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Writing Error/Output Error/Communication Error
Check1
If the
POWER
lamp is off, make sure that the power plug is plugged in, then
turn the machine on.
While the
POWER
lamp is flashing, the machine is initializing. Wait until the
POWER
lamp stops flashing and
remains lit.
Check2
Make sure that the printer port is configured appropriately in the printer driver.
* In the following instructions, "XXX" signifies your machine's name.
1. Log on as a user account with administrator privilege.
2. Select items as shown below.
• In Windows 8.1 or Windows 8, select
Control Panel
from the
Settings
charm on
Desktop
>
Hardware and Sound
>
Devices and Printers
.
• In Windows 7, select
Devices and Printers
from the
Start
menu.
• In Windows Vista, select the
Start
menu >
Control Panel
>
Hardware and Sound
>
Printers
.
• In Windows XP, select the
Start
menu >
Control Panel
>
Printers and Other Hardware
>
Printers
and Faxes
.
3. Open the properties of printer driver for the machine.
• In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series Printer" icon (where
"XXX" is your machine's name), then select
Printer properties
.
• In Windows Vista or Windows XP, right-click the "Canon XXX series Printer" icon (where "XXX" is
your machine's name), then select
Properties
.
4. Click the
Ports
tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer"
appearing in the
Printer
column is selected for
Print to the following port(s)
.
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
• If the setting is incorrect:
Reinstall the MP Drivers with the Setup CD-ROM or install them from our website.
• Printing does not start even though the machine is connected to the computer using a USB cable
and the port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select
My Printer
on the
Start
screen to start
My Printer
. If
My
Printer
is not displayed on the
Start
screen, select the
Search
charm, then search for "
My Printer
".
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to
set the correct printer port, then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click
Start
and select
All programs
,
Canon
Utilities
,
Canon My Printer
,
Canon My Printer
, then select
Diagnose and Repair Printer
. Follow
the on-screen instructions to set the correct printer port, then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from
our website.
816
Summary of Contents for PIXMA MG5600 Series
Page 88: ...88 ...
Page 122: ...Safety Guide Safety Precautions Regulatory and Safety Information 122 ...
Page 129: ...Main Components Front View Rear View Inside View Operation Panel 129 ...
Page 131: ... 10 platen glass Load an original here 131 ...
Page 144: ...Loading Paper Originals Loading Paper Loading Originals 144 ...
Page 172: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 172 ...
Page 221: ...Note The effects of the quiet mode may be less depending on the print quality settings 221 ...
Page 235: ...Language selection Changes the language for messages and menus on the LCD 235 ...
Page 246: ...Information about Network Connection Useful Information about Network Connection 246 ...
Page 293: ...5 Delete Deletes the selected IP address from the list 293 ...
Page 324: ...Checking the Ink Status with the Ink Lamps 324 ...
Page 358: ...Note Selecting Scaled changes the printable area of the document 358 ...
Page 369: ...Related Topic Changing the Printer Operation Mode 369 ...
Page 393: ...Note During Grayscale Printing inks other than black ink may be used as well 393 ...
Page 398: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 398 ...
Page 485: ...9 Press the Color button The machine starts printing 485 ...
Page 516: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 516 ...
Page 599: ...Related Topic Scanning Items Larger than the Platen Image Stitch 599 ...
Page 620: ...620 ...
Page 643: ...Related Topic Scanning in Basic Mode 643 ...
Page 696: ...When scanning is completed the scanned image appears in the application 696 ...
Page 756: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 756 ...
Page 840: ...1401 Cause The print head may be damaged Action Contact the service center 840 ...
Page 841: ...1403 Cause The print head may be damaged Action Contact the service center 841 ...
Page 842: ...1405 Cause The print head may be damaged Action Contact the service center 842 ...
Page 849: ...1660 Cause The ink tank is not installed Action Install the ink tank 849 ...
Page 877: ...5B00 Cause Printer error has occurred Action Contact the service center 877 ...
Page 878: ...5B01 Cause Printer error has occurred Action Contact the service center 878 ...
Page 879: ...5B12 Cause Printer error has occurred Action Contact the service center 879 ...
Page 880: ...5B13 Cause Printer error has occurred Action Contact the service center 880 ...
Page 881: ...5B14 Cause Printer error has occurred Action Contact the service center 881 ...
Page 882: ...5B15 Cause Printer error has occurred Action Contact the service center 882 ...