Canon PIXMA TS9100 Series Online Manual Download Page 489

Page: 489 / 498

2900

Cause

Scanning print head alignment sheet failed.

What to Do

Select

on the printer's touch screen and check the following.

• Make sure the print head alignment sheet is set in the correct position and orientation on the platen

glass.

• Make sure the platen glass and the print head alignment sheet are not dirty.
• Make sure the loaded paper is correct.

For print head alignment, load A4 or Letter-sized plain paper.

• Make sure the print head nozzle is not clogged.

Check the print head condition by printing the nozzle check pattern.

After checking the above, start over auto print head alignment from the beginning.

If the error is still not resolved, try manual print head alignment.

489

Summary of Contents for PIXMA TS9100 Series

Page 1: ...S9100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English ...

Page 2: ...lt Network Settings 55 Another Printer Found with Same Name 57 Connecting to Another Computer via LAN Changing from USB to LAN Connection 58 Printing Network Settings 59 Changing LAN Connection Method Changing Wireless LAN Connection Method 65 Handling Paper Originals Ink Tanks Printable Disc Memory Card etc 67 Loading Paper 68 Paper Sources 69 Loading Paper in the Rear Tray 70 Loading Paper in th...

Page 3: ...nk Tips 110 Maintenance 111 If Printing Is Faint or Uneven 112 Maintenance Procedure 113 Printing the Nozzle Check Pattern 115 Examining the Nozzle Check Pattern 117 Cleaning the Print Head 119 Deep Print Head Cleaning 121 Aligning the Print Head 123 Cleaning 126 Cleaning Paper Feed Rollers 127 Cleaning Inside the Printer Bottom Plate Cleaning 129 Overview 132 Safety 133 Safety Precautions 134 Reg...

Page 4: ...ettings 173 Changing Printer Settings from Your Computer Windows 174 Changing the Print Options 175 Registering a Frequently Used Printing Profile 177 Setting the Ink Tank to be Used 179 Managing the Printer Power 180 Changing the Printer Operation Mode 182 Changing Settings from Operation Panel 184 Changing Settings from Operation Panel 185 Setting Items on Operation Panel 187 Print settings 188 ...

Page 5: ... Paper Size 231 Various Printing Methods 232 Setting a Page Size and Orientation 233 Setting the Number of Copies and Printing Order 234 Execute Borderless Printing 236 Scaled Printing 239 Page Layout Printing 242 Tiling Poster Printing 244 Duplex Printing 247 Setting Up Envelope Printing 251 Printing on Postcards 253 Overview of the Printer Driver 255 Canon IJ Printer Driver 256 Opening Printer D...

Page 6: ...ng Photo from Memory Card onto Disc Label 318 Printing Templates Such as Lined or Graph Paper 321 Paper Settings 325 Copying 329 Making Copies 330 Setting Items for Copying 334 Scanning 337 Scanning from Computer Windows 338 Scanning According to Item Type or Purpose IJ Scan Utility 339 IJ Scan Utility Features 340 Scanning Easily Auto Scan 342 Scanning Documents and Photos 343 Scanning Using Appl...

Page 7: ...t Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Security Software Settings 390 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless Router Settings 391 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking LAN Cable and Router 392 Cannot Find Printer on Check Printe...

Page 8: ...s Are Misaligned 433 Paper Is Smudged Printed Surface Is Scratched 434 Vertical Line Next to Image 438 Scanning Problems Windows 439 Scanning Problems 440 Scanner Does Not Work 441 ScanGear Scanner Driver Does Not Start 442 Mechanical Problems 443 Power Does Not Come On 444 Power Shuts Off By Itself 445 USB Connection Problems 446 Cannot Communicate with Printer via USB 447 Installation and Downlo...

Page 9: ...side Printer 469 Removing Jammed Paper from Rear Side 472 1000 476 1003 477 1200 478 1401 479 1600 480 1660 481 1688 482 1689 483 1700 484 1890 485 2110 486 2900 489 2901 490 4103 491 5011 492 5012 493 5100 494 5200 495 5B00 496 6000 497 C000 498 ...

Page 10: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10 ...

Page 11: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of yo...

Page 12: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 12 ...

Page 13: ...A and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and t...

Page 14: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this Li...

Page 15: ... excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follow...

Page 16: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 17: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 18: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 19: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 20: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 21: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 22: ...d distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software THIS SOFTWARE IS BEING PROVIDED AS IS WITHOUT ANY EXPRESS OR IMPLIED WARRANTY IN PARTICULAR THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS S...

Page 23: ...applies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the ...

Page 24: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Printing Photos from Memory Card Printing a Disc Label from a Computer Copying a Disc Label 24 ...

Page 25: ...scribes how to print photos with My Image Garden 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 25 ...

Page 26: ...fter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 26 ...

Page 27: ...gistered printer scanner and the installed applications 8 Click the Photo Print icon G 9 Click the folder H with photos you want to print 10 Click the photos I you want to print For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 27 ...

Page 28: ...lick Print The operation panel is opened and the paper output tray is pulled out automatically then printing will start Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For Mac OS My Image Garden Guide If your printer is not displayed on Mac OS the AirPrint setting in My Image Garden may not b...

Page 29: ...Making Settings According to Printer Status 29 ...

Page 30: ... on how to download Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 30 ...

Page 31: ...tly After closing the feed slot cover the paper information registration screen for the rear tray is displayed on the LCD 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 31 ...

Page 32: ...SELPHY The list of photos saved on your smartphone tablet is displayed 9 Select a photo You can also select multiple photos at once 10 Specify the number of copies paper size etc 11 Select Print The operation panel is opened and the paper output tray is pulled out automatically then printing will start 32 ...

Page 33: ...ion describes how to load originals and copy them to plain paper loaded in the cassette 1 Pull out the cassette A from the printer 2 Remove the cassette cover B 3 Load the paper stack WITH THE PRINT SIDE FACING DOWN 33 ...

Page 34: ... paper length and width 5 Mount the cassette cover and then insert the cassette into the printer After inserting the cassette into the printer the paper information registration screen for the cassette is displayed on the touch screen 34 ...

Page 35: ...r in the cassette at Page size and then select Register 7 Select Copy D on the HOME screen 8 Select Standard copy 9 Open the document cover E 10 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark F 35 ...

Page 36: ...utton G or Color button H The operation panel is opened and the paper output tray is pulled out automatically then copying will start Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 36 ...

Page 37: ... describes how to print photos on a memory card 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width 37 ...

Page 38: ...fter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page size and Type and then select Register 38 ...

Page 39: ...see below Inserting the Memory Card 8 Flick right and left through the photos F and select one 9 Confirm the paper settings then press the Color button G The operation panel is opened and the paper output tray is pulled out automatically then printing will start Important Do not remove the memory card during printing Data on the memory card may be damaged 39 ...

Page 40: ...Note Your printer is equipped with many other convenient photo print features Printing Photo Data 40 ...

Page 41: ...ge asking you to load the printable disc is displayed Doing so can damage the printer 1 Click the My Image Garden icon A in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applications 2 Click the Disc Label icon B 3 Specify the theme Paper Size etc C 41 ...

Page 42: ...to print onto the disc label Note The layout may not be as expected depending on the photo information or analysis results of the selected images 7 Edit the disc label F You can change the background or add texts For Windows My Image Garden Guide For Mac OS My Image Garden Guide 8 Click Print G 42 ...

Page 43: ...er of copies 10 Start printing For Windows Click Print For Mac OS Click Print When the Print dialog starts specify your printer name etc then click Print 11 When the message asking you to load the printable disc is displayed open the operation panel H and then pick out the disc tray from the disc tray storage compartment I 43 ...

Page 44: ...ch screen of the printer The disc tray is drawn into the printer then printing will start After printing is complete pull the disc tray out from the printer Note My Image Garden enables you to print photos onto the disc label with various layouts For Windows My Image Garden Guide For Mac OS My Image Garden Guide If your printer is not displayed on Mac OS the AirPrint setting in My Image Garden may...

Page 45: ...l of an existing disc BD DVD CD etc and print it on a printable disc 1 Select Copy A on the HOME screen 2 Select Disc label B 3 Specify the print area of the printable disc as necessary Select Outer circle or Inner circle C specify the print area then select OK D 45 ...

Page 46: ... less ink 5 Open the document cover F 6 Load the copy source BD DVD CD etc WITH ITS LABEL SIDE DOWN on the platen glass 7 Close the document cover 8 Select OK on the touch screen 9 Confirm the print settings then touch the Black button G or Color button H The message asking you to load the printable disc is displayed 46 ...

