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Canon PIXMA MX394, Online Manual, Page: 119 / 127

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Canon PIXMA MX394 Online Manual Download Page 119

Key Points to Successful Printing

Check the machine status before printing!

 Is the print head OK?

If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check
the print head.

Maintenance Procedure

 Is the inside of the machine smeared with ink?

After printing large quantities of paper or performing borderless printing, the area where papers go through may get
smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Check how to load the paper correctly!

 Is the paper loaded in the correct orientation?

To load paper in the front tray, load paper WITH THE PRINTING SIDE FACING DOWN.

Loading Paper

 Is the paper curled?

The curled paper causes paper jam. Flatten the curled paper, then reload it.

"Load the paper after correcting its curl." in Paper Is Smudged/Printed Surface Is Scratched

119

Summary of Contents for PIXMA MX394

Page 1: ...MX390 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English ...

Page 2: ...tion In principle the descriptions in this guide are based on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide Operating Environment The following environment is recommended for the use of this guide Recommended Operating System Win...

Page 3: ...ignored could result in personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining...

Page 4: ...U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Photo Rag is ...

Page 5: ...ering your product s model name and a keyword for the function you want to learn about Example When your product is MX450 series and you want to learn how to load paper Enter MX45 load paper in the search window and perform a search Troubleshooting Errors You can obtain more accurate search results by entering your product s model name and a support code Example When your product is MX450 series t...

Page 6: ...ntering your product s model name and a page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page in the Online Manual for MX450 series Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter MX45 scan Color Settings Tab in ...

Page 7: ...Window Used in Operation Explanation In this guide most of the operations are described based on the windows displayed when Windows 7 operating system Home Premium called Windows 7 below is used 7 ...

Page 8: ...int or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying C...

Page 9: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 9 ...

Page 10: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 10 ...

Page 11: ...gs from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 11 ...

Page 12: ...Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Print settings Dev user settings Reset setting About Quiet setting 12 ...

Page 13: ... event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you...

Page 14: ...t PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloaded PREMIUM Contents can be printed directly with My Image Garden To print downloaded PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of PREMIUM Contents provided in this page ar...

Page 15: ...15 ...

Page 16: ...e Evernote server The uploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings dialog box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for details Imp...

Page 17: ...nt or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Co...

Page 18: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers Letters and Symbols 18 ...

Page 19: ...Main Components Front View Rear View Inside View Operation Panel 19 ...

Page 20: ...f document of the same size and thickness Load the document with the side you want to scan facing up 6 document output slot Documents scanned from the ADF are delivered here 7 document cover Open to load an original on the platen glass 8 paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine 9 paper guides Slide to align with both sides of the paper stack 1...

Page 21: ...he front tray 13 output tray extension Open to support ejected paper 14 paper output support Extend to support ejected paper 15 paper output tray Printed paper is ejected 16 platen glass Load an original to copy scan or fax 21 ...

Page 22: ...nect the telephone line 4 external device jack Connect an external device such as telephone or answering machine 5 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 22 ...

Page 23: ... cartridge should be installed into the right slot 4 head cover Opens to enable replacement of the FINE cartridge The head cover will open automatically when you open the paper output cover Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts A may be splattered with ink This does not affect the performance of the machine Do not touch th...

Page 24: ...ning faxing etc 8 Stop button Cancels operation when print copy scan or fax transmission reception job is in progress 9 Alarm lamp Lights or flashes orange when an error occurs such as paper out or ink out 10 Tone button Switches to tone dialing temporarily if your machine is connected to a rotary pulse line and changes the input mode for entering characters This button is also used to dial with t...

Page 25: ...X menu or Scan menu screen Copy menu allows you to select various copy functions or change print settings such as page size and media type FAX menu allows you to dial by selecting an entry from Memory dial print a report list or change the receive mode Scan menu allows you to change the location for saving the scanned data or select the document type to be scanned Note The machine makes the beep s...

Page 26: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 26 ...

Page 27: ... take a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off 27 ...

Page 28: ...ediately after you turn on the machine If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD see A Message Is Displayed Turning off the machine 1 Press the ON button to turn off the machine When the POWER lamp stops flashing the machine is turned off Important When you unplug the power cord after turning off the machine be sure to confirm that the POWER lamp is...

