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PIXMA MP760

SERVICE
MANUAL

Canon

Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

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Summary of Contents for PIXMA MP760

Page 1: ...ght 2005 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited ...

Page 2: ...4602 120V USA PIXMA MP760 H12 4603 230V EMB PIXMA MP760 H12 4604 230V GB PIXMA MP760 H12 4605 230V EUM PIXMA MP760 H12 4606 120V CND PIXMA MP760 H12 4608 230V AUS PIXMA MP760 H12 4609 230V AE HY8 13A4 000 COPYRIGHT 2004 CANON INC CANON PIXMA MP760 NOV 2004 ...

Page 3: ...anual Canon will release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the resp...

Page 4: ...ubleshooting of the PIXMA MP760 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA MP760 Part 3 Appendix Block diagrams and pin layouts of the PIXMA MP760 Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Page 5: ...ent 1 22 3 3 2 Gear Phase Adjustment 1 24 3 3 3 Lift Cam Shaft Ass y Adjustment 1 25 3 3 4 Solenoid Cam Spring Location 1 25 3 3 5 Carriage Shaft Clip Location 1 26 3 3 6 White Sheet Location 1 28 3 3 7 Grease Application 1 30 3 3 8 Waste Ink Counter Setting 1 30 3 4 User Data Flow 1 33 3 5 Service Switches 1 33 3 5 1 Hardware Switches 1 33 3 5 2 Service Data Setting 1 34 3 5 3 Service Data Regist...

Page 6: ...4 Cleaning the Interior 1 70 4 5 Cleaning the Paper Feed Rollor 1 71 4 6 Cleaning the Bottom Plate 1 72 5 Transportation Part 2 TECHNICAL REFERENCE 2 1 1 New Technologies 2 3 2 Cleaning Mode and Amount of Ink Purged 2 5 3 Print Mode 2 9 4 FAQ Problems Specific to the MP760 and Corrective Actions Part 3 APPENDIX 3 1 1 Wiring Diagram 3 2 2 Specification ...

Page 7: ...Part 1 Maintenance ...

Page 8: ...N 1 1 min Waste ink counter resetting EEPROM settings At bottom case unit replacement At ink absorber INK ABSORBER HY7 2885 2886 2887 28 88 2889 2890 2891 2953 To reset the waste ink counter None Select 7 PRINTER in the service mode and input 0 at 5 INK ABS CAPA 1min Waste ink counter setting EEPROM initialization At SPCNTBOARDASS Y replacement Waste ink counter setting None Print out the EEPROM i...

Page 9: ...t To maintain sliding properties of the carriage carriage shaft and shaft lift To protect the chassis upper gear To LIFT CAM SHAFT replacement FLOIL KG 107A MOLYKOTE HP300 1 min Note DO NOT loosen the red screws on both sides of the main chassis securing the carriage shaft positioning 1 When SPCNT BOARD ASS Y isreplaced be sure to select the settings of 8CLEAR ALL and 5TYPE in Service Mode and tur...

Page 10: ...tons Computer settings via the printer driver 1 min Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning To improve nozzle conditions None Computer setting via the printer driver 2min Ink tank replacement When an ink tank becomes empty No ink error 2min Paper feed roller cleaning When paper does not feed properly To clean the paper feed rollers None...

Page 11: ...BK 900 pages JEIDA STD patternJ1 plain paper standerd mode 740 pages Black 1 500 character pattern plain paper standard mode 1 300 pages ISO JIS SCID No 5 plain paper standard mode BCI 6C 550 pages ISO JIS SCID No 5 plain paper standard mode BCI 6M 430 pages ISO JIS SCID No 5 plain paper standard mode BCI 6Y 360 pages ISO JIS SCID No 5 plain paper standard mode BCI 6BK 2 000 pages ISO JIS SCID No ...

Page 12: ...1 5 1 5 Serial Number Label Location On the right side of the backside in the bottom case close to the rating plate Figure1 1 Serial Number Label Location ...

Page 13: ...ed Carriage or guide frame Insufficient grease Solution Replace the shaft Replace the deformed parts Apply more grease Cause Bi directional print displacement correction failed because the carriage motor is out of step or some similar reason Solution Replace the carriage motor Home position error Cause1 Tried to stop the carriage unit that has been moving or to move the carriage unit at a pouse by...

Page 14: ...ion Clear the paper Press OK Reattachment the Print head Switch power off on Check the service error code and refer to an appropriate solution The machine s memory is full Delete documents or print from PC if the data is image Cause The machine s memory is full because you tried to copy a very detailed document Solution Divide the document and copy each part separately Cannot write to memory card ...