Page 47: ...ut the disc tray from the disc tray storage compartment J 11 Place the printable disc with the printable surface facing up on the disc tray 12 Insert the disc tray into the disc tray guide Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow on the disc tray 47 ...

Page 48: ...ying will start After copying is complete pull the disc tray out from the printer Important Do not open the document cover until copying is complete Note Your printer is equipped with many other disc label print features For details refer to the Online Manual Disc Label Printing 48 ...

Page 49: ...b services for the printer cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet ...

Page 50: ...r and restores the status of them if anything is wrong with network connection Select either link below to download IJ Network Device Setup Utility For Windows For Mac OS Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows Mac OS You ...

Page 51: ... Notices when printing using web service Notice for Web Service Printing 51 ...

Page 52: ...l Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than IEEE802 11n only The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if y...

Page 53: ...figure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device an...

Page 54: ...lt Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method 54 ...

Page 55: ... Service name Canon TS9100 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable Wired LAN DRX setting Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default SSID Identifier for wireless direct DIRECT abXX TS9100series 1 Password YYYYYYYYYY 2 Wi...

Page 56: ...om and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 56 ...

Page 57: ... The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following ...

Page 58: ... Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For Mac OS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from the web page 58 ...

Page 59: ...Using the Operation Panel 4 Check message and select Yes 5 Select Print details 6 Select Yes The printer starts printing the network setting information The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Product Information Product information 1 1 Product Name Prod...

Page 60: ...157 161 or 165 3 2 8 Encryption Encryption method None WEP TKIP AES 3 2 9 WEP Key Length WEP key length bits Inactive 128 64 3 2 10 Authentication Authentication method None auto open shared WPA PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX 3 2 15 TCP IP...

Page 61: ...XX XXXX XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active 3 2 34 Security Protocol Security method ESP ESP AH AH 3 3 Access Point Mode Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Address MAC address XX XX XX XX XX XX 3 3 2 Connection Connection status Active Inactive 3 3 3 SSID SSID Wireless Direc...

Page 62: ... Default gateway XXX XXX XXX XXX 4 7 TCP IPv6 TCP IPv6 Enable Disable 4 8 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 9 Link Local Prefix Length Link local prefix length XXX 4 10 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 11 Stateless Prefix Length1 Stateless prefix length 1 XXX 4 12 Stateless Address2 Stateless address 2 XX...

Page 63: ...er name Printer name Up to 15 alphanumeric characters 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5 6 LPD Printing LPD printing setting Enable Disable 5 7 RAW Printing RAW printing setting Enable Disable 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric charac ters 5...

Page 64: ...g Bluetooth Enable Disable 6 2 Bluetooth PIN Code Bluetooth PIN code XXXXXXXX 6 3 Bluetooth Device Ad dress Bluetooth device ad dress of the printer XXXXXXXX 6 4 Peer Device Address Device address of paired device XXXXXXXX 6 5 Bluetooth Device Name Bluetooth device name of the printer XXXXXXXX 7 Printer Log Service Printer log service 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2...

Page 65: ...tings screen on IJ Network Device Setup Utility For details refer to Performing Changing Wireless LAN Settings or Performing Changing Wired LAN Settings For Mac OS Redo setup from the web page Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method infrastructure or Wireless Direct For Windows Redo setup using the Setup CD ROM or from the web ...

Page 66: ... settings 5 Select Wireless LAN 6 Select Wireless LAN setup 7 Select Easy wireless connect 8 Check message and select Yes Follow instructions on your smartphone or tablet 9 If message saying setup is completed appears select OK For Mac OS Redo setup from the web page 66 ...

Page 67: ...Handling Paper Originals Ink Tanks Printable Disc Memory Card etc Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card Replacing Ink Tanks 67 ...

Page 68: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 68 ...

Page 69: ...tter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or may not print with the proper print quality For details on how to load paper in each paper source see below Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 69 ...

Page 70: ... Label Superior WOP111 Canon Océ Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them i...

Page 71: ...open them and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP 4 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly 71 ...

Page 72: ...ng paper in the landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 5 Close the feed slot cover H gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 72 ...

Page 73: ...for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect print...

Page 74: ...r this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper s...

Page 75: ...oad the paper stack WITH THE PRINT SIDE FACING DOWN and place it in the center of the cassette Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figure below 75 ...

Page 76: ...slide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark J Keep the paper stack height below the tabs K of the paper guides 8 Mount the cassette cover and then insert the cassette into the printer Push the cassette into the printer until it stops After inserting the cassette into the printer the paper inform...

Page 77: ...gs screen of the operation panel or the computer To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect...

Page 78: ...Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the ...

Page 79: ...SIDE FACING UP Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at once 4 Slide the paper guides D to align them with both sides of the envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 79 ...

Page 80: ...Note Do not load envelopes higher than the load limit mark E 5 Close the feed slot cover F gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 80 ...

Page 81: ...r loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded on the rear tray matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enabled an error ...

Page 82: ...Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 82 ...

Page 83: ...a dirty disc tray may scratch the recording surface of the discs After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch the printing surface until the ink has dried Do not attach the disc tray while the printer is in operation Do not remove the disc tray while printing on printable discs Doing s...

Page 84: ...surface The disc tray may be stored in the disc tray storage compartment of the paper output tray 4 72 inches 12 cm printable disc Obtain a printable disc with a label surface compatible with inkjet printing Note A printable disc differs from regular disc BD DVD CD etc in that its label surface has been specially processed to be printed on by an inkjet printer 84 ...

Page 85: ... printer 1 When the message asking you to load the printable disc is displayed open the operation panel A and then pick out the disc tray from the disc tray storage compartment B 2 Place the printable disc with the printable surface facing up Important Make sure that there is no dirt on the disc tray before placing a printable disc on the disc tray When placing a printable disc on the disc tray do...

Page 86: ...n this case follow the on screen instructions to attach the disc tray 4 Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow on the disc tray Important Do not insert the disc tray beyond the white line on the disc tray guide 86 ...

Page 87: ...ay Note Dry the printing surface sufficiently before removing the disc If you see printing on the disc tray or the transparent parts on inner or outer diameter of the printable disc wipe them off after the printing surface has dried 3 Store the disc tray into the disc tray storage compartment When not using the disc tray insert it straight into the disc tray storage compartment 87 ...

Page 88: ...Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach Attach the Document Cover 88 ...

Page 89: ... observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently 89 ...

Page 90: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 90 ...

Page 91: ...can and specify a standard size A4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Select Auto scan for Doc type in Scan Select Photo for Doc type in Scan and specify Auto scan for Scan size to scan originals Loading in the Center of the Platen Glass Scanning ...

Page 92: ...diagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen glass Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 40 inches 1 cm or more space between the edges diagonally striped area of the platen glass Portions placed on the diagonally striped ...

Page 93: ...riginals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 40 inches 1 cm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut o...

Page 94: ...Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it by removing the document cover from the printer How to Detach Attach the Document Cover 94 ...

Page 95: ...ing the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the document cover vertically as illustrated below 95 ...

Page 96: ...96 ...

Page 97: ...Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 97 ...

Page 98: ... memory card may not be compatible with the printer if it is formatted on a computer Memory Cards that Do Not Require a Card Adapter SD Secure Digital memory card SDHC memory card SDXC memory card Memory Cards that Require a Card Adapter Be sure to attach the special card adapters to the following memory cards before inserting into the card slot miniSD Card miniSDHC Card Use the special SD Card Ad...

Page 99: ...printer accepts images scanned and saved with the printer when Doc type is set to Photo and Format is set to JPEG file extension jpg Note This device incorporates exFAT technology licensed from Microsoft 99 ...

Page 100: ...use a computer to edit or enhance photos saved on a memory card be sure to print them from the computer If you use the operation panel the photos may not be printed properly 1 Prepare your memory card Attach a special card adapter if your memory card requires one Before Inserting the Memory Card 2 Insert the memory card into the card slot Insert your memory card straightforward WITH THE LABELED SI...

Page 101: ...ure that the memory card is correctly oriented before inserting it into the card slot If you force the memory card into the card slot in the wrong orientation the memory card or the printer can be damaged 101 ...

Page 102: ...er 1 Make sure that the Access lamp is lit and remove the memory card Hold the part of the memory card that is protruding and remove it straightforward from the printer Important Do not remove the memory card while the Access lamp is flashing The Access lamp flashes while the printer is reading or writing data from to the memory card If you remove the memory card or turn off the power while the Ac...

Page 103: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 103 ...

Page 104: ...When you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do not hold the print head holder to stop or move it forcibly Do not touch the print head holder until it stops completely Important Do not touch the metallic parts or other parts inside the printer If...

Page 105: ...ure to replace ink tanks one by one when replacing two or more ink tanks 4 Take a new ink tank out of its package remove the orange tape B completely then remove the protective film C completely Important Handle an ink tank carefully Do not drop or apply excessive pressure to it If the orange tape remains on the Y shape air hole D ink may splash or the printer may not print properly 5 Hold the ink...

Page 106: ...Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach the protective cap E once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables 7 Insert the front end of the ink tank into the print head at a slant Make sure that the position of the ink tank matches th...

Page 107: ... the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning unit cover To close the scanning unit cover hold it up once then take it down gently Caution When closing the scanning unit cover be careful not to get your fingers caught 107 ...

Page 108: ...talling a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing...

Page 109: ...k tank The resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Selecting Ink number displays the Ink number screen for checking ink numbers Selecting Order ink now on this screen displays the QR code for accessing the ink purchasing site Cost of connecting to Internet is to be born by the customer You can al...

Page 110: ...f ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the...

Page 111: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 111 ...

Page 112: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 112 ...

Page 113: ...heck the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check...

Page 114: ...uter For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Ar...

Page 115: ... plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the nozzle check pattern...

Page 116: ...lect Yes The operation panel is opened and the paper output tray is pulled out automatically The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen 7 Examine the nozzle check pattern 116 ...

Page 117: ...y 1 Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D A No missing lines No horizontal white streaks B Lines are missing Horizontal white streaks are present 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen 117 ...

Page 118: ...esent in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Print Head If the pattern D or any color in the pattern C is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation s...

Page 119: ...of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the...

Page 120: ...of the print head This takes about 1 minute The pattern print confirmation screen will appear 7 Select Yes The operation panel is opened and the paper output tray is pulled out automatically The nozzle check pattern will be printed 8 Examine the nozzle check pattern Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 120 ...

Page 121: ...tter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load paper on the rear tray the nozzle che...

Page 122: ...es The operation panel is opened and the paper output tray is pulled out automatically The nozzle check pattern will be printed 8 When the completion message appears select OK 9 Examine the nozzle check pattern If a particular color is not printed properly replace the ink tank of that color If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If th...

Page 123: ... turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen follow the directions in the message to complete registration Note Be sure to load paper in the cassette Even if you load ...

Page 124: ...l be printed Important Do not touch any printed part on the print head alignment sheet If the sheet is stained or wrinkled it may not be scanned properly 7 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 124 ...

Page 125: ...n select OK to release the error then take appropriate action An Error Occurs 9 When the completion message appears select OK Remove the print head alignment sheet on the platen glass Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer For Windows Adjusting Print Head Position For ...

Page 126: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 126 ...

Page 127: ...creen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirmation screen will appear 5 Select Yes 6 Select Rear tray or Cassette to clean the paper feed roller 7 Follow the message to remove any paper from the paper source If you clean the paper feed roller of cassette remove any paper from the casset...

Page 128: ...he three sheets of A4 or Letter sized plain paper 10 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 11 When the completion message appears select OK If the problem is not resolved after cleaning the paper feed roller contact the service center 128 ...

Page 129: ...s turned on 2 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Bottom plate cleaning The confirmation screen will appear 5 Select Yes 6 Follow the message to remove any paper from the cassette then select OK 7 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfol...

Page 130: ...to the printer 11 Open the operation panel then pull out the paper output tray 12 Select OK The operation panel is opened and the paper output tray is pulled out automatically The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 13 When the completion message appears s...

Page 131: ...er If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the printer 131 ...

Page 132: ...tions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Specifications 132 ...

Page 133: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 133 ...

Page 134: ... of the printer may cause injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer When loading a thi...

Page 135: ...d to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply wit...

Page 136: ...subi même si le brouillage est susceptible d en compromettre le fonctionnement Cet équipement est conforme aux limites d exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d exposition aux fréquences radioélectriques RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et l...

Page 137: ...certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs 137 ...

Page 138: ...ronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro und Elektronik Altgeräten geschehen Der unsachgemäße Umgang mit Alt...

Page 139: ...die veel voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of het afvalverwerkingsbedrijf U kunt ook het sch...

Page 140: ... de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda e Liechtenstein Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE 2012 19 UE e alla normativa locale vigente Il prodotto deve essere ...

Page 141: ...ler produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af det pågældende produkt bidrager du til effektiv brug af...

Page 142: ...Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Tämä tunnus osoittaa että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Tuote on vietävä asianmukaiseen keräyspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö ja e...

Page 143: ...y Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce správní orgán vykonávající dozor nad likvidací odpadu sběrny OEEZ nebo služba pro odvoz komunálního odpadu Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www ca...

Page 144: ...rópskej únie a EHP Nórsko Island a Lichtenštajnsko Tento symbol znamená že podľa Smernice 2012 19 EÚ o odpade z elektrických a elektronických zariadení OEEZ a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom Produkt je potrebné odovzdať do určenej zberne napr prostredníctvom výmeny za kúpu nového podobného produktu alebo na autorizované z...

Page 145: ...s ar vietējo pašvaldību atkritumu savākšanas atbildīgo dienestu pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei apmeklējiet tīmekļa vietni www canon europe com weee Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šis ženklas reiškia kad gaminio negalima išmesti s...

Page 146: ... обикновено са свързани с ЕЕО В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси Повече информация относно местата където може да предавате излязло от употреба оборудване за рециклиране може да получите от местните власти от органа отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Ваша...

Page 147: ...om uredu komunalnoj službi odobrenom WEEE programu ili službi za odlaganje kućnog otpada Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www canon europe com weee Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU i nacionalnim zakonima Ovaj proizvod treba predati određenom centru za...

Page 148: ... Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High 148 ...

Page 149: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 150: ... any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the printer where objects will not fall on it 150 ...

Page 151: ...box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the ON lamp is off and unplugging the power cord Important Do not unplug the printer while the ON lamp is lit or flashing as it may cause malfunction or damage to the printer making the printer unable to print 3 Retract the paper output tray and t...

Page 152: ...be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it Select Setup on the HOME screen and select Settings Device settings Reset settings Reset all Yes 152 ...

Page 153: ...u press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When Unplugging the Printer make sure that the ON lamp is not lit Print periodically Just as the tip of a felt pen...

Page 154: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 154 ...

Page 155: ...Main Components Front View Rear View Inside View Operation Panel 155 ...

Page 156: ... Open it to slide the paper guides and close it before printing 4 paper support Extend to load paper in the rear tray 5 rear tray cover Open to load paper in the rear tray 6 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Paper in the Rear Tray Loading Envelopes 7 paper guides Align wit...

Page 157: ... 11 paper output tray Comes out automatically when the printer starts printing Printed paper is ejected 12 paper output support Extend to support ejected paper 13 card slot Insert a memory card Before Inserting the Memory Card 14 Access lamp Lights or flashes to indicate the memory card status Inserting the Memory Card 15 disc tray storage compartment The disc tray supplied with the printer can be...

Page 158: ... 17 platen glass Load an original here 158 ...

Page 159: ...r Plug in the supplied power cord 4 wired LAN connector Plug in the LAN cable to connect the printer to a LAN 5 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the computer 159 ...

Page 160: ...ver Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing Ink Tanks 160 ...

Page 161: ...g on the power make sure that the document cover is closed 2 touch screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu item or displayed button You can also preview photos on a memory card before printing Basic Operation of the touch screen 161 ...

Page 162: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 162 ...

Page 163: ... on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 10 minutes To restore the display press any button except the ON button or touch the touch screen The print operation from a computer can also restore the display 163 ...

Page 164: ... displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power Turning off the printer 1 Press th...

Page 165: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the printer ECO settings From the computer For Windows Managing the Printer Power For Mac OS Managing the Printer Power 165 ...

Page 166: ...r cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above Unplugging the Printer and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 166 ...

Page 167: ...se drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off Note After pressing the ON button the confirmation screen asking if you retract the paper output tray will appear on the touch screen To retract the paper output tray select Yes 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord differs d...

Page 168: ...er to access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing the touch screen Pressing the touch screen with other than your finger especially with sharpened tips such as on ballpoint pens pencils or nails Touching the touch screen with wet or dirty hands Pla...

Page 169: ...ously keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the screen move your finger up down left or right Use to view lists of items or move sliders 169 ...

Page 170: ...nformation or to change the network settings The icon differs depending on the network of use or the network status Wireless LAN is enabled and the printer is connected to the wireless router Note Depending on the signal state the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer c...

Page 171: ...ud s Main screen You can use the services of PIXMA MAXIFY Cloud Link F Setup Displays the printer s setting menus or the maintenance menus G Quick guide Displays the guides how to loading paper or how to replace the ink tank or the troubleshooting Buttons on the touch screen While operating on the touch screen some buttons are displayed on the touch screen H HOME button Displays the HOME screen I ...

Page 172: ...Returns the touch screen to the previous screen L Stop button Cancels operation when print copy or scan job is in progress 172 ...

Page 173: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 173 ...

Page 174: ...nter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Operation Mode 174 ...

Page 175: ...off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK 175 ...

Page 176: ...The Page Setup tab is displayed again 176 ...

Page 177: ...ms From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In...

Page 178: ...ettings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK...

Page 179: ...cified ink tank will be used Important When the following settings are specified Only PGBK Black does not function because the printer uses an ink tank other than PGBK Black to print documents Other than Plain Paper Envelope Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type on the Main tab When Ink Jet Hagaki A or Hagaki K A is selected for Media Type on the Main tab and pe...

Page 180: ...rations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make sure that the printer is on and then click Auto Power The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer statu...

Page 181: ...from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed 181 ...

Page 182: ...e this check box unchecked the printer may print to the disc tray even if a printable disc is not loaded on the disc tray Therefore you should check this check box under normal circumstances If you load a printable disc that has already been printed onto the disc tray the printer may detect that no printable disc is loaded on the disc tray In this case uncheck this check box Prevent paper abrasion...

Page 183: ...he printer do not match this setting disables the message display and allows you to continue printing To disable detection of paper setting mismatches select this check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the pap...

Page 184: ...from Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web service setup System information ECO settings Quiet setting 184 ...

Page 185: ... Extended copy amount as an example 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings The Device settings screen is displayed 5 Select a setting item to adjust The setting screen for the selected item is displayed 6 Select a setting item 7 Select a setting to specify 185 ...

Page 186: ...For more on setting items on the operation panel Setting Items on Operation Panel 186 ...

Page 187: ...e user settings Web service setup Language selection ECO settings Quiet setting Items for Paper Printing Print settings Feed settings PictBridge print settings Items for Maintenance Management System information Firmware update LAN settings Reset setting 187 ...

Page 188: ...isc print area You can adjust the disc printing area if the image is not aligned with the printable disc You can adjust the printing area in increments of 0 003 inches 0 1 mm between 0 03 inches 0 9 mm and 0 03 inches 0 9 mm Auto photo fix setting When ON is selected you can select whether to print photos using the Exif information recorded in the image files in the following cases Auto photo fix ...

Page 189: ...Important For Letter sized or Legal sized paper you can adjust the left right margins between 0 06 inch 1 5 mm and 0 06 inch 1 5 mm even if you specify the value over 0 06 inch 1 5 mm 189 ...

Page 190: ...ess LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS PIN code m...

Page 191: ...ess LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters Wir...

Page 192: ...rd XXXXXXXXXX 10 characters Wireless LAN security WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters MAC address of wireless LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name...

Page 193: ...X 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters MAC address of wired LAN XX XX XX XX XX XX 12 characters Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ...

Page 194: ...from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD To transfer the scanned data press the Color button Note When you forward the scanned data to the computer searched using WSD you cannot select the document type Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enable disable Bonjour Select...

Page 195: ...PictBridge Wireless LAN compliant device Enable disable communication Selecting Enable allows you to print from a PictBridge Wireless LAN compliant device Timeout setting Specifies the timeout length Wired LAN DRX setting Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN IPsec settings Selecting Active allows you to ...

Page 196: ...t writable from PC When you turn off the printer Writable from USB PC will be canceled and the setting is returned to Not writable from PC when you turn on the printer next time When Writable from USB PC is selected the auto power off setting is inactive For more on the auto power off setting ECO settings Sound control Selects the volume Keypad volume Selects the beep volume when tapping the touch...

Page 197: ... output tray automatically appears after pressing the ON button to turn off the printer Bluetooth settings Setting items for connecting with Bluetooth compatible device Enable disable Bluetooth Enables disables the Bluetooth function of the printer List delete paired devices Displays the list of paired Bluetooth compatible devices To delete the paired Bluetooth compatible device select a Bluetooth...

Page 198: ...Language selection Changes the language for the messages and menus on the touch screen 198 ...

Page 199: ...re update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select OK and try again after a while Check current version You can check the current firmware version Update notification setting When Yes is selected and the firmware update is available the screen to in...

Page 200: ...ain paper can only be loaded in the cassette For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Detect paper setting mismatch If you select Yes the printer detects whether the paper size and the media ...

Page 201: ...ing settings only Sets only the device information sending settings back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting Note You cannot set the following setting items back to the default The language displayed on the touch screen The current p...

Page 202: ...tes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the touch screen to perform settings Proxy server setup Performs settings for ...

Page 203: ...sion Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wireless LAN Displays the MAC address for wireless LAN MAC address of wired LAN Displays the MAC address for wired LAN 203 ...

Page 204: ... below to use duplex printing 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select ECO 5 Select Two sided printing setting 6 Specify settings as necessary A Select two sided copying as a default B Select two sided printing of template forms on the printer as a default Using Power Saving Function Follow the procedure below to use po...

Page 205: ... instructions and select Next 7 Specify settings as necessary A Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer B Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer 205 ...

Page 206: ...reduce the operating noise while printing is in progress Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation panel of the printer or the printer dri...

Page 207: ... Connect Now or Easy wireless connect USB and LAN can be used at the same time Wireless LAN and wired LAN cannot be used at the same time 5 GHz wireless frequency band and Wireless Direct cannot be used at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin...

Page 208: ...ons of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for the country or region you purchased Power consumption Printing Copy Approx 16 W Standby minimum Approx 1 1 W 1 2 OFF Approx 0 3 W 1 1 USB connect...

Page 209: ...ray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wired LAN Supported Standards IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transfer speed 10 M 100 Mbps auto switching Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b IEEE802 11a Frequency bandwidth 2 4 GHz 5 GHz 5 GHz band is unavailable depending on country or region W...

Page 210: ...software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 Mac OS Operating System OS X v10 10 5 OS X v10 11 macOS Sierra v10 12 Hard Disk Space 1 5 GB Note For bundled software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 Other Supported OS iOS Android Windows 10 Mobile Some functi...

Page 211: ...ctions may not be available with Windows Media Center Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data Source Manager bundled with the operating system In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 211 ...

Page 212: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper Print Area 212 ...

Page 213: ... Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper other than ...

Page 214: ... can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal A4 B5 A5 L 89x127mm KG 4 x6 10x15 2L 5 x7 13x18 Square 5 x5 127x127mm Hagaki Hagaki 2 Card 2 17 x3 58 55x91mm 8 x10 20x25cm Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within th...

Page 215: ... Maximum size 8 50 x 11 69 inches 215 9 x 297 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper other than genuine Canon paper 215 ...

Page 216: ... 15 cm 20 sheets 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 1...

Page 217: ... 1 sheet Letter N A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For best results in continuous printing remove prin...

Page 218: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Pape...

Page 219: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 220: ... Important Be sure not to use brushes as shown below The printing surface may be damaged Not OK brush made from hard material cloth or washcloth sticky and abrasive materials Paper dust removal procedure 1 Check that the brush is not wet and free from dust or dirt 2 Brush the overall printing surface carefully in one direction Important Be sure to brush all the way across the paper do not start br...

Page 221: ...221 ...

Page 222: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 222 ...

Page 223: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 223 ...

Page 224: ...on Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 224 ...

Page 225: ...n printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additional Features Media Type and Printer Paper Size automatically switch to the predefined values 5 Select print quality For Print Quality select from High Standard or Draft 225 ...

Page 226: ...on which print setting you select 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose Important The paper source settings that can be selected may differ depending on the paper type and size 226 ...

Page 227: ... an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver display the Quick Setup tab click Printer Media Information and specify the settings in the dialog box that appears For details about the paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type P...

