever to the left Paper thickness lever Cut corner ...

Page 103: ... Settings Media Type High Gloss Photo Film Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the printed surface until the ink dries Printable Area Printing Area ...

Page 104: ...e surface of the card without a white border To take full advantage of FM 101 make the images slightly larger than the area indicated by the perforations Loading Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left A maximum of 20 sheets can be loaded at once Do not use the loading support sheet provided with the package Paper Thickness Lever Print side Glossy si...

Page 105: ...ngs Media Type Glossy Photo Cards Page Size Canon 101 6 x 152 4 mm Canon 4 x 6 in Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface until the ink dries approx two minutes Printable Area Printing Area ...

Page 106: ...ted surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs Loading Load only one sheet at a time Load the paper with the glossier side facing up Set the paper thickness lever to the left Paper thickness lever Print side Glossier side ...

Page 107: ... before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing Printed Output Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight Store printouts in photo albums photo frames or presentation binders to pr...

Page 108: ...Photo Paper Pro PR 101 108 Printing Media Printable Area Printing Area ...

Page 109: ...surface of the card without a white border To take full advantage of PC 101S make the images slightly larger than the area indicated by the perforations This paper is ideal for printing high quality photographs Loading Load the paper with the glossy side facing up Set the paper thickness lever to the left A maximum of 20 sheets can be loaded at once Print side Glossy side Paper thickness lever ...

Page 110: ... in Applications Settings Enter 109 6 x 160 4mm 4 31 x 6 31 in in Image Size For details on how to specify the image size refer to the application s user manual You may not be able to specify the size of the image correctly in some applications Handling of Printed Output Follow the instructions described in Photo Paper Pro PC 101S Printable Area Printing Area ...

Page 111: ...ting presentation material for use with overhead projectors Loading Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder Set the paper thickness lever to the left A maximum of 30 sheets can be loaded at once Paper thickness lever Plain paper Transparencies ...

Page 112: ...ward which it curls when held by the edge Printer Driver Settings Media Type Transparency Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each transparency as soon as it is printed Do not touch the printed surface until the ink dries approx 15 minutes Printable Area Printing Area Print side ...

Page 113: ... printer driver Note For the customers in the United States refer to the Quick Start Guide for instructions on using TR 101 T shirt transfers Loading Load only one sheet at a time If the T shirt transfer is curled flatten it by curling it in the opposite direction Load the paper with the side that does not have green lines facing up Set the paper thickness lever to the right Paper thickness lever ...

Page 114: ... Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each T shirt transfer as soon as it is printed The T shirt transfer should be used as soon as possible Refer to the supplied instructions for details on how to use the paper Printable Area Printing Area ...

Page 115: ...When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length Loading 1 Set the Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of ...

Page 116: ...Banner Paper 116 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure the ink does not stain the table or floor ...

Page 117: ...Page Size When using A4 banner paper A4 When using letter size banner paper Letter Printing Type Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box Copies Must be set to 1 to print correctly Printable Area Printing Area ...

Page 118: ...ontains Errors Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Low Ink Warning Displays Ink Tank with Problems Unique to Windows Problems Unique to the Macintosh Windows Macintosh ...

Page 119: ...ctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver Close any other applications before installation Sometimes t...

Page 120: ...n Note If you are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent Confirm that there are no problems with the Setup Software User s Guide CD ROM In Windows use Explorer to ensure that the CD ROM can be read In a Macintosh check that the CD ROM icon is visible If there is a problem with the CD ROM...

Page 121: ...rrors Cannot Print to End of Job Colours are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colours are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Back of Paper is Smudged Printed Surface is Scratched White Streaks Colours are Uneven or Streaked ...

Page 122: ... paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh Check the amount of the free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files ...

Page 123: ...int Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note Printed colours may not match screen colours perfectly due to basic differences in the methods used to produce colours Colour control settings...

Page 124: ...eshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application program ...

Page 125: ...ad Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service representative Note Always ensure you dispose of the protective cap from a print head Ensure you are printing on the correct side of the media You ca...

Page 126: ...ubleshooting Straight Lines are Misaligned Align the print head Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head Alignment Follow the instructions on the screen ...

Page 127: ...normally be opened by selecting Page Setup in the File menu 2 Click Utilities 3 Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen Note Straight lines can become misaligned if the paper thickness lever has been moved Aligning the print head may also resolve this problem ...

Page 128: ...s dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end ...

Page 129: ...ot of ink i e pictures with intense colours or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab select Manual for Colour Adjustment Color Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity ...

Page 130: ... Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Colour Color icon and then drag the Intensity slide bar to set the intensity ...

Page 131: ...tting You can either remove each printed sheet from the output tray as soon as it is printed or enable Pause Page to pause after each sheet has printed Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Select Pause Page and then click Send ...

