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Canon PIXMA TS6151, Online Manual

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Canon PIXMA TS6151 Online Manual Download Page 392

Error Regarding Power Cord Being Unplugged Is Displayed

(Windows)

The printer may have been unplugged while it was on.

Check the error message that appears on the computer and click 

OK

.

The printer starts printing.

See 

Unplugging the Printer

 for unplugging the power cord.

Writing Error/Output Error/Communication Error (Windows)

Check1

 If the 

ON

 lamp is off, make sure printer is plugged in and turn it on.

The 

ON

 lamp flashes while the printer is initializing. Wait until the 

ON

 lamp stops flashing and remains lit.

Check2

 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:

• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

Check3

 Make sure MP Drivers are installed correctly.

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.

Check4

 When printer is connected to your computer with a USB cable, check device

status from your computer.

Follow the procedure below to check the device status.

1. Open the Device Manager on your computer as shown below.

If 

User Account Control

 screen is displayed, follow the on-screen instructions.

• In Windows 10, right-click 

Start

 button and select 

Device Manager

.

• In Windows 8.1, select 

Control Panel

 from 

Settings

 charm on 

Desktop

 > 

Hardware and Sound

 >

Device Manager

.

• In Windows 7, click 

Control Panel

, 

Hardware and Sound

, and 

Device Manager

.

392

Summary of Contents for PIXMA TS6151

Page 1: ...6100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error Englis...

Page 2: ...necting to Another Computer via LAN Changing from USB to LAN Connection 44 Printing Network Settings 45 Changing Wireless LAN Connection Method 50 Handling Paper Originals Ink Tanks etc 51 Loading Pap...

Page 3: ...afety Precautions 108 Regulatory Information 109 WEEE EU EEA 112 Handling Precautions 122 Legal Restrictions on Scanning Copying 123 Printer Handling Precautions 124 Transporting Your Printer 125 When...

Page 4: ...ing Items on Operation Panel 159 Print settings 160 LAN settings 161 Device user settings 166 Language selection 168 Firmware update 169 Feed settings 170 Reset setting 171 Web service setup 172 Syste...

Page 5: ...1 Opening Printer Driver s Setup Screen 222 Canon IJ Status Monitor 223 Checking Ink Status from Your Computer 225 Instructions for Use Printer Driver 226 Printer Driver Description 228 Quick Setup ta...

Page 6: ...ring Setup Windows 329 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Power Status 330 Cannot Find Printer on Check Printer Settings Screen During Wire...

Page 7: ...k Printing Is Blurry Colors Are Wrong White Streaks Appear 367 Lines Are Misaligned 370 Paper Is Smudged Printed Surface Is Scratched 371 Vertical Line Next to Image 375 Scanning Problems Windows 376...

Page 8: ...1313 405 Paper Is Jammed inside Printer 406 Removing Jammed Paper from Rear Side 409 1000 413 1003 414 1200 415 1401 416 1600 417 1660 418 1688 419 1689 420 1700 421 1890 422 2110 423 2900 426 2901 42...

Page 9: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9...

Page 10: ...ersonal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and in...

Page 11: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 12: ...and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binar...

Page 13: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 14: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 15: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 16: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 17: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 18: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 19: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 20: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 21: ...distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this s...

Page 22: ...pplies only to products supporting Wi Fi c 2009 2013 by Jeff Mott All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the fol...

Page 23: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying 23...

Page 24: ...cribes how to print photos with My Image Garden 1 Open the rear tray cover A and then pull up the paper support B 2 Open the feed slot cover C 3 Load paper vertically WITH THE PRINT SIDE FACING UP 4 A...

Page 25: ...ter closing the feed slot cover the paper information registration screen for the rear tray is displayed on the touch screen 6 Select the size and type of the loaded paper in the rear tray at Page siz...

Page 26: ...ation panel before printing If the operation panel is close the printer does not start printing 8 Click the My Image Garden icon J in Quick Menu The Guide Menu screen is displayed Note The number and...

Page 27: ...To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 12 Click Print N 13 Specif...