Page 15: ...heck the data in the memory card from a digital camera Check the connection between the multi card board and the SPCNT board Replace the Multi Cards Board Replace the SPCNT board There is no images in memory card Cause The image data in the memory card are not in the file formats that are valid in this machine Solution Print from the computer ...

Page 16: ...eck to make sure that no image exist in memory then turn off the power remove the appropriate parts and replace the waste ink absorber 343 Ink detection waste ink capacity full Solution Replace the waste ink absorber as follows in the error occurs 1 Select 7 PRINTER TEST in the service mode and select 5 INK ABS CAPA under the 7 then input 0 2 Check to make sure that no image exist in memory then t...

Page 17: ...r turn off and then on the power 2 Replace the SHEET FEED ASS Y 3 Replace the SPCNT board 358 USB Host VBUS overcurrent error Cause Overcurrent is applied to the VBUS signal of USB Solution 1 To reboot press OK button or turn off and then on the power 2 Replace the SPCNT board 359 Paper feed position error Cause An error occurs at the paper feed positioning Solution 1 To reboot press OK button or ...

Page 18: ... SPCNT board JPSU1 and power supply unit 3 Replace the power supply unit Nothing is displayed 1 Check the connection between the Operation panel unit and SPCNT board JPANEL1 2 Replace the SCANNER unit 3 Replace the SPCNT board Part of the Viewer does not display anything 1 If the test mode can be used check for faulty dot in Viewer 2 Check the connection between the Operation panel unit and SPCNT ...

Page 19: ...ass y The carriage motor does not run 1 Check the connection from the SHEET FEED unit to the SPCNT board ass y JPM1 2 Replace the SHEET FEED unit 3 Replace the SPCNT board ass y Printing problems Carriage error The carriage comes into contact with the push on plates at the left and right sides resulting in noise 1 Check if grease adheres to the carriage encoder film 2 Using lint free paper impregn...

Page 20: ... 7 Replace the purge unit Printing Quality Error Blotches appear Blank ink appear 1 Remove and reinstall the printhead 2 Carry out nozzle cleaning on the printhead five times with the cleaning operation than visually cheek the test print for non discharge of ink from nozzle Fig 1 2 3 Perform print head refreshing and print out Nozzle check pattern Visually check the test print for non discharge of...

Page 21: ...ontains black dots 1 Clean the Document glass 2 Check the connection between the SCANNER unit and SPCNT board JCCD1 3 Replace the SCANNER unit 4 Replace the SPCNT board ass y Faulty CD R 230V only The CD R Tray is not recognized 1 Remove the CD R Tray and place the CD R Tray again 2 Check the connection between the CARRIAGE UNIT and SPCNT board ASS Y JHD1 JHD2 3 Replace the CARRIAGE UNIT 4 Replace...

Page 22: ...1 15 Missing dots Unstable printing Splashed dots Figure1 2 Defective Pattern Sample ...

Page 23: ...f 1 to 4 6 Perform the print head alignment in the user mode EEPROM information print Service test print Copy Printing via parallel or USB connection Direct printing from a digital camera INK ABSOBER HY7 2885 2886 2887 2888 2889 2890 2891 2953 After replacement 1 Reset the waste ink counter See 3 3 Adjustment Settings 3 3 8 Waste ink counter setting EEPROM information print CARRIAGE UNIT HY7 2862 ...

Page 24: ...lign the three claws of the bottom frame with the claws of the right cover see the photo in Figure 1 9 1 General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly See 3 2 Special Notes on Repair Serv icing 3 3 1 Flexible cable and harness wiring connection for details Do not drop the ferrite core which may cause damage Protect elec...

Page 25: ...lowing photos show the left and the right cover claws Align them for assembling To attach the PAPER EXIT TRAY UNIT align the tray with the T part of the Solenoid Cam Gear to insert Then pull the tray open a little and move it toward the left side to insert the other side of the shaft ...

Page 26: ...nection Be careful of wiring of the flexible cables and harness Improper wiring or connection may cause breakage of a line leading to ignition or emission of smoke Figure 1 6 Flexible cable and harness wiring connection 1 IRDA board wiring Figure 1 7 Cable Guide wiring 1 2 4 3 IRDA board ...