Page 132: ...utton 3 Select Custom Settings form the pull down menu 4 Select Pause between pages and then click Send You may need to clean some internal parts of the printer Follow the procedure below 1 Load sheets of A4 or Letter plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flaches three times and release the button 3 Repeat this operation until there are no more smudge...

Page 133: ...ed by simply turning the paper over When printing on thick paper set the paper thickness lever to the right This widens a gap between the print head and the paper If the paper is scratched even when printing on plain paper also try this When the message suggesting that the position of the lever is not proper displayed continue printing Reduce the Intensity setting in the printer driver and try pri...

Page 134: ...djustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Colour Color icon and drag the Intensity slide bar to set the intensity Ensure you are printing within the recommended printing area...

Page 135: ...tern to check the ink output If a specific colour does not print in the nozzle check pattern clean the print head Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head For details on print head alignment refer to Straight Lines are Misaligned ...

Page 136: ...nter Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then drag the Print Quality slide bar to the Fine end ...

Page 137: ...nter Properties Dialog Box 2 On the Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual and then click Details 3 Click the Quality icon and then click Diffusion for the Halftoning setting ...

Page 138: ... or Stops During Print Jobs 138 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Print Head Holder Does Not Move ...

Page 139: ...or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed Ensure the printer is securely connected to the computer Note If you are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is now ...

Page 140: ... that S300 is selected in the Chooser Note In Windows you can set the Canon S300 as the default printer Ensure the printer port is set correctly Set USBPRNnn or USBnnn n represents a number as the printer port 1 Click the Start button then select Settings Printers 2 Select the Canon S300 icon 3 Open the File menu and select Properties 4 Click the Details tab or Ports tab and set the printer port W...

Page 141: ... processing is completed Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minut...

Page 142: ...ink is output correctly If the nozzle check pattern does not print correctly clean the print head Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved by cleaning the print head several times replace either of ink tanks If print quality still remains poor the print head may be worn out Contact a Canon service facility ...

Page 143: ...he front cover and turn the power on If the POWER lamp is flashing green the printer is initialising When the POWER lamp stops flashing open the front cover again If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the print head holder moves to the right to prevent the print head from drying out Close and reopen the front ...

Page 144: ...Paper Does Not Feed Properly or Paper Jams 144 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Envelopes or Post Cards Do Not Feed Properly Paper Jams ...

Page 145: ...e of the paper just touches the paper guide When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly When using transparencies load one sheet of plain paper in the printer first and then p...

Page 146: ... 2 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times The paper roller starts rotating ten times as it cleans Repeat this three times 3 Load a sheet of A4 or Letter sized plain paper in the printer 4 Hold the RESUME CANCEL button down and release as the POWER lamp flashes three times feed the sheet Repeat this three times If the printer still does not feed the env...

Page 147: ...ains inside the printer open the front cover and remove it If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you ar...

Page 148: ...use and take the appropriate action Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button Paper Jams ...

Page 149: ...for the ink used during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact a Canon service representative to have the waste ink tank replaced Note Canon recommends to call for service as soon as this error occurs Once the waste in...

Page 150: ...green and orange An error that requires contacting a Canon service representative may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on If the problem remains contact a Canon service representative ...

Page 151: ...yed on the Screen 151 Troubleshooting An Error Message is Displayed on the Screen Error Writing to USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Windows Windows Windows Macintosh ...

Page 152: ...ote If you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again 1 Cli...

Page 153: ...e Manager tab double click Universal serial bus controller and then double click Canon S300 In Windows 2000 click Device Manager Universal serial Bus controller on the Hardware tab and then double click USB Printing Support 3 On the General tab check if there is any indication of a problem with the device In Windows 2000 open the USB Printing Support Properties dialog box to see the General tab If...

Page 154: ...on S300 icon 3 Open the File menu and select Properties 4 On the Details tab or Ports tab select USBPRNnn Canon S300 or USBnnn Canon S300 n represents a number in the Print to the following port There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Also refer to the procedure Notes on Handling the USB Interface for Windows Users in ...

Page 155: ...ver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows 1 Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE ...

Page 156: ...ou attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system If other applications are running close them to increase available memory and try printing again Ensure that enough memory is allocated to the application Refer to the memory requirements of your applicat...

Page 157: ...nt try editing the document and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application There may be a problem in the printer driver Uninstall the printer driver and reinstall it Also refer to the procedure Notes on Handling the USB Interface for Windows Use...

Page 158: ...e instructions on screen If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 98 or Windows Me click the Guide tab for action to be taken in response to the error Refer to Low Ink Warning Displays Ink Tank with as it is in the case Windows ...

Page 159: ...ting any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows 98 Windows Me only Restart Windows and try printing again Could not print Application name File...

Page 160: ...203 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting 1 In the Apple menu select Chooser 2 Click the S300 icon and ensure S300 is selected as the connected destination If it is not sel...