Page 28: ...lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For Mac OS My Image Garden Guide If your printer is not displayed...

Page 29: ...on how to download Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the rear tray cover A and then pull up the paper support B 2 Open...

Page 30: ...ly After closing the feed slot cover the paper information registration screen for the rear tray is displayed on the LCD 6 Select the size and type of the loaded paper in the rear tray at Page size an...

Page 31: ...ng If the operation panel is close the printer does not start printing 8 Start Canon PRINT Inkjet SELPHY from your smartphone tablet 9 Select Photo Print on Canon PRINT Inkjet SELPHY The list of photo...

Page 32: ...on describes how to load originals and copy them to plain paper loaded in the cassette 1 Pull out the cassette A from the printer 2 Remove the cassette cover B 3 Load the paper stack WITH THE PRINT SI...

Page 33: ...ng the cassette into the printer the paper information registration screen for the cassette is displayed on the touch screen 6 Select the size of the loaded paper in the cassette at Page size and then...

Page 34: ...he operation panel is close the printer does not start printing 8 Press the HOME button H 9 Select Copy I 10 Select Standard copy 11 Open the document cover J 12 Load the original WITH THE SIDE TO COP...

Page 35: ...14 Confirm the paper settings then press the Black button L or Color button M Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenie...

Page 36: ...ss router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data con...

Page 37: ...ttings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows Mac OS You c...

Page 38: ...sabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with...

Page 39: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Wh...

Page 40: ...ion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connec...

Page 41: ...onjour Enable Service name Canon TS6100 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable XX represents alphanumeric characters Default value depends...

Page 42: ...m and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turne...

Page 43: ...The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the print...

Page 44: ...Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For Mac OS To connect an additional compu...

Page 45: ...4 Check message and select Yes 5 Select Print details 6 Select Yes The printer starts printing the network setting information The following information on the printer s network setting is printed ou...

Page 46: ...h bits Inactive 128 64 3 2 10 Authentication Authentication method None auto open shared WPA PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mas...

Page 47: ...Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active 3 2 34 Security Protocol Security method ESP ESP AH AH 3 3 Access Point Mode Operation mode for Wireless Dir...

Page 48: ...r service name Bonjour service name Up to 52 alphanumeric charac ters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 13 PictBridge Commun PictBridge Communi cation Ena...

Page 49: ...Address Device address of paired device XXXXXXXX 6 5 Bluetooth Device Name Bluetooth device name of the printer XXXXXXXX 7 Printer Log Service Printer log service 7 1 Unsent Usage Logs Number of unse...

Page 50: ...Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on If the HOME screen is not displayed press the HOME button 2 Select Network stat...

Page 51: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Replacing Ink Tanks 51...

Page 52: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 52...

Page 53: ...ter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper sou...

Page 54: ...Label Superior WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is...

Page 55: ...pen them and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP 4 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too h...

Page 56: ...g paper in the landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 5 Close the feed slot cover H gently Important If the feed slot cover is...

Page 57: ...e and type of the loaded paper in the rear tray at Page size and Type and then select Register 7 Open the operation panel I pull out the paper output tray J and paper output support K and open the out...

Page 58: ...lity The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing agai...

Page 59: ...this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edg...

Page 60: ...ad the paper stack WITH THE PRINT SIDE FACING DOWN and place it in the center of the cassette Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can...

Page 61: ...lide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark J Keep the paper stack height below the tabs K of the...

Page 62: ...ze then select Register 10 Open the operation panel L pull out the paper output tray M and paper output support N and open the output tray extension O Be sure to open the operation panel before printi...

Page 63: ...tion that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the paper information When this fun...

Page 64: ...nvelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposi...

Page 65: ...IDE FACING UP Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at once 4 Slide the paper guides D to align t...

Page 66: ...Note Do not load envelopes higher than the load limit mark E 5 Close the feed slot cover F gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 66...

Page 67: ...peration panel is close the printer does not start printing Note After loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver To prevent...

Page 68: ...Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach Attach the Document Cover 68...