Page 27: ...rd BOARD SPCNT BOARD JPM1 CARRIAGE LF AP PAPER FEED MOTOR SPCNT BOARD JHD1 JHD2 CARRIAGE UNIT SPCNT BOARD JEXT1 RELEY BOARD ASS Y SPCNT BOARD JMC1 PURGE UNIT SPCNT BOARD JINK1 PLATEN UNIT SPCNT BOARD JVLV1 PURGE UNIT SPCNT BOARD JIRD1 IRDA BOARD ASS Y SCNT BOARD JFAU1 FAU SPCNT BOARD JPNL1 SCANNER UNIT SPCNT BOARD JLMP1 SCANNER UNIT SPCNT BOARD JFBM1 SCANNER UNIT SPCNT BOARD JLCD1 SCANNER UNIT ...

Page 28: ... wiring 4 POWER SUPPLY UNIT wiring Figure1 10 POWER SUPPLY UNIT wiring RELAY BOARD JSNS1 PF Encoder PF PE Encoder AP Encoder SPCNT BOARD JEXT1 RELAY BOARD JREL RELAY BOARD JSNS2 LF Encoder PE Sensor REGULATOR POWER SUPPLY CN6 POWER SUPPLY CN4 SPCNT BOARD JPSU1 ...

Page 29: ...unit DO NOT loosen them in other cases 3 3 2 CARRIAGE SHAFT gear adjustment In installing a carriage shaft the gear phase should be adjusted 1 Insert the metallic pin shown below to the hole in the PURGE UNIT see the photo a below until it reaches the end Metallic pin Diameter 2 0 mm or less and Length 20 0 mm or more Use CARRIAGE SHAFT L SPRING HY7 2867 or an unbended clip can be used in place of...

Page 30: ...on the cutout of the CR SHAFT CAM R Figure 1 12 CARRIAGE SHAFT gear adjustment Align the two parts so that both surfaces shown at the top are horizontal Or adjust so that the part of the CR SHAFT CAM R shown at the bottom is just at the bottom LEFT GEAR 1 CARRIAGE SHAFT LEFT GEAR 2 ...

Page 31: ...SHAFT ASS Y adjustment 1 2 Turn the gear of the LIFT CAM SHAFT ASS Y in the direction indicated by the arrow a in the photo clockwise until it reaches the end 3 Turn the gear of the LIFT CAM SHAFT ASS Y in the direction indicated by the arrow b in the photo below counterclockwise until it reaches the end Figure1 14 Positioning in LIFT CAM SHAFT ASS Y adjustment 2 LIFT CAM SHAFT ASS Y PRESSURE ROLL...

Page 32: ...tom The part has a protection against reverse installation Figure 1 15 SOLENOID CAM spring location 3 3 5 CARRIAGE SHAFT CLIP location 1 Adjust the ellipse area of CARRIAGE SHAFT CLIP and the edge of TIMING SLIT STRIP FILM Figure 1 16 CARRIAGE SHAFT CLIP location Short Long SPRING SOLENOID CAM SOLENOID Red screws Ellipse Area of CARRIAGE SHAFT CLIP ...

Page 33: ...ps on the bottom side of the FAU Protective Sheet See the photo shown below one line inner from the outmost line Figure1 17 Applying white Sheet 3 Confirm the location to apply the white sheet For the confirmation lift up the document cover just a little and look into to visually confirm that the edges of the white sheet are not placed on the scanner top cover molded part OK Example The edges of t...

Page 34: ...1 27 NG Example The edges of the white sheet are located on the scanner top cover Figure1 19 Location confirmation to apply the white sheet the rear side and the right side NG example ...

Page 35: ...1 28 3 3 7 Grease application Figure 1 20 Grease application1 1 9 10 2 3 4 2 8 ...

Page 36: ...OIL KG107A 6 SPRING sliding portion 4 points FLOIL KG107A LIFT CAM SHAFT LIFT CAM SHAFT 7 PRESSURE ROLLER ASS Y sliding portion 4 points FLOIL KG107A CARRIAGE SHAFT 8 CARRAGE and CARRIAGE SHAFT sliding portion FLOIL KG107A CARRIAGE SHAFT CARRIAGE SHAFT SPRING L 9 CARRIAGE SHAFT sliding portion over the area more than 2 3 from the top end of the spring FLOIL KG107A CARRIAGE SHAFT SPRING L CARRIAGE ...