Page 161: ...ning Displays Ink Tank with The ink level of an ink tank displayed with a is not synchronised with its ink counter BJ Status Monitor Windows BJ Status Dialog Macintosh The colour ink level may not be correctly displayed The colour ink level may not be correctly displayed ...

Page 162: ...ter from the printer driver when you replace the ink tank Resetting Ink Counter Turn the low ink warning off until you replace the ink tank to stop the warning message Windows 1 Ensure the printer is on and open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Maintenance tab click Low Ink Warning Setting icon 3 Clear a check box of Display low ink warning off a...

Page 163: ...y be opened by selecting Page Setup in the File menu 2 Click the Utilities icon to open the Printer Utilities dialog box 3 Select Remaining ink level setting from the pull down menu and click the Low Ink Warning Setting icon 4 Clear a check box of Display low ink warning off and click Send Note Also refer to Enabling Low Ink Warning to display the ink level correctly ...

Page 164: ...Problems Unique to Windows 164 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows 98 Windows Me only Cannot Print Normally Windows ...

Page 165: ...for this printer is selected 1 Click the Start button then select Settings Printers 2 Select the Canon S300 icon 3 Open the File menu and select Properties 4 On the Details tab click Spool Settings and select Enable bi directional support for this printer In Windows 2000 select Enable bi directional support on the Ports tab ...

Page 166: ...rd disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Page Setup tab click Printer control and select Background Printing ...

Page 167: ...hange the driver port to FILE as follows The WPS Windows Printing System driver or CAPT Canon Advanced Printing Technology driver may disrupt normal printing 1 Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE ...

Page 168: ...Problems Unique to the Macintosh 168 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations Cannot Print in Background Macintosh ...

Page 169: ...ions Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S300 is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing ...

Page 170: ...d Ensure background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to remove unnecessary files or disable background printing ...

Page 171: ...171 Appendices Appendices Deleting an Unknown Device Windows ...

Page 172: ...lete the unknown device 1 Click the Start button select Settings and click Control Panel 2 Double click System 3 Click the Device Manager tab In Windows 2000 click the Hardware tab then click Device Manager 4 Select the name of the printer or Unknown device and click Remove In Windows 2000 click the unknown device then click Uninstall in the Action menu Caution Be careful not to remove any other d...

Page 173: ...Deleting an Unknown Device 173 Appendices If the unknown device is under Universal serial bus controller If the unknown device is under Other devices ...

Page 174: ...dow In Windows 2000 click and then click OK in the System Properties window 7 Click at the top right of the Control Panel window to close it 8 Turn the printer off 9 Remove the Setup Software User s Guide CD ROM if it is in the drive 10 Restart Windows 11 Install the printer driver again following the instructions in the Quick Start Guide ...

Page 175: ...n 2400 horizontal 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Draft 11 ppm Standard 9 5 ppm Colour printing Draft 7 5 ppm Standard 4 1 ppm Print direction Bi directional Print width 203 2 mm max 8 0 in Resident print control mode Canon extended mode ...

Page 176: ... distribution pair Type Twisted pair shielded cable Length Up to 5 0 m 16 4 ft Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB A in the highest print quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 35 C 32 to 95 F Humidity 5 to 90 RH no condensation Power supply Europe AC 230 ...

Page 177: ...da AC 120 V 60 Hz Australia AC 240 V 50 Hz Power consumption Standby Approx 2 W Printing Approx 30 W Dimensions without a paper rest and paper output tray 390 W 248 D 185 mm H 15 35 W 9 76 D 7 28 in H Weight Approx 3 4 kg 7 48 lb ...

Page 178: ...ansparencies T shirt Transfers Banner Paper Sheet feeder capacity Plain Paper 75 gsm 100 sheets max High Resolution Paper 80 sheets max Envelopes 10 pieces max Glossy Photo Paper 10 sheets max High Gloss Photo Film 1 sheet Glossy Photo Cards 20 sheets max Photo Paper Pro PR 101 1 sheet Photo Paper Pro PC 101S 20 sheets max Transparencies 30 sheets max T Shirt Transfers 1 sheet Banner Paper 1 sheet...

Page 179: ...3 54 to 8 5 in height 120 0 to 584 2mm 4 72 to 23 0 in Weight 64 to 105 g m2 17 to 28 lb Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper ...

Page 180: ...les 600 dpi Cyan Magenta Yellow 128 nozzles per each colour 600 dpi Ink Tanks Capacity Black BCI 24 Black approx 300 1 approx 580 2 Colour BCI 24 Color approx 170 2 1 1500 characters per page normal text at standard and plain paper mode with Windows 98 Windows Me 2 Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 98 Windows Me ...