Page 69: ...observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the...

Page 70: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 70...

Page 71: ...cify a standard size A4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the oper...

Page 72: ...iagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen...

Page 73: ...iginals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 40 inches 1 cm Note The Skew Correction function automatically compensates for the o...

Page 74: ...rinted photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it b...

Page 75: ...ng the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the do...

Page 76: ...76...

Page 77: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 77...

Page 78: ...hen you need to replace an ink tank follow the procedure below 1 Make sure that the power is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do...

Page 79: ...re to replace ink tanks one by one when replacing two or more ink tanks 4 Take a new ink tank out of its package remove the orange tape B completely then remove the protective film C completely Import...

Page 80: ...Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach the protective cap E once you have removed it Discard it ac...

Page 81: ...o the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning unit cover To close the scanning unit cover hold...

Page 82: ...log Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave i...

Page 83: ...tank The resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels Selecting Ink number displays the Ink number sc...

Page 84: ...f ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print qua...

Page 85: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 85...

Page 86: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 86...

Page 87: ...heck the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcti...

Page 88: ...ter For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean...

Page 89: ...er pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on the screen f...

Page 90: ...The confirmation screen will appear 7 Select Yes The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen 8 Examine the nozzle check pattern 90...

Page 91: ...the pattern that is closer to the printed nozzle check pattern on the confirmation screen For A no missing lines or no horizontal white streaks in both the pattern C and pattern D The cleaning is not...

Page 92: ...ad If the pattern D or any color in the pattern C is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The p...

Page 93: ...r in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is disp...

Page 94: ...until the printer completes the cleaning of the print head This takes about 1 minute The pattern print confirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 Examine...

Page 95: ...ssette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size then select Register If a message is displayed on th...

Page 96: ...onfirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 When the completion message appears select OK 10 Examine the nozzle check pattern If a particular color is not pr...

Page 97: ...a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the touch screen Select A4 or Letter for Page size t...

Page 98: ...t touch any printed part on the print head alignment sheet If the sheet is stained or wrinkled it may not be scanned properly 8 Confirm the message then load the print head alignment sheet on the plat...

Page 99: ...select OK to release the error then take appropriate action An Error Occurs 10 When the completion message appears select OK Remove the print head alignment sheet on the platen glass Note If the prin...

Page 100: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 100...

Page 101: ...is turned on 2 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirma...

Page 102: ...ized plain paper 10 Open the operation panel then pull out the paper output tray 11 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 12 When the completion...

Page 103: ...panel then pull out the paper output tray 3 Select Setup on the HOME screen Using the Operation Panel The setup menu screen will appear 4 Select Maintenance The Maintenance screen will appear 5 Select...

Page 104: ...ette cover and then insert the cassette into the printer 12 Open the operation panel then pull out the paper output tray 13 Select OK The paper cleans the inside of the printer as it feeds through the...

Page 105: ...r If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be su...

Page 106: ...ions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Changi...

Page 107: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 107...

Page 108: ...of the printer may cause injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers...

Page 109: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Page 110: ...ue subi m me si le brouillage est susceptible d en compromettre le fonctionnement Cet quipement est conforme aux limites d exposition aux rayonnements nonc es pour un environnement non contr l et resp...

Page 111: ...ertified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means le...

Page 112: ...Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 113: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 114: ...e deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 115: ...tos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 116: ...eva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeesee...

Page 117: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 118: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 119: ...ei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 120: ...pean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de ec...

Page 121: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 122: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When repairing lending or disposing of the printer Keeping Print Quality...

Page 123: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 124: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Page 125: ...ox marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the ON lamp is off and unplugging the power cord...

Page 126: ...e stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delet...

Page 127: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 128: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 128...

Page 129: ...Main Components Front View Rear View Inside View Operation Panel 129...

Page 130: ...re printing 4 paper support Extend to load paper in the rear tray 5 rear tray cover Open to load paper in the rear tray 6 rear tray Load paper here Two or more sheets of the same size and type of pape...

