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Canon PIXMA MG5500 Series Online Manual Download Page 156

Maintenance Procedure

If print results are blurred or colors are not printed correctly, the print head nozzle is
probably clogged. Follow the procedure below to print the nozzle check pattern, check the
print head nozzle condition, then clean the print head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the
print head may improve print quality.

Important

Do not rinse or wipe the print head and ink tank. This can cause trouble with the print

head and ink tank.

Note

Before performing maintenance

Make sure that the orange protective tape does not remain on the ink tank.

Open the operation panel and make sure that the lamp on the ink tank is lit red. If the

lamp is flashing or off, take appropriate action.

Checking the Ink Status with the Ink Lamps

Increasing the print quality in the printer driver settings may improve the print result.

Changing the Print Quality and Correcting Image Data

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Summary of Contents for PIXMA MG5500 Series

Page 1: ...MG5500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English ...

Page 2: ...puter or Smartphone with Google Cloud Print 26 Use PIXMA Cloud Link 28 Application Management 35 Cloud Windows 40 Using Canon Inkjet Cloud Printing Center 43 Printing Your Printer Registration ID 55 Canon Inkjet Cloud Printing Center window 56 Requirements for Canon Inkjet Cloud Printing Center operation 70 Using Remote UI 71 Printing from AirPrint Compliant Device 74 How to Use Print from E mail ...

Page 3: ...es You Cannot Use 128 Printing Area 129 Printing Area 130 Other Sizes than Letter Legal Envelopes 132 Letter Legal 133 Envelopes 134 Loading Originals 135 Loading Originals on the Platen Glass 136 How to Load Originals for Each Function 138 Originals You Can Load 141 How to Detach Attach the Document Cover 142 Replacing an Ink Tank 143 Replacing an Ink Tank 144 Checking the Ink Status 150 Checking...

Page 4: ...ine Bottom Plate Cleaning 185 Cleaning the Protrusions inside the Machine 187 Changing the Machine Settings 188 Changing Machine Settings from Your Computer 189 Changing the Print Options 190 Registering a Frequently Used Printing Profile 192 Managing the Machine Power 194 Reducing the Machine Noise 196 Changing the Machine Operation Mode 198 Changing the Machine Settings on the LCD 200 Changing t...

Page 5: ...Machine 239 Viewing the Modified Settings 240 Screens for Network Connection of IJ Network Tool 241 Canon IJ Network Tool Screen 242 Configuration Screen 245 Wireless LAN Sheet 246 Search Screen 248 WEP Details Screen 250 WPA Details Screen 251 WPA2 Details Screen 252 Authentication Type Confirmation Screen 253 PSK Passphrase and Dynamic Encryption Setup Screen 254 Setup Information Confirmation S...

Page 6: ...ns 287 About Firewall 288 Tips for Ensuring Optimal Printing Quality 289 Useful Information about Ink 290 Key Points to Successful Printing 292 Be Sure to Make Paper Settings after Loading Paper 293 Canceling a Print Job 294 Key to Enjoying Consistent Printing Quality 295 Precautions for Safe Transport of the Machine 296 Legal Limitations on Use of Your Product and Use of Images 298 Specifications...

Page 7: ...d on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the des...

Page 8: ...fe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need t...

Page 9: ...trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Google Cloud Print Google Chrome Android and Google Play are either registered trademarks or trademarks of Google Inc Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporate...

Page 10: ...ctions You can find target pages easily by entering your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting Errors You can obtain more accurate search results by entering your product s model name and a support code Example W...

Page 11: ...h window and perform a search Searching for Reference Pages You can search for reference pages described in this guide by entering your model name and a page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from H...

Page 12: ...Window Used in Operation Explanation In this guide most of the operations are described based on the windows displayed when Windows 8 operating system called Windows 8 below is used 12 ...

Page 13: ...y utilizing various functions Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials and print them 13 ...

Page 14: ...Garden you can register the names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatical...

Page 15: ...ly according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do with My Image Garden for details Connect Wirelessly with Ease in Access Point Mode The machine supports access point mode in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router Swit...

Page 16: ...e Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided It is easily accessible from Quick Menu CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloaded PREMIUM Contents can be printed...

Page 17: ...t Your Days Use Print Your Days to collect Facebook photos of memories of parties and travel recent activity of your family and friends your hobbies etc then create and print a work of art Print Your Days is available from the Print Your Days Facebook page 17 ...

Page 18: ...plication that supports this service and use it directly without using your computer In addition to printing photos and documents from various applications you can register and manage applications Refer to Use PIXMA Cloud Link for details Upload Scanned Images Easily to the Web If you use Evernote or Dropbox on your computer you can easily upload scanned images to the web Uploaded images can be ut...

Page 19: ...e Cloud Print is a service provided by Google Inc By using Google Cloud Print you can print from anywhere with applications or services supporting Google Cloud Print Refer to Printing with Google Cloud Print for details Print Directly from iPad iPhone or iPod touch with Apple AirPrint The machine is compatible with the AirPrint function of Apple iOS devices You can directly print e mails photos we...

Page 20: ...ing up your printer beforehand Refer to How to Use Print from E mail for details Print Easily from a Smartphone with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone without using a computer PIXMA Printing Solutions can be downloaded from App Store and Google Play Pri...

Page 21: ...ploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online...

Page 22: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the machine and Internet connection are required to register the machine and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 23: ...above may change without prior notice Registering the Machine with Google Cloud Print Register the machine with Google Cloud Print The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering Because the authentication URL is printed from machine when the authentication process is performed prepare A4 or Letter sized plain paper ...

Page 24: ...evice Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on screen instructions Note Perform the authentication process with your Google account which you have gotten in advance 10 When the message that the registration is complete is displayed on the LCD of the machine select OK When authentication process is complete ...

Page 25: ... owner changes or if you want to re register the machine delete the machine from Google Cloud Print by following the steps below 1 Make sure that the machine is turned on If your printer has a LCD monitor 2 Display the Home screen 3 Select Setup 4 Select Web service setup Web service connection setup Google Cloud Print setup Delete from Google Cloud Print 5 When the confirmation screen to delete t...

Page 26: ...s or services supporting Google Cloud Print When the preparation for printing with Google Cloud Print is complete and when the machine is turned on the machine receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the machine may not receive the print data While printing with Google Cloud Print the printing may...

Page 27: ...m Google Cloud Print immediately When the machine cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below Important Depending on your printer model this function may not be available 1 Make sure that the machine is turned on 2 Display the Home screen 3 Select Setu...