Page 37: ...ode and input a value between 0 100 with the numeric keys 3 4 User data flow COPY button Menu Special Copy 2 on 1 Copy Borderless Copy Image Repeat Auto Manual Vertical 4 3 2 1 Horizontal 4 3 Sticker Copy Small 2 Large 1 Fading Correction Copy Photo Scanning Size 4 x 6 5 x 7 Maintenance Settings Maintenance Nozzle Check Print Head Cleaning Head Deep Cleaning Auto Head Align Manual Head Align Rolle...

Page 38: ...d Switch OFF ON Two Sided Copy Setting Vertical Horizontal USA EUR COPY button Paper Setting button Paper Size Letter B5 A5 4 6 5 7 Credit card size A4 Media Type Plain Paper Glossy Photo Paper High Res Paper Transparency Photo Paper Pro Photo Plus Glossy Other Photo Paper Quality Normal Fine Fast Preset Ratio 25 MIN 70 A4 A5 86 A4 B5 95 A4 LTR 100 115 B5 A4 141 A5 A4 170 5 7 LTR 212 4 6 LTR 400 M...

Page 39: ... Settings FILM Settings Paper Size Media Type Quality Border Borderless PHOTO Menu Single image Print Multi image Print Special Photo Print Sticker Print Print All Image Photo Index Print DPOF Print Maintenance Settings PHOTO Settings Setting 1 Basic Paper Size Media Type Image Quality Bordered Borderless Settings Date Print Settings 2 Optimizer POP Vivid Photo Noise reduction Face brightener Figu...

Page 40: ...ng items are for telephone network control functions such as the selection signal transmission conditions and the detection conditions for the control signals sent from the exchange 5 TYPE TYPE setting The type setting makes the service data conform to a specific country communications standards There is only one setting item in this block 6 GENESIS UHQ function setting These setting items are for...

Page 41: ...n Press the Menu key Standby Copy Mode 2 Sevice data mode selection Press the SCAN COPY and then SCAN button 3 Menu item selection Select the menu item by pressing the button Press the OK button 4 Data registration Input the data and press the OK button Press the Stop Reset button to return to standby Figure 1 25 Service Data Setting Method ...

Page 42: ... Not used Not used Not used Not used Not used Not used Flash ROM version up Not used Service soft switch setting 7 6 5 4 3 2 1 0 SW01 SW02 SW03 SW04 SW05 SW06 SW07 SW08 SW09 SW10 SW11 SW12 SW13 SW14 SW15 SW16 SW17 SW18 SW19 SW20 SW21 SW22 SW23 SW24 SW25 SW26 SW27 SW28 SW29 SW30 SW31 to SW50 Not used SW50 1 0 0 0 0 0 0 0 0 0 0 1 0 0 No 2 MENU Not used 3 NUMERIC Param Not used 4 NCU Not used Figure ...

Page 43: ...N Z ITALY SPAIN PORTUGAL IRELAND HONG KONG CYGNUS P HONG KONG MALAYSIA HUNGARY SAF KOREA CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN RUSSIA ASIA POLAND EUROPE2 STANDARD Figure 1 27 Service Data 2 4 Caution 5 TYPE TYPE Setting For the machine type settings select according to the products as follows ...

Page 44: ...teriorate Do not change these settings Memo 7 PRINTER Printer function settings 1 At 5 INK ABS CAPA you can check or register the capacity of waste ink ejected during the cleaning operation For the waste ink capacity registration register a value between 0 100 with the numeric keys The absorption amount of the waste ink absorber is set based upon the amount that the BJ cartridge has ejected The se...

Page 45: ...CE DATA 3 SYSTEM DUNP MAIN V0 20 040806 0000 FA00 USB 00 00 CPU DD 01 01 QUAD 981111 0000 FFFF 11 DATE TIME 1 DISPLAY 2 SETTING Not used Date and time display Date and time setting Figure 1 29 Service Data 4 4 Caution If USER SW of 8 CLEAR is selected communication management data of user data is not deleted However if TEL or SERVICE SW is selected the communication management data of user data is...

Page 46: ...are not described in this manual except the new switches added to this model See the G3 Facsimile Service Data Handbook supplied separately for details of the switches Below are examples showing how to read bit switch tables Figure 1 31 How to Read Bit Switch Tables SW01 0 0 0 0 0 0 0 0 B i t 7 B i t 6 B i t 5 B i t 4 B i t 3 B i t 2 B i t 1 B i t 0 Service error code Error dump list Not used Not ...