Page 29: ...The machine cannot send or receive faxes when the power is turned off The power cannot be turned off while the machine is sending or receiving a fax or when unsent faxes are stored in the machine s memory 29 ...

Page 30: ... plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock Notice for Unplugging the Power Cord 30 ...

Page 31: ...ing or clogging of the print head and print quality may be reduced If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before disconnecting the power plug 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of t...

Page 32: ...cting a Menu or Setting Item On the menu screen or settings screen use the or button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Selecting a Menu or Setting Item Pressing the Menu button while the Copy Fax or Scan standby screen is displayed brings up their respective Copy menu FAX menu or Scan menu...

Page 33: ...mbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To enter a space press the button three times To delete the last entered character press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button three times To insert a characte...

Page 34: ...tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 SP 1 _ Switch the input mode 1 SP indicates a space 34 ...

Page 35: ...Loading Paper Originals Loading Paper Loading Originals 35 ...

Page 36: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 36 ...

Page 37: ...ning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surface Is Scratched When using Photo Paper Plus Semi gloss SG 201 even if the sheet is curled load one sheet at a tim...

Page 38: ...e paper may not be fed properly Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams Note Do not overload paper by stacking until the top of the stack touches the paper guides Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the front tray 38 ...

Page 39: ...gently and extend the paper output support Important Be sure to open the paper output tray when printing If not open the machine cannot start printing Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 39 ...

Page 40: ...Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading edge of t...

Page 41: ...all the way to the back of the front tray Up to 5 envelopes can be loaded at once 4 Slide the right paper guide A to align the paper guides with both sides of the envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not overload envelopes by stacking until the top of the stack touches the paper guides 5 Open the output tray extension ...

Page 42: ...extend the paper output support Important Be sure to open the paper output tray when printing If not open the machine cannot start printing Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver 42 ...

Page 43: ...ase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 502 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper for...

Page 44: ...se paper in the following weight range 17 to 28 lb 64 to 105 g m2 except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back into the package and keep it on a level...

Page 45: ... Pro Luster LU 101 3 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Paper for printing business documents Media Name Model No Front Tray Paper Output Tray High Resolution Paper HR 101N 80 sheets 50 sheets Paper for creating ...

Page 46: ...rs Paper for printing photos Media Name Model No Settings in Media type Photo Paper Pro Platinum PT 101 Pro Platinum Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Glossy GP 502 Glossy Photo Paper Plus Glossy II PP 201 Plus Glossy II Photo Paper Pro Luster LU 101 Plus Semi gloss Photo Paper Plus Semi gloss SG 201 Plus Semi gloss Matte Photo Paper MP 101 Matte 46 ...

Page 47: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Pa...

Page 48: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 48 ...

Page 49: ...ince the printed image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 502 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantial...

Page 50: ... x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 13 inches 3 4 mm F 0 13 inches 3 4 mm 50 ...

Page 51: ...er 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 25 inches 6 4 mm F 0 25 inches 6 3 mm 51 ...

Page 52: ...ing Area width x height European DL 3 88 x 7 06 inches 98 8 x 179 5 mm US Comm Env 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inches 8 0 mm B 1 28 inches 32 5 mm C 0 22 inches 5 6 mm D 0 22 inches 5 6 mm 52 ...

Page 53: ...Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder How to Load Originals for Each Function Originals You Can Load 53 ...

Page 54: ...to load the original according to the size type or usage Originals You Can Load Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen glass 54 ...

Page 55: ...of the proper position to load the original for each function How to Load Originals for Each Function Important Be sure to observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above ...

Page 56: ...t tray 2 Insert the document in the document tray until you hear a beep sound Load the document WITH THE SIDE TO SCAN FACING UP in the document tray Originals You Can Load Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the document is inserted in the document tray Dev user settings 3 Adjust the document guides to match the width of th...

Page 57: ...57 ...

Page 58: ...th a software application on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Load the original WITH THE SIDE TO SCAN FACING DOWN and align it with the alignment mark Important The machine cannot scan the shaded area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen glass In the s...

Page 59: ...application on a computer Load two or more originals WITH THE SIDE TO SCAN FACING DOWN and place them at least 0 4 inches 10 mm away from the edges of the platen glass and at least 0 4 inches 10 mm apart from each other A 0 4 inches 10 mm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edg...