Page 228: ...aki or if the Page size on the printer is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that match your purpose and then click OK If the Type and the Page size on the printer are not set or are set to Others Set will be grayed out and cannot be clicked If communication with the printer is disabled the Printer Media Information dialog box will not app...

Page 229: ...Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum Pro Platinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Plus Semi gloss Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Glossy Photo Paper Glossy GP 701 Glossy Photo Paper Glossy Matte Photo Paper MP 101 Matte Photo Paper Matte Canon ...

Page 230: ...op and bottom 35 mm edges printing direction of the paper For Page Size on the printer driver select Letter Art Paper Margin 35 or A4 Art Paper Margin 35 For information about the printable area see Sizes for Art Paper Note For information on high quality paper and fine art paper of other brands that can be used with the printer see Print Using Other High Quality Paper and Other Fine Art Paper 230...

Page 231: ...r Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18 Square 5 x5 13x13cm Square 5 Letter Art Paper Margin 35 Letter A4 Art Paper Margin 35 A4 Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Envelope Com 10 Envelope DL Envelope DL Nagagata 3 4 72 x9 25 Na...

Page 232: ...a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards 232 ...

Page 233: ...ab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Click OK When you execute print the document will be printed with the selected page size an...

Page 234: ... Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page numbe...

Page 235: ...oftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing is selected P...

Page 236: ...t to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation message appears When a message p...

Page 237: ... Paper Other Fine Art Paper Envelope High Resolution Paper or T Shirt Transfers is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a p...

Page 238: ...Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 238 ...

Page 239: ...f the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlarged 239 ...

Page 240: ...de of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 240 ...

Page 241: ...Note Selecting Scaled changes the printable area of the document 241 ...

Page 242: ...yout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following settings in the Page Layout Printin...

Page 243: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 243 ...

Page 244: ... Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of...

Page 245: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 246: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 246 ...

Page 247: ...duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area When you perform duplex printing the print area of the document becomes slightly narrower than usual and the document may not fit on one page Click Print Area Setup sel...

Page 248: ...other stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can perform the duplex printing manually 1 Open the printer driver setup window 2 Set duplex printing Check the Duplex ...

Page 249: ... on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Borderless Tiling Poster o...

Page 250: ...ily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool When you use the automatic duplex printing function to print a postcard print the address side first and then print the message side Related Topic Changing the Printer Operation Mode 250 ...

Page 251: ... 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orient...

Page 252: ...ur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the paper information to be registered on the printer see the following Paper Settings on the Printer Dr...

Page 253: ...nter Media Information from the Quick Setup tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When you use the automatic duplex printing function ...

Page 254: ...de message is displayed select Do not show this message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media accor...

Page 255: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 255 ...

Page 256: ...ou want to use the XPS printer driver the normal printer driver must also be installed Installing the Printer Driver To install the normal printer driver install the driver from Start Setup Again on the setup CD ROM that came with your printer To install the XPS printer driver load the setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying the Printer Driv...

Page 257: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the icon of your...

Page 258: ...appears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or reg...

Page 259: ...In such cases take the appropriate action as described 259 ...

Page 260: ...ter driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 260 ...

Page 261: ...and MS Photo Editor the following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background Stamp on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment tab in the ...

Page 262: ...the printer driver setup window and on the Page Setup tab set Page Size to the same paper size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illu...

Page 263: ...Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Status Monitor Description 263 ...

Page 264: ...files either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Pri...

Page 265: ...the name of the setting to be deleted from Commonly Used Settings and click Delete When a confirmation message is displayed click OK to delete the specified printing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the lay...

Page 266: ...thout any margin To adjust the amount that the document extends beyond the paper click the Page Setup tab choose Borderless and enter the value in Amount of Extension Grayscale Printing This function converts the data to monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper...

Page 267: ...degrees to the left when printing select the Rotate 90 degrees left when orientation is Landscape check box Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose To set the print quality level individually click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the ...

Page 268: ...s and apply the checked settings to the printer driver Defaults Restores all the settings you have changed to their default values Click this button to return all settings on the Quick Setup Main and Page Setup tabs to their default values factory settings Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup Main and Page Setup t...

Page 269: ...ply the saved copies setting when the printing profile is selected check this check box If this check box is unchecked the copies setting is not saved and consequently the Copies setting is not applied when the printing profile is selected Instead the printer prints with the copies setting specified with the application software Custom Paper Size dialog box This dialog box allows you to specify th...

Page 270: ...g the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 2...

Page 271: ...art printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied You may be able to switch the paper source with the printer driver Automatically Select Based on the paper settings in the printer drive...

Page 272: ...y and Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow Tone Brightness Intensity and Contrast etc and Color Correction method Set Select Manual for Color Intensity to enable this button In the Manual Color Adjustment dialog box you can adjust individual color settings such as Cyan Magenta Yellow Tone Brightness Intensity a...

Page 273: ...tab allows you to adjust the color balance by changing the settings of the Cyan Magenta Yellow Tone Brightness Intensity and Contrast options Preview Shows the effect of color adjustment The color and brightness change when each item is adjusted Note The graphic is in monochrome when the Grayscale Printing check box is checked View Color Pattern Displays a pattern for checking color changes produc...

Page 274: ...ntrast between light and dark in the image to be printed Moving the slider to the right increases the contrast moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Print a pattern for color adjustment When the color balance or intensity contrast is changed the pattern printing function prints a list o...

Page 275: ...aper sizes are selected The setting preview on the Main tab displays an image that allows you to check the overall layout Largest Cyan Magenta Yellow 37 Intensity Contrast 49 Large Cyan Magenta Yellow 19 Intensity Contrast 25 Small Cyan Magenta Yellow 7 Intensity Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns Select from Large Medium and S...

Page 276: ...rceptual This method reproduces images by focusing on colors that most people find desirable Select this method to print photos Relative Colorimetric When image data is converted to the color space of the printer this method converts the image data so the color reproduction approximates the shared color regions Select this method to print image data with colors that are close to the original color...

Page 277: ...or Balance Using Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 277 ...

Page 278: ...ize Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that a...

Page 279: ...uce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are e...

Page 280: ... check box to print the document on both sides This function can be used only when Plain Paper Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Automatic Selects whether duplex printing is to be performed automatically or manually This check box will be enabled if Booklet is selected from the Page Layout ...

Page 281: ...ith both the application and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Options dialog box Changes detailed printer driver settings for print data that is sent from applications Stamp Background Stamp Opens the Stamp Background Stamp dialog box The Stamp function allows you ...

Page 282: ...ges into a poster The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings of the Tiling Poster Printing dialog box You can check what the print result will look like Image Divisions Select the number of divisions vertical x horizontal As the number of divisions increases the number of sheets used for printing increase...

Page 283: ... side to be left blank from the list Margin Specifies the width of the stapling margin The specified width becomes the stapling margin from the center of the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Print Area Setup dialog box When you perform duplex printing the print area of the document becomes slightly narrower tha...

Page 284: ...e the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software When the information in the color profile set on the application software is output to the printer driver the print result may contain unexpected colors If this happens checking this check box may resolve the problem Important Even when ...

Page 285: ...ant Uncheck this check box under normal circumstances Scale images using nearest neighbor interpolation When an image is to be enlarged or reduced when printed the printer uses a simple interpolation process to enlarge or reduce the image If the image data in a printed document is not printed clearly selecting this check box may improve the results Important Uncheck this check box under normal cir...

Page 286: ... while either ink tank is detached Stamp Background Stamp dialog box The Stamp Background Stamp dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp functio...

Page 287: ...nd Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Stamp...

Page 288: ... open a file Click this button to select a bitmap file to be used as a stamp Size Adjusts the size of the bitmap file to be used as a stamp Moving the slider to the right increases the size moving the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap trans...

Page 289: ...amp titles Specify a title to display the corresponding stamp in Title Save Save overwrite Saves the stamp Enter a title in Title and then click this button Delete Deletes an unnecessary stamp Specify the title of an unnecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to pr...

Page 290: ...ider to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display...

Page 291: ...J XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this function when you want to check the printer status and how a print job is proceeding Note If you are using the XPS printer driver the Canon IJ Status Monitor becomes the Canon IJ XPS Status Monitor About Opens the About dia...

Page 292: ...iver You can select the language to be used and switch the language displayed in the setup window Modules Lists the printer driver modules Language Specifies the language you wish to use in the printer driver setup window Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 292 ...