Page 28: ...so use these functions from your smartphone or tablet device Important In certain countries PIXMA Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps For such apps please set up an account beforehand To find out which models support PIXMA Cloud Link check the Canon homepage The screen display may change without...

Page 29: ...ens the operation procedures and the functions may change If you register a photo sharing service to your printer and then later update the printer firmware the photo sharing service will be deregistered Please perform the account setup again Preparing to use PIXMA Cloud Link from your printer Follow the steps described below to register the printer information The screen display differs depending...

Page 30: ... you select Yes the user information registration is canceled and you return to the Home screen If you selected Disagree you can still use this service later You can print the displayed information by pressing the Start button 6 On the Time zone screen select the time closest to your region and then select Next 7 In the time zones list select the region closest to you For some regions a screen for...

Page 31: ...oto printing procedure by using CANON iMAGE GATEWAY as an example Important The available functions differ depending on the app The printing procedure differs depending on the app You need to get the account and register photo and other data beforehand The following file formats can be printed jpg jpeg pdf docx doc xlsx xls pptx ppt txt and rtf The file formats that can be printed differ depending...

Page 32: ...ccount and password and log in Otherwise the operation of the product after the login is not guaranteed After logging in you may be asked from an external service to agree to use their app Agree if you are using the app 3 In the displayed album list select the album of your choice 4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print ...

Page 33: ...nd the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If the problem is not resolved use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer If you still cannot print see the troubleshooting page for your model on the Home of the Online Manual Note With a...

Page 34: ... in the documentation and or other materials provided with the distribution Neither the name of the University of Cambridge nor the name of Google Inc nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED ...

Page 35: ...avorite apps to the printer Follow the steps described below to add apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add delete 3 Select Register apps 4 On the list select the category of the app 5 From the displayed apps list select the app that you want to register 35 ...

Page 36: ...ep 5 To end the app registration select Back and return to the cloud s Main screen Important Some apps may require you to have an account before using the app If this is the case get the account beforehand Delete apps You can delete unnecessary apps from the apps list Follow the steps described below to delete apps 1 From the printer home screen select Cloud 2 On the cloud s Main screen select Add...

Page 37: ...n ink 5 Select Delete When the deletion is finished the app will be deleted from the apps list on the main screen To delete another app repeat the procedure from step 4 To end the app deletion select Back and return to the cloud s Main screen Sort apps You can sort apps displayed on the apps list Follow the steps described below to sort apps 1 From the printer home screen select Cloud 2 On the clo...

Page 38: ... select the app that you want to sort Note Description of displayed icons Cannot be used because it is not yet released or not available in your region Can be used with genuine Canon ink 5 Use buttons to move the app 6 Select Done 38 ...

Page 39: ...Sorting is complete To continue the sorting repeat the procedure from step 4 To end the sorting select Back and return to the cloud s Main screen 39 ...

Page 40: ...connected to the Internet 2 From the printer home screen select Cloud The cloud s Main screen appears You can use areas shown below to perform various functions including adding starting and managing apps and printing photos and documents 1 Display area 2 Add delete button 3 Manage button Important Some apps may require you to have an account before using the app If this is the case get the accoun...

Page 41: ...s Cannot be used because it is not yet released or not available in your region Can be used with genuine Canon ink 2 Add delete button Use this button to add delete and sort apps Register apps Select this to add your favorite apps See here for details on how to add apps Delete apps Select this to delete registered apps See here for details on how to delete apps Sort Select this to sort the apps li...

Page 42: ...t you need to log in again You may lose the settings with some apps License agreement Privacy statement This shows the license agreement and privacy statement Press the Start button to print the displayed information Settings Select this to set the time zone Select your region on the list For some regions you can set whether or not to apply the daylight saving time setting Important If you cannot ...

Page 43: ... from your computer you can manage the apps Important The screen display may change without prior notice Before using Canon Inkjet Cloud Printing Center Preparations before using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Troubleshooting Canon Inkjet Cloud Printing Center Before using Canon Inkjet Cloud Printing Center First check your environment Printer specifica...

Page 44: ...ments See here for the operating requirements for computers smartphones and tablet device Important This service may not be available in certain countries or regions Also even if the service is available there are apps that cannot be used in certain regions Preparations before using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center you need to follow the steps descri...

Page 45: ...L of the authentication site and the Printer registration ID Set A4 size or Letter size plain paper and select OK The authentication URL and Printer registration ID are printed Note You will use this printed page in the next step Important The operation to complete the registration should be done within 60 minutes 45 ...

Page 46: ...of the web browser while an operation is processing The screen may not transition properly 1 Use the web browser on your PC smartphone tablet or other devices to access the authentication URL 2 On the Login screen select Create new account 3 Enter the E mail address and Printer registration ID of the printer s owner and then select OK 46 ...

Page 47: ...fication if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered an incorrect e mail address 4 The registration page URL is sent to the e mail...

Page 48: ... License agreement Privacy statement 3 Configure required settings on the User information input screen and then select OK 48 ...

Page 49: ...saving time Password Enter the login password for Canon Inkjet Cloud Printing Center Password Confirmation Enter the password again for confirmation Important There are character restrictions for the password as shown below The password needs to be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive The registration is completed The...

Page 50: ...Center When the user registration is completed you can log in to the Canon Inkjet Cloud Printing Center and use the service 1 From your PC smartphone or tablet access the service login URL http cs c ij com 2 On the Login screen enter the E mail address and Password and then select Log in Important The e mail address and password are case sensitive Make sure the case is correct 50 ...

Page 51: ...ging apps that work in conjunction with this product s cloud functionality and checking the ink status For the description of the screens and operation see here Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example Important The available functions differ depending on the app The printing procedure differs depending on the app You need t...

Page 52: ...r the information according to the instructions on the authentication screen and then select Log in 3 In the displayed album list select the album of your choice 4 In the displayed image list select the image that you want to print and then select Next 52 ...

Page 53: ...5 Make the necessary print settings and then select Print 6 A print job completion message appears and printing starts 53 ...

Page 54: ...rinter was purchased If the registered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be ...

Page 55: ... this function you must connect this printer to the Internet 2 From the home window select Setup Web service setup Web service connection setup IJ Cloud Printing Center setup Register with this service 3 In the registration confirmation window click Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site...