Page 181: ...ding temporary files Note BJ Status Monitor cannot be used when printer is used in network operating environment Use the system under the following operating environment Windows Computer with Microsoft Windows 98 or Windows Me which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh Macintosh computers with USB and Mac O...

Page 182: ...rinting area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision A4 B5 A5 Letter Legal Glossy Photo Cards Photo Paper Pro PC 101S Envelopes Banner Paper ...

Page 183: ...le Area width x height A4 203 2 289 0 mm 8 0 11 4 in B5 175 2 249 0 mm 6 9 9 8 in A5 141 2 202 0 mm 5 6 7 9 in Recommended printing area Printable area 28 0 mm 1 1 in 26 5 mm 1 04 in 3 4 mm 0 13 in 3 4 mm 0 13 in 5 0 mm 0 2 in 3 0 mm 0 12 in ...

Page 184: ... Size Printable Area width x height Letter 203 2 271 4 mm 8 0 10 7 in Legal 203 2 347 6 mm 8 0 13 7 in 28 0 mm 1 1 in 26 5 mm 1 04 in 6 4 mm 0 25 in 6 3 mm 0 25 in 5 0 mm 0 2 in 3 0 mm 0 12 in Recommended printing area Printable area ...

Page 185: ...ions Glossy Photo Cards Size Printable Area width x height Glossy Photo Card 109 4 159 9 mm 4 3 6 3 in 5 1 mm 0 2 in 4 1 mm 0 16 in 26 0 mm 1 02 in 28 0 mm 1 1 in Recommended printing area Printable area is the same ...

Page 186: ...er Pro PR 101 is identical to that of A4 size paper For details refer to A4 B5 A5 Size Printable Area width x height Photo Paper Pro PC 101S 109 6 160 4 mm 4 3 6 3 in 4 0 mm 0 16 in 4 0 mm 0 16 in 28 0 mm 1 1 in 28 0 mm 1 1 in Recommended printing area Printable area is the same ...

Page 187: ...pecifications Envelopes Size Printable Area width x height European DL 190 5 103 2 mm 7 5 4 1 in US Com 10 211 8 98 0 mm 8 3 3 9 in 3 0 mm 0 12 in 26 5 mm 1 04 in 3 4 mm 0 13 in 3 4 mm 0 13 in Printable area ...

Page 188: ...able Area width x height Banner Paper A4 203 2 1774 0 mm 8 0 69 8 in Letter 203 2 1668 4 mm 8 0 65 7 in 3 4 mm 0 13 in 3 4 mm 0 13 in 3 0 mm 0 12 in 28 0 mm 1 1 in 5 0 mm 0 2 in Max 6 sheets Min 2 sheets Recommended printing area Printable area ...

Page 189: ...24 Black 67 BCI 24 Color 67 BJ Print Monitor Macintosh 57 BJ Status Dialog Macintosh 82 161 BJ Status Monitor Macintosh 63 BJ Status Monitor Windows 35 82 158 161 165 C Cancelling a Print Job Macintosh 59 Cancelling a Print Job Windows 38 CAPT driver 155 167 Chooser Macintosh 57 Cleaning 33 44 76 Client Macintosh 61 Index ...

Page 190: ...Low Ink Warning 81 Envelopes 94 Error Message 151 158 160 F Front cover 15 143 G Gamma Correction Macintosh 53 General Protection Fault 156 Glossy Photo Cards FM 101 104 Glossy Photo Paper GP 301N GP 301 100 H High Gloss Photo Film HG 201 102 High Resolution Paper HR 101N 98 I Ink Counter Reset 34 85 Ink Tank 66 67 ...

Page 191: ...eck Pattern 75 O Opening the Printer Properties Dialog Box Windows 20 P Page Setup Dialog Box Macintosh 42 Page Size Windows 25 paper feed roller 96 146 Paper Guide 15 Paper Jams 147 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 42 Paper Thickness Lever 17 Photo Optimizer PRO Macintosh 49 Photo Optimizer PRO Windows 30 Photo Paper Pro PC 101S 109 ...

Page 192: ...Macintosh 46 Print server Macintosh 60 Printable area 182 Printer Driver Macintosh 40 Printer Driver Windows 19 Printer port 154 Printer Properties Dialog Box Windows 20 22 Printing Area 182 Printing the Nozzle Check Pattern 72 R Replacing an Ink Tank 67 Resetting Ink Counter 85 RESUME CANCEL Button 18 S Sheet Feeder 15 Simulate illustration Macintosh 50 Simulate Illustration Windows 29 Specificat...

Page 193: ...sporting the Printer 87 T Shirt Transfers TR 201 113 U Uninstalling Printer Drivers Macintosh 64 Uninstalling Printer Drivers Windows 39 USB interface 172 USB Port 16 153 W When to Replace Ink Tank and Maintain Print Head 66 WPS driver 155 167 ...

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