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Contents
Cannot send images.
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The destination device has insufficient storage space. Increase the
storage space on the destination device and resend the images.
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The write-protect switch of the memory card in the destination camera is
set to the locked position. Slide the write-protect switch to the unlocked
position.
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RAW images cannot be sent. For images captured in both JPEG and
RAW format, only the JPEG version is sent. However, RAW images can
be sent using Image Sync.
●
Images are not sent to CANON iMAGE GATEWAY or other Web
services if you move or rename image files or folders on the computer
that received images sent using Image Sync via an access point
372). Before moving or renaming these image files or folders on
the computer, make sure the images have already been sent to CANON
iMAGE GATEWAY or other Web services.
Cannot resize images for sending.
●
Images cannot be resized to be bigger than the recording pixel setting of
their original size.
●
Movies cannot be resized.
Images take a long time to send./The wireless connection is
disrupted.
●
Multiple images may take a long time to send. Try resizing the image to
reduce sending time (
●
Movies may take a long time to send.
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Do not use the camera near sources of Wi-Fi signal interference, such
as microwave ovens, Bluetooth devices, or other equipment operating
on the 2.4 GHz band. Note that images may take a long time to send
even when [
] is displayed.
●
Bring the camera closer to the other device you are trying to connect to
(such as the access point), and make sure there are no objects between
the devices.