Page 60: ...or Letter sized documents for 2 on 1 copy and 4 on 1 copy Quantity A4 or Letter size Max 30 sheets 20 lb 75 g m2 paper up to 0 16 inches 4 mm in height Legal size Max 5 sheets 20 lb 75 g m2 paper up to 0 04 inches 1 mm in height Other sizes 1 sheet Thickness 0 002 to 0 005 inches 0 06 to 0 13 mm Weight 13 to 24 lb 50 to 90 g m2 Note Make sure any glue ink correction fluid or the like on the docume...

Page 61: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 61 ...

Page 62: ...nd the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink you can print with either color or black FINE cartridge in whichever ink remains only for a while However the print quality may be reduced compared to when printing with both cartridges We recommend to use a...

Page 63: ...If you have closed the head cover while replacing a FINE cartridge close the paper output cover then open it again Trying to force open the head cover with your hand may cause the machine to malfunction Do not touch the metallic parts or other parts inside the machine If the paper output cover is left open for more than 10 minutes the FINE cartridge holder moves to the far right and the Alarm lamp...

Page 64: ...staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables 4 Prepare a new FINE cartridge 1 Take a new FINE cartridge out of its package and remove the protective tape G gently Important 64 ...

Page 65: ...ozzle on a FINE cartridge The machine may not print properly if you touch them 5 Install the FINE cartridge 1 Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot Important Insert the FINE cartridge gently so tha...

Page 66: ...put cover is closed take appropriate action A Message Is Displayed When you start printing after replacing the FINE cartridge the machine starts cleaning the print head automatically Do not perform any other operations until the machine completes the cleaning of the print head If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms adjust the print ...

Page 67: ...Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 67 ...

Page 68: ... the power is turned on and press the Setup button The Setup menu screen will appear 2 Use the or button to select Ink information then press the OK button LCD and Operation Panel 3 Use the or button to select Remaining ink then press the OK button Remaining ink is shown in the area A Example The ink is running low Prepare a new ink cartridge Note To access other available functions use the mode b...

Page 69: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 69 ...

Page 70: ...ng Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 70 ...

Page 71: ...Also check if the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see A Message Is Displayed Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the machine Printing th...

Page 72: ...ply again after 24 hours Do not disconnect the power plug when turning off the power If the problem is still not resolved Step 4 Replace a FINE cartridge Replacing a FINE Cartridge Note If the problem is still not resolved after replacing the FINE cartridge contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Align the print head From the machine Al...

Page 73: ...rned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Print the nozzle check pattern 1 Press the Setup button The Setup menu screen will appear 2 Use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Nozzle check th...

Page 74: ... far If there are missing lines in the pattern 1 Cleaning the print head is required Cleaning the Print Head B Good C Bad lines are missing If there are horizontal white streaks in the pattern 2 Cleaning the print head is required Cleaning the Print Head D Good E Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the print...

Page 75: ...tton to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning then press the OK button The machine starts cleaning the print head Do not perform any other operations until the machine completes the cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition To check the print head condition print the nozzle check ...

Page 76: ...he OK button The machine starts cleaning the print head deeply Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition To check the print head condition print the nozzle check pattern Printing the Nozzle Check Pattern If the problem is not resolved turn off the power and clean the print hea...

Page 77: ...at is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Print the print head alignment sheet 1 Press the Setup button The Setup menu screen will appear 2 Use the or button to select Maintenance then press the OK bu...

Page 78: ...r Black button The machine starts scanning the print head alignment sheet and the print head position will be adjusted automatically When adjusting the print head position is complete remove the print head alignment sheet on the platen glass Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete If the...

Page 79: ...ing the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine 79 ...

Page 80: ...as improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Deep Cleaning Deep Cleaning is more thorough than clea...

Page 81: ...ning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning switch off the machine wait 24 hours and then perform Deep Cleaning again If there is still no sign of improvement see Ink Is Not Ejected Related Topic Use Your Computer to Print a Nozzle Check Pattern 8...

Page 82: ...all sheets of paper from the front tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the machine is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruction in the message load three s...