Page 131: ...r stack 10 cassette cover Detach to load paper in the cassette 11 paper output tray Printed paper is ejected Pull out it before printing 12 paper output support Extend to support ejected paper 13 outp...

Page 132: ...ng jammed paper 3 power cord connector Plug in the supplied power cord 4 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or...

Page 133: ...er Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer 2 print head holder The print head is pre installed Note For details on replacing an ink ta...

Page 134: ...display the HOME screen Using the Operation Panel 3 touch screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu item or...

Page 135: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 135...

Page 136: ...on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 10 minutes To re...

Page 137: ...displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless networ...

Page 138: ...te You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the prin...

Page 139: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 140: ...he ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the print...

Page 141: ...access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing the...

Page 142: ...usly keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the s...

Page 143: ...formation or to change the network settings The icon differs depending on the network of use or the network status Wireless LAN is enabled and the printer is connected to the wireless router Note Depe...

Page 144: ...s not connected to the wireless router Wireless Direct is enabled Wireless LAN is disabled E Cloud Displays the cloud s Main screen You can use the services of PIXMA MAXIFY Cloud Link F Setup Displays...

Page 145: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel 145...

Page 146: ...ter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Operat...

Page 147: ...ff the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box o...

Page 148: ...The Page Setup tab is displayed again 148...

Page 149: ...s From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the...

Page 150: ...ttings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be delet...

Page 151: ...r printing and click OK When you perform printing the specified ink tank will be used Important When the following settings are specified Only PGBK Black does not function because the printer uses an...

Page 152: ...ations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make sure that the printer is on and then click Auto Power The Auto Power Sett...

Page 153: ...rom the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is...

Page 154: ...can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head ali...

Page 155: ...g the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink dryin...

Page 156: ...rom Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web servi...

Page 157: ...Extended copy amount as an example 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select Device settings The Device settings screen is...

Page 158: ...For more on setting items on the operation panel Setting Items on Operation Panel 158...

Page 159: ...user settings Web service setup Language selection ECO settings Quiet setting Items for Paper Printing Print settings Feed settings PictBridge print settings Items for Maintenance Management System i...

Page 160: ...ing in Borderless specifying Extended amount Large for this setting may help solve the problem Auto photo fix setting When ON is selected you can select whether to print photos using the Exif informat...

Page 161: ...N using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wirel...

Page 162: ...service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters Root cert thumbprint SHA 1 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert thumbprint SHA 256 XXXXXXXX X...

Page 163: ...ess XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv6 address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters M...

Page 164: ...s Vista Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer usin...

Page 165: ...rom the printer name without a DNS server PictBridge communication Setting items for printing from a PictBridge Wireless LAN compliant device Enable disable communication Selecting Enable allows you t...

Page 166: ...peration is made or no printing data is sent to the printer Auto power on Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to...

Page 167: ...PIN code and change it Important When you change the PIN code pairing with all Bluetooth compatible devices is canceled Set Bluetooth device name Specifies the printer name for Bluetooth connection No...

Page 168: ...Language selection Changes the language for the messages and menus on the touch screen 168...

Page 169: ...e update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select...

Page 170: ...in paper can only be loaded in the cassette For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driv...

Page 171: ...ng settings only Sets only the device information sending settings back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by R...

Page 172: ...es the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center DNS server set...

Page 173: ...nformation on Setup Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number MAC address of wir...

Page 174: ...o use duplex printing 1 Make sure printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Settings 4 Select ECO 5 Select Two sided printing setting 6 Specify settings...

Page 175: ...lect ECO 5 Select Energy saving settings 6 Check on screen instructions and select Next 7 Specify settings as necessary A Specify the length of time to turn the printer off automatically when no opera...

Page 176: ...educe the operating noise while printing is in progress Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the p...

Page 177: ...nnect USB and LAN can be used at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm S...

Page 178: ...F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for the country or region you purchased Power consumption Printing Copy Approx 14 W S...

Page 179: ...tions Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels dif...