Page 293: ... perform Ink status display The status monitor displays ink tank types and estimated ink levels When the remaining ink level becomes low a warning icon and message low ink level warning are displayed Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status During printing you can check information about the docume...

Page 294: ... correct ink tank for your printer Option Menu If a printer message appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Display on Top Displays the Canon IJ Status Monitor in front of other windows Display Guide...

Page 295: ...n connected to and using it through a network Note When the printer is being used via USB connection Remote UI will not display Printer Information Allows you check detailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the For secure communicati...

Page 296: ... and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can install the XPS printer driver with the same p...

Page 297: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 297 ...

Page 298: ...ect devices to printer 3 Perform printing or scanning operation Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Preparing for Wireless Direct Change settings below to prepare for Wireless Direct Printer s LAN settings Enabling Wireless Direct of Printer Settings of a device to connect ...

Page 299: ...the device name displayed on the touch screen from your device The identifier SSID and the security setting are specified automatically To update them see below Changing Wireless Direct Setting 10 Select OK The Wireless Direct is enabled and a device can be connected to the printer wirelessly Connecting the Device to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your ...

Page 300: ...ou allow the device to connect to the printer Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes Printing Scanning with Wireless Direct Connect a device and the printer and start printing scanning Note For more on printing or scanning from a device via wireless LAN refer to the device s or application s instruction manual You can print s...

Page 301: ...D and the password select Yes To check the security setting and the updated identifier SSID password select Details and select Yes on the screen displayed next To change the password for Wireless Direct Select B to display the setting screen of the password Follow the procedure below to change the password 1 Select the entry field 2 Enter the password up to 10 characters 3 Select Auto update or OK...

Page 302: ... you should not change the setting from the default To check the current Wireless Direct settings Select D to display the confirmation screen To check the current Wireless Direct settings select Yes Note If you select Print details you can print the network settings 8 Press HOME button The HOME screen is displayed Note If you change the Wireless Direct setting of the printer also change the wirele...

Page 303: ...Printing Using Operation Panel Printing Photo Data Printing Templates Such as Lined or Graph Paper Disc Label Printing 303 ...

Page 304: ...Printing Photo Data Printing Photographs Saved on Memory Card Basic Special Photo Menu Setting Items for Photo Printing Using Operation Panel 304 ...

Page 305: ...een is displayed Note When you insert the memory card before you displays the memory card print menus the photo selection screen is displayed If no printable photo data is saved on the memory card Data of supported types are not saved is displayed on the touch screen If more than 2 000 photo data are saved on the memory card the photo data is split by group per 2 000 photos in reverse chronologica...

Page 306: ...to to display menus A Total number of copies Total number of copies is displayed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On the Check total no of copies screen you can change the number of copies for each photo B Number of copies Specify the number of copies I Flick vertically to specify the number of copies 306 ...

Page 307: ...pecify the number of copies when the desired photo is displayed C Switching group Select to switch the photo group For details Using Useful Display Functions D Settings Select to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the setting items Setting Items for Photo Printing Using Operation Panel E Comparing photos Select to...

Page 308: ... in Select to zoom in on the photo For details Using Useful Display Functions G Date specification Select photo with specifying the date last modified date of data For details Using Useful Display Functions H Multi display Select to display the multiple photos at once 308 ...

Page 309: ...while printing to select next photo Note While you select the photo the printer prints the reserved photos The reserved photo icon appears on the photo included in the print job 2 Specify the number of copies for each photo Note While processing the print job you cannot change the setting for Page size or Type on print settings confirmation screen The setting is the same as the setting for the pho...

Page 310: ...while processing the print job the screen to select a method to cancel reservation is displayed If you select Cancel all reservations you can cancel printing all photos If you select Cancel the last reservation you can cancel the last printing job If there are many print jobs Cannot reserve more print jobs Please wait a while and redo the operation may be displayed on the touch screen In this case...

Page 311: ...rs The following screen is displayed before printing Setting Items Flick vertically to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the print menu some setting items cannot be selected This section describes the setting items in Photo print The setting item which cannot be selected is displayed grayed out or not displayed...

Page 312: ...print Photo fix When Auto photo fix is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened face by backlight brighter to print It also analyzes a scene such as scenery night scene person etc and corrects each scene with the most suitable color brightness or contrasts automatically to print Note ...

Page 313: ...Device user settings 313 ...

Page 314: ...Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 314 ...

Page 315: ...e Operation Panel 3 Select Disc label The print area setting screen is displayed 4 Specify print area A Specify the outer circle B Specify the inner circle Note Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter and a value larger than the measured value for the inner diameter For ...

Page 316: ...nt Be sure to load the copy source BD DVD CD with its label side down on the center of the Platen Glass If you load it near the edge of the Platen Glass part of the image may be cut off 7 After checking print settings touch Color button for color copying or Black button for black white copying 8 Follow on screen instructions to set printable disc 316 ...

Page 317: ...e Touch the Stop button to cancel copying After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch the printing surface until the ink has dried If printing is misaligned adjust the printing position using Adjust disc print area in Print settings under Device settings Print settings 317 ...

Page 318: ...ed 4 Select Print photos to disc label The print area setting screen is displayed 5 Insert memory card into card slot Note When you insert the memory card before you displays the memory card print menus the photo selection screen in Select photo print is displayed To display the HOME screen touch the HOME button If no printable photo data is saved on the memory card Data of supported types are not...

Page 319: ...ameter For information on printable discs contact their manufacturers 7 Specify the amount of ink If the print result is blurry select Bleed proof Blurring may be reduced by printing with less ink 8 Select a photo you want to print Note Other Options Using Useful Display Functions 9 Specify print area with trimming A Drag to position the trimming frame B Drag to set the trimming frame size When th...

Page 320: ...le Disc 12 Select OK The printer starts printing Note Touch the Stop button to cancel printing After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch the printing surface until the ink has dried If printing is misaligned adjust the printing position using Adjust disc print area in Print settings...

Page 321: ...ble Notebook paper You can select three line spacing formats Setting on the touch screen Notebook paper 1 8 mm Notebook paper 2 7 mm Notebook paper 3 6 mm Note You cannot print Notebook paper on B5 sized paper Graph paper You can select two square sizes Setting on the touch screen Graph paper 1 5 mm grid Graph paper 2 3 mm grid Note You cannot print Graph paper on B5 sized paper Checklist You can ...

Page 322: ...3 lines Weekly schedule You can print a weekly schedule form Setting on the touch screen Weekly schedule vertical Monthly schedule You can print a monthly schedule form Setting on the touch screen Monthly schedule calendar Printing template forms Print template form following the procedure below 1 Make sure printer is turned on 2 Load A4 B5 or Letter sized plain paper 3 Select Print on the HOME sc...

Page 323: ...ils are displayed on the touch screen In this case select on the upper left on the touch screen to check the message and change the setting Type Media type The paper type is set to Plain paper Paper src Select a paper source Rear tray Cassette Auto where paper is loaded Note When Auto is selected paper is fed from the paper source where the paper that matches the paper settings page size and media...

Page 324: ...k paper 3 6 mm Graph paper 1 5 mm grid Graph paper 2 3 mm grid Handwriting paper 3 lines Press the Black button for printing following forms Checklist Staff paper 1 10 staves Staff paper 2 12 staves Weekly schedule vertical Monthly schedule calendar 324 ...

Page 325: ...iffers from the print settings Note The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver Default Setting for Displaying the Message which Prevents Misprinting After loading paper When you close the feed slot cover The screen to register the rear tray paper information is displayed Register the pa...

Page 326: ...proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings for printing or copying are different from the paper information registered to the printer Ex Paper setting for printing or copying A5 Paper i...

Page 327: ... operation is displayed select one of the operations below Note Depending on the setting the choices below may not be displayed Print with the loaded paper Select if you want to print on the paper loaded without changing the paper settings For example when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4 the printer starts printing or copyin...

Page 328: ...ings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Cancel Cancels printing Select when you change the paper settings specified for printing or copying Change the paper settings and try printing again Default Setting for Displaying the Message which Prevents Misprinting When you print using the operation panel of the printer The mes...

Page 329: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu Copying Using Smartphone or Tablet 329 ...

Page 330: ... Load paper 3 Select Copy on the HOME screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original on platen glass 6 Specify settings as necessary A The copy layout is displayed Switch the layout from single sided 2 on 1 two sided B Specify the number of copies 330 ...

Page 331: ...pies If you keep touching here the number scrolls by 10 C Display the print setting items For more on the setting items Setting Items for Copying D Preview an image of the printout on the preview screen For details Displaying Preview Screen E Specify the page size 331 ...

Page 332: ...ancel copying touch the Stop button Adding Copying Job Reserve copy You can add the copying job while printing Reserve copy The screen below is displayed when you can add the copying job Load the original on the platen glass and press the same button the Color button or the Black button as the one which you previously pressed Important When you load the original on the platen glass move the docume...

Page 333: ...ta If you select Cancel the last reservation you can cancel the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and redo the operation may appear on the touch screen Select OK and wait a while and then try copying again If Failed to reserve the copy job Start over from the beginning appears on the touch screen when scann...

Page 334: ... by selecting Settings on the Copy standby screen In Borderless copy Frame erase copy or ID card copy The following screen is displayed before copying Setting Items Flick to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the copy menu some setting items cannot be selected This section describes the setting items in Copy The...

Page 335: ... touch screen Change the setting following the on screen instructions Following setting items can be changed Magnif Magnification Specify the reduction enlargement method Reducing Enlarging Copies Intensity Specify the intensity A Activate deactivate automatic intensity adjustment When ON is selected the intensity is adjusted automatically according to the originals loaded on the platen glass B Dr...

Page 336: ... Standard or High for Print qlty and try copying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Single Page Copying Four Pages onto Single Page 2 sidedPrintSetting Select whether to perform two sided copying Two Sided Copying 336 ...

Page 337: ...Scanning Scanning from Computer Windows Scanning from Computer AirPrint Scanning from Operation Panel Scanning Using Smartphone Tablet 337 ...

Page 338: ... Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 338 ...

Page 339: ...Scanning According to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos 339 ...

Page 340: ... Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder see Settings Dialog Box Application Integration Scanned...

Page 341: ...Note To set the applications to integrate with see Settings Dialog Box 341 ...

Page 342: ... printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Make sure scanner or printer is turned on 2 Place items on platen Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel Use the Settings Auto Scan dialog box to set where to save the scanned images and to make adv...

Page 343: ...y the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When ...

Page 344: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 344 ...

Page 345: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 346: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 346 ...

Page 347: ...ng from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On applicati...

Page 348: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Page 349: ...tant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed Adjust the size and position of the cropping frames on t...

Page 350: ...ion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 350 ...

Page 351: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 351 ...

Page 352: ...en scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Documen...

Page 353: ...ype will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Ima...

Page 354: ...ect an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Delete the Output Size dialog box for specifying custom output sizes This option can be selected when Destination is Print or Image display In the ...

Page 355: ...ze Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box Note Available functions vary by the document type selected in Select S...

Page 356: ...nces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail view In whole image view Thumbnail Whole Image S...

Page 357: ...e displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Remove...

Page 358: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 359: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 359 ...

Page 360: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 361: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 362: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Page 363: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 364: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 365: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 366: ...ng a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 docu...

Page 367: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 367 ...

Page 368: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 368 ...

Page 369: ...smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected Photos Postcards Business Cards and BD DVD CD Magazines Newspapers and Documents Single item Place the item face down on the platen with 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen and the item Portions placed on the diagonally...

Page 370: ...dges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically 370 ...

Page 371: ...oduct used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation pa...

Page 372: ...ase you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility...

Page 373: ...e notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 From the Sta...

Page 374: ...Settings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network C...

Page 375: ...stall MP Drivers Windows An Error Occurs Message Support Code Appears Frequently Asked Questions Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Copying Printing Stops Cannot Print Using AirPrint Printing Is Slow No Ink Comes Out List of...

Page 376: ... Factory Defaults Cannot Set Correctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message Appears An Error Occurs Message Support Code Appears Error Message Appears on PictBridge Wireless LAN Compliant Device List of Support Code for Error IJ Scan Utility...

Page 377: ...r Cannot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Error Occurs During Wireless LAN Setup Connecting to Another Computer via LAN Changing from USB to LAN Connection Cannot Print or Connect L...

Page 378: ... Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Network Information Restoring to Factory Defaults Printing Network Settings Default Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Checking Status Code Printing Scanning from Smartphone Tablet Cannot Print Scan from Sma...

Page 379: ...tory Defaults Default Network Settings Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method Changing Wireless LAN Connection Method Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Ink Level Not Shown on Printer Status Monitor Windows Packets Are Sent Constantly...

Page 380: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 380 ...

Page 381: ... Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer while Using Wireless LAN Note You cannot use the wireless LAN and the wired LAN at the same time 381 ...

Page 382: ...less LAN Settings Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s IP Address Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Security Software Settings Cannot Find Printer o...

Page 383: ...nter on Check Printer Settings Screen During Wired LAN Setup Windows Checking Security Software Settings Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Router Settings 383 ...

Page 384: ...printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn th...

Page 385: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If above does not s...

Page 386: ...w wireless communication Make sure the or icon is displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless LAN Environment 386 ...

Page 387: ...be used Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In additio...

Page 388: ...check SSID For more on the wireless router refer to the instruction manual supplied with the wireless router or contact its manufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not ...

Page 389: ...another device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check ...

Page 390: ...g the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on th...

Page 391: ...y and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instruc...

Page 392: ... printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected and printer and network device are on If th...

Page 393: ...nter Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view ...

Page 394: ... displayed on the touch screen If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Printer s IP Address 394 ...

Page 395: ...another device To check the printer s IP Address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check ...

Page 396: ... the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel the setup and then set the security software to allow Canon software below to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup fol...

Page 397: ...ring MAC address filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 397 ...

Page 398: ...ied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer and computer and connect it again 2 Make sure no printer o...

Page 399: ...ing you that installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top on Select Printer screen 4 Click Exit on Start Setup screen and finish setup 3 Turn off printer 4 Restart computer 5 Make sure you have no application software running 6 Perform setup on w...

Page 400: ...or Mac OS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the wireless router To chec...

Page 401: ...ace the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Note Though an antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure w...

Page 402: ...is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base S...

Page 403: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 403 ...

Page 404: ...on again It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking comput...

Page 405: ...ded by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interf...

Page 406: ...y programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID Mac OS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from the web page For Mac OS Perform setup from t...

Page 407: ... panel of the printer or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device Place the device and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wirele...

Page 408: ...onnected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website Check3 When using wireless LAN m...

Page 409: ...tility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility Setting an Encryption Key For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the wireless router Not...

Page 410: ... to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the printer to use the key generated by the wireless router entering it in hexadecimal format For Windows When the WEP Details screen appears after you click Search on the Network Settings Wireless LAN s...

Page 411: ...e Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate...

Page 412: ...to use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the compu...

Page 413: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 413 ...

Page 414: ...C address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is not displayed on the Star...

Page 415: ...the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For Mac OS 1 Start Network Utility as shown below Select Computer f...

Page 416: ...ing place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings 416 ...

Page 417: ...restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For Mac OS Initialization erases all network settings on the printer making printing or scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults redo setup from the web page Initialize the network setting using the printe...

Page 418: ...Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly No Paper Error Cannot Print on Disc Label Print Results Are Unsatisfactory 418 ...

Page 419: ...ld also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check3 Make sure paper settings match information set for rear tray or cassette ...

Page 420: ... selected 2 Make sure that the paper selected for Media Type in the Main sheet of printer driver matches paper loaded in printer 3 Make sure Page Size setting in Page Setup sheet of printer driver is same as size set in step 1 For Mac OS 1 Make sure either A4 Art Paper Margin 35 or US Letter Art Paper Margin 35 is selected in application If the page size you want to use is not displayed open the F...

Page 421: ...ault printer Check8 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check9 If printing from your computer restart computer 421 ...

Page 422: ... head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is not empty perform print head cleaning and try printing the nozzle check pattern again If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the prob...

Page 423: ...right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the right left front paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading postcards or envelopes consider the following If a postc...

Page 424: ...ter unplug it from the power supply then remove the foreign object Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 If two or more sheets of paper feed from cassette at once clean inside of cassette Cleaning Cassette Pads 424 ...

Page 425: ...over and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service center to request a repair 425 ...

Page 426: ...lacing the disc tray see Placing a Printable Disc Check3 If disc label printing stops before it is complete try operation again If a certain period of time has elapsed while disc label printing is in progress the printer stops initializing To resume initializing select OK on the touch screen Try the operation again following the on screen instructions Disc Tray Does Not Feed Properly Check1 Is dis...