Page 56: ...enter your password If you fail you will not be able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using Then select Update to switch the language display E mail address Enter the e mail address that you entered in the user registration Password Enter the password that you entered in the user registration Important...

Page 57: ... license info PC only The licensing information of Canon Inkjet Cloud Printing Center is displayed About Canon Inkjet Cloud Printing Center This displays the descriptions of this service Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears You can use areas shown below to start add and manage apps If you are using a smartphone or tablet t...

Page 58: ...rinting Center change the printer name delete printers add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer Change the printer name When you select a screen to change the printer name appears Follow the instructions on the screen to change the name Delete printers 5...

Page 59: ...anteed to operate for each e mail address Copy apps Select this to copy apps added in the selected printer to another printer When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK 2 Printer name area The registered name of the printer selected is displayed You can change the printer name in Mng printer 3 Context menu When you select the co...

Page 60: ...stered apps You can use the buttons to change the display order of apps When you finish sorting press the Done button to confirm the order Latest notices This displays the latest notices The symbol indicates that there is a new unread notice 60 ...

Page 61: ...non Inkjet Cloud Printing Center 4 Display area The display changes based on the menu you select 5 Menu area The following 4 menu buttons are displayed Apps This displays the list of registered apps in the Display area The Sort screen appears when you select Sort in the context menu Config This displays the Register apps screen in the Display area The display can be toggled between Registered and ...

Page 62: ...enter are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or not available in your region Can be used with genuine Canon ink 62 ...

Page 63: ...splay time depending on the printer status Status This screen displays the print status and the print history You can check the print status by looking at Print status list and the print history by looking at Print history You can also cancel print jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete If you are using a PC 1 Mng printer butt...

Page 64: ...nters add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer Display update date time of the printer information This displays the date and time the printer information was last updated refreshes the information Change the printer name When you select a screen to chan...

Page 65: ...Cloud Printing Center You need a Printer registration ID to add a printer Note Up to 16 printers are guaranteed to operate for each e mail address Copy apps Select this to copy apps added in the selected printer to another printer When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK 2 Printer name area The registered name of the printer s...

Page 66: ...rder button and confirm the order Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category ...

Page 67: ...w much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Status This screen displays the print status and the print history You can check the print status by looking at Print status list and the print histo...

Page 68: ... up to 40 items 5 Information area This display other information including the privacy statement and other companies licensing information 6 Global navigation area The User information Instructions and Log out buttons are displayed Press the User information to change the settings 7 Display area The display changes based on the menu you select 68 ...

Page 69: ...69 ...

Page 70: ...24 0 1312 60 or later Mac OS X v 10 4 11 10 8 Safari 5 1 5 3 When you use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later If you are using Windows XP Canon recommends that you use another browser such as Mozilla Firefox When using a smartphone or a tablet device OS Browser Resolution iOS 5 1 or later OS standard browser ...

Page 71: ... the machine is connected to the LAN and the LAN environment is connected to the Internet Note that the customer is responsible for paying all Internet connection fees 1 Check that the machine has been turned on If your printer has a LCD monitor 2 From the home window select Setup Device settings LAN settings Confirm LAN settings WLAN setting list or LAN setting list Then from the displayed window...

Page 72: ...puter smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in Checking the printer IP address 2 Remote UI startup The Remote UI starts and the top window is displayed Printer status This function displays printer information such as the remaining ink amount the status and detailed error inf...

Page 73: ... Print setup This function allows you to register this machine to Google Cloud Print or delete the machine Firmware update This function allows you to update the firmware and check version information Manual Online This function displays the Online Manual Network Configuration This function displays the network settings 73 ...

Page 74: ...rst check your environment AirPrint Operation Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this machine must be connected to the same Wi Fi network Printing with AirPrint 1 Check that this machine...

Page 75: ...y not be displayed If an app does not let you use printer options you cannot print from that app Note The printer options differ depending on the app and model you are using Normally when you tap Print and select a model name the displayed printer options will include up to the following four options Printer Select a model that can be used in your wireless LAN 75 ...

Page 76: ...o the specified settings Paper Size With AirPrint the paper size is selected automatically according to the app being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U...

Page 77: ...leshooting If the document does not print check the following 1 Check that the machine power is on If the machine power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the machine is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the machine has enough paper and ink 4 If your printer has a LCD monitor c...

Page 78: ...N connection Confirm that the machine is connected to the wireless LAN and then try printing If Bonjour on the machine is disabled AirPrint cannot be used Check the LAN settings on the machine and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple product or app 78 ...

Page 79: ...ection Important The user will bear the cost of Internet access This function may not be available in some countries regions Depending on your printer model this function may not be available Printer software firmware version If the printer s firmware version is earlier than Ver 2 000 you need to update the firmware You can execute firmware update from Remote UI or from your printer To execute the...

Page 80: ...l can be printed E mail messages cannot be printed Encrypted Adobe PDF files password protected files and files that are set to print disabled cannot be printed Files that are attached as compressed files cannot be printed Files other than Adobe PDF files and JPEG files cannot be printed Supported Number of Files and File Sizes Up to 10 attachment files can be printed The maximum size of an e mail...

Page 81: ... and click Register A URL of the member registration page is sent to the e mail address of the newly registered member 3 Registered member accesses to the URL that is included in the e mail and complete the registration You can use this service from registered e mail address Note You can register up to 500 members Print from E mail Troubleshooting The Document Does Not Print If You Cannot Register...

Page 82: ...j com po Note For a wireless LAN connection after the printer is turned on it may take a few minutes before communication becomes possible Confirm that your printer is connected to the wireless LAN and then try printing If You Cannot Register to the Service or Delete the Service If You Cannot Register to the Service If the printer operation panel display the message Failed to register with Print f...

Page 83: ...s deleted and Print from E mail can no longer be used If you want to use this service again you must re register the printer and the printer owner For information about the re registration procedure see Preparing to Use Print from E mail Even if users other than the owner were registered as members repeat the registration starting from here Trademarks Windows is a trademark or registered trademark...

Page 84: ...the home window and select Setup Web service setup Web service connection setup Print from E mail setup Register printer From the operation panel of this machine display the home window and select Web service Web service setup Cloud settings Print from E mail setup Register printer 3 Follow the instructions on the screen and print the printer registration URL and PIN code Important Do not turn off...

Page 85: ...aintenance starts 4 In the Printer Owner Registration window enter the information shown below and click Next User Name Enter any name The name that you enter is displayed at login Important The maximum number of characters that can be entered is 30 Language Select the language that you are using The language that you select is used in notification e mails such as print start notices Time Zone Ref...