Page 180: ...available with the supported OS Refer to the Canon web site for details Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Internet connection or CD ROM drive is required to...

Page 181: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 181...

Page 182: ...rior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 7...

Page 183: ...cm Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits rear tray Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm M...

Page 184: ...5 cm 20 sheets 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus...

Page 185: ...1 sheet Letter N A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperature or humidity In this case load half the amount of paper or l...

Page 186: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 187: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 188: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 188...

Page 189: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 189...

Page 190: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 191: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 192: ...n which print setting you select 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose Important The paper source settings that can be...

Page 193: ...an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver display the Quick Setup tab click Printer Media Information and specify...

Page 194: ...ki or if the Page size on the printer is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that match your purpose and then click OK If the Type and the Pag...

Page 195: ...y II Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum Pro Platinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper...

Page 196: ...Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x...

Page 197: ...Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope P...

Page 198: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 199: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 200: ...ftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unav...

Page 201: ...to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Prin...

Page 202: ...hen Envelope High Resolution Paper or T Shirt Transfers is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borde...

Page 203: ...mount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is prin...

Page 204: ...the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer...

Page 205: ...e of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 206: ...Note Selecting Scaled changes the printable area of the document 206...

Page 207: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 208: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 209: ...Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are display...

Page 210: ...ecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbe...

Page 211: ...select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster p...

Page 212: ...uplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page La...

Page 213: ...ther stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execut...

Page 214: ...t the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Impor...

Page 215: ...me before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assista...

Page 216: ...10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 217: ...r For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from...

Page 218: ...p tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the...

Page 219: ...essage again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Op...

Page 220: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 220...

Page 221: ...u want to use the XPS printer driver the normal printer driver must also be installed Installing the Printer Driver To install the normal printer driver install the driver from Start Setup Again on th...

Page 222: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 223: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not...

Page 224: ...In such cases take the appropriate action as described 224...

Page 225: ...er driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The infor...

Page 226: ...he following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Du...

Page 227: ...per size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box agai...

Page 228: ...Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Status Monitor Description 228...

Page 229: ...iles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were...

Page 230: ...he name of the setting to be deleted from Commonly Used Settings and click Delete When a confirmation message is displayed click OK to delete the specified printing profile Note Printing profiles that...

Page 231: ...ithout any margin To adjust the amount that the document extends beyond the paper click the Page Setup tab choose Borderless and enter the value in Amount of Extension Grayscale Printing This function...

Page 232: ...egrees to the left when printing select the Rotate 90 degrees left when orientation is Landscape check box Print Quality Selects your desired printing quality Select one of the following to set the pr...

Page 233: ...and apply the checked settings to the printer driver Defaults Restores all the settings you have changed to their default values Click this button to return all settings on the Quick Setup Main and P...

Page 234: ...ly the saved copies setting when the printing profile is selected check this check box If this check box is unchecked the copies setting is not saved and consequently the Copies setting is not applied...

Page 235: ...the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample...

Page 236: ...rt printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified pa...

Page 237: ...nsity and Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc and Color Correction method...

Page 238: ...tab allows you to adjust the color balance by changing the settings of the Cyan Magenta Yellow Brightness Intensity and Contrast options Preview Shows the effect of color adjustment The color and bri...

Page 239: ...djustment When the color balance or intensity contrast is changed the pattern printing function prints a list of the adjustment results along with the adjustment values Select this function when print...

Page 240: ...Cyan Magenta Yellow 7 Intensity Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns Select from Large Medium and Small Large produces a large amou...

Page 241: ...thod converts the image data so the color reproduction approximates the shared color regions Select this method to print image data with colors that are close to the original colors The white spots ar...

Page 242: ...Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 242...

Page 243: ...ze Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal di...

Page 244: ...ce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box...

Page 245: ...et of paper Check this check box to print the document on both sides This function can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout...

Page 246: ...th both the application and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Opti...

Page 247: ...es into a poster The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings of the Tiling Poster Printing dialog box You c...

Page 248: ...side to be left blank from the list Margin Specifies the width of the stapling margin The specified width becomes the stapling margin from the center of the sheet Page Border Prints a page border line...

Page 249: ...the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software When the information in the color prof...

Page 250: ...nt Uncheck this check box under normal circumstances Scale images using nearest neighbor interpolation When an image is to be enlarged or reduced when printed the printer uses a simple interpolation p...

Page 251: ...dialog box The Stamp Background Stamp dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your or...

Page 252: ...d Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Background first page only Selects whether to print the background on...

Page 253: ...open a file Click this button to select a bitmap file to be used as a stamp Size Adjusts the size of the bitmap file to be used as a stamp Moving the slider to the right increases the size moving the...

Page 254: ...mp titles Specify a title to display the corresponding stamp in Title Save Save overwrite Saves the stamp Enter a title in Title and then click this button Delete Deletes an unnecessary stamp Specify...

Page 255: ...der to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background Title Enter the title to save the background image you specified U...

Page 256: ...XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this function when you want t...

Page 257: ...ver You can select the language to be used and switch the language displayed in the setup window Modules Lists the printer driver modules Language Specifies the language you wish to use in the printer...

Page 258: ...perform Ink status display The status monitor displays ink tank types and estimated ink levels When the remaining ink level becomes low a warning icon and message low ink level warning are displayed O...

Page 259: ...correct ink tank for your printer Option Menu If a printer message appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands...

Page 260: ...connected to and using it through a network Note When the printer is being used via USB connection Remote UI will not display Printer Information Allows you check detailed information such as the pri...

Page 261: ...and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you...

Page 262: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 262...

Page 263: ...ct devices to printer 3 Perform printing or scanning operation Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wire...

Page 264: ...he device name displayed on the touch screen from your device The identifier SSID and the security setting are specified automatically To update them see below Changing Wireless Direct Setting 10 Sele...

Page 265: ...u allow the device to connect to the printer Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes Printing Scanning with Wireless Direct Conn...

Page 266: ...s the confirmation screen To update the identifier SSID and the password select Yes To check the security setting and the updated identifier SSID password select Details and select Yes on the screen d...

Page 267: ...portant To prevent an unauthorized access we recommend you should not change the setting from the default To check the current Wireless Direct settings Select D to display the confirmation screen To c...

Page 268: ...Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 268...

Page 269: ...le Notebook paper You can select three line spacing formats Setting on the touch screen Notebook paper 1 8 mm Notebook paper 2 7 mm Notebook paper 3 6 mm Note You cannot print Notebook paper on B5 siz...

Page 270: ...lines Weekly schedule You can print a weekly schedule form Setting on the touch screen Weekly schedule vertical Monthly schedule You can print a monthly schedule form Setting on the touch screen Mont...

Page 271: ...case select on the upper left on the touch screen to check the message and change the setting Type Media type The paper type is set to Plain paper Paper src Select a paper source Rear tray Cassette A...

Page 272: ...per 1 5 mm grid Graph paper 2 3 mm grid Handwriting paper 3 lines Press the Black button for printing following forms Checklist Staff paper 1 10 staves Staff paper 2 12 staves Weekly schedule vertical...

Page 273: ...ffers from the print settings Note The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver Default S...

Page 274: ...roper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer D...

Page 275: ...Note Depending on the setting the choices below may not be displayed Print with the loaded paper Select if you want to print on the paper loaded without changing the paper settings For example when th...

Page 276: ...r Settings on the Printer Driver and the Printer Paper Size Cancel Cancels printing Select when you change the paper settings specified for printing or copying Change the paper settings and try printi...

Page 277: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Special Copy Menu Copying Using Smartphone or Tablet 277...

Page 278: ...Load paper 3 Select Copy on the HOME screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original on platen glass 6 Specify settings as necessary A The...

Page 279: ...ies If you keep touching here the number scrolls by 10 C Display the print setting items For more on the setting items Setting Items for Copying D Preview an image of the printout on the preview scree...

Page 280: ...e copy You can add the copying job while printing Reserve copy The screen below is displayed when you can add the copying job Load the original on the platen glass and press the same button the Color...