Page 83: ... shifts or other conditions adjust the position of the print head On this machine you can adjust the print head either automatically or manually To adjust the head position automatically execute print head position adjustment from the operation panel of the machine Aligning the Print Head To adjust the head position manually execute print head position adjustment from the computer Aligning the Pri...

Page 84: ...Custom Settings dialog box opens 3 Switch head alignment to manual Check the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the machine Load three sheets of A4 size or Letter size plain paper into the front tray 7 Execu...

Page 85: ...ck the setting that produces the least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks 9 Confirm the displayed message and click OK The second pattern is printed 10 Check the printed pattern Enter the numbers of the patterns with the least amount of streaks in the associated boxes Even if the patterns with the least amount of streaks are cli...

Page 86: ... streaks 11 Confirm the displayed message and click OK The third pattern is printed 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window their numbers are automatically entered in the associated boxes When you have entere...

Page 87: ...etting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 87 ...

Page 88: ...Items to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the front tray 4 Print a nozzle check pattern Make sure that the machine is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialo...

Page 89: ...ng 1 Open the printer driver setup window 2 Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the machine As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Fold one side of the paper in another half aligning the edge with the center crease then unfold the paper With ...

Page 90: ...erior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning Cleaning the Protrusions inside the Machine 90 ...

Page 91: ...ng or receiving all the faxes before disconnecting the power plug The machine cannot send or receive faxes when the power is turned off If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before disconnecting the power plug Do not use tissue paper paper towels rough textured cloth or...

Page 92: ...ugh textured cloth or similar materials for cleaning so as not to scratch the surface Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine With a soft clean lint free and dry cloth wipe the platen glass A the inner side of the document c...

Page 93: ...e date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before disconnecting the power plug Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any othe...

Page 94: ...4 After wiping close the document feeder cover by pushing it until it clicks into place 5 Close the document tray 94 ...

Page 95: ...s the OK button LCD and Operation Panel 3 Use the or button to select Roller cleaning then press the OK button The paper feed roller will rotate as it is cleaned 4 Clean the paper feed roller with paper 1 Make sure that the paper feed roller has stopped rotating close the paper output tray then load three or more sheets of A4 or Letter sized plain paper in the front tray 2 Open the output tray ext...

Page 96: ...half aligning the edge with the center crease then unfold the paper 3 Load only this sheet of paper in the front tray with the ridges of the creases facing up and the edge of the half with no crease facing away from you 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Clean the inside of the machine 1 Press the Setup button The Setup menu screen wi...

Page 97: ...rotrusions inside the machine may be stained Clean them according to instructions Cleaning the Protrusions inside the Machine Note To access other available functions use the mode buttons When performing Bottom Plate Cleaning again be sure to use a new piece of paper 97 ...

Page 98: ...pleted sending or receiving all the faxes before disconnecting the power plug The machine cannot send or receive faxes when the power is turned off If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before disconnecting the power plug You need to prepare cotton swab If the protrusio...

Page 99: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 99 ...

Page 100: ...s from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 100 ...

Page 101: ...a being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is dis...

Page 102: ...nting profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the Save Commonly Used Settings dialog box click OK to save the pri...

Page 103: ...rint settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is deleted from the Commonly Used Settings list Note Printing profiles ...

Page 104: ...e Settings on the Maintenance tab The Ink Cartridge Settings dialog box appears 3 Select the FINE cartridge to be used Select the FINE cartridge to be used for printing and click OK The specified FINE cartridge will be used from the next printing Important When the following settings are specified Black Only does not function because the machine uses the color FINE cartridge to print documents Oth...

Page 105: ... off the machine When you use this function you will not be able to turn the machine on from the printer driver 1 Open the printer driver setup window 2 Execute power off Click Power Off on the Maintenance tab When the confirmation message appears click OK The machine power switches off and the Maintenance tab is displayed again Important You cannot receive faxes when the machine is switched off 1...

Page 106: ... normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode...

Page 107: ...ter and execute manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Prevent paper double feed Select this check box only if the machine is feeding multiple sheets of plain paper at the same time Important Using this function slows down the print speed Rotate 90 degrees left when orientation is Landscape On t...

Page 108: ...Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Print settings Dev user settings Reset setting About Quiet setting 108 ...