Page 86: ... mail Important You have to complete the registration within 30 minutes 2 Enter the registered e mail address of the printer s owner the temporary password and click Log In 3 Set a password of your choice and click Register When the password setting process is completed the printer s e mail address and the service s URL are displayed and the printer s registration process is completed Important Wh...

Page 87: ...w Zagreb Brussels Copenhagen Madrid Paris Belgrade Bratislava Budapest Ljubljana Prague West Central Africa UTC 02 00 Athens Bucharest Istanbul Amman Windhoek Jerusalem Cairo Harare Pretoria Beirut Helsinki Kyiv Riga Sofia Tallinn Vilnius Minsk UTC 03 00 Kuwait Riyadh Tbilisi Nairobi Baghdad Moscow St Petersburg Volgograd Tehran UTC 04 00 Abu Dhabi Muscat Yerevan Baku Port Louis Kabul UTC 05 00 Is...

Page 88: ...g Machine Settings from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Inf...

Page 89: ...Safety Guide Safety Precautions Regulatory and Safety Information 89 ...

Page 90: ...to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick bo...

Page 91: ...the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular...

Page 92: ...7 1 800 652 2666 Users in Canada This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This equipment complies with IC radiation exposure limits set forth for an uncontr...

Page 93: ...s that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about where you can drop off your waste equipment for recycling please contact your local city office waste authority approved WEEE scheme or your household waste disposal service For more information reg...

Page 94: ... wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode please consider that this device may then only switch to a lower energy level after a longer period of time or not at all Canon does not recommend extending the Activation Times from the optimum ones set as default Energy Star The Energy Star programme is a voluntary scheme to promote the development a...

Page 95: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel 95 ...

Page 96: ...Main Components Front View Rear View Inside View Operation Panel 96 ...

Page 97: ...guides Slide to align with both sides of the paper stack 4 feeder Load various sizes or types of paper which you can use on the machine Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 front tray Open to load paper or perform the print operation 6 paper support Extend t...

Page 98: ... 8 paper output support Extend to support ejected paper 9 paper output tray Printed paper is ejected Open it before printing 10 platen glass Load an original to copy or scan 98 ...

Page 99: ...d connector Plug in the supplied power cord 3 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 99 ...

Page 100: ...ps Lights or flashes red to indicate the ink tank status Checking the Ink Status with the Ink Lamps 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing an Ink Tank 100 ...

Page 101: ... screen LCD and Operation Panel 3 LCD Liquid Crystal Display Displays messages menu items and the operational status Confirming that the Power Is On 4 buttons Specifies the number of copies to copy or print 5 Black button Starts black white copying scanning etc 6 Color button Starts color printing copying scanning etc 7 Stop button Cancels operation when print copy or scan job is in progress 8 Ala...

Page 102: ...ns the LCD to the previous screen 12 Function buttons Used to select menus on the HOME screen or select a function menu displayed at the bottom of the LCD Using the Function Buttons 13 Wi Fi lamp Lights or flashes blue to indicate the wireless LAN status Lights Wireless LAN active is selected Flashes Printing or scanning over wireless LAN Also flashes while configuring the wireless LAN connection ...

Page 103: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 103 ...

Page 104: ...e machine is on Note It may take a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation You cannot change the wait time before the LCD turns off 104 ...

Page 105: ...p or flashes orange and an error message is displayed on the LCD see A Message Is Displayed Auto power on feature You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or network This feature is set to off by default From the machine About ECO settings From the computer Managing the Machine Power Turning off the machine ...

Page 106: ...ice for Unplugging the Power Cord Note Auto power off feature You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval This is the default setting From the machine About ECO settings From the computer Managing the Machine Power 106 ...

Page 107: ... power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock Notice for Unplugging the Power Cord 107 ...

Page 108: ...at the POWER lamp is off Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 108 ...

Page 109: ...enter or right Function button B On the menu screen or settings screen use the or button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Using the Function Buttons When you select a menu on the HOME screen function menus F will appear where required at the bottom of the screen Pressing a corresponding F...

Page 110: ...e Forward The screen for selecting destinations to save or forward the scanned photo data will appear H Press the center Function button The Document setting screen will appear I Press the right Function button to select Scan settings The scan settings screen will appear 110 ...

Page 111: ...Loading Paper Originals Loading Paper Loading Originals 111 ...

Page 112: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 112 ...

Page 113: ...edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Pri...

Page 114: ...A to slide both paper guides all the way out 4 Load the paper in the center of the feeder WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the feeder Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams 114 ...

Page 115: ... paper guides too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark D Keep the paper stack height below the tabs E of the paper guides Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the feeder 115 ...

Page 116: ...r back until the arrow on the front tray is aligned with the arrow on the machine 3 Open the paper output tray 1 Extend the paper support F then open the output tray extension G 2 Open the paper output tray H gently then extend the paper output support I 116 ...

Page 117: ... the paper output tray when printing If not open the machine cannot start printing Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 117 ...

Page 118: ...nvelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the c...

Page 119: ...r guide A to slide both paper guides all the way out 4 Load the envelopes in the center of the feeder WITH THE ADDRESS SIDE FACING DOWN The folded flap of the envelope will be faced up on the left side B Rear side C Address side Push the envelopes all the way to the back of the feeder Up to 5 envelopes can be loaded at once 119 ...

Page 120: ... against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark D Keep the envelope stack height below the tabs E of the paper guides 6 Holding the right tab on the front tray push the feeder back until the arrow on the front tray is aligned with the arrow on the machine 120 ...

Page 121: ... paper support F then open the output tray extension G 2 Open the paper output tray H gently then extend the paper output support I Important Be sure to open the paper output tray when printing If not open the machine cannot start printing 121 ...

Page 122: ...Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver 122 ...

Page 123: ... detailed information on the printable side and notes on handling paper For information on the page sizes available for each Canon genuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 G...

Page 124: ...pe Com 10 Non standard sizes You can print on non standard size paper within the following ranges Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 14 00 inches 215 9 x 355 6 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in...

Page 125: ...25 cm 20 sheets 4 x 6 10 x 15 cm Glossy Photo Paper Everyday Use GP 501 GP 601 3 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 3 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 3 10 sheets A4 and Letter Photo Paper...

Page 126: ...ntal conditions either very high or low temperature or humidity In such cases reduce the number of paper you load at a time to less than half 2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration 3 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properl...

Page 127: ...aper for printing photos Media Name Model No Settings in Type Photo Paper Pro Platinum PT 101 Pro Platinum Glossy Photo Paper Everyday Use GP 501 GP 601 Glossy Photo Paper Glossy GP 601 Glossy Photo Paper Plus Glossy II PP 201 Plus Glossy II Photo Paper Pro Luster LU 101 Plus Semi gloss Photo Paper Plus Semi gloss SG 201 Plus Semi gloss Matte Photo Paper MP 101 Matte 127 ...

Page 128: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Pa...

Page 129: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 129 ...

Page 130: ...ttings Borderless Printing By selecting Borderless Printing option you can make prints with no margins When performing Borderless Printing slight cropping may occur at the edges since the printed image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper...

Page 131: ...Depending on the type of paper Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged 131 ...

Page 132: ... x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 70 inches 43 3 mm B 1 47 inches 37 4 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 13 inches 3 4 mm F 0 13 inches 3 4 mm 132 ...

Page 133: ...r 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 70 inches 43 3 mm B 1 47 inches 37 4 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 25 inches 6 4 mm F 0 25 inches 6 3 mm 133 ...

Page 134: ...ng Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 5 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inches 8 0 mm B 1 28 inches 32 5 mm C 0 22 inches 5 6 mm D 0 22 inches 5 6 mm 134 ...

Page 135: ...Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach Attach the Document Cover 135 ...

Page 136: ...sition to load the original for each function How to Load Originals for Each Function Important Be sure to observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the sc...

Page 137: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 137 ...

Page 138: ...t mark Load originals to copy In Scan select Auto scan for Doc type to scan text documents magazines or newspapers select Document or Photo for Doc type and specify a standard size A4 Letter etc for Scan size to scan originals With a software application on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Load the original WITH THE SIDE ...

Page 139: ...s 10 mm away from the edges of the platen glass Loading Two or More Originals on the platen glass Scan two or more printed photos in Photo copy In Scan select Auto scan for Doc type to scan two or more printed photos postcards or business cards select Photo for Doc type and specify Auto multi scan for Scan size to scan two or more originals Scan two or more printed photos postcards or business car...

Page 140: ...sates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos may not be scanned properly 140 ...

Page 141: ... document magazine or newspaper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it by removing the document cover from the machine How to Detach Attach the Document Cover 141 ...

Page 142: ...ng the document cover Hold up the document cover vertically and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the document cover vertically as illustrated below 142 ...

Page 143: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 143 ...

Page 144: ...a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the machine will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the machine and leave it out in the open This will cause the ink tank to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality...

Page 145: ...mpletely Important When opening or closing the operation panel do not touch the buttons and LCD on the operation panel Doing so may result in an unexpected operation Do not touch the metallic parts or other parts inside the machine If the operation panel is left open for more than 10 minutes the print head holder moves to the right In this case close and reopen the operation panel 4 Remove the ink...

Page 146: ...te Do not remove two or more ink tanks at the same time Be sure to replace ink tanks one by one when replacing two or more ink tanks For details on ink lamp flashing speed see Checking the Ink Status with the Ink Lamps 5 Prepare a new ink tank 1 Take a new ink tank out of its package remove the orange tape completely then remove the protective film completely Important Handle an ink tank carefully...

Page 147: ...e ink tank If you push the sides of the ink tank with the Y shape air hole D blocked ink may splash Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach the protective cap E once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables 6 Install the new ink ta...

Page 148: ... tank is installed in the wrong position Be sure to install the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 7 Close the operation panel gently Caution When closing the operation panel be careful not to get your fingers caught 148 ...

Page 149: ...closed take appropriate action A Message Is Displayed When you start printing after replacing the ink tank the machine starts cleaning the print head automatically Do not perform any other operations until the machine completes the cleaning of the print head If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms adjust the print head position Align...

Page 150: ...he Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 150 ...

Page 151: ...ol appears in the area A if there is any information about the remaining ink level Example Ink tank is running low Prepare a new ink tank Note The above screen shows estimated ink levels Press the HOME button to exit Setup and display the HOME screen To display and print the model number of the ink tank select Ink number by pressing the right Function button You can also check the ink status on a ...

Page 152: ...ectly installed The ink lamp is flashing Flashing slowly at around 3 second intervals Repeats Ink tank is running low Prepare a new ink tank Flashing fast at around 1 second intervals Repeats The ink tank is installed in the wrong position Or The ink has run out Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder If the position is co...

Page 153: ...been removed from the bottom of the ink tank then press on the top of the ink tank until the ink tank clicks into place If the ink lamp is still off after reinstalling the ink tank there has been an error and the machine cannot print Check the error message displayed on the LCD A Message Is Displayed Note You can also check the ink status on the computer screen Checking the Ink Status from Your Co...

Page 154: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 154 ...

Page 155: ...g Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 155 ...

Page 156: ...mprove print quality Important Do not rinse or wipe the print head and ink tank This can cause trouble with the print head and ink tank Note Before performing maintenance Make sure that the orange protective tape does not remain on the ink tank Open the operation panel and make sure that the lamp on the ink tank is lit red If the lamp is flashing or off take appropriate action Checking the Ink Sta...

Page 157: ...ern Step 2 Clean the print head From the machine Cleaning the Print Head From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved after cleaning the print head twice Step 3 Clean the print head deeply From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer Note When you have performed the procedure until step...

Page 158: ...When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Align the print head From the machine Aligning the Print Head 158 ...

Page 159: ...a sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the paper output tray gently 4 Print the nozzle check pattern 1 Select Setup on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then press the OK button The Maintenance screen will appear 3 Select ...

Page 160: ...The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD 5 Examine the nozzle check pattern Examining the Nozzle Check Pattern 160 ...

Page 161: ... D A No missing lines No horizontal white streaks B Lines are missing Horizontal white streaks are present E Number of sheets printed so far 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen For A no missing lines or no horizontal white streaks in both the pattern C and pattern D 1 The cleaning is not required Select All A then press the OK button 1...

Page 162: ...reaks are present in the pattern C or pattern D or in both patterns 1 The cleaning is required Select Also B then press the OK button The cleaning confirmation screen will appear 2 Select Yes then press the OK button The machine starts cleaning the print head Cleaning the Print Head Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle che...

Page 163: ...A4 or Letter sized plain paper in the front tray 3 Open the paper output tray gently 4 Clean the print head 1 Select Setup on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then press the OK button The Maintenance screen will appear 3 Select Cleaning then press the OK button The confirmation screen will appear 4 Select Yes then press the OK button Th...

Page 164: ...rinted 5 Examine the nozzle check pattern Examining the Nozzle Check Pattern Note Press the HOME button to exit Setup and display the HOME screen If the problem is not resolved after cleaning the print head twice clean the print head deeply Cleaning the Print Head Deeply 164 ...

Page 165: ...ont tray 3 Open the paper output tray gently 4 Clean the print head deeply 1 Select Setup on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then press the OK button The Maintenance screen will appear 3 Select Deep cleaning then press the OK button The confirmation screen will appear 4 Select Yes then press the OK button The machine starts cleaning th...

Page 166: ...he Nozzle Check Pattern If a particular color is not printed properly replace the ink tank of that color Replacing an Ink Tank If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center Note Press the HOME button to exit Setup and display the HOME screen 166 ...

Page 167: ...ed plain paper including recycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the paper output tray gently 4 Print the print head alignment sheet 1 Select Setup on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then p...

Page 168: ...ay not be scanned properly 5 When the message Did the patterns print correctly appears confirm that the pattern is printed correctly select Yes then press the OK button 5 Scan the print head alignment sheet to adjust the print head position 1 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and al...

Page 169: ...priate action A Message Is Displayed 3 When the completion message appears press the OK button The screen will return to the Maintenance screen Remove the print head alignment sheet on the platen glass Note Press the HOME button to exit Setup and display the HOME screen If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head ...

Page 170: ...ng the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine 170 ...

Page 171: ...med Click Initial Check Items to display the items you need to check before performing cleaning 3 Execute cleaning Make sure that the machine is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check pro...

Page 172: ... Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cle...

Page 173: ...ll sheets of paper from the front tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the machine is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruction in the message load three sh...

Page 174: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this machine you can adjust the print head either automatically or manually 174 ...

Page 175: ...eck the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the machine Load two sheets of A4 size or Letter size plain paper into the front tray 7 Execute head alignment Make sure that the machine is on and click Align Prin...

Page 176: ... B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks in the associated boxes Even if the patterns with the least noticeable stripes or streaks are clicked in the preview window their numbers are automatically entered in the associated...

Page 177: ... noticeable horizontal stripes B Most noticeable horizontal stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 177 ...

Page 178: ...tems to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the front tray 4 Print a nozzle check pattern Make sure that the machine is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialog...

Page 179: ... Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the machine As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Fold one side of the paper in another half aligning the edge with the center crease then unfold the paper With the ridges of the creases facing up load the paper into ...

Page 180: ...ne Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning Cleaning the Protrusions inside the Machine 180 ...

Page 181: ... the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical clean...

Page 182: ...as print head blockage and poor printing results Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine With a soft clean lint free and dry cloth wipe the platen glass A and the inner side of the document cover white sheet B gently Make su...

Page 183: ...rned on 2 Select Roller cleaning 1 Select Setup on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then press the OK button The Maintenance screen will appear 3 Select Roller cleaning then press the OK button The confirmation screen will appear 4 Select Yes then press the OK button 3 Clean the paper feed roller without paper 1 Follow the message to re...

Page 184: ...tray gently 3 Press the OK button The machine starts cleaning The cleaning will be complete when the paper is ejected 4 When the completion message appears press the OK button The screen will return to the Maintenance screen Note Press the HOME button to exit Setup and display the HOME screen If the problem is not resolved after cleaning the paper feed roller contact the service center 184 ...

Page 185: ...on the HOME screen LCD and Operation Panel The setup menu screen will appear 2 Select Maintenance then press the OK button The Maintenance screen will appear 3 Select Bottom plate cleaning then press the OK button The confirmation screen will appear 4 Select Yes then press the OK button 5 Follow the message to remove any paper from the front tray then press the OK button 6 Fold a single sheet of A...

Page 186: ...d paper If they are smudged with ink perform Bottom Plate Cleaning again 10 When the completion message appears press the OK button The screen will return to the Maintenance screen If the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Clean them according to instructions Cleaning the Protrusions inside the Machine Note Press the HOME butto...

Page 187: ...rtant Be sure to turn off the power and disconnect the power plug before cleaning the machine You need to prepare cotton swab If the protrusions inside the machine are stained wipe off any ink from the protrusions using a cotton swab or the like 187 ...

Page 188: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 188 ...

Page 189: ...ing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 189 ...

Page 190: ...option if you encounter print failures such as part of an image data being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 190 ...

Page 191: ...3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 191 ...

Page 192: ... a printing profile is as follows Registering a Printing Profile 1 Open the printer driver setup window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings di...

Page 193: ... of the printer driver the print settings you registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup ...

Page 194: ... Auto Power allows you to set Auto Power On and Auto Power Off The Auto Power On function automatically turns on the machine when data is received The Auto Power Off function automatically turns off the machine when there are no operations from the printer driver or the machine for a specified period of time 1 Open the printer driver setup window 2 Make sure that the machine is on and then click A...

Page 195: ...pears click OK The Maintenance tab is displayed again The auto power on off function is enabled hereafter When you want to disable this function select Disable from the list according to the same procedure Note When the machine is turned off the status monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Di...

Page 196: ...hine status 3 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the machine with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the...

Page 197: ...pecified hours quiet mode is not applied to operations copy direct print etc performed directly from the machine 4 Apply the settings Make sure that the machine is on and click OK Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print quality settings 197 ...

Page 198: ...our computer 3 If necessary complete the following settings Prevent paper abrasion The machine can increase the gap between the print head and the paper during high density printing to prevent paper abrasion Check this check box to prevent paper abrasion Align heads manually Usually the Print Head Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to...

Page 199: ...dth of the paper specified in Page Size on the Page Setup tab a message is displayed To use paper width detection when printing from the computer select the check box Important If you are using user defined paper use the Custom Paper Size to correctly set the size of the paper loaded in the machine If an error message is displayed even though the same size that was set is loaded clear the check bo...

Page 200: ... LCD Changing the Machine Settings on the LCD Print settings LAN settings Device user settings Language selection Firmware update Reset setting About ECO settings About Quiet setting Before Using the Machine with the Access Point Mode 200 ...

Page 201: ...ine is turned on 2 Select Setup on the HOME screen LCD and Operation Panel 3 Select Device settings then press the OK button The Device settings screen is displayed 4 Use the button to select the setting item then press the OK button The setting screen for the selected item is displayed 5 Use the button to select the menu then press the OK button 6 Use the button to select the setting item then pr...

Page 202: ...e selection Firmware update Reset setting Note You can use the machine considering the environment such as setting 2 sided printing as default or enabling the machine to turn on off automatically About ECO settings You can reduce the operating noise when printing at night About Quiet setting 202 ...

Page 203: ...pying printed photos Note If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting may help solve the problem Auto photo fix setting When ON is selected you can select whether to print photos using the Exif information recorded in the image files when Auto photo fix is selected for Photo fix in printing a photo in online photo album ...

Page 204: ...r PIN code method according to the method your access point supports then follow the on screen instructions Other setup Select Advanced setup if you perform settings by entering the access point s settings directly on the machine Select Cableless setup if you specify the settings of the access point information to the machine directly from a device such as a smartphone without operating the access...

Page 205: ...s of the machine such as its IP address and SSID For more information on the machine s network setting is printed out Printing Out Network Setting Information Important This printout contains valuable information about your computer Handle it with care Other settings Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name a...

Page 206: ...or the name Note You cannot use the same service name as that already used for other LAN connected devices LPR protocol setting Activates deactivates the LPR setting Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN It allows you to save electricity Note Depending on the access point you are using discontinuous reception may not be act...

Page 207: ...updated Key repeat Enables Disables continuous input by pressing and holding down the or button when setting the number of copies changing the photo displayed on the LCD setting the zoom ratio etc Device info sending setting Selects whether you will send the printer usage information to Canon server The information sent to Canon will be utilized to develop better products Select Agree to send the ...

Page 208: ...Language selection Changes the language for messages and menus on the LCD 208 ...

Page 209: ...rmware update is not complete check the following and take an appropriate action Check the network settings such as an access point or a router If Cannot connect to the server is displayed on the LCD press the OK button then try again after a while Check current version You can check the current firmware version Update notification setting When ON is selected and the firmware update is available t...

Page 210: ...lt Settings only Reverts the settings such as the paper size or media type back to the default Device info sending setting only Reverts only the device information sending settings Reset all Reverts all settings you made to the machine back to default Note You cannot change the following setting items back to the default The language displayed on the LCD The current position of the print head 210 ...

Page 211: ... Two sided printing setting then press the OK button 4 Use the button to change the setting item use the button to change the setting then use the OK button to confirm the selection 1 Copy Sets two sided copying as a default 2 Template print Sets two sided printing of template forms on the machine as a default Note When duplex printing is selected the icon is displayed on each menu of the HOME scr...

Page 212: ...f time to turn the machine off automatically when no operation is made or no printing data is sent to the machine Note The Auto power off setting is invalid when using the machine via a network and the network connection is enabled You can check the connection status from WLAN setting list in Confirm LAN settings under LAN settings 2 Auto power on Selecting ON enables the machine to turn on automa...

Page 213: ...con Activate this setting to reduce the operating noise while printing is in progress Important Operating speed may be reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the machine s setting Furthermore certain noise such as when the machine is preparing for printing is not reduced Note You can set the quiet mode from the operation panel ...

Page 214: ...cess point mode settings then press the OK button The screen to specify the access point name is displayed 7 Press the OK button 8 Enter the access point name Enter the access point name when you use the machine as an access point 9 Press the left Function button to finish entering the name 10 Press the left Function button to finish specifying the access point name 11 Use the button to select the...

Page 215: ...When you use the machine with the access point mode note the following Up to 5 external devices ex smartphone can be connected to the machine While you are using the machine with the access point mode you cannot perform the operations below Operations using the operation panel of the machine ex copying or scanning Operations necessary to connect the machine to the Internet Changing the network set...

Page 216: ...Information about Network Connection Useful Information about Network Connection 216 ...

Page 217: ...at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 217 ...

Page 218: ... setup Set printer name XXXXXXXXXXXX Enable disable IPv6 Enable Enable disable WSD Enable Timeout setting 1 minute Enable disable Bonjour Enable Service name Canon MG5500 series LPR protocol setting Enable Wireless LAN DRX setting Enable XX represents alphanumeric characters The initial value in this item varies by machine You can check the value in this item using the operation panel on the machi...

Page 219: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine 219 ...

Page 220: ... against the MAC address on detection result screen To check the MAC address of the printer print out the network setting information using the operation panel of the printer Printing Out Network Setting Information Additionally you can check the network setting information on the LCD of the printer Select WLAN setting list from Confirm LAN settings in LAN settings under Device settings and check ...

Page 221: ...ting the printer with LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method between the printer and the computer from USB to LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website To change the connection method to LAN while you are...

Page 222: ...ton to select Confirm LAN settings then use the OK button to confirm the selection 7 Use the button to select Print LAN details then use the OK button to confirm the selection 8 Use the button to select Yes then use the OK button to start printing The machine starts printing the network setting information The following information on the machine s network setting is printed out Item Explanations ...

Page 223: ...Disable Other Settings Other settings Printer Name Printer name Printer name Up to 15 characters WSD WSD setting Enable Disable WSD Timeout Timeout 1 5 10 15 20 min LPR Protocol LPR protocol setting Enable Disable Bonjour Bonjour setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 characters DNS Server Getting DNS Server automatically Auto Manual Primary ...

Page 224: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 224 ...

Page 225: ...N Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 225 ...

Page 226: ...ng message appears set the security software to always allow access IJ Network Tool has been verified to work on Windows XP however it does not support Fast User Switching It is recommended to exit IJ Network Tool when switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network ...

Page 227: ...tings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet...

Page 228: ...er the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Set a value appr...

Page 229: ...is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change ...

Page 230: ...t Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the access point 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Note Changing the network settings with the...

Page 231: ...refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA or Use WPA2 in Encryption Method and click Configurat...

Page 232: ...ssphrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 9 Click Finish 232 ...

Page 233: ...ion type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 233 ...

Page 234: ...ngs menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Sets the IP address of the printer to be used over the LAN Set a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the printe...

Page 235: ... Change the settings or confirm To use admin password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 6 Click OK A screen is displayed asking you for confirmation before the settings are sent to the printer If you click ...

Page 236: ... Status from the View menu The Status screen is displayed and you can check the printer status and connection performance Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measurement The Connection Performance Measurement screen is displayed 5 Click Next The measurement starts and th...

Page 237: ...ons to avoid such situations Check that there are no sources of radio interference near the printer and the access point The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference Try to keep the printer and the access point away from such sources Check if the radio channel of the access point is close to that of other access points nearby If...

Page 238: ... above finish the measurement then restart the IJ Network Tool to start over the measurement 7 Click Finish Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 238 ...

Page 239: ...ance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer is initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the in...

Page 240: ...ngs The Confirmation screen is displayed when you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings 240 ...

Page 241: ...WPA2 Details Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 241 ...

Page 242: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 243: ...he Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings using IJ Network Tool it mu...

Page 244: ...Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the C...

Page 245: ...lick the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 245 ...

Page 246: ...he SSID of the wireless LAN is displayed As the initial settings the unique value is displayed Note Enter the same SSID that the access point is configured to use The SSID is case sensitive 3 Search The Search screen is displayed to select an access point to connect to Search Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and th...

Page 247: ...n Changing the WPA or WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP the WPA or the WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing the WEP Detailed Settings For details on WPA or WPA2 setting Changing the WPA or WPA2 Detailed Settings 6 TCP IP Setup Sets the IP address of the printer to be used over ...

Page 248: ...ures there is a risk of disclosing data such as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA is set WPA2 WPA2 is set 2 Update Click to update the list of access points when your target access point is not detected If the target access point is set to the s...

Page 249: ...EP Details screen the WPA Details screen or the WPA2 Details screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point Access points that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 249 ...

Page 250: ...oint The number of characters and character type that can be entered differ depending on the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the access point 5 Authentication Select the authentic...

Page 251: ...iffers depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 251 ...

Page 252: ...differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 252 ...

Page 253: ...the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 253 ...

Page 254: ... the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 2 Dynamic Encryption Type Select the dynamic encryption method from either TKIP Basic Encryption or AES Secure Encryption according to the sett...

Page 255: ...tup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish 255 ...

Page 256: ...ress of the printer to be used over the LAN Set a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address If no DHCP server functionality is available in your setup where you use the printer or you want to use a particular ...

Page 257: ...word sheet click the Admin Password tab on the Configuration screen 1 Use admin password Set a password for the administrator with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation 257 ...

Page 258: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 258 ...

Page 259: ...een 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Com...

Page 260: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 261: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 262: ...5 Delete Deletes the selected IP address from the list 262 ...

Page 263: ...example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 263 ...

Page 264: ...Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compute...

Page 265: ... of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 265 ...

Page 266: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 267: ...he Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings using IJ Network Tool it mu...

Page 268: ...Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the C...

Page 269: ...The device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the access point or between the printer and the c...

Page 270: ...nection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 270 ...

Page 271: ...the printer and the access point Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 271 ...

Page 272: ...ngs of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the instructions on our website 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using ...

Page 273: ...reen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool activate the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Update Reloads the drive letters that are unassigned in...

Page 274: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 274 ...

Page 275: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 275 ...

Page 276: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 276 ...

Page 277: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 277 ...

Page 278: ...twork Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setup 6 Specify the drive letter then click OK 278 ...

Page 279: ...ble only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write...

Page 280: ...inter driver follow the procedure below 1 Start up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a c...

Page 281: ...ly with each other No access point is required This machine does not support ad hoc communication Admin Password Administration password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings When the printer s network settings are factory default the admin password does not have to been entered AES An encryption method It is opt...

Page 282: ...ucture mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Note that the number of channels that can be used for your wireless LAN varies depending on the region or country D Default Gateway A relay device to connect to another network such as a router or a computer DHCP server functionality The router or the access point assigns ...

Page 283: ...e Client computer and machine setup where all wireless communications pass through an access point IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by an access point or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol us...

Page 284: ...parated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server A server that links a LAN connected computer to the Internet When using a proxy server specify the address and the port number of the proxy server PSK An encryption method employed by WPA WPA2 R Router A relay device to connect to another network S Signal Strength The s...

Page 285: ... 255 0 Subnet Mask Address 192 168 127 0 T TCP IP Suite of communications protocols used to connect hosts on the Internet or the LAN This protocol allows different terminals to communicate with each other TKIP An encryption protocol employed by WPA WPA2 U USB Serial interface designed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows ...

Page 286: ...released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This machine supports WPA2 PSK Passphrase This encrypted key is us...

Page 287: ...tems you should set a network key WEP WPA or WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 287 ...

Page 288: ...tion of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the network...

Page 289: ...Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 289 ...

Page 290: ...eaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printing in blac...

Page 291: ...nk lamp flashes slowly to indicate that the ink is running low Then when the ink B runs out the ink lamp flashes fast to indicate that the ink tank needs to be replaced with a new one Checking the Ink Status with the Ink Lamps 291 ...

Page 292: ... borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Cleaning the Inside of the Machine Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a front tray load paper WITH THE PRINT SIDE FACING DOWN Loading Paper Is the paper curled The curled p...

Page 293: ...ults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for t...

Page 294: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 294 ...

Page 295: ...e POWER lamp is not lit the print head will not be capped properly and this will cause drying or clogging When disconnecting the power plug make sure that the POWER lamp is not lit Notice for Unplugging the Power Cord Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged ...

Page 296: ...he ink to leak during transport and cause damage to the machine When a shipping agent is handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the POWER lamp is off and unplug the machine Notice for Unplugging the Power Cord Important Do not unplug the machi...

Page 297: ...pe to secure all the covers on the machine to keep them from opening during transportation Then pack the machine in the plastic bag 7 Attach the protective material to the machine when packing the machine in the box 297 ...

Page 298: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 299: ... 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 11 W Standby minimum Approx 1 1 W 1 2 OFF Approx 0 3 W 1 1 USB connection to PC 2 T...

Page 300: ...canning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Transfer speed Standard value IEEE802 11n max 150 Mb...

Page 301: ... 32 bit only Browser Internet Explorer 8 or later Hard Disk Space 3 GB Note For bundled software installation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 Mac OS Operating System Mac OS X v10 6 8 or later Browser Safari 5 or later Hard Disk Space 1 5 GB Note For bundled software installation The necessary amount of hard disk space may be changed with...

Page 302: ... for Internet Explorer 10 can be downloaded from the Canon web site Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows XPS Essentials Pack is required to print on Windows XP Mac OS Hard Disk must be formatted as Mac OS Extended Journaled or Mac OS Extended Mac OS For Mac OS an internet connectio...

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