Page 427: ...n The disc tray will automatically be ejected When the disc tray is pulled out place the disc tray M is on the upper side again and retry printing For more on placing the disc tray see Placing a Printable Disc If the disc tray is still jammed check if there is a problem with the printable disc Disc Tray Does Not Feed Properly 427 ...

Page 428: ...inter for Copying Check the settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Photos Printing from memory card Check the settings using the operation panel Setting Items for Photo Printing Using Operation Panel Printing from a PictBridge Wireless LAN compliant device Check the settings on your PictBridge Wireless LAN c...

Page 429: ...Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Lines Are Misaligned Paper Is Smudged Printed Surface Is Scratched Cannot Complete Printing Vertical Line Next to Image Part of Page Is Not Printed Windows Lines Incomplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 429 ...

Page 430: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 430 ...

Page 431: ...nk tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is emp...

Page 432: ...per on the rear tray load paper with the printable side facing up When you load paper in the cassette load paper with the printable side facing down Refer to the instruction manual supplied with the paper for detailed information on the printable side When copying see also the sections below Check6 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check7 Mak...

Page 433: ...y adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting Print Head Position For Mac OS Adjusting Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the printer driver may improve the pr...

Page 434: ...t curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear tray for a long time may cause the paper to curl In this case load the paper with the other side facing up It may resolve the problem Other Paper If the paper corners curl more than 0 1 ...

Page 435: ...to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it will...

Page 436: ...ng Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application software Print Area Check7 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check8 Is paper feed roller dirty Clean paper feed roller Cleaning the Paper Feed...

Page 437: ...re printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and click OK 5 Check message and click OK For Mac OS Set the waiting time using Remote UI Changing the Printer Operation Mode 437 ...

Page 438: ...s Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 439: ...Scanning Problems Windows Scanning Problems 439 ...

Page 440: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 440 ...

Page 441: ...ct the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network connection check the connection status and reconnect as needed Check 5 Restart the computer 441 ...

Page 442: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 443: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 443 ...

Page 444: ...wer plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair 444 ...

Page 445: ...t Auto power off 8 Select Never 9 Select OK The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool 1 Open Canon IJ Printer Assistant Tool Maintenance tab Description 2 ...

Page 446: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 447: ...Important Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows If not select it to enable bidirectional support Opening Printer Driver s Setup Screen 447 ...

Page 448: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 448 ...

Page 449: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If the icon st...

Page 450: ...tall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers 450 ...

Page 451: ...that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not ...

Page 452: ...Errors and Messages An Error Occurs Message Support Code Appears 452 ...

Page 453: ... Code and a message are displayed on the computer screen Windows When a Support Code and a message are displayed on the touch screen A support code and action for the error appears on the touch screen For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Codes see Message Support Code Appears 453 ...

Page 454: ...eck the message and take an appropriate action Data of supported types are not saved There is no image data saved on the memory card that can be read by this printer The printer may not recognize the file if the file name or folder path contain certain characters Use only alphanumeric characters Photo data edited or processed on a computer must be printed from the computer Note When a photo which ...

Page 455: ...put Error Communication Error Windows Check1 If the ON lamp is off make sure printer is plugged in and turn it on The ON lamp flashes while the printer is initializing Wait until the ON lamp stops flashing and remains lit Check2 Make sure printer is properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable...

Page 456: ...t If USB Printing Support Properties screen does not appear make sure the printer is correctly connected to the computer Check2 Make sure printer is properly connected to computer 3 Click General tab and check for a device problem If a device error is shown see Windows Help to resolve it Other Error Messages Windows Check If an error message appears outside printer status monitor check the followi...

Page 457: ...does not reappear Note When the information is being sent a warning such as an Internet security message may appear Make sure the program name is IJPLMUI exe and allow it If you clear Send automatically from the next time check box the information will not be sent automatically from next time and a confirmation screen will appear at the time of the next survey To send the information automatically...

Page 458: ... Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will appear at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on screen instructions Inkjet Printer Scanner Fax...

Page 459: ...the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmation screen closes and the survey is skipped The confirmation screen will reappear one month later To stop sending the information Click Turn off This stops the Inkjet Printer Scanner Fax Extended Surv...

Page 460: ...on Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time ...

Page 461: ...uch Screen and Computer Screen 1000 to 1ZZZ 1000 1001 1002 1003 1200 1240 1258 1259 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1415 1551 1552 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1830 1850 1851 1855 1857 185B 185C 185D 1871 1874 1890 2000 to 2ZZZ 2110 2113 2114 2120 2123 2504 2700 2900 2901 3000 to 3ZZZ 3402 3403 3405 3407 3408 3410 3411 3412 3413 ...

Page 462: ...900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6960 6A80 6A81 8000 to 8ZZZ 8300 A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes see also List of Support Code for Error Paper Jams 462 ...

Page 463: ...u cannot see the jammed paper at the paper output slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed paper 1313 If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer Paper Is Jammed insid...

Page 464: ...ected automatically If paper becomes jammed during printing and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jammed inside Printer If you cannot pull the paper out from the paper output...

Page 465: ...ing the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair 465 ...

Page 466: ... paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you load A4 or Letter sized paper in the cassette make sure you have extended it Loading Paper in the Cassette 2 Perform pr...

Page 467: ... the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you load A4 or Letter sized paper in the cassette make sure you have extended it Loading Paper in the Cassette 2 Perfor...

Page 468: ... printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve the problem see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 468 ...

Page 469: ...ore you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch white belt A If you soil or scratch this part by touching it with paper or your hand it could damage the printer 3 Check if jammed paper is under print head holder If the jammed paper is under the print head holder move the print head holder to the far right or left whichever makes it ea...

Page 470: ...ammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is removed 470 ...

Page 471: ...d it up once and then take it down gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on the touch screen or on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer...

Page 472: ...ing and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 Open rear tray cover and then pull up paper support 3 Detach rear cover Pull out the rear cover 472 ...

Page 473: ...he inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up the transport unit cover and pull out it 473 ...

Page 474: ...Note Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the transport unit cover 474 ...

Page 475: ...s of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely If the measures above do not solve the problem contact your nearest Canon service center to request a repair 475 ...

Page 476: ...er in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cover after loading paper in the rear tray If the feed slot cover is open paper cannot be fed Note After loading paper in the rear tray the screen for setting rear tray paper information appears Set paper information f...

Page 477: ...ad paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the screen for setting cassette paper information appears Set paper information for the paper in the cassette The loadable paper differs depending on the paper source The loadable paper in the cassette is A4 Letter A5 or...

Page 478: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 478 ...

Page 479: ...1401 Cause Print head may be damaged What to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 479 ...

Page 480: ...d If printing is in progress and you want to continue printing tap OK on the printer with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The printer may be damaged if printing is continued under the ink out condition 480 ...

Page 481: ...tank cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing tap Stop on the printer 481 ...

Page 482: ...op on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink level is disabled the ink tank is di...

Page 483: ...le this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaini...

Page 484: ...full What to Do Select OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 484 ...

Page 485: ...Do Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair 485 ...

Page 486: ...ke the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper information set on the printer Paper Settings If the print or copy paper settings do not match cassette paper information set on the printer as shown below a message appears on the touch screen Print settings specified on the printer driver Paper size A5 Media type Plain paper ...

Page 487: ...loaded paper Select this option to print or copy onto the paper in the cassette without changing the paper settings For example if the print or copy paper setting is A5 and cassette paper information is set to A4 the A5 size setting is used to print or copy onto the paper in the cassette Replace the paper and print Select this option to print after changing the paper in the cassette 487 ...

Page 488: ...ouch screen Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing Select this option when you want to change the print or copy paper settings Change the paper settings and retry printing Note To suppress the misprint prevention message change the setting as described below When you sup...

Page 489: ...ake sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern After checking the above start over auto print head alignment from the beginning If the error is still not reso...

Page 490: ...oad print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and select OK on printer s touch screen The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 490 ...

Page 491: ...4103 Cause Cannot perform printing with current print settings What to Do Tap Stop on the touch screen to cancel printing Then change the print settings and retry printing 491 ...

Page 492: ...rinter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 492 ...

Page 493: ...rinter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 493 ...

Page 494: ...c Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper o...

Page 495: ...error has occurred What to Do Turn off printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 495 ...

Page 496: ...se Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 496 ...

Page 497: ... remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 497 ...

Page 498: ...c Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper o...

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