Page 109: ...r Is On 2 Press the Setup button The Setup menu screen is displayed 3 Use the button to select Device settings then press the OK button When you change the fax settings press the Setup button then select Fax settings 4 Use the button to select Print settings then press the OK button 5 Use the button to select Extended copy amt then press the OK button 6 Use the button to select a setting item then...

Page 110: ... number to the machine Registering Recipients Using the Operation Panel of the Machine FAX user settings Unit TEL no registr Registers your fax telephone number printed on sent faxes Registering User Information Unit name registr Registers your name printed on sent faxes Registering User Information Telephone line type Selects the telephone line type setting for the machine Setting the Telephone L...

Page 111: ...ion of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transmission speed Ex The following settings are available 33600 bps 14400 bps 9600 bps 4800 bps The asterisk on the LCD indicates the current setting The fax transmission start speed will be faster as the value is bigger Some of setti...

Page 112: ...n out However part or all of the fax may not be printed since the ink has run out Security control FAX no re entry If you select ON you can set the machine to send faxes after using the Numeric buttons to enter the number twice By using this setting you can avoid the mistransmission of faxes Check RX FAX info If you select ON the machine checks whether the recipient s fax machine information match...

Page 113: ... Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped area will be larger if Amount Large is selected Note If printouts contain margins even though you are copying in Borderless specifying Amount Large for this setting may help solve the problem Prevent double...

Page 114: ...pecify the hour 24 hour clock Sound control Selects the volume Keypad volume Selects the beep volume when pressing the buttons on the operation panel Alarm volume Selects the alarm volume Line monitor volume Selects the line monitor volume Offhook alarm Selects the alarm volume when the phone receiver is not put on the hook properly Country or region Selects the country or region where you are usi...

Page 115: ... default Setting data Reverts the machine settings other than the telephone number settings to default All data Reverts all settings you made to the machine back to default Note You cannot change the following setting items back to the default The language displayed on the LCD The current position of the print head The country selected for Country or region The registered user s telephone number T...

Page 116: ...n Use in specified hrs is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position then use the Numeric buttons to enter the time Press the OK button then the LCD returns to the Setup menu Activate this setting to reduce the operating noise while printing is in progress Important Operating speed may be reduced compared to when OF...

Page 117: ...Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 117 ...

Page 118: ...machine has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure ink is pumped out from the nozzles Used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink ...

Page 119: ...rderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Cleaning the Inside of the Machine Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the front tray load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper Is the paper curled The curled...

Page 120: ...ults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for t...

Page 121: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 121 ...

Page 122: ...necting the power plug make sure that the POWER lamp is not lit Notice for Unplugging the Power Cord Important If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before disconnecting the power plug Print periodically Just as the tip of a felt pen becomes dry and unusable if it has n...

Page 123: ...e its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the POWER lamp is off and unplug the machine Notice for Unplugging the Power Cord Important Do not unplug the machine while the POWER lamp is lit or flashing green as it may cause malfunction or damage to the machine making the machine unabl...

Page 124: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 125: ...es Approx 458 W x 385 D x 200 H mm With the Front Cover retracted Weight Approx 8 4 kg Approx 18 4 lb With the FINE Cartridges installed Canon FINE Cartridge Total 1792 nozzles BK 640 nozzles C M Y each 384 nozzles ADF capacity A4 or Letter size max 30 sheets 20 lb 75 g m2 paper up to 0 16 inches 4 mm in height Legal size max 5 sheets 20 lb 75 g m2 paper up to 0 04 inches 1 mm in height Other size...

Page 126: ...e Fax resolution Black Standard 203 pels inch x 98 lines inch 8 pels mm x 3 85 lines mm Black Fine Photo 203 pels inch x 196 lines inch 8 pels mm x 7 70 lines mm Black Extra fine 300 x 300 dpi Color 200 x 200 dpi Dialing Automatic dialing Memory dial max 20 destinations Group dial max 19 destinations Regular dialing with Numeric buttons Automatic redialing Manual redialing max 10 destinations Othe...

Page 127: ...l Easy WebPrint EX Easy WebPrint EX for Internet Explorer 9 can be downloaded from the Canon web site Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows XPS Essentials Pack is required to print on Windows XP Mac OS Hard Disk must be formatted as Mac OS Extended Journaled or Mac OS Extended Mac O...

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