Page 281: ...he last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and redo the operation may appear on the touch screen Select OK and wai...

Page 282: ...opy The following screen is displayed before copying Setting Items Flick to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on th...

Page 283: ...ication Specify the reduction enlargement method Reducing Enlarging Copies Intensity Specify the intensity A Activate deactivate automatic intensity adjustment When ON is selected the intensity is adj...

Page 284: ...nt qlty and try copying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Sing...

Page 285: ...Scanning Scanning from Computer Windows Scanning from Computer AirPrint Scanning from Operation Panel Scanning Using Smartphone Tablet 285...

Page 286: ...Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer...

Page 287: ...Scanning According to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos 287...

Page 288: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 289: ...Note To set the applications to integrate with see Settings Dialog Box 289...

Page 290: ...printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Make sure scanner or printer is turned on 2 Place items on platen Positioning Originals Scannin...

Page 291: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 292: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 293: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 294: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 294...

Page 295: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 296: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 297: ...ant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is se...

Page 298: ...on to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scan...

Page 299: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 299...

Page 300: ...n scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Doc...

Page 301: ...pe will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner ca...

Page 302: ...ct an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maint...

Page 303: ...e Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Doc...

Page 304: ...ces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview...

Page 305: ...displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Sel...

Page 306: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 307: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 308: ...iew The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Ou...

Page 309: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 310: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 311: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 312: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 313: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 314: ...g a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scannin...

Page 315: ...high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then in...

Page 316: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 316...

Page 317: ...maller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected Photos Postcards Business Cards and BD DVD CD Magazines Newspapers a...

Page 318: ...ges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of sla...

Page 319: ...duct used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it i...

Page 320: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 321: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 322: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 323: ...stall MP Drivers Windows An Error Occurs Message Support Code Appears Frequently Asked Questions Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on...

Page 324: ...ctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message...

Page 325: ...ot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless conne...

Page 326: ...ireless Direct Cannot Print or Connect Printer Suddenly Cannot Be Used Cannot Access to Internet on Wireless LAN from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Setting...

Page 327: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 327...

Page 328: ...work While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer wh...

Page 329: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Page 330: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Page 331: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Page 332: ...wireless communication Make sure the or icon is displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the pri...

Page 333: ...ireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate wit...

Page 334: ...ess router or contact its manufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the sc...

Page 335: ...nother device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings...

Page 336: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 337: ...and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireles...

Page 338: ...ed with the USB cable Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon...

Page 339: ...ng you that installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click B...

Page 340: ...b page For Mac OS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4...

Page 341: ...ce the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interf...

Page 342: ...s off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to alway...

Page 343: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 343...

Page 344: ...sary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufact...

Page 345: ...ed by building materials containing metal or concrete If the printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addit...

Page 346: ...programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alp...

Page 347: ...the printer or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is n...

Page 348: ...ed install them Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website Check3 Make sure wireless router does not restrict which computers can access it For more o...

Page 349: ...ility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility Setting an Encryption Key...

Page 350: ...to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set the...

Page 351: ...Setup Utility For Windows Starting Up IJ Network Device Setup Utility For Mac OS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Print...

Page 352: ...o use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer A...

Page 353: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 353...

Page 354: ...address on the touch screen System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select C...

Page 355: ...XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If...

Page 356: ...se computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operation...

Page 357: ...estoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For Mac OS Initialization erases all network settings on the printer making printing or scanning operation fr...

Page 358: ...Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 358...

Page 359: ...d also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Note IJ Network Device S...

Page 360: ...rint dialog box Note To make the printer the one selected by default select Set as Default Printer For Mac OS Make sure your printer s name is selected in Printer in the Print dialog Note To make the...

Page 361: ...head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink tank is n...

Page 362: ...ight and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the ri...

Page 363: ...er unplug it from the power supply then remove the foreign object Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the pap...

Page 364: ...ver and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service ce...

Page 365: ...er for Copying Check the settings using the operation panel Setting Items for Copying Copying a photo Check the settings using the operation panel Copying Photos Printing from a PictBridge Wireless LA...

Page 366: ...nes Are Misaligned Paper Is Smudged Printed Surface Is Scratched Cannot Complete Printing Vertical Line Next to Image Part of Page Is Not Printed Windows Lines Incomplete or Missing Windows Images Inc...

Page 367: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 367...

Page 368: ...k tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzl...

Page 369: ...er on the rear tray load paper with the printable side facing up When you load paper in the cassette load paper with the printable side facing down Refer to the instruction manual supplied with the pa...

Page 370: ...adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windo...

Page 371: ...curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded...

Page 372: ...o prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to...

Page 373: ...g Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of the paper Resize the document using application...

Page 374: ...e printer is turned on 2 Open printer driver setup window Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time a...

Page 375: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Page 376: ...Scanning Problems Windows Scanning Problems 376...

Page 377: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 377...

Page 378: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 379: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 380: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 380...

Page 381: ...er plug is securely connected to printer and then turn it back on Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem...

Page 382: ...Auto power off 8 Select Never 9 Select OK The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanG...

Page 383: ...ts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB...

Page 384: ...mportant Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppor...

Page 385: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 385...

Page 386: ...click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with t...

Page 387: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Page 388: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in th...

Page 389: ...Errors and Messages An Error Occurs Message Support Code Appears 389...

Page 390: ...Code and a message are displayed on the computer screen Windows When a Support Code and a message are displayed on the touch screen A support code and action for the error appears on the touch screen...

Page 391: ...Printer Scanner Fax Extended Survey Program Screen Is Displayed Windows Inkjet Printer Scanner Fax Extended Survey Program Icon Appears Mac OS Message Appears on Touch Screen Check the message and tak...

Page 392: ...printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry th...

Page 393: ...not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could...

Page 394: ...ar at the time of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmatio...

Page 395: ...ime of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on scre...

Page 396: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Page 397: ...n Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sen...

Page 398: ...esponse Support Code Appears on Touch Screen and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1240 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1551 1552 1600 1660 16...

Page 399: ...6832 6833 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 8000 to 8ZZZ 8300 A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support co...

Page 400: ...cannot see the jammed paper at the paper output slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the pa...

Page 401: ...utomatically If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer If the paper tears and...

Page 402: ...ng the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it lea...

Page 403: ...paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to open th...

Page 404: ...the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing Jammed Paper from Rear Side to ope...

Page 405: ...printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve...

Page 406: ...ng before you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch white belt A If you soil or scratch this part by touching it with paper or your ha...

Page 407: ...mmed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is re...

Page 408: ...it up once and then take it down gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a p...

Page 409: ...you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 Open rear tray...

Page 410: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Page 411: ...ote Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the...

Page 412: ...of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely If the measures above do not solve the problem contact your nearest Ca...

Page 413: ...in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cover after loading p...

Page 414: ...paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the screen for setting...

Page 415: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 415...

Page 416: ...1401 Cause Print head may be damaged What to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 416...

Page 417: ...If printing is in progress and you want to continue printing tap OK on the printer with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The...

Page 418: ...cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing press the pr...

Page 419: ...he printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not...

Page 420: ...unction press and hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advi...

Page 421: ...ull What to Do Select OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels th...

Page 422: ...o Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover I...

Page 423: ...e the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper information set on the printer Paper Settings If the print or copy paper settin...

Page 424: ...he paper the screen for setting cassette paper information appears Set paper information for the paper in the cassette Note If you do not know what paper information to set press the Back button The p...

Page 425: ...printing or copying using the operation panel of the printer Feed settings To change the message view setting when printing using the printer driver Changing the Printer Operation Mode Windows Changi...

Page 426: ...ke sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head no...

Page 427: ...ad print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and selec...

Page 428: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 428...

Page 429: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 430: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Page 431: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

Page 432: ...rror has occurred What to Do Turn off printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to...

Page 433: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 434: ...remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the p...

Page 435: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

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