Canon Pixma TS8700 Series, Online Manual, Page: 450 / 589

Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
Cannot Communicate with Printer while It Is in Wireless Direct
Make sure the following check items
Check 1
Check power status of printer and other devices (e.g. computer/smartphone/
tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check 2
Check settings of your device (e.g. computer/smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to the device's instruction manual.
Check 3
Print out network settings information.
See "Step 1" to "Step 5" in Cannot Find Printer on Network/Cannot Printing .
In the printed network settings information, check if the item "2-2" is not "C-8". If this is the case, the number of
connected printers is too many.
Wireless Direct does not allow more than 5 devices to be connected.
When you want to connect additional devices, disconnect any devices that are not in use before adding them.
Check 4
Check that printer is selected as connection for various devices (e.g.
computer/smartphone/tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
• Display on the operation panel of the printer. •
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