Page 47: ...t used Bit 4 Even when Bit0 is set to Not output you can select whether or not to output 300 series Service Error Codes caused by hardware malfunction When Output is selected 300 series Serv ice Error Codes are displayed and in reports When Not Output is selected no Service Error Codes are displayed SW29 Flash ROM version up Bit Function 1 0 0 Not used 1 New Flash ROM version up YES NO 2 Not used ...

Page 48: ... a value between 0 100 with the numeric keys The absorption amount of the waste ink absorber is set based upon the amount that the BJ cartridge has ejected The settings of the waste ink capacity are stored in EEPROM of SPCNT BOARD When replacing the SPCNT BOARD check the waste ink capacity before the replacement and register the waste ink capacity at the new SPCNT BOARD after the replacement 6 CDR...

Page 49: ...00000 00000000 00000000 SW14 00000000 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 01000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000...

Page 50: ...0 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 00000000 SW47 00000000 000...

Page 51: ...000000 00000000 SW14 00000000 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000 1000000...

Page 52: ...000000 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 00000000 SW47 0000000...

Page 53: ...000 00000000 SW14 00000000 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000 10000000 1...

Page 54: ...000 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 00000000 SW47 00000000 0...

Page 55: ...00 00000000 SW14 00000000 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000 10000000 10...

Page 56: ...00 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 00000000 SW47 00000000 00...

Page 57: ...0000 00000000 SW14 00000000 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000 10000000 ...

Page 58: ...0000 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 00000000 SW47 00000000 ...

Page 59: ... 00000000 00000000 00000000 SW14 00000000 00000000 00000000 00000000 00000000 SW15 00000000 00000000 00000000 00000000 00000000 SW16 00000011 00000011 00000011 00000011 00000011 SW17 00000000 00000000 00000000 00000000 00000000 SW18 00000000 00000000 00000000 00000000 00000000 SW19 00000000 00000000 00000000 00000000 00000000 SW20 10000000 10000000 10000000 10000000 10000000 SW21 00000000 00000000...

Page 60: ...00000 00000000 00000000 00000000 00000000 SW41 00000000 00000000 00000000 00000000 00000000 SW42 00000000 00000000 00000000 00000000 00000000 SW43 00000000 00000000 00000000 00000000 00000000 SW44 00000000 00000000 00000000 00000000 00000000 SW45 00000000 00000000 00000000 00000000 00000000 SW46 00000000 00000000 00000000 00000000 00000000 SW47 00000000 00000000 00000000 00000000 00000000 SW48 000...

Page 61: ...6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 12 0 0 0 0 0 0 13 1300 1300 1300 1300 1300 1300 14 0 0 0 0 0 0 15 120 120 120 120 120 120 16 4 2 2 2 2 2 17 100 100 100 100 100 100 18 0 0 0 0 0 0 19 200 400 400 400 400 400 20 100 100 100 100 100 100 21 0 0 0 0 0 0 22 200 400 400 400 400 400 23 44 44 44 44 44 44 24 20 10 10 10 10 10 25 60 60 60 60 60 60 26 44 44 44 44 4...

Page 62: ...0 09 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 12 0 0 0 0 0 0 13 1300 1300 1300 1300 1300 1300 14 0 0 0 0 0 0 15 120 120 120 120 120 120 16 2 2 2 2 2 2 17 100 100 100 100 100 100 18 0 0 0 0 0 0 19 400 400 400 400 400 400 20 100 100 100 100 100 100 21 0 0 0 0 0 0 22 400 400 400 400 400 400 23 44 44 44 44 44 44 24 10 10 10 10 10 12 25 60 60 60 60 60 60 26 44 44 44...

Page 63: ...09 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 3500 12 0 0 0 0 0 0 13 1300 1300 1300 1300 1300 1300 14 0 0 0 0 0 0 15 120 120 120 120 120 120 16 2 2 2 2 2 2 17 100 100 100 100 100 100 18 0 0 0 0 0 0 19 400 400 400 400 400 400 20 100 100 100 100 100 100 21 0 0 0 0 0 0 22 400 400 400 400 400 400 23 44 44 44 44 44 44 24 10 10 10 10 10 10 25 60 60 60 60 60 60 26 44 44 44 4...

Page 64: ...6 6 6 6 6 6 10 5500 5500 5500 5500 4300 9000 11 3500 3500 3500 3500 3500 3500 12 0 0 0 0 0 0 13 1300 1300 1300 1300 1200 1300 14 0 0 0 0 0 0 15 120 120 120 120 120 120 16 2 2 2 2 2 2 17 100 100 100 100 100 100 18 0 0 0 0 0 0 19 400 400 400 400 400 400 20 100 100 100 100 100 100 21 0 0 0 0 0 0 22 400 400 400 400 400 400 23 44 44 44 44 44 44 24 10 10 10 10 10 10 25 60 60 60 60 60 60 26 44 44 44 44 4...

Page 65: ...09 6 6 6 6 6 6 10 5500 5500 5500 5500 5500 5500 11 3800 3500 3500 3500 3500 3500 12 0 0 0 0 0 0 13 1300 1300 1300 1300 1300 1300 14 0 0 0 0 0 0 15 120 120 120 120 120 120 16 2 2 2 2 4 4 17 100 100 100 100 100 100 18 0 0 0 0 0 0 19 400 400 400 400 200 200 20 100 100 100 100 100 100 21 0 0 0 0 0 0 22 400 400 400 400 200 200 23 44 44 44 44 44 44 24 10 10 10 10 20 15 25 60 60 60 60 60 60 26 44 44 44 4...

Page 66: ...50 08 0 0 0 0 0 09 6 6 6 6 6 10 5500 5500 5500 5500 5500 11 3500 3500 3500 3500 3500 12 0 0 0 0 0 13 1300 1300 1300 1300 1300 14 0 0 0 0 0 15 120 120 120 120 120 16 2 2 2 2 2 17 100 100 100 100 100 18 0 0 0 0 0 19 400 400 400 400 400 20 100 100 100 100 100 21 0 0 0 0 0 22 400 400 400 400 400 23 44 44 44 44 44 24 10 10 10 10 10 25 60 60 60 60 60 26 44 44 44 44 44 27 0 0 0 0 0 ...

Page 67: ...button 3 6 1 Test Mode FACTORY Mode Overview Test mode and FACTORY Mode can be executed by following the menu items from the display a PRINT EEPROM Test mode Can confirm EEPROM information in the printer Select 3 PRINTER 4 EEPROM from the test mode menu and press the OK button For the details please refer to 3 8 Confirmation 3 8 6 EEPROM information print b CD R calibration Test mode Compensates f...

Page 68: ...N PATTERN 1 2 SHUKKEN PATTERN 2 3 CD R CHECK PATTERN 4 EEPROM 5 ENDURANCE 6 CD R CALIBRATION 1 RELAY 2 TONAL 3 DTMF 4 G3 FAX 1 DS 2 DES 3 TRAY 4 VALUE 5 CD R TRAY 6 MAIN CAM 7 PE 8 U TURN CAM 9 ASF CAM 1 INTERFACE 4 EEPROM CLEAR 1 INK COUNT 2 PURGE FLAG TEST MODE Menu button FACTORY MODE Menu button indicates that these are not used in the field Figure 1 32 Test Mode ...

Page 69: ...ory mode menu 1 PANEL 2 PRINTER 3 CCD SELF CHECK 4 SCAN 5 FILM SCAN 6 G3 TX 7 IRDA 8 CR GEAR ADJUST 9 CD R MANUAL SHUKKEN PURGE CD R FACTORY MODE indicates that these are not used in the field Figure 1 33 Factory Mode ...

Page 70: ...y after the display test When the Color Start key is pressed all the lamps on the control panel light Check for any LED that does not light during the test c Operation key test The Operation key test is selected by pressing the Color Start key after the LED lamp test In this test you press the key corresponding to the displayed character to put it out The table giving the correspondence between th...

Page 71: ...t Print check items On the service test print sample below confirm the following items Check 1 nozzle check pattern Ink shall be ejected from all nozzles Check 2 top of form accuracy The line shall not extend off the paper Check 3 vertical straight lines The line shall not be broken Check 4 halftone There shall be no remarkable streaks or unevenness xxxx Vx xx USB xxxxxx F A xxxxxx D xxx x CDR xxx...

Page 72: ...1 65 Service test print sample Figure 1 34 Service test print Check 1 Nozzle check pattern Check 3 Straight line Check 2 Top of from accuracy Check 4 Halftone ...

Page 73: ...r button or the left cursor button to select 7 IRDA In this test it is confirmed whether an infrared data communication from a cellular phone is performed correctly Perform the infrared data communication and check that TEST OK is displayed on LCD Data received in this test is not output 3 7 Upgrading the version of SPCNT flash ROM To upgrade the version of flash ROM always down load via USB inter...

Page 74: ...0000 ID 04 IL BK 000 C 01 M 000 Y 000 C2 000 M2 000 PBK 000 Printed items 1 Model name 2 ROM version 3 Connected I F USB1 1284 4 Waste ink amount 5 Installation date 6 Operator call service call error record 7 Last printing time 8 Purging count manual deep cleaning timer dot count ink tank or print head replacement 9 Cleaning time BK CL 10 Print head replacement count 11 Ink tank replacement count...

Page 75: ...ess print pages 25 L 4x6 print pages 26 Number of CD Rs printed 27 CD R print position adjustment 28 CD R sensor correction value 29 Print head temperature BK CL 30 Inside temperature 31 Line inspection information HDEEPROM 32 Version 33 Serial number 34 Lot number 35 Print head ID 36 Ink ejection level BK C M Y C2 M2 PBK ...

Page 76: ... cloth to avoid scratching the components Never use volatile liquids such asthinners benzene acetone or any other chemical cleaner to clean the machine these can damage the machine s components 4 2 Cleaning The Exterior Wipe the machine s exterior with a clean soft lint free damp cloth 4 3 Cleaning the Scan area Wipe the Platen Glass A and the inner side of the Document Cover white area B with a c...

Page 77: ...machine 2 Remove any paper from the Auto Sheet Feeder and Cassette 3 Select the paper source with Feed Switch 4 Press Menu repeatedly until Maintenance Settings appears then press OK twice 5 Use Right cursor or Left cu rsor to select Roller Cleaning 6 Press OK The machine starts cleaning the roller 7 When cleaning has finished repeat steps 3 to 6 for a total of two times 8 Load A4 or letter size p...

Page 78: ...oad it in the paper support with the outside edge of the fold facing down 4 Press Menu repeatedly until Maintenance Settings appears then press OK twice 5 Use Right cursor or Left cu rsor to select Bottom Cleaning 6 Press OK The paper is fed and output MEMO If this component is still dirty after performing the operation described above use a clean cotton bud to remove ink stain paper powder and du...

Page 79: ... in Figure A below to prevent the fixing tool from caught into the inside of the printer b Insert the fixing tool between the carriage and the middle flame unit and securely fix it with tape as shown in Figures B and C below Note The tape should be similar to the polyester tape used at shipment which will not easily be torn or removed or leave adhesive on the unit when removed Leave a sufficient l...

Page 80: ... pigment black ink is likely to dry For this reason keep the print head installed in the printer even during transportation 2 Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation ...

Page 81: ...Part 2 Technical Reference ...

Page 82: ...opriately set the print head position alignment by scanning the print pattern shown below The folloings are detected during the automatic print head position alignment If an error is detected AUTO HEAD ALIGN ERROR LCD message is displayed 1 Detecting Paper Size Detecting Paper Width an error is detected if the paper width is too short Detecting Paper Length an error is detected if the length is sh...

Page 83: ...he Solutions how to avoid the troubles 1 The printing surface of paper is dirty Cause Due to accumulated ink mist The phenomena will be the following two types a A vertical line is printed incorrectly stain on the platen rib Solution Clean the interior of the main unit b A holizontal stain is printed around 10 mm from the top edge of paper back side stain in the interior of the double side unit So...

Page 84: ...printing 0 14 BK 30 BK Timer cleaning 3 3 Black Color If 120 to 336 hours have elapsed since the previous Black Color cleaning till the start of the next printing 0 14 BK 0 50 color 30 BK 35 color Timer cleaning 4 All in sequence If 336 to 504 hours have elapsed since the previous Black Color cleaning till the start of the next printing 0 45 BK 1 00 Color 60 Timer cleaning 5 All in sequence If 504...

Page 85: ... 50 Color If the print head has not been capped before power on All in sequence 0 30 BK 1 00 Color 45 All in sequence 1 The dots since the previous cleaning are counted by Black and Color separately For this reason the cleaning mode may differ according to Black or Color 2 When 24 to 60 hours have elapsed since the previous Black cleaning timer cleaning 0 is performed However this cleaning will be...

Page 86: ...e W B draft W B standard W B fine Resolution dpi 150x600 600x600dpi 600x600dpi BK CMYBK CMYBKcm No of passes 1 pass 1 pass 4 passes Mode W B draft W B standard W B fine Resolution dpi 150x600 1200x1200dpi 1200x1200dpi CMYBK CMYBK CMYBKcm No of passes 1 pass 1 pass 4 passes Mode color and W B fine filme copy Resolution dpi 1200x1200dpi 1200x1200dpi CMYcmk CMYcmk No of passes 4 passes 6 passes Mode ...

Page 87: ...uality Standard High SP 101D Resolution dpi 1200x1200 1200x1200 Pass 4 pass 6 pass Print control Ink 4 color 2 4 color 2 High Resoluton Paper Print Quality Standard High HR 101S Resolution dpi 1200x1200 1200x1200 Pass 4 pass 6 pass Print control Ink 4 color 2 4 color 2 Postal Card Print Quality Standard High Resolution dpi 1200x1200 1200x1200 Pass 2 pass 4 pass Print control Ink 5 color 5 color Po...

Page 88: ...t Quality Draft Standard High SP 101 SG 101 Resolution dpi 1200x1200 1200x1200 1200x1200 Pass 3 pass 4 pass 6 pass Print control Ink 4 color 2 4 color 2 4 color 2 Matte Photo Paper Print Quality Standard High MP 101 Resolution dpi 1200x1200 1200x1200 Pass 4 pass 6 pass Print control Ink 4 color 2 4 color 2 Glossy Photo Paper Print Quality Standard High GP 401 Resolution dpi 1200x1200 1200x1200 Pas...

Page 89: ...Standard High Resolution dpi 1200x1200 1200x1200 Pass 2 pass 4 pass Print control Ink 5 color 5 color Postal Card for Inkjet printer Print Quality Draft Standard High Supporting Duplex Resolution dpi 1200x1200 1200x1200 1200x1200 Printing only in using Pass 2 pass 4 pass 6 pass the Postal Card application Print control Ink 4 color 2 4 color 2 4 color 2 6 Camera Direct Printing at PC Printer Driver...

Page 90: ...iation in the top of form accuracy A5 or legal size In the low temperature and low humidityenvironment Not solved even when the number of sheets stacked in the auto sheet feeder or the cassette is reduced Due to decrease of paper feed capability in the low temperature and low humidity environment Set the top margin to 4mm or more Print start position varies 4 B Print results Skewed paper feeding M...

Page 91: ... end when paper dose not get any soiling 2 If soiling on the paper still remains after 3 times of Bottom plate cleaning wipe the platen rib s and their surroundings with a cotton swab Paper gets smeared The back side of paper gets smeared 7 B Print results Soiling on paper in automatic duplex printing lines or streaks perpendicular to the paper feed direction Automatic duplex printing Photo Paper ...

Page 92: ...t and by setting only a single sheet of paper in the auto sheet feeder manually print each side of paper Scratches on the PF return lever due to paper feeding from the cassette and duplex printing path 2 Location to clean in servicing when soiling on paper in automatic duplex printing persists Occurrence level A The symptom is likely to occur frequently Caution required B The symptom may occur und...

Page 93: ...Part 3 Appendix ...

Page 94: ... 6 10 x 15cm 4 x 6 Photo Paper Plus Glossy Photo Paper Pro Photo Paper Plus Semi Gloss Glossy Photo Paper Photo Sticker 13x 18 cm 5 x 7 Photo Paper Plus Glossy A4 8 5 x 11 Photo Paper Plus Glossy A4 Letter Photo Paper Pro A4 Letter Photo Paper Plus Semi Gloss A4 Letter Glossy Photo Paper A4 Letter Credit Card size Glossy Photo Paper This setting is available for specified Canon Cameras only If usi...

Page 95: ...nsions opened Weight Standard 13 7kg Including Print Head and Ink Tank 0 2kg Scanner Function Type Flatbet Reading System Sensor Type 2400dpi staggerd CCD ADF NO Reading Resolution 2400 x 4800 dpi max Gradation bit Color Input 48bit Color OutPut 24bit Gray Input 16bit Gray Output 8bit Maximum Document Size 216 mm x 297 mm Effective Scanning Width mm 216 mm Local Scan Driver TWAIN YES WIA YES Print...

Page 96: ...Ink Jet Black White Draft 25 ppm Color Fast 17 ppm Scanning Density Adjustment YES Manual 9 positions Multipule Copies 99 Preset RE Ratio YES Enlarge Max YES 4 x 6 TR YES 5 x 7 TR YES Reduction 100 YES A4 TR YES Zoom YES Zooming Range 25 400 Auto Magnification Selection AMS YES Image Quality B W Fast Normal Fine photo Color Fast Normal Fine photo Energy Saving Mode YES 15 min 1 hour 4 hour 8 hour ...

Page 97: ...PRINTED IN JAPAN IMPRIME AU JAPON CANON INC ...

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