Canon PIXMA PRO-10, Manual

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Home > Troubleshooting > Problems with Printing Quality > Print Results Not Satisfactory > Paper Is
Smudged/Printed Surface Is Scratched
U317
Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged
The Edges of Paper Are Smudged Printed Surface Is Smudged
Printed Surface Is Scratched
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Is the appropriate type of paper used? Check the followings:
Check to see if the paper you are printing on is suitable for your printing purpose.
Media Types You Can Use
When performing Borderless Printing, make sure that the paper you are using is suitable for
Borderless Printing.
If the paper you are using is not suitable for Borderless Printing, the print quality may be reduced
at the top and bottom edges of the paper.
Printing Area
Check 3: Load the paper after correcting its curl.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is.
If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the
print quality.
We recommend putting unused paper back into the package and keeping it on a level surface.
For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case,
load the paper with the other side facing up. It may resolve the problem.
For Other Paper